BloomsVilla — False commitment of order

I have placed an order of good luck plant & orchid flower bouquet on my parents anniversary to be delivered today i.e. 31st May (order no. BV2282842) as they have shown commitment before placing the order.

They took the full amount of INR1200 and now when I check status it shows product not available. The number which is available is not even responding. On top they sharing an email saying that they can substitute the item with pathetic cakes which anyways I could have ordered. Atleast they should substitute flowers with some other variety of flowers.

Such fraud sites should be banned immediately by government or strict actions need to be taken against the owner of such people