Claimed

Blue Dart Express Complaints & Reviews

www.bluedart.com

1

Updated: Nov 17, 2025

Complaints 10547

Resolved

942

Unresolved

9605

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express

Blue Dart Express reviews & complaints page 141

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

We were supposed to have a delivery by blue dart yesterday, 25th november and this was messaged to us. Our reference number is [protected].

We waited at home the whole time and did not receive any calls or communication with regards to our product. It has been wrongfully reported by the delivery person as ‘consignee unavailable’ despite us waiting for the delivery guy the whole time. I believe the delivery person did not even try to do the delivery and has wrongly updated the status to cover his own back.

Kindly take the necessary action and deliver my product as a matter o[censored]rgency.

Blue Dart Express customer support has been notified about the posted complaint.

View replies

H

hirakdyuti barai

from Patna, Bihar

Nov 27, 2019

I was waiting for my shipment to be delivered as quick as possible but instead of delivering, they said, "c'nee shifted from the given address".. My waybill number is-[protected].. I want my shipment to be delivered as soon as possible to my registered address...

S

SK Faizan

from Mumbai, Maharashtra

Nov 27, 2019

Dera team,
Last two days I am booking courier but no one is coming for pickup and its urgent for delivery. I am unable to take permission for same things for several times. Request you to arrange pickup as soon as possible.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Rajkot, Gujarat, 360001

The service centre here does not pick up the phone. After continuous calls, they once picked up the phone. The representative was not aware that the shipment has alrdy arrived at the destination on sunday. I still haven't recieved the product by now.
The representative give false promises about the product getting delivered and then dont pick up phone

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Plot No. 11 (Opposite of ITC Main Gate), Sector IIDC (IIE), SIDCUL, Haridwar, Uttarakhand 249403

Dear sir,

My ICICI Credit card shipment tracking no.
[protected] is return due to out of delivery area. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.

Rubico IT Pvt Ltd,
Plot No. 11 (Opposite of ITC Main Gate), Sector IIDC (IIE), SIDCUL, Haridwar, Uttarakhand 249403

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560103

My order was supposed to be delivered on 23 nov. Today i got a text saying it will be delivered today. As it is a bank document, my office address is the delivery address, and no signs of delivery yet.
Tried calling your customer care number ‭[protected]‬ but looks like it is not in use.
Called the bank and they said the delivery executive will call me. However, i cannot wait in office all day long.
Expected better service from blue dart. Hoping for a quick resolution.

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

View replies

D

dipti kaushik

from Gurgaon, Haryana

Nov 26, 2019

Blue Dart AWB #[protected]

This is the message I received today. I do not know anyone by the name of Arvind. This has bank debit card. So it is a serious matter.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bokaro, Jharkhand, 827004

Hi,
Waybill no: [protected]

I need the package delivered to myself at bokaro asap due to my travel plans but the package has been moving too slow since it is picked up. Can you pls help me get an estimate of its delivery date and also how we can expedite this delivery.
Date of pickup: nov 21, 2019
Location of pickup: kolkata
Destination: bokaro steel city
Expected delivery date: nov 21, 2019

Thanks
Anand

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: GBP CREST, Kharar, (House number 74) Kharar Ludhiana road NH -95 vill Bhago majra, Sahibzada Ajit Singh Nagar, Punjab, 140301

My way bill no [protected]
My number [protected]
My address is correct pin code is right
Then whys blue dart were send my courier back i don’t understand this issue
Please resolve this issue i meed urgently my parcel it has very expensive thing in it
So please resolve this matter as soon as possible
The service is very poor by blue dart
Thank you

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: PRAKASHNAGAR,, 560021

I got sms of receiving my consignment on 23rd nov 2019, i waited at home whole day expecting my shipment since it was an important.

Not received any update till night 10pm, hence i tried to track the delivery using awb number, there i found a shocking status "delivery cancelled due to unavailability of consignee"
Neither they called me on my contact number nor they reached my postal address...!!!

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: South Goa, Goa

Blue dart awb# [protected]
I had got message that i will get my courier on friday (22nd november) but still i did not get my courier on sunday (24th nov). That parcel was so important to me that i needed it to produce to my office on monday (25th nov).
When i tracked online, remark was: address is untraceable
I am using the same address since 28 yrs for receiving my certificates, appointment letter, pan card aadhar card etc... I am surprised by reading that remark in this technological era where google maps can help to find address. And in my address only if you type first word it shows the location. If bluedart cannot deliver then it should shut down it's courier services.
This is very serious matter.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226010

The worst courier service i have ever seen the diliver guy dilivered my bank account courier to someone else without even calling for once. The courier was containing confidential information and delivery took place without even calling the recipient. How they can compromise with such sensitive issue they don't even give the no. Of dilivery guy. This is my tracking no. [protected]

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kagzi darwaza quilla beed, 431122

Dear sir,
I requested for my moto e5 repair so moto care servify assigned bludart courier to pick up my phone on 21 nov 19 so as per stats blue dart person should come on 22 nov for pickup but he could not able to come and put status that package not ready but package was ready and he informed me that he will come today (23 nov 19) but today also not came when i called him he told he was not on duty he is in mumbai can't collect today also so now noone came to pickup still my order pending with your courier service so what's going on this. As i seen very poor service by blue dart. Way bill no..[protected]
Mobile no. [protected]

+3 photos

Blue Dart Express customer support has been notified about the posted complaint.

Nov 23, 2019

Updated by Imaduddin1234 Very very poor service provider from blue dart

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: MALABAR GOLD PVT LTD, SHOP NUMBER 3/4, VIRAJ COMPLEX, CANADA CORNER, Nashik, Maharashtra, 422002

Hi there,
This is to notify you i have courier one of most valuable photo frame by your below mentioned booking office.

From Nashik to Kerala
AWB NO [protected] by Air.

I have already paid Rs. 1800/- as courier charge. Where as my product cost - Rs. 1500/-

Today i have inform by Mr. SHASHIDHARAN from Mumbai office as my product is damage.
Requesting you to look into matter i want my frame to be reached my destination as soon as possible. Also let me known the process from your side.
Nb: I received my courier. It's Totally Damaged

Regards
SYAM PRASAD R
[protected]

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

View replies

V

Vitesh Darji

from Mumbai, Maharashtra

Nov 22, 2019

My credit card was dispatched by the ICICI bank but not delivered to me. This happened second time. It shows cosignee shifted. But I have not got even a single call from blue dart and my address is also not changed.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: H.no 11/17 b chillipara shahganj near tulsi Devi school agra, Agra, Uttar Pradesh

My courier delivery time it's on20-11-19. Meri courier abhi tak delivery nahi hui hai. Aur sham ko updates kar diye incomplete address wrong address. Kam se kam koi ph too karke address confirm kar sakta hai. Iss se phele bhi meri ek courier ayee thi jab bhi yehi drama kiya tha address incomplete ka aaj bhi yehi kiya apki services agra mein sahi nahi hai. Mera courier no yeh hai [protected] mujhe address send kar de mein pick kar lunga apni couriers khud hi.[protected] ye mera no hai [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Nov 21, 2019

Updated by Naved Sayeed Phele bhi aesi hi MERI courier ayee thi USS par bhi incomplete address likh Diya tha [protected]

View replies

K

Kharb

from Pundri, Haryana

Nov 24, 2019

Mera courier delivery 21/11/2019 ko hona tha, lekin ab online check krne pr Status me likha aata h k, Returned to origin At shippers request, Aisa Kyu ?

my courier it's very important from my bank hdfc - Comment #3592318 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: N16 ASHOk vihar B jaipur, 302017

Blue dart malviya nagar jaipur is totally a fake team where they show consignee not available without viksit address.
Team is of sc/st candidates or non matric one.
Why not any one is concerned on such rubbish delivery system?
One year before and today same methodology follwed by blue dart.
Every one must oppose such delivery system.
I was waiting for important document but they will show false information again and again.

Blue Dart Express customer support has been notified about the posted complaint.

View replies

M

MADHUSUDAN NANDWANA

Nov 2, 2021

My urgent courier is with Blue Dart but delivery person not visited my address and submit a remark consignee not available yesterday the team member submit a remark place is lock but I was available there from early morning to night know one person is visited there, I am regularly reschedule this consignment but they are not delivered the same . I think this team habit is submit fake commitment . Totally worst service from blue dart.

I request you to all member's please do not use Blue Dart service this is totally fake.

Regards
Madhusudan
Mob.No.[protected]

H

Himanshu Nama

May 13, 2022

My urgent courier is with Blue Dart but delivery person not visited my address and submit a remark consignee not available yesterday the team member submit a remark place is lock but I was available there from early morning to night know one person is visited there, I am regularly reschedule this consignment but they are not delivered the same . I think this team habit is submit fake commitment . Totally worst service from blue dart.

I request you to all member's please do not use Blue Dart service this is totally fake.

false status by blue dart malviya nagar jaipur - Comment #3995116 - Image #0

Helpful

9 other people found this review helpful

9 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: no:23, Bharathi street, Chelliamman nagar, Ambattur, chennai - 600058, Chennai, Tamil Nadu, 600058

Hlo sir/madam, i am gunasekaran from ambattur chennai, today i got phone call from your delivery person (Him contact number - [protected]) about parcel came to me and he asked address after i told address to him but he told i cant understand your address so this i booked wrong address and you come to office and collect the material..
I am working in company how i will collect and delivery person answer also very worst condition. Kindly delivery the material to my address
My address v. Gunasekaran, no23, bharathi street, chelliamman nagar, ambattur, chennai 600058. New century school back side

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: NOIDA, U.P., Gautam Buddh Nagar, Uttar Pradesh, 201009

Dear sir,
A domestic used fridge was booked through blue dart haridwar vide no. [protected] on 14th nov. 2019 to greater noida (West) pin-201009 to the c/nor mr. Tarun rohilla, gaur city-2. 16th avenue, flat no. 20080, tower – k, greater noida west - 201009, and delivery schedule was shown 18.11.2019.
To my utter surprise it is still lying with noida office till today and inspite of constant follow up with mr. Rawat of haridwar branch and incharge noida branch, the delivery could not be materialized.
This is the real picture of world famed blue dart, what to say of small courier companies. The things have gone to worst and such type of dealing is never expected from blue dart
Company.
Please look into it and advise to impose suitable fine for the delayed delivery in lieu of harassment of the customer.
An early response is desired please.

Nov 21, 2019

Complaint marked as Resolved

The complaint is not yet resolved. Incharge Noida office is not attending or confirming the expected time. Please sort out early

Blue Dart Express customer support has been notified about the posted complaint.

View replies

K

KC KrishnaChaitanya Majeti

from Bhimunipatnam, Andhra Pradesh

Nov 22, 2019

Courier boy is not called me, but they have updated the status as 'Need Department Name/Extention Number', what this means. If you can't provide service then close the business and don't play games with customers.

non delivery of material - Comment #3591528 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: MATRIX ABROAD CONSULTANTS GURUDWARA ROAD PEHOWA 136128, 136128

Dear sir my name dharminder singh and am apply uk visa by vfs global delhi my application send vfs thru blue dart courier to my mailing address but am trying to search online with gwf numbers but results are nothing found vfs global courier to blue dart date on 20/11/2019 but not receive that coriour kindly send me dispatch details or awd numbers after that am track easily blue dart site my application numbers are bellow you can check it...

Helpful

4 other people found this review helpful

4 found this helpful

Address: Alappuzha, Kerala, 689124

There was no delivery attempt made for the consignment which suppose to receive my parents passport from US embassy and i didn't receive any call from the delivery person however my father went and collected his passport by the time mothers passport returned back to us embassy Chennai .Address has been clearly mentioned with landmark and easily identifiable. We lodged a complaint to blue dart head mentioned in their website but no response so far.

+1 photos

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: To Carolyn Joshua Varghese Kanjirathanolil House Kasumavuparambu West Vellanikkara Madakkathara P O Mannuthy 680651 Thrissur Ph.. 9567775226 From Pacer 9633363648, 36747961670

[protected] its tracking number of my parcel, not received, This parcel came to the address and it went back
But even after returning this item, they haven't even received it yet,

To

Carolyn Joshua Varghese
Kanjirathanolil House
Kasumavuparambu
West Vellanikkara
Madakkathara P O
Mannuthy 680651
Thrissur
Ph.. [protected]

Its my address
Pls search immediately anf find solution

+2 photos

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: umashree,quarter-2b, avenue-b,sector-2, Durg, Chhattisgarh, 490001

Way bill no-[protected] was to be delivered on 16/11/2019 via bluedart. But not delivered till 20/11/2019. Upon numerous call to customer care yields only stock reply that it will be delivered by 20.00hrs today. Daily in the website it is showing that shipment out for delivery. Oneday wrongly updated as no consignee found on that adress. Is this the policy of bluedart? When i will receive my consignment. No complaint redressal system except one customer care no. Whom and where to complain. Pl. Help me.

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: H-125-126 RESERVE BANK COLONY, SEC-J, ALIGANJ, Lucknow, Uttar Pradesh, 226024

A consignment was sent by me from lucknow for banglore on 2nd november 2019 and the same was expected to be delivered on november 4, 2019.
In this connection, i wish to bring to your notice that the same has not yet been delivered and despite repeated telephonic conversation with your customer service agent but nothing has been done so far to ensure the delivery of the consignment. This is really pathetic and unacceptable from blue dart which is well known for its prompt delivery.
I, therefore request you to please look into the matter and ensure the consignment is delivered

Blue Dart Express customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines