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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Dec 22, 2025

Complaints 10559

Resolved

942

Unresolved

9617

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 141

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Address: Tirupur, Tamil Nadu

When i track my parcel, tracking details shows customer out of station, which is absolutely wrong. This status was updated around 10.30 pm. Who will be in the office at that time?... After that i call to the toll-free number. The call was not successful and whenever i try rs 2 was charged and the call disconnected immediately. None of their delivery person visit my address and i am in my office since 9:00 pm... One of the worst and cheating courier service's in india

+1 photos

Nov 29, 2019

Complaint marked as Resolved

Dear Sir / Madam, Thank you so much for your prompt response. We received a call from the Courier company. Some of their staff asked about the issue and gave the local person's phone number. We went to their office and collect the package. This problem was created by their irresponsible staff only. Finally, calling Bluedart's tollfree number is no use. It was not working properly. They didn't provide any phone number apart from Toll free number. They are doing this on a purpose. It's because of your efforts, I'm able to collect my parcel. Thank you so much for your time and all of your efforts. Good day Best regards,

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Address: Murti mohalla ward no 11 near sichai vibhag gangapur city disst.sawaimadhopur, 322201

Sir
Mere pass courier boy ka call aya or status mai incomplete adress dal diya mera courier mere pass baja jaye ap say nivadan hai usay mai mere stashfin ka credit card hai. Mere credit card mere pass deliver kiya jaye

+1 photos

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Address: ahmedabad, 380004

Dear Sir // Ma'am
Kindly inform you that my blue dart cover was booked on date 27, Nov. 2019 from New Delhi to Ahmedabad. cover received in damage condition the courier boy delivery in morning today has given me cover (2 passport) which we received in burnt state.
kindly find attached video and photos

+3 photos

+1 videos

Nov 29, 2019

Complaint marked as Resolved

blue dart reply... [email protected] Attachments 9:48 AM (1 hour ago) to shivtravel.amd, dkcomputer15 Dear Sir, Please share delivery address with customer contact detail. cid:[email protected] Best Wishes, SONU KUMAR │Executive -Customer Service │ Blue Dart Express Limited 4th Floor, Elegance Tower, Jasola Commercial Center, N Delhi 110 025, India. ' +91 1140579999 ext-39657 │ F +91 11 40575281 │ * [email protected] www.bluedart.com

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Address: A-122 Mangolpuri Industrial Area , Phase - II, Delhi, New Delhi, Delhi, 110034

I received a massage that i am shifted to my current address... Which is absolutely wrong... After that i call to my customer care no of my bank... They note my complaint and advice me to call in blue dart courier company... I call them but nothing found positive from their... Please note that no delivery executive come to my address and i am in office since 9:30 so he put wrong information... He is no 1 kaamchor ver disgusting

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Address: 560045

This is the pathetic ever service I have come across.
I was expecting a debit card from bank and haven’t heard anything for more than 10 days so when I searched and tracked my shipment number, it says it’s delivered on 19th Nov’19 to someone named Ahmed (God knows who is this guy)

Shipment is under the name of Shaheen Taj and way bill number is in subject line.

And then I call up bluedart excellent customer care number and every time they promise me a call back and nothing happens.
I ask them for a complaint number or any reference number and they refuse to give it.

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Address: Hisar, haryana, Hisar, Haryana, 125001

Website: Blue dart

If you are running a business then at least you should make us satisfy.. I think it's a fraud company. Even the customer service didn't receive my calls anymore. Please return my money back by tomorrow if not I will case an FIR. Please fix this as soon as possible... They always deliver the wrong product always.. I have both three times in a row but every time it's always the worst clothes... Even if the product is not satisfied or different at least they should check and count it.. I ordered three denim casual shirt but they brought me two T-shirt which is very dirty and can't be wear.

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Address: Kanpur, Kanpur, Uttar Pradesh, 208012

My order has been delivered to some other person. Before delivering the order, i had not receive any call from the delivery partner regarding the location or the place. I received a message notifying that my order has been delivered to harjit at 16:31. I don"t know where they have delivered the order. Need a response on the same asap. Please let me know what can be done and help me with the contact number for the blue dart service.

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Address: 620004

Way bill no : [protected]
I haven't received the bluedart courier yet and it shows the status as undelivered shipment held at location

local blue dart courier office contact many times but no response please take the action resolved immediately.

+2 photos

Dec 1, 2019

Complaint marked as Resolved

i have received the item directly going to courier office. no delivery person contact me

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Address: Ramamurthy nagar , Yerranapalya, Bangalore-16, 560016

My credit card was dispatched and was out for delivery. I didn't not get any message or call from blue dart's end and the courier was held at the center as the address is incomplete. I see that the address is correct. I tried to contact their customer support and it is not connecting although I have balance in my phone . I found some number on just dial and rang them. That person started asking me to Google pay him 3rs as the landmark was not updated and sent me a document where I had to mention my UPI pin.This is a horrible service I have ever experienced. It literally took hours from my day just to find a solution for this. I'm still unable to call the customer care. I don't understand why the call should be charged. Why can't it be toll free? And why is that nobody from blue dart even bothers enough to call the customer to check the address??

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Address: 560068

I have received a message from my bank saying that i courier has been dispatched for the shipment and the expected date was 26/nov/2019. I didn't receive any call or in person to the given address and now i am checking the status of my courier and its showing as c'nee shifted from the given address. Please assist and resend to the same/given address.

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Y

Yajvinder Singh

from Jammu, Jammu and Kashmir

Nov 26, 2019

I have received small piece, so I want’s to change it.

c'nee shifted from the given address and I have not received a courier - Comment #3593446 - Image #0

M

Manoj Kumar12341

from Kottayam, Kerala

Nov 27, 2019

Why my awb no [protected] returned without contacting me and when will I receive my product back

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Address: K.G.HALLI, 560045

It is really disgusting with the blue dart service. Status showing as delivered then as consignee not available at the address. Whereas the courier delivery person has never came to my given address nor he tried to contact me even once to figure out the location. They are also like india post government works.

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Address: Amreli, Gujarat, 365630

My courier not deliver in my recidental address i complain in customer service and thay behaviour very rude and linked courier service stop my courier say wrong information of my courier thay say its a 50 k. M. Out of delivery area bt its wrong only 15 k. M. My recidental area in courier service and also my courier is out of delivery date bt couldn’t deliver my courier

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Sayani Sanyal

from Kolkata, West Bengal

Nov 26, 2019

Delivery boy refuse to deliver but updated wrong that we refuse to take the delivery. Delivery boy attitude is really very bad and rude.

R

ramya pilli

from Delhi, Delhi

Nov 26, 2019

My order has no been delivered but i got a msg that it has been delivered

[protected]

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We were supposed to have a delivery by blue dart yesterday, 25th november and this was messaged to us. Our reference number is [protected].

We waited at home the whole time and did not receive any calls or communication with regards to our product. It has been wrongfully reported by the delivery person as ‘consignee unavailable’ despite us waiting for the delivery guy the whole time. I believe the delivery person did not even try to do the delivery and has wrongly updated the status to cover his own back.

Kindly take the necessary action and deliver my product as a matter o[censored]rgency.

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H

hirakdyuti barai

from Patna, Bihar

Nov 27, 2019

I was waiting for my shipment to be delivered as quick as possible but instead of delivering, they said, "c'nee shifted from the given address".. My waybill number is-[protected].. I want my shipment to be delivered as soon as possible to my registered address...

S

SK Faizan

from Mumbai, Maharashtra

Nov 27, 2019

Dera team,
Last two days I am booking courier but no one is coming for pickup and its urgent for delivery. I am unable to take permission for same things for several times. Request you to arrange pickup as soon as possible.

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Address: Rajkot, Gujarat, 360001

The service centre here does not pick up the phone. After continuous calls, they once picked up the phone. The representative was not aware that the shipment has alrdy arrived at the destination on sunday. I still haven't recieved the product by now.
The representative give false promises about the product getting delivered and then dont pick up phone

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Address: Plot No. 11 (Opposite of ITC Main Gate), Sector IIDC (IIE), SIDCUL, Haridwar, Uttarakhand 249403

Dear sir,

My ICICI Credit card shipment tracking no.
[protected] is return due to out of delivery area. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.

Rubico IT Pvt Ltd,
Plot No. 11 (Opposite of ITC Main Gate), Sector IIDC (IIE), SIDCUL, Haridwar, Uttarakhand 249403

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Address: Bangalore, Karnataka, 560103

My order was supposed to be delivered on 23 nov. Today i got a text saying it will be delivered today. As it is a bank document, my office address is the delivery address, and no signs of delivery yet.
Tried calling your customer care number ‭[protected]‬ but looks like it is not in use.
Called the bank and they said the delivery executive will call me. However, i cannot wait in office all day long.
Expected better service from blue dart. Hoping for a quick resolution.

+1 photos

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dipti kaushik

from Gurgaon, Haryana

Nov 26, 2019

Blue Dart AWB #[protected]

This is the message I received today. I do not know anyone by the name of Arvind. This has bank debit card. So it is a serious matter.

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Address: Bokaro, Jharkhand, 827004

Hi,
Waybill no: [protected]

I need the package delivered to myself at bokaro asap due to my travel plans but the package has been moving too slow since it is picked up. Can you pls help me get an estimate of its delivery date and also how we can expedite this delivery.
Date of pickup: nov 21, 2019
Location of pickup: kolkata
Destination: bokaro steel city
Expected delivery date: nov 21, 2019

Thanks
Anand

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Address: GBP CREST, Kharar, (House number 74) Kharar Ludhiana road NH -95 vill Bhago majra, Sahibzada Ajit Singh Nagar, Punjab, 140301

My way bill no [protected]
My number [protected]
My address is correct pin code is right
Then whys blue dart were send my courier back i don’t understand this issue
Please resolve this issue i meed urgently my parcel it has very expensive thing in it
So please resolve this matter as soon as possible
The service is very poor by blue dart
Thank you

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Address: PRAKASHNAGAR,, 560021

I got sms of receiving my consignment on 23rd nov 2019, i waited at home whole day expecting my shipment since it was an important.

Not received any update till night 10pm, hence i tried to track the delivery using awb number, there i found a shocking status "delivery cancelled due to unavailability of consignee"
Neither they called me on my contact number nor they reached my postal address...!!!

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Address: South Goa, Goa

Blue dart awb# [protected]
I had got message that i will get my courier on friday (22nd november) but still i did not get my courier on sunday (24th nov). That parcel was so important to me that i needed it to produce to my office on monday (25th nov).
When i tracked online, remark was: address is untraceable
I am using the same address since 28 yrs for receiving my certificates, appointment letter, pan card aadhar card etc... I am surprised by reading that remark in this technological era where google maps can help to find address. And in my address only if you type first word it shows the location. If bluedart cannot deliver then it should shut down it's courier services.
This is very serious matter.

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