BloomsVilla — Order status or Refund

Hi, I have been trying to contact to the given number and also I have written an email but I got only automated reply. I have placed an ordr which is on hold. It's already 9days, and there is no such lockdown restrictions in the delivery address which I have given but still order is not delivered. Kindly refund my cash, birthday already over before a week.

Worst customer service with no proper channel to contact