BloomsVilla — Product not delivered and refund not done.

HI,

I ordered a plant from this vendor on 14th May 2023 where it showed me the delivery to my location was possible on the same day.

Later by 1:38PM i received an email confirmation stating that they cannot deliver to my location and that if i do not reply to the email, they will refund the amount as store credit.

I replied right away requesting for the refund to my source account because 1) i do not use this website and their store credit does not mean anything to me 2) I do not have an account in their website 3) This is their fault for claiming delivery to the location i had requested for so they owe me my refund which did not happen yet. Their customer care numbers are not working, neither is anyone replying from their given email IDs.

Ref of order : Bloomsvilla Order BV23162058