I have worst service experience from them. The Interactive Voice Response (IVR), does test your patience. They are NOT genuine to serve customers who pay. Here is the detailed episode. Please read, and decide.
My daughter ordered plants and chocolates. Chocolates were never delivered and the card was missing. She raised a complaint, but nothing changed. Added to it, the delivery boy (from Zomoto, a food delivery co.) appeared after 5 plus hours of wait, after asking for directions, a number of times. Finally when arrived, just gave 2 items out of 4 on order. After asking for accompanying card, the person tears from a bunch of pages and hands over a torn page ! From that page, I came to know of chocolates she ordered. When asked he said I should call the COMPANY !!
Next, when I tried to reach their office on[protected], and tried for option 4 for feedback, the phone kept saying 'hold on..', '..continue to hold..' for over 5 minutes and finally I disconnected out of frustration. Any further superlative (to deride them) ? Was this information helpful? | 
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