BloomsVilla — Shut down Blooms Villa

I ordered birthday flowers for my mother a few days ago and 1 day before delivery they say those particular flowers arent available in that 'region' and they'd just delivery roses! My mother hates roses and I am sure there is no compensation for the orchids I ordered in terms of value and love for my mother. I just saw all the reviews of this company and regret using this company. Someone needs to shut down this company with all these 1000 complaints. I asked for a refund and they wont answer.