Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Aug 27, 2026
Complaints 10610
Resolved
944
Unresolved
9666
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 125

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
suman0206
Sep 18, 2020
Report
Copy

Address: House No. 65-108 Mishra colony ward no. 5 raxaul east champaran 845305

Dear Sir/Madam

This is Suman Kumar owner of futurator India company. some of my company document has gone my home address Raxaul. As I am out of town I told him please go and give it to my home.

Then my father called him and he is taking ruthlessly with him and now he is telling you people have to come to shop otherwise I will return the document and he abused me.

can you please explain what kind of attitude is this.

The delivery boy name is;- Munna Gupta
Mobile No:- +[protected]

I want please take a strong against him otherwise I will make an FIR against him and company as well.
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajib Dasgupta
    Sep 17, 2020
    Report
    Copy

    HI this is Rajib Dasgupta, i was expecting a delivery from bluedart on 17th sep 2020, and the delivery exective camed at 5pm in the evening and as my mom a cancer patient she opened the door little late, but the executive had done a rude behavior with my mom and even cancelled the delivery, and that is my bank documents which were very essential for me . So I donot know why blue dart being a reputated company hire these types of employees and even donot take any steps against these types of employee . It is a loss for me . My delivery tracking details is [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rajib Dasgupta
      Sep 17, 2020
      Report
      Copy

      Address: E/115, BAGHAJATIN

      I had a delivery from bluedart and it was about to get delivered today that is 17/09, 2020. It was 4:30pm when the executive camed to deliver the assignment, but unfortunely my old mother was sleeping and she cannot hear the ring of the bell, so the executive has told many unwanted and abusive words to her and rejected the delivery. It was a important thing of my bank that was getting delivered. I am too much upset that bluedart being a reputated company is hiring such people who doesn't respect people. I will put it as a review in website also. The reference number is [protected]. If immediate action is not taken. The blue dart courier tracking number is [protected].
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Sep 17, 2020
        Report
        Copy

        Waybill no #[protected]
        The parcel was supposed to delivered on 16-sept-2020. Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

        Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

        Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.

        Please help!!!
        Blue Dart Express customer support has been notified about the posted complaint.
        Waybill no #[protected]
        The parcel was supposed to delivered on 30-sept-2020. Instead the status changed to consignee not available two time even I am available 24/7 at mentioned address

        Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

        Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.

        Please help!!!
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          ritu qa
          from Hyderabad, Telangana
          Sep 16, 2020
          Report
          Copy

          Hi
          On 11th sept i got an order from bluedart shipment#[protected] today.
          I paid twice by razorpay as your person kept saying he dint get any money.
          After dat i paid with paytm he was ok with dat.
          I kept following up saying i got debited twice.
          He said ur money will be reversed in 5 days.
          I dint get money debited from my account twice to razorpay.
          Can u pls help me out?
          I am v upset.

          [protected]

          Thanks.
          Blue Dart Express customer support has been notified about the posted complaint.
          Hi
          On 11th sept i got an order from bluedart shipment today.
          I paid twice by razorpay as your person kept saying he dint get any money.

          I kept following up saying i got debited twice.
          Payment success or not please solve
          Please help payment success or not
          Helpful
          1 other people found this review helpful
          1 found this helpful
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nandini_Chakraborty
            Sep 15, 2020
            Report
            Copy

            Address: Connection Point, Ground Floor, Airport Exit Road, Bangalore 560017, India

            I wanted to seek your help in the following issue.
            Awb number : [protected]

            I transferred my computer monitor from bangalore to kolkata through bluedart. I received the damaged item on 22nd august, 2020 in kolkata. You can find the attached snapshot of the damaged monitor. Accordingly i informed the bluedart team with the details about it. But since 22nd august, almost everyday, i am sending mails to the bluedart to get the insurance amount for the damaged item. But everytime, i am getting a reply with a message that "investigation is going on. Will update you with a positive outcome". As i did not get any "positive outcome" yet, hence wanted to understand if this is the way bluedart works, or i made a wrong decision by choosing bluedart to transfer my belongings. I should say this is my worst experience with bluedart and if this continues, then i will never be opting for bluedart again.

            Otm

            A

            [protected]

            Pnr

            18-aug-20

            Ajc

            Nandini chakra / s b chakabort

            000

            22-aug-20

            1439

            Scp

            Sig

            *
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              nagarjuna70900
              Sep 15, 2020
              Resolved
              Report
              Copy
              Resolved

              The blue dart service looks like very poor, with out reaching and with out contacting customer they are updating status like "c'nee shifted from the given address".

              You guys at least come to location and give a call, so that i can come and collect.

              Regarding the same i sent out an email to "[protected]@bluedart.com", but no use, no update from them.

              Bank is charging more than 100 rupees for delivery charges, why don't you give transparent service, at least you should provide courier/delivery person number and name, so that at least we will do followup with them.

              Call center number[protected] also for name sake only... Not all responding.

              If this is the case we never use blue dart going forward.
              Sep 18, 2020
              Complaint marked as Resolved 
              Hi Team, Now i'm completely satisfied with your (Blue Dart) service, thanks for assisting me. 1. Blue Dart reached out me through email for address confirmation 2. They assigned me one deliver boy and he did contacted me 3. With 24-48 hours my courier got delivered. Keep it up. Regards, Nagarjuna
              Blue Dart Express customer support has been notified about the posted complaint.
              Sep 18, 2020
              Updated by nagarjuna70900
              Hi Team,
              Now i'm completely satisfied with your service, thanks for assisting me.
              Keep it up.
              Regards,
              Nagarjuna
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                surendra mandya
                Sep 14, 2020
                Report
                Copy

                Hi,
                I purchased a product from mi.com on 08-sep-2020.
                The product is not delivered yet saying incorrect t pin.
                Since 11-sep-2020, i am in continuous follow-up with blue dart, but problem is not solved.
                The blue dart staff is playing same story incorrect pin code is entered at shipment (Not by me or from mi.com) and we will correct and deliver.
                Since last friday (11-sep-2020), there is no change in status of shipment. The shipment is in gandhinagar, gujarat.
                I am done with blue dart. “i am looking for my options to handle blue dart”.
                Thanks for your support.
                Regards,
                Surendra
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ambitsioznyy
                  Sep 13, 2020
                  Report
                  Copy

                  My parcel is with you having AWB no. [protected]. It was supposed to be delivered today 13th September 2020. Your delivery person came but didn't deliver it showing restricted entry but I checked with security guard and waiting constantly. I have flight on 14th September 2020 and I need my parcel urgently. Please deliver it today or provide his contact number or your office address.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    krishnasparks
                    Sep 12, 2020
                    Report
                    Copy

                    Hello sir / madam
                    i was apply credit card on hdfc bank, They was sent it thorugh your bluedot,
                    but its not received, .but sms and tracking detailes shows its recevied.
                    NO one delivery person call me and not get the OTP . please reslove my problems
                    my tracking awb [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chinmay Apat
                      Sep 11, 2020
                      Report
                      Copy

                      Address: Ga- 500, Sailashree Vihar, Chandrashekarpur, Bhubaneswar, Khordha, Odisha, 751021.
                      Website: Bluedart courier service.

                      My Kotak Mahindra bank sent me a courier through bluedart and a message from bluedart arrived me of getting my courier delivered today as of 11/09/2020. But when I went on to check the status of my courier as it was not delivered to me today I saw the status as address is incomplete or incorrect.
                      How can it be so. Full detail was provided to my bank.
                      If they cannot find it they should have contacted me as they have my number as they are delivering me a message.
                      Better they should contact me.

                      My courier with bluedart was from Kolkata to Bhubaneswar.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sibam Sain
                        from Delhi, Delhi
                        Sep 11, 2020
                        Report
                        Copy

                        Address: Irkona, Galsi 2, Burdwan, West Bengal

                        My shipment (Awb# [protected]) is still not delivered. The courier mention that the delivery restricted due to the prohibited area. But my address is still not prohibited. Other courier services like ecom, ekart is also delivering theproduct. I don't know why they are not delivering it and putting false information on order status. Bluedart agent in my area is very annoying and complaining. Very disappointing experience. I don't know why bluedart employs such kind of persons to serve. Please resolve the issue with the courier and send me the asap. i am attaching some of the recent deliveries from other courier service for proof.
                        Please check ekart delivery-fmpc[protected]
                        Ecom delivery - awb number:[protected].
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pooja1544rao
                          Sep 10, 2020
                          Report
                          Copy

                          I didnt receive any call about my delivery but a message saying your package will be delivered today, but the status is showing that the area is prohibited for delivery. My shipment no is [protected].
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Sep 10, 2020
                            Report
                            Copy

                            Address: 44 (3/28), 2nd Main, 7th Cross, Rangappa Layout, BSK-III Stage, III-Phase, 5th Block, Bangalore: 560085

                            Fansee deals, 176/1, front side first floor, inou road, behind shopping market, delhi: 110068 has delivered the subject item to me against order number eb# 2401, which is fake. It was delivered to me by blue dart at 14.33 hrs by your courier man carrying having mobile number +91 [protected]. He collected rs. 1, 300, cod and delivered a package and vanished. I tried to call him. He is not taking phone. The item supplied to me is a complete fake item, not even worth rs. 10/. It is a plastic toy. It does not fit nor work. I did ask him that i would make google payment, as advised by you in the sms sent to me at 13.57 hrs to entertain only digital payment. He insisted on cash only and vanished. I want to return it. I want to return it and get cash back. What is the procedure? There is no procedure explained. The phone number given is[protected], which is also fake. Adisheshan, [protected], bangalore. [protected]@rediffmail.com
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prasad Sandim
                              Sep 10, 2020
                              Report
                              Copy

                              Address: 16/5 sonu devle chawl, abewadi, g.d ambekar marg, kalachowki, mumbai:-400033

                              I had given the money to shahid shaikh your delivery boy and checked the parcel and i found wrong item received to me so i asked him to give me the money back but he refuse to do the same please look into the matter and refund my money immediately and take the material return. Tradking id:-[protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Suraj dubey
                                Sep 8, 2020
                                Report
                                Copy

                                Way bill no-[protected]
                                Pick up date -4 sep 2020
                                Date of delivery-8 sep 2020
                                From - surat
                                To - renukoot
                                Time of delivery - 14 :42
                                Receipt - priya singh
                                Reference no-1439215
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nirmalya_BBSR
                                  Sep 7, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Saheed Nagar, Bhubaneswar, Odisha 751007

                                  I was due to receive an cosnginment on 6 sept 2020.
                                  But it is being shown address unlocatable, without even an attempt to deliver or call made. Ths is extremely urgent as i have emergency material inside the package

                                  Waybill no: [protected]

                                  My address is : l-113, nandan enclave (Housing board)
                                  Landmark - rto, bhubaneswar - ii, nandan vihar,
                                  Kalarahanga, patia, bhunaneswar -751024, odisha, india.

                                  Nirmalya panigrahi
                                  Sep 8, 2020
                                  Complaint marked as Resolved 
                                  Contacted the local hub in person and collected the consignment.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Hazzy
                                    Sep 5, 2020
                                    Report
                                    Copy

                                    Hi,
                                    I had ordered a galaxy projector which is also a bluetooth speaker but instead i received a small hair blow dryer. The amount which i have paid is higher for it. I need my money returned or else a correct product which i had ordered.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      J
                                      joyboseroy
                                      from Bengaluru, Karnataka
                                      Sep 5, 2020
                                      Report
                                      Copy

                                      Website: bluedart.com

                                      I ordered a book from amazon, delivered via bluedart awb [protected].

                                      It is showing status as "shipment delivered" but i havent received it, neither did the delivery person call me even once

                                      Please investigate this and get back to me.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Pras0561
                                        Sep 5, 2020
                                        Report
                                        Copy

                                        Address: H no- 005 gangotri nagar, agriculture institute, near Khan chauraha, naini

                                        Why my parcel returned back to shipper.
                                        I searched my pincode for delivery and it is deliverable by blue dart 211008
                                        Awb no-[protected]
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit