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BloomsVilla — Delaying in delivering the order, need to initiate my Refund asap

I ordered online on Blooms Villa's website. Order No: BV22111288 on 27th Oct 2022, a flower bouquet for my Friend's birthday on 28th Oct 2022. It was promised that my order would be delivered between 3-6 pm on Oct 28th, 2022. But it has delivered the next day on 29th Oct, 22 next day of the birthday, it's useless, coz there is no use if you delivered the flower after his birthday, this is specifically ordered for his birthday, it's not for another occasion,
Requesting you please initiate my refund with a penalty, I mean double of my ordered value. Let alone the fake assurance, you guys are not even picking up any calls and the tracking status shows delivered on 28th Oct-22.
Thanks
Anand
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BloomsVilla customer support has been notified about the posted complaint.
Nov 09, 2022
Updated by asahu1
what is the tag period of the complaint ?
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