BloomsVilla — Product not delivered and no response from company.

Order no BV23182649 has not been delivered to the respective address.
It has been a few days for the order to be placed and the website promised tine slot delivery the next day.
No response from the company has been initiated nor the customer service was of any use as the representative never responded.
Amount of Rupees 699/- was pre paid to the website using UPI.