Dear sir
I'm not satisfied with your mechanical and very casual reply.
This is not acceptable. Once you have committed to supply a particular item, you to have ensure its availability and then take the order. I have placed order for a specific gift item and not for just something which you have in stock. This is totally unacceptable.please supply the right product. Otherwise I will be forced to take up the issue in the consumer forum.
Thanks
Sanjay Kumar Nair
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