BloomsVilla — Wrong bouquet delivered and want refund

Address:Wilson Garden Bengaluru 560030 KA

My order number- Re: BV23166475 dated 23may 2023 After Lots of emails follow up made to bloomsvilla regarding 8 Ferrero Rocher Chocolates bouquet with 10 roses delivery but they delivered only roses with one chocolate.

Later follow up of lots of emails they promised to deliver right product & mailed me that product is delivered now contact the receiver.
But when I rechecked nothing was delivered they gave false assurances.I wrote this in email. (It’s ridiculous how can bloomsvilla give such assurance to the customer what proof you have? this is first time I ordered from bloomsvilla really pathetic, this the service you give to your customers ?
Can you tell me what is the costing of 10 roses and one chocolate which bloomsvilla delivered? I payed you Rs. 1, 347.10/- is this price worth for what you delivered?? I thought you are understanding, now I am feeling it’s a money making site how can you play with person’s trust and money?) Also, I want Rs.1000/- refund. Till date no reply, no calls & no action taken.
Please don’t trust them . I wanted to close this issue so asking constantly to give me my money back. But no reply, they are constantly fooling people to just make money. Don’t trust!!
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    Willson Garden, Bengaluru, Karnataka, India - 560030
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