BloomsVilla — Order was supposed to be delivered 1 day ago

The company should shut down. I placed an order to be delivered on 13 Feb. it is almost 15 Feb and it has not been delivered yet.

The people checking the customer emails do not respond with update. Their response is that order will be delivered soon. The tracking link is the biggest joke. The phone number on the website is fake.
Why has no action being taken to shut down this company. Despite several complaints.
This is frustrating. authorities need to take action. They are fraud.