Blue Dart Express Complaints & Reviews

Time slot has been asked by me with date. I mentioned from 12 to 3 on 14.03.20. However no communication has been received to me regarding my parcel. Further more, the delivery guy never calls before reaching to the mentioned address so that i will be there or i will arrange someone to deliver the parcel as i am in a job where mostly field work is there. Who is responsible for wasting my time of 3 hours.

The blue dart people haven't delivered me the courier nor call me ever. The status on their tracking site is as delivered (To some sanjit). I don't know any person with such name. They should have call me before handing over to unknown guy, the parcel is pure confidential.
The waybill no. Of the courier is [protected].

Please kindly take the necessary actions required.

Thanks & regards,
Shikhar.

The courier isn't delivered and the status of the track says "prohibited area-entry restricted for delivery". There is no sms alert or any intimation about this.

It is supposed to be delivered 12 march 2020.
Its been dispatched but not delivered and mentioned that its located in gbl-service center hyderabad.
Could please provide when could it possibly reach me.

It been around one week that they send me important documents on bluedart still i don't received anything,, they told me that i'll get within 3 days and i wait more than a week now, when i track it's showing they went to incorrect pincode..
What kind of service is this i never expected..
I thought that bluedart is fast that why they send me, otherwise they can send on speed post also..

Sir, around 10 back i received a call from bule dart office at narwal jammu and they informed me that my fast tag stickers which i purchased from icici website online is lying in blur dart office at narwal jammu and same could be delivered today (I. E. Day of call) but till date it is not delivered to me. I have called number of time at blue dart office at narwal, they only give me assurance that the same be delivered me veyr shortly.
Now i am forced to write this complained for such a poor service by your office in jammu.

It is requested to your goodself to kindly do the needful in the matter to avoid further inconvenience to the undersigned and further direct your company staff

Sincerely yours

Rahul mengi
H. No. 1762 f gandhi nagar extension
Jammu, j&k

I have received a mesage from blue dart that a parcel to me was undelivered to my address, because my address was unidentifiable. Then within 10 min i reached their ofce. The parcel was there. It was not even taken for delivery. They said their work was over load and they cant post 10 delivery boys to deliver all parcels upto date. At least they can mesage us the details.

We have booked one shipment for uk from chennai. Bluedart refused to book the same because cargo dept. Didn’t accept the shipment since the label contains hazards symbol even though the container are empty. Due to this we have collected back the shipment. Shipment details mentioned below:
Awb number and date of booking: [protected] / february 17, 2020.

We are waiting since february 26, 2020 for the refund, there is no response from bluedart - kumaran nagar branch, sholinganallur, chennai

Your office people in sulthan bathery wayanad always make us collect courier from their office. They ask us to wait for days if we want the delivery done. This problem keeps increasing every time. We need this helped.

I have call recording of the conversation i have had with the person at your office. Someone needs to contact me about this.

My parents are not well and they cannot travel up and down to collect the courier.

My way bill no is [protected]
I was in my society compound parking my car the blue dart delivery guy came at the reception of my building and without informing, calling or sending an sms returned and updated status as prohibited area-entry restricted for delivery.
This is highly unprofessional. It was an important document that was urgently needed. He did not even call me once. It's highly outrageous.

The customer care service seems to be unresponsive all the time. I'm not being able to get in touch with them. Bluedart, why do you even have customer care service. It's pointless. My order is already past the estimated date. I was given to understand by my friends that blue dart company has pathetic customer service. Blue dart, you have failed as a company.

Bluedart courier (Thirumalgiri branch) is to be sent a incoming courier to me. On arrival at my address, the delivery boy is supposed to meet me at my address and deliver the courier to me by taking a reciept signature from me.
But bluedart courier (Thirumalgiri branch), the delivery boy never visit the address and by evening they update the status of courier as "door locked" as it is a false excuse for them on online bluedart site.
Like doing this, they update my courier status for four days. I sent my colleague to bluedart courier office (Thirumalgiri branch) to enquire about the things. Where mr mohammad who is managing thiumalgiri branch, said we gave a phone call to the mobile number and he didn't answer, thats why we didn't deliver the courier and behaves very rudly manner.
As a customer i didn't expect that when a courier will come to me and to attend his call. When the delivery boy would visit my address. If i am busy at my work then how could i attend a call from unknown number.
If the delivery boy would visit my address, he make knock at my door or else he should have talk to my family or my servant, to know about my whereabouts.
Even i personally visit the courier branch to collect my very very important courier the bluedart agent mr mohammad behaves very rudly despite of being that i am a customer. He cannot handover the courier at his office, he sent to the address only.
I would bring to your notice that "bluedart courier (Thirumalgiri branch)" reviews on goggle is also very poor.
Please take action against bluedart courier (Thirumalgiri branch), as these agents are making funny with the customers.

With out attempting the delivery directly they updating status that not able find delivery address. Kindly find the attachment. Shipment was out for delivery by 16:48 pm and by 16:55 directly they have updated not able to find the address and they dint even try to call also, when i tried to call customer support they are folling the customers without proper information

Please ask your courier guy to call me, without that he is updating like need department number status. I didn't get my courier on my time, without calling me they directly changing the status. Worst service. Blue dart express – courier not received – need department name/extention number
The status of my courier ” says need department name/extention number”. It is very important document which has to be reached out to me on time. I have not received any call or message from blue dart for confirmation or whatever…

I tracked my product it is showing march 5th is expected date. But march 4th delivery person come office address at after 7 pm. We are already left from the office. Kindly reschedule delivery expected date is showing march 5th, so you can delivery same day (March 5th). Delivery person not intimating i checked my mobile also i am not received any call.in this time call me before delivery time. I tries customer care contact number as per message sent by blue dart but no response. I tried customer care at 9 am to 9 pm. Kindly reschedule delivery the same address at 9:30 am to 7:00 pm.

Hey,
I order previously and i had a couple of parcels delivered by you guys. Today i got a call from one of blue dart customer care number or so it said on truecaller[protected]. The guy asked me to check my whatsapp and he had sent me a porn clip. He says it's a clip o[censored]s. Obviously it isn't. He also mentioned that his name is rahul kumar and he lives in pune and he used to work for bluedart. I would really appreciate if you guys do something about this if you can because this is basically harrassment. I have the chats and voice recording of the conversation. So please do what u can

Field team not coordinate with customer yesterday was spoken to fe sachin he was committed today he will delivered with 10 to 12 am at morning but he is came after 1.30 pm. I am available till 12 am in morning so arrange fe visit in that time. Last 7 day i am waiting for my courier but stil it is not delivered. 3 time i was discuss with dombivali branch but they not convey massage to field team.

Services are not as per the commitment made. Blue dart team committed us to deliver the courier by 27th february. But the courier is in-transit even on 28th february and further blue dart team told that the courier will delivered on 2nd march. Delivery of shipment on 2nd march is of no use for us, which effected our work badly. Due to which we told the team to return the courier, which is still in-transit. Courier slip attached herewith for your reference. Kindly refund the money charged as courier services, which is not fulfilled.

I have an order sent by hdfc bank to my residential address. Today i got a message that your shipment is out for delivery but till evening i didn't got any calls from courier service and when i checked the status its says consignee address unlocatable/ landmark needed. There was no any calls from courier service to even ask me regarding my address.. Previously also courier service done the same thing and my order was returned to bank and have to again raised the request with bank to redispatch my order. I don't find any reason why my address is unlocatable. I get my others orders through different services at the same address. Atleast i should have got a call from delivery person. My waybill no is [protected]. I hope this problem get resolved asap.

Your Order# [protected] will be attempted in next 30mins.Amt payable Rs 2117 . Go Digital via Wallets, Cards, UPI, Netbanking-Shabarajith /N.A

Above given are my order details, person name roja have collected the extra cash and denaiing to return back the AMT, have paid through Google pay saying he didn't received the amt, so I paid through my friends Google pay account, but he is denying to return the AMT which got debited from my bank account

Hello my name is shruti talashilkar i placed an order from bozodeals.com for crossbody mobile iphone cover and i was delivered a cheap quality. It shows the product is delivered from delhi. As i am 9months pregnant and was in the hospital and the delivery guy arrived at my place i told him to keep the package in the opposite flat and collect 599/- from them. Later after sometime when i came home i discovered it was a wallet instead of cover. I contacted the delivery guy for almost 30-35times he always disconnected my call. This is his contact number-[protected]. As is learned from this case you guys have tie ups with fraud companies as well. If the necessary actions aren’t taken i will lodge a complaint in consumer court and police station against your company. I want my money back and the concerned guy could take the product back for returning.