BloomsVilla — Product not delivered to me

I placed ab order for Whitelillies from BloomsVilla bide order no. BV2260052 paying an amount of 2349.00. This amount included a pric3 surge of 350.00 for valentines day.

1. I have not received my order and I don't want it delivered anymore as the occasion is over.
2. I am not getting any response from the seller on any forum (chat, phone, email)
3. I need a full refund of the amount paid along with the prorated interest I would incur on my credit card at 22% pa.