BloomsVilla — Order No. BV2261721 I have booked mid night delivary as option was available in website and paid Rs.949..

Vanishri Gowda

Feb 20, 2022

Address:

Received email from [protected]@bloomsvilla.com with subject line We received your order BV2261721! on
Feb 19, 2022, 9:45 PM

Dear Team,

I have ordered small giftx1 at Rs.699
Mis night delivery charges Rs.250..through bloomsvilla on
Feb 19, 2022, 9:45 PM.

This order midnight delivery not happened..but I paid mid night delivery charges Rs.250 along with ordered item charges Rs.699..Total amount Rs.949..some person James came to chat and told not able to delivery at night like that..I hv requested him to do delivery atleast on 20th Feb, before 10:30 AM..that also not done..

But if we go and track my order on the link given in this email, it is showing as status Delivered at 2022/02/20..00:29:34..that is wrong..
Why wrong information updated in their website?

And as requested through chat my order not get delivered at 10:30 AM also...now receiving person not available in that address...I have requested to cancel my order through email as you people not fulfilled my order and requested to refund my full amount..

But no response to my emails, chat and call also on [protected] now

Please revert and reimburse my amount as soon as possible.

Thanks..

Rgds
Vanishri
M - [protected]

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BloomsVilla customer support has been notified about the posted complaint.

Feb 20, 2022

Updated by Vanishri Gowda BloomsVilla — Order No. BV2261721 not get delivered and no info on refund also..not able to reach them..

Feb 20, 2022

Updated by Vanishri Gowda BloomsVilla — Order No. BV2261721 not get delivered and no info on refund also..not able to reach them..
Now receiving person not available in that address..pls cancel and refund my amount on priority