BloomsVilla — Order not delivered neither the money is refunded

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Cake and flowers delivery

I have ordered a cake to be delivered late night
The cake was not delivered on time neither they gave me a refund for my money.

I have asked them to deliver my cake the next day but not done.
Even after 3 days of follow up i have not received the delivery and the customer care is blunt enough to say we wont refund the money. You have to take the order