BloomsVilla — Delivery not on time

These people would not care to respond to calls.. once picked and confirmed it will reach in 10 mins. It's already 3 hours now.. and I have not received the order yet... It's a birthday and how are we supposed to plan if this is the kind of service.. if they cannot deliver then they shouldn't accept the orders... Very pathetic customer service... Chats also are not helping.. I would have rather chosen a different agency for this... Their website is deceiving... Would not recommend them to anyone.. do not opt for them pls... They will spoil the party and surprise..

BV2249680