BloomsVilla — Not delivered on time and money not refunded,customer care not responding

Address:	Wilson Garden,Bangalore Karnataka-560030
Website:	www.bloomsvilla.com

I ORDERED CAKE ON 29.03.2022 night as site showing it will deliver cake by 29.03.2022 from 23:00-23:59Hrs.But it didn't after 23:40 i tried the consumer support Mr.James through messaging in site.Then he informed that it is not possible to deliver the cake so i asked him cancel the order and refund the amount.He said he cannot cancel the order kindly keep a mail to customer care.I kept mail to cancel the order and customer care was responding further.On 30.03.2022 around 16:00 i got call from my delivery executive saying he came to deliver cake.I said that i cancel the order he returned.In site now its showing the cake was delivered.

Need complete refund for my order.