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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
Complaints 10547
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 125

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N
Nadeem Samad
Jun 1, 2020
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Waybill number : [protected]

Please check why my package is not delivered yet. From my side i didn't requested for any change to blue dart. Not sure why it is showing in the tracker.
Please check and let me know.

Thanks,
Nadeem
Blue Dart Express customer support has been notified about the posted complaint.
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    Nadeem Samad
    Jun 1, 2020
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    Hi,

    Can you please check why my package is not delivered yet. I didn't requested for any change from my side then why it is showing on bluedart tracker. Do let me know asap. This is urgent.

    Thanks,
    Nadeem
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      AnasShahvez
      May 31, 2020
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      I have not yet received the product as the status is displayed as status
      Delay caused beyond control.
      Initially status was showing out for delivery but now status is changed to status delay caused beyond control. Highly disappointed with blue dart courier.
      Way bill no. [[protected]]
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        spoctone
        May 31, 2020
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        I recently ordered redmi earbuds s from mi store online on 27th may, 2020 and they assigned blue dart as the courier. The order was shipped on 28th may and was expected to be delivered on the 29th. On the 29th it was even showing the order as "shipment out for delivery" but after a few hours, the status of my order changed to "delay caused beyond control" and have not heard anything about it since. For the last 2 days the status has remained unchanged [delay caused beyond control]

        So i would request you to inform me about the status of my shipment and its whereabouts and hope that it gets delivered to me at the earliest.
        Waybill no : [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          DINESH AILANI
          from Mumbai, Maharashtra
          May 31, 2020
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          Resolved

          Website: www.bluedart.com/web/guest/trackdartresult

          I placed an order on amazon, order id[protected]. The product delivery date was given as 30th may 2020.

          Amazon shipped the prouct on 22nd may 2022 and since then i have been tracking thr status on bluedart website.

          The waybill no [protected], reference number 125623.

          The product is never delivered and rece­i­ved by me but on the website it is sho­wi­ng as delivered on 30th may 2020 at 3.41 pm and received by me. I just checked my cc­tv footage of the me­ntioned time and the­re was no delivery attempt.

          Whereas on amazon website, the status is showing as delayed a d expected date to receive is 4th june 2020.

          I tried contacting your customer service te­am but no one was av­ailable to take call­s. I even emailed them but no response.
          +2 photos
          Jun 2, 2020
          Complaint marked as Resolved 
          Received email from [email protected] and [email protected]. Blue dart made a huge blunder and their customer service team didn't apologize for the same. I am not the only customer who faced this issue. There are thousands of similar complaints against couriers companies with similar instances. Not only this some courier staffs were abusive and rude. I received the product but seller sent me incorrect product hence i put the return request. I am thankful to this form for the help.
          Blue Dart Express customer support has been notified about the posted complaint.
          May 31, 2020
          Updated by DINESH AILANI           I am surprised to receive message from blue dart, asking to acknowledge the delivery when the product is not yet delivered. Seems that courier team have taken the product and updated as delivered.

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            R
            ruturaj vedpathak
            May 30, 2020
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            Bluedart sent me a messege saying my courier would be delivered to me. But the order did not arrive and on tracking its saying consignee adress unlocatable.
            The delivery boy did not call me or anything.
            Please take immidiate action as the courier contains easily spoiled goods (Fruits)
            Blue Dart Express customer support has been notified about the posted complaint.
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              N
              Niharika Gulati
              May 29, 2020
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              Fraud toll free number mwntioned in bluedart website for tracking as i trace my parcle that person told me to credit 10 rs. And he send a link and i click on link to pay the amount through phone pay app. He bluedart person deducted my 5000 fr. Account kindly dont use the fraud number from the bluedart websites
              Blue Dart Express customer support has been notified about the posted complaint.
              View replies
              Not happy I lost my 5000 due to fake no. In Blue dart webistes.c
              Very bad services
              Unhappy
              Never use again this bluedart
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                T
                Tilak Putta
                May 28, 2020
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                Hi,
                I got a message from bluedart saying that package has been delivered to some person named narender. They didn't contact me before delivering it to me, how can they give it to anyone without my confirmation. I'm trying to reach customer service but not able to connect and i sent an email to their customer service but they are not responding. Later i tried to send one more email and emails are not getting delivered saying that receipent inbox is full. My awb number is [protected]. Please help me with this.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  B
                  Bikram Jaura
                  May 27, 2020
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                  Address: lucknow

                  Parcel not recieved
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    M
                    mukulikamaii
                    May 26, 2020
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                    Firstly i never said to hold it at location.. I just don't understand why they are using such terms.. It should have been delivered today.. And even if it is not delivered why they are giving such false statements
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      D
                      Dr.Shantanu
                      May 24, 2020
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                      Address: Bangalore

                      I recieved a different set of notes last year and this year its 24th may now
                      I ordered the set of notes a while ago
                      And error is showing as awaiting further instructions why what i dont understand
                      +1 photos
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                        A
                        Ashok09 M
                        May 23, 2020
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                        Blue dart high cost and worst service no value for customers and bank's.

                        Bank's will not tie to blue dart courier for delivery debit and credit cards.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          V
                          venkatasaiteja
                          May 23, 2020
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                          Address: viayawada

                          I ordered redmi note 9 pro from mi store. They told that the product will be delivered by blue dart. Delivery date is 22nd may as mentioned. But as of now the product didn't even came to vijayawada and still in hyderabad itself only. It i am continuously watching status of the mobile and presently it is showing delay caused beyond control. What does that actually mean? When can i expect delivery of my product. If possible make sure that it gets delivered tomorrow. It is really essential for me. Thank you. Kindly reply with the questions asked above.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            R
                            Rajendar Bhat
                            May 23, 2020
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                            I am supposed to receive a parcel from bluedart with awb [protected]. The parcel was booked from assam on 19th may 2020 and the destination was katra (V. D.), jammu and kashmir. The expected date of arrival of parcel is 23rd may 2020. The status of the parcel since first day is not getting updated on your website and i am unable to track the parcel in any way. I request you to please check the status of my parcel and revert back.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Shikhasrivastava16
                              May 22, 2020
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                              Resolved

                              My order has been delayed since almost 2 months due to covid. But now it is showing delaying caused beyond control. Can you help me out to get my order delivered at the earliest
                              May 22, 2020
                              Complaint marked as Resolved 
                              I had ordered a tv on 7th april but due to lockdown it got delayed and i got a shipment tracking number saying it will be delivered today as it has arrived in Noida but suddenly the status showing delay caused beyond control. What was that? Where is my order
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                D
                                DayaFranco
                                May 22, 2020
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                                Address: Mumbai

                                Hi team,

                                Waybill no [protected]

                                My delivery status showing as prohibited area-entry restricted for delivery, please check this and let me know immediately as this is very important gift for me which needs to be deliver on time.

                                If you cant deliver it please resend it or intimate us immediately.
                                +1 photos
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                                  স
                                  স্মৃতি
                                  May 22, 2020
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                                  Address: Garia

                                  Status: need department name/extention number

                                  On: 22 nd june 2020
                                  Is this kind of a joke, the courier boy atleast has to call me to my mobile, without that how he is updating status as "need department name/extention number". Sorry to say this but your service totally sucks. I need my courier today. Tell the courier boy to call to my mobile number.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    R
                                    Raj Dhara
                                    May 22, 2020
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                                    Reschedule for the delivery

                                    Address: RAJARHAT GOPALPUR DASHDRONE MANIKTALLA KHELARMAT, KOLKATA- 700136

                                    This is to let you know that my mi order id
                                    Is [protected]. Bluedart tracking code is [protected].

                                    It is a prepaid order. I have not received the order at my given address (Rajarhat gopalpur dashdrone maniktalla khelarmat, 700136)
                                    When contacted the customer care they said that my number [protected] was unreachable as i got no network at my area on this number because of the strom.

                                    There were...
                                    +3 photos
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                                    H
                                    Harshu Bhupathi
                                    May 22, 2020
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                                    Website: Bluedart

                                    My ordered is to be delivered today at Nellore Andhra Pradesh i.e 22nd of may...but It turned to be a delay at Chennai airport...Since yesterday the status is unchanged...my waybill no is
                                    [protected]...I wish the issue should be resolved
                                    +1 photos
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    May 22, 2020
                                    Updated by Harshu Bhupathi                                     Sorry my way bill is [protected]

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                                      R
                                      R4rajeev
                                      May 21, 2020
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                                      Delivery shown customer request for future delivery

                                      It is regarding my mi order, gurugram to delhi. And today dated: 21-may-2020 at 9:07 am received at jhilmil location and at 12:00 pm status shows '"customer requested future delivery: hal". Now that what the hell it means??? I never called or requested to change the deliver date. Does blue dart people imagine on it's own that i have called? Stupid. Can't they use international standard on global statues? Looks like blue dart ceo and it's...
                                      +1 photos
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