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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Feb 17, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 113

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S
Siyabop
Oct 9, 2020
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Dear sir,

My HDFCcard shipment tracking no. Awb# [protected] is returning multiple times due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my residential address. Kindly below address for your delivery purpose.
Address:
Roma Crosswinds,
#306, near Ryan international School,
Kundanahalli lake road, Brookefield
pin code: 560037
Blue Dart Express customer support has been notified about the posted complaint.
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    N
    Nihal Ajmeri
    Oct 9, 2020
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    Address: BLUE DART EXPRESS LTD SHALIMAR CO-OP HSG SOC, NEAR EMBASSY MARKET, OFF ASHRAM ROAD.

    Hii My name is Nihal my online order placed mobile shopping, but wrong mobile delivered to my house plz cencell my ordar and return my money back plz don't help return to parcel
    Blue Dart Express customer support has been notified about the posted complaint.
    Oct 09, 2020
    Updated by Nihal Ajmeri     Return to my parcel my money refun

    Oct 09, 2020
    Updated by Nihal Ajmeri     Not invoce send me

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      J
      Jiaul9434Haque
      Oct 9, 2020
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      Address: Kolkata

      My parcel with way bill no. [protected] supposed to deliver on 05/10/2020. But the delivery boy (mob. [protected] ) called me and ask my address. After noted my location he refused to deliver the parcel at my doorstep and asked me to collect my package from their hub which is almost 3 kms. from my home. Then he cancelled my order without any prior information. I also lodged many complains telephonic-ally to customer care of Blue Dart but the issue has't been resolved and not taking any action. My parcel still not delivered by the courier service and held in their custody. I have been suffering great lose due to the issue. This is very much inconvenient. At this point I have noting to do but file a complaint. Kindly see the issue as urgent and deliver my package ASAP.
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        Sushreeta Ghadei
        Oct 9, 2020
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        Delivery delayed with no proper customer service

        Blue dart Waybill number [protected] was shipped from Gurgaon on 6th Oct and expected date of delivery 8th Oct, according to the latest update the shipment reached Delhi on 7th Oct and Calcutta on 8th Oct

        Today is 9th Oct with the current status of shipment reached Air hub at BBW and no further information. They update the status once in a day with reaching one city at a time which is a pathetic service if you compare other...
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        R
        Radha Rajshekhar
        Oct 8, 2020
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        Address: Cunningham Road, Bangalore

        The agency was charging Rs.6745 to ship the laptop from Bangalore to Gurgaon. One asking them to return the shipment, they denied returning the shipment. We had to finally visit the partner office on cunningham road and forecefully get the laptop. They have opened the box and have stolen the charger. very rude and unprofessional behaviour.
        Blue Dart Express customer support has been notified about the posted complaint.
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          Y
          Yash waghmode
          Oct 7, 2020
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          Address: Apna boys hostel, JJ hospital, mumbai 400008

          When i called bluedart online phone number i got a message saying my order was not delivered due to "prohibited area-entry restricted for delivery"... I didn't recieve any call or message regarding this. My waybill number is [protected]... I want my order asap... Kindly look into this matter and you can call me up on [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            K
            kandula Dastagiri Reddy
            Oct 7, 2020
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            Dear bluedart,

            My way bill no:[protected],
            It's status is "consignee's address un locatable/landmark needed".
            But my address was very clear & i gave my phone no. As well, i did not receive any call from your delivery boy.

            With attempting delivery mentioning the remarks is very bad. It is shameful.

            Please do the needful to deliver my product on time & focus on your delivery staff.

            Best regards,
            Dastagiri reddy k.
            Blue Dart Express customer support has been notified about the posted complaint.
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              M
              mouli013
              Oct 6, 2020
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              Without even calling, status marked as 'prohibited area-entry restricted for delivery' but the area is not at all restricted as we receive non-essential items everyday from various services like amazon, flipkart etc. Please intervene & expedite, packages are being received at security entrance with proper procedure, i live in a well maintained society. Waybill - [protected]
              Worst service, still no one from bluedart cared to resolve the issue.
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                aditya909
                Oct 6, 2020
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                Dear Madam,

                I am annoyed with your service.My consiment came to berhampore 04/10/2020 and 05/10/2020 They didn't come to my house to give consiment or call me but said customer will take later.
                Today 06/10/2020 No one came to my house but updated online I am out of station but I am at my house.
                This is what false update does without calling me or coming to my house.
                I can't think of a blue dart courier that gives false updates.
                Berhampore franchise don't get along well with me before bluedart couriour comes up with some things.
                Take a look at the matter and arrange my product delivery.

                Waybill Number-[protected]

                Regards

                Aditya Chattopadhyay

                [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                Oct 06, 2020
                Updated by aditya909                 Dear Sir,

                I am waiting for your reply.
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                  H
                  Hanmant91
                  Oct 6, 2020
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                  Pin code 413310 is under embargo by blue dart since past 20 days. They are not resuming there services to this pin code. Please resume services to pin code 413310.

                  Other companies delivery is happening in this area
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    O
                    Omansh Gandhi
                    Oct 6, 2020
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                    Website: www.bluedart.com

                    The product was out for delivery, but suddenly a few hrs after I checked, There was this status : Prohibited Area-Entry Restricted For Delivery

                    I don't know what to do, please give me my product, please
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      T
                      tushar.rathi
                      Oct 5, 2020
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                      Hello Team,

                      I have ordered medicine from ORDERME application and it was couriered through Bluedart for which waybill no. is AWB-[protected]. I have not received the order but status is showing as delivered. I am not sure how this has happened. I hope my courier is not handed to wrong person and not been used by that person. Request you to please investigate and get my order delivered to me only. If you have any concern with my address thrn please contact me at [protected]. I am attaching invoice of the ordered via ORDERME app for reference
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Oct 21, 2020
                      Updated by tushar.rathi                       Thank you for raising concern with Bluedart but please note that still issue is outstanding with no resolution on it. I am very upset with bad experience on my order delivery. Appreciate your help in resolving my issue.
                      View replies
                      Thank you for raising concern with Bluedart but please note that still issue is outstanding with no resolution on it. I am very upset with bad experience on my order delivery. Appreciate your help in resolving my issue.
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                        R
                        rishu9808
                        Oct 5, 2020
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                        Dear Sir,

                        My one plus earphone
                        Order no [ M[protected] ]
                        Shipment No -[ [protected] ]
                        was not delivered today because of the lack of landmark was not given properly. I want to update my address landmark as :-

                        HP gas godown, Boring Road, Anandpuri
                        Near Devasthali Apartment Patna.
                        Pin code : 800013
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          G
                          Gourab Sengupta
                          Oct 4, 2020
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                          Address: BT Road Blue dart office

                          I got message for delivery of my HDFC credit card with a tracking number but that day no delivery has been made but it is showing that the delivery has successfully completed.
                          As per new policy the person should receive OTP. But I did not receive any OTP or call from them neither any package delivered to the given address. This is very much confidential yet they showed very much irresponsibility and also the text showed successful delivery provided my spelling of my name wrong.
                          Kindly help with this important issue.
                          Regards,
                          Gourab Sengupta
                          [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            K
                            KING Raju 0523
                            Oct 4, 2020
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                            Address: Shantinagar colony Suddapally village DICHPALLY (M) nizamabad (D) telangana state

                            I have ordered OnePlus Nord hard case with OnePlus Icon which is in red colour but I recieved transparent case in place of that red case...
                            So please kindly refund the amount which I have paid to the service nd am going to return the product which I have recived now ...
                            Tq
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              R
                              Rahul1610
                              Oct 3, 2020
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                              My bank has dispatched the debit card to the address in which i no longer reside. Request to deliver the below said shipment to the said address

                              Way bill No. - [protected]

                              Address of delivery:
                              A-403, Bluebell, Adinath foundations, Ramakrishna street, Manneswaram Nagar, Mannivakkam, Chennai - 600 048
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                ALLIPILLI PAVAN KUMAR
                                Oct 3, 2020
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                                Address: Bonthapalle, jinnaram road, neuland laboratory, Telangana,pincode:-500043

                                I did not receive my order. The executive called me he asked me the adress he said me I cannot come there sir. I asked him why you collected the order .he told me I will come tomorrow and I will give the order. But he kept as I was not available at location. I need my package immediately return please.
                                My way bill no :- [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Oct 03, 2020
                                Updated by ALLIPILLI PAVAN KUMAR                                 I got delivered message but my package has not delivered

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                                  A
                                  Akhilnath Viswanathan
                                  Oct 2, 2020
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                                  Address: Bluedart adur, kerala

                                  Poor service... Such a pathetic service, not informing us after the material reached the office, we tracked for the status they informed thst the consignment came but wont deliver and need to come and collect the material, as we dont have time and travel distance is another issue and two three days pending consignment to sort out. We paid for the delivery already and the lady staff approach is pathetic. Bluedart should not keep just unprofessional staffs. Its been many years their approach is same as you can see in reviews
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    C
                                    cprafulm
                                    from Ahmedabad, Gujarat
                                    Oct 2, 2020
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                                    Waybill no #[protected]
                                    The parcel was supposed to delivered on 30-sept-2020. Instead the status changed to consignee not available two time even I am available 24/7 at mentioned address

                                    Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

                                    Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.

                                    Please help!!!
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      V
                                      Venkat Prasanth Kambala
                                      Oct 1, 2020
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                                      Waybill: [protected]

                                      The parcel was supposed to delivered on 01/10/2020. Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

                                      Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

                                      Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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