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Blue Dart Express Complaints & Reviews

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Updated: Aug 27, 2026
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Blue Dart Express reviews & complaints page 122

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D
Dr Rajiv gupta
from Mumbai, Maharashtra
Oct 29, 2020
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Address: A-76/4, Street no. 12, East Azad Nagar

Dear sir/madam
This is to bring to your kind notice that I have recieved courier through blue dart today with tracking id- [protected], [protected]. I am feeling really sad by Informing you about misbehaviour done by your courier boy. He was talking as if he is doing any favour By delivering parcels. Due to poor network in our house we were not able to take his call. He was so rude as I felt he is some criminal n not fit to be courier delivery person as he has to go to houses where even female takes parcel sometimes. I really feel surprised how company like bluedart kept such person. Really shameful for company of such repute. As a responsible citizen of India I thought of informing you before any mishap happens to any1 or your company. Would request you to kindly take strict action against him and he should assure that same thing he should not repeat. Would like to know wat response and action taken by your company
Thanking you in anticipation
Warm regards
Dr (Prof) Rajiv Kumar Gupta
Senior Consultant and Prosthodontist
Senior Professor
[protected]
Blue Dart Express customer support has been notified about the posted complaint.
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    D
    Dinesh D J
    Oct 28, 2020
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    I'm Dinesh.D.J and residing in Bangalore, India. This has reference to the above mentioned Order number pursuant to which the following certain products from Apple should have been delivered to me today (28.10.2020) through 'Credit Card on Delivery' payment mode. The Blue Dart Courier person met me at the delivery location at 1.30 P.M today along with the package. When I took out my Credit Card for making payment he said that Blue Dart has not deployed swiping machines for accepting credit cards. Instead he asked me to make payment through Cash or through Wallet options like Paytm, Ola Money, Pay U Money, etc.

    I told him that I do not have Cash and emphasised that when I placed the order there was a payment option 'Credit Card on Delivery'. Therefore, I told him that I was ready to make payment through 'Credit Card on Delivery' mode only. He further told me that so many Apple online store orders were cancelled by the interested buyers because of the issue narrated by me above.

    I have never been disappointed while making purchase of Apple products in stores directly. This is the first instance in my life where I'm disappointed, humiliated and heartbroken in my attempt to get a product through Apple online store. Why would you offer such a payment method (Credit Card on Delivery) when you don't have an agreement/understanding with Apple? It's totally irresponsible behaviour from Bluedart and I'm heartbroken.

    Please advise Apple to remove this payment mode from the payment page in their website as you don't have it and don't humiliate more people.

    Note: In Bluedart Tracking page, it is mentioned that “Consignee refused to accept”. I’m asking you, Don’t you feel ashamed of what you’ve written on Tracking page. Did I refuse to accept? I’ve rightly informed your delivery agent to provide the swiping machine because I’ve selected ‘Credit Card on Delivery’ payment mode. If this is the service you set up, then it’s a crap and your have no credibility.

    Dinesh.D.J
    Blue Dart Express customer support has been notified about the posted complaint.
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      Brajak
      Oct 27, 2020
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      Address: Bangalore

      I got the message that the parcel delivered to Rajkukmar Security. there is no security called Rajkumar in my place and there is noone called me on confirmation of address/delivery before attempting to deliver.
      Here are the AWB No: [protected], [protected]
      Date of Incident:[protected]
      my contact No: [protected]

      There are important packages, please help in delivering the parcel on priority.
      Blue Dart Express customer support has been notified about the posted complaint.
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        H
        Harishgowda0
        Oct 26, 2020
        Resolved
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        Resolved

        Courier delivery boy is not giving my ATM card is returned back courier by is pic is wrongly and is not coming to my home is calling me in road
        Oct 27, 2020
        Complaint marked as Resolved 
        My no 9845001313 Courier boy is wrongly talking with me and ATM card is returned back is not giving to me courier boy is coming on road courier boy is not coming to my home I am asking you come to my home is not coming justice phone calling courier by is wrongly talking and ridiculous his name is I don't know and my ATM card also taken back
        Blue Dart Express customer support has been notified about the posted complaint.
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          M
          Maksir
          Oct 24, 2020
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          I called your employee for three days in a row,
          He gave me time of 12o clock to call and remind him so he can carry my credit card and despite of calling him for three days he didnt delivered my card
          Blue Dart Express customer support has been notified about the posted complaint.
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            M
            Mehul Fumakiya
            Oct 24, 2020
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            I have sent Sony LED TV from Bangalore to Baroda. They have broken one corner of TV and screen is broken completely.
            Blue Dart Express customer support has been notified about the posted complaint.
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              Y
              Yaadvi
              Oct 24, 2020
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              I've received a wrong order . My waybill number is #[protected]. Please deliver me my order it's an expensive laptop. The delivery boy is not picking up the call .
              Blue Dart Express customer support has been notified about the posted complaint.
              Hi, the address is correct but for the awb:
              [protected] it says Consignee'S Address Incomplete/Landmark Needed.
              Can u please check on this or atleast ask the delivery guy to call .
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                P
                Par_neet
                Oct 24, 2020
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                Resolved

                Dear bluedart,
                My parcel is delivered on 22 Oct 2020 as showing in website status but I haven't recieved it on even 24 Oct 2020 .I don't know where my parcel is delivered.pls help me out of it.
                Waybill-[protected]
                Thanku
                Parneet sandhu
                Chak 9LL P.O. chunawadh sriganganagar Rajasthan pin-335001
                Oct 27, 2020
                Complaint marked as Resolved 
                So I am completely satisfied with bluedart as I have placed complaint for no delivery of parcel and I mailed them about my problem and they respond me and resolve my problem as well and their staff is so supportive and I got the parcel as well.customer web executives contact me via email and helped me
                Blue Dart Express customer support has been notified about the posted complaint.
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                  P
                  Parrh
                  Oct 23, 2020
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                  The status was as follows: Prohibited area restricted for delivery. My area is not restricted and its shows restricted. Please help get my parcel ASAP
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    K
                    Karthik Hc
                    Oct 23, 2020
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                    Awb #[protected] not delivered showing as delivered please resolve this asap
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      Z
                      zunaidrafique1
                      Oct 23, 2020
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                      It said consignee address is incomplete which is wring because I had items delivered at this add before by bludart from the same shipper (in my case HDFC bank) . The delivery guy dint even call and reverted my delivery.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        L
                        L Biswas
                        from Powai, Maharashtra
                        Oct 23, 2020
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                        Address: BLUE DART EXPRESS LTD GROUND FLOOR, CONNECTION POINT, AIRPORT EXIT ROAD. Location BENGALURU Pincode 569999 Email [email protected]

                        My packet includes one 32 inch tv and a glass photo frame.
                        Product costs rs-18000
                        Way bill no -[protected]
                        shipping date 13 -oct-2020,
                        Packaging done by bluedart courier staff.

                        Both the product were damaged and was totally broken.

                        i have raised a compalint to bludart but the customer service are not taking any action.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          V
                          Venkata Rao Vusirikayala
                          Oct 20, 2020
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                          Respected sir
                          My AWB, No :[protected]
                          I ordered a SONY Tv.order id:[protected]
                          It reached my town SATTENAPALLI on 17/10/2020 at 9:03 AM by BLUE DART corier service
                          Even today is 20/10/2020 they didn't delivered tv to me.
                          Even reach my town How many days kept my Tv in corior ?

                          The person didn't respond phone calls also
                          The centre was closed from saturday
                          Please rectify my problem and take action to deliver my order today
                          Thanking you sir.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            S
                            Oct 20, 2020
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                            Hi Bluedart Team

                            I got massage my debit card courier received.
                            I have confirmed this courier misplaced, and someone wrong person got with
                            New way of bill/[protected].
                            Please investigated who manipulated this courier .
                            Please confirm why You delivered without ID card submit.

                            Thanks
                            Paavan Kumar.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              M
                              Muhindro Nongthombam
                              from Powai, Maharashtra
                              Oct 20, 2020
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                              Address: Nongthombam Muhindro Singh Luwangsangbam Mamangf Leikai P.O. Mantripukhri-795002 Imphal, Manipur

                              Dear Bluedart,

                              Please check out my parcel (bearing consignment number [protected]).

                              It is being shown in website tracking that parcel has been delivered to me by 19th Oct2020 at 18.46 Hrs.

                              But, the parcel has not been delivered to me till now (20th oct'2002, 12.34 Hrs).

                              Parcel contains a very important item for me.

                              I request you to check and take necessary action.

                              I am also enclosing screenshot of bluedart web-tracking page for your ready reference.

                              Thank you

                              Nongthombam Muhindro Singh

                              Luwangsangbam Mamangf Leikai

                              P.O. Mantripukhri-795002

                              Imphal, Manipur

                              Mobile [protected]

                              [protected]@yahoo.com
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                P
                                PRAVEEN SARAS
                                from Powai, Maharashtra
                                Oct 19, 2020
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                                I purchased a MI smart band 3i black by online shopping at the address By Name Nikhil Kumar, H NO 316 Adarsh Nagar Colony on Modinagar Hapur road DISTRICT HAPUR 245101 Mo No [protected]
                                But product has been delivered name any Vipin
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Oct 19, 2020
                                Updated by PRAVEEN SARAS
                                My product has been missed by misdilivery
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                                  R
                                  Rochen Waiba
                                  Oct 19, 2020
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                                  Blue Dart Darjeeling is the worst courier service. Their delivery personell are highly unprofessional and wants us to collect packages from their office itself when they are paid fully for their service. It's not the first time I'm facing this problem with Blue dart. Conveniently they say that the location was unlocatable. They do not even attempt delivery. Blue Dart should remove their service from Darjeeling for good.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    D
                                    Devasya Dave
                                    Oct 17, 2020
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                                    Yesterday the delivery status of my passport showed that the shipment was arrived at my city at 11.40 AM. However BlueDart didn't get it delivered to me. On calling the customer care number they said that as the shipment was received after 9 Am they will deliver the same tomorrow.
                                    When I checked the status today, it says customer requested future delivery, however I haven't requested any such future delivery. Solve the issue as soon as possible and get my passport delivered
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      brijeshpatel bansibhai
                                      Oct 17, 2020
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                                      Address: Brijeshbhai Patel Vasai bareja ahmedabad

                                      Every time shown Out Of Delivery Area so why pick up my courier to sender directly told to sender i have not deliver courier on that place. every time i am send mail to complain box after one person contact with me and i go your office and collect my courier, no one call first me on your side, every time i was complain and after your side solve my concerns.

                                      AWB :

                                      [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        irum naureen
                                        from Hyderabad, Telangana
                                        Oct 16, 2020
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                                        Address: Hyderabad

                                        This concerns the latency in the delivery of my shipment #[protected] which was supposed to be delivered by 13th October. The concerned person who was supposed to deliver the package made no effort to call back to give any updates. The shipment records state something out the blue. The concerned delivery person is very lenient about the issue. We were only asked for the directions but no response after.
                                        To top that off I was sent a mail that said my shipment was refused within a few minutes of calling the concerned delivery guy.
                                        I request you to look into this matter of severe discrepancies and tardiness as I still haven’t received my package.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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