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BloomsVilla — Item not Delivered / Order No- BV23142144

I ordered flowers on 14th feb with in 2 hours delivered. Ordered at 3.30 pm/ 14th feb 2022. Order no- BV23142144
they never delivered. Yesterday mail below came saying delivery is done. But we never got them. I replied to them yesterday we never got them.
I haven't received any orders. Raised complaint at website & email to customer care and doing follow up from last 2 days but no one is resolving my issue .
We are tried on phone # [protected] & chat but no response is coming your side.
Please find attached & check no one response from bloomsvilla
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