BloomsVilla — Order ID: BV2258904 Order was not delivered to the recipient.

My order BV2258904 for Ankul Shilotri was placed yesterday(14th feb)in the morning and still no delivery has happened. Have tried reaching your customer care since evening but no answer.

Urgently call me on - [protected] and give me a proper update.

I clearly got a email saying order will be delivered by 8 Pm today.

Then I receive an false update saying it is delivered but it is not delivered neither I have received any update.

You even charged Rs 299 extra as Valentine’s Day surcharge.

Still have no update regarding it or neither has the order been delivered.

Highly disappointed with the service and management.

Have not had such worse experience with flowers order ever.

Consider this as a very sensitive matter and reply at the earliest.

Wouldn’t ever recommend this to anyone.

Waiting to hear from you urgently.