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Blue Dart Express Complaints & Reviews

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Updated: Mar 17, 2026
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Blue Dart Express reviews & complaints page 148

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D
Dr. Alok Singh Chauhan
from Noida, Uttar Pradesh
Nov 5, 2019
Resolved
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The parcel (Waybill: [protected]) was supposed to delivered on 4 nov 2019. I have checked delivery status on 4 nov at 19:00 then it was showed that out for delivery but after only 8 min at 19:08 status changed as prohibited area - entry restricted for delivery. Only in 8 min status changed as well as i have not received any sms or call also till now.

Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

Not sure how it happened as i did not receive any call from the bluedart guys when they came to deliver nor any text.

Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive. I have complained thrice on blue dart customer care number also.

Please connect with me directly on my given contact number in parcel.
Nov 5, 2019
Complaint marked as Resolved 
Not Resolved till now.
Blue Dart Express customer support has been notified about the posted complaint.
Nov 05, 2019
Updated by Dr. Alok Singh Chauhan
I have not received any resolution from blue dart till now. How they can marked my complaint as Resolved.

My problem is not resolved till now.
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    T
    TrueSarcosm #sarcos
    from Mumbai, Maharashtra
    Nov 5, 2019
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    Hi
    My shipment with the away bill number [protected] says it's delivered and received by someone named soman das, this was never delivered to me neither has anyone from blue dart tried to contact me. This is a demand draft from citi bank of my salary. I have called the customer care a couple of time but there's been no proper response. Please rectify this at the earliest. I'll be forced to take drastic steps in this regard.
    Blue Dart Express customer support has been notified about the posted complaint.
    Nov 05, 2019
    Updated by TrueSarcosm #sarcos
    I was not contacted and neither was any text message sent about this and more over this is a sensitive item, a demand draft which is supposed to be delivered to the recipient after verification of the recipient I have not received a single call or text in this regard but it says delivered this is ridiculous and I will take legal action for all the trouble and trauma that I'm having to go through because of this as this is my salary that was being sent as a demand draft and due to this all my bills are on hold and I'm being harassed by the banks and other whom I need to pay I will take this up legally if not rectified at the earliest
    Nov 05, 2019
    Updated by TrueSarcosm #sarcos
    How can be it delivered to some unknown person called soman das without any sort of authentication or attempt at calling the receipt. This is absolutely ridiculous who is soman das there's none with such a name that exists at my address. This is not the first instance a couple of cheque books as well have not been delivered though they say delivered on the website I have been quiet about them but this one I cannot take such incompetence trust me if this is not rectified as the earliest there is going to be a lot of trouble and I will take this up putting everything aside and do whatever it takes to see that the right compensation is done.

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      H
      hachu
      from Mumbai, Maharashtra
      Nov 4, 2019
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      Address: 79, Mahalaksmi nagar kathirvedu puzhal, Chennai, Tamil Nadu, 600066

      Sir/madam still i didnt receive my courier frm kotak bank bt my mail showed that i was received and delivered by ur person and the tracking no is awb# [protected] its very important courier ur person is didnt wait for 1min to deliver the courier iam very disappointed abt ur company service and i called the person too he didnt respond me tis issue is happened before days also plz consider and slove it soon.
      Blue Dart Express customer support has been notified about the posted complaint.
      Item not delivered till date and not contact to me.When I track status shown unlocatable/ Land mark.
      How is possible ?
      Note Expected date of delivery is 26/10/19 but today is 02/11/2019
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        A
        Aritra063
        from Kolkata, West Bengal
        Nov 4, 2019
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        69518259226/shipment not yet delivered

        Address: Meena Vatika-3A, Dashdrone, New Town, Kolkata, West Bengal, North 24 Parganas, West Bengal, 700136

        Shipment has arrived at the nearest service centre on 1st November. Since then strange statuses are being displayed, 'customer requested future delivery hal', 'prohibited area entry restricted for delivery'. I haven't requested for any future delivery, also, entry is not prohibited in my appartment. It is strange to see this type of statuses from Blue Dart...
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        M
        mandeep manni
        from Samalkha, Haryana
        Nov 4, 2019
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        Address: V.P.O.- Geong Kaithal, 136027

        Dear sir,

        My hdfc bank credit card shipment tracking no. Awb#[protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
        Address:
        Bhupender singh & surjit sangroya (My brother)
        V. P. O.-geong kaithal 136027
        Contact:[protected]
        Or
        Mandeep singh
        The learners adda academy
        Sco-94 sector-17 kurukshetra
        Mob: [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
        I ordered gown and I got Sadi please return my money back
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          R
          Roonam Atiq
          from Delhi, Delhi
          Nov 4, 2019
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          Address: Vasant vihar, 110030

          I ordered sugar lipstick set of ₹799 cod they dispatch the same through blue dart but Not delivering product and updating fake comments on website customer care no never connect AWB number [protected]

          Status and Scans
          Location Details Date Time *
          Vasant Vihar Undelivered Shipment Held At Location 04 Nov 2019 15:20
          Vasant Vihar Undelivered Shipment Held At Location 02 Nov 2019 14:08
          Vasant Vihar Fake Booking/Fake Address 01 Nov 2019 20:26
          Vasant Vihar Shipment Out For Delivery,
          ...
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            aaliyakhan
            from Surat, Gujarat
            Nov 4, 2019
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            Address: Surat, Gujarat, 395007

            Waybill no: [[protected]] reference no:[su00088922]
            I am available in this address but they will update as no such consignee at the given address. They do not call me for guide the direction or what's another problem. And now it is showing new waybill no: [[protected]] reference no: [ 074 - [protected]] and they delivered my product at sakinaka. Where as i live in surat so my product supposed to be delivered here why they delivered at sakinaka with new waybill number. Worst service. Please forward this to bluedart courier service for doing some action. From so many courier services served me i saw first time this type of service worst service in my life.
            Blue Dart Express customer support has been notified about the posted complaint.
            Worst sevices by blue dart
            No swiping
            No Google pay
            No phone pe
            Delvery boy has denied to deliver my courier on my address and switched off his phone(+[protected]

            also put my number in black list so kindly take a approprite action against him and deliver it as soon as possible.
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              A
              A Esakki
              from Mumbai, Maharashtra
              Nov 4, 2019
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              Address: FB2, ARUL&CHOLA APARTMENT,GANGANAGAR, JAFFERKHANPET, Chennai, Tamil Nadu, 600083

              Dear sir,
              From sbi credit card they sent courier to me on 1st november, the actual delivery time is 2nd november but no one came to my home and i received message that door locked, but my brother available at my home from 9am to 8pm. Again they asked time slot i gave 10am to 1pm on 4th november. But still i didn't received my courier.
              From blue dart i received many couriers previously but i didn't receive any call from the courier company as well as the delivery person.

              Kindly find below the courier consignment number ev[protected]

              Today i was take permission in my office for received my courier till now i didn't received my office reveild today take leave so i loss one day salary today i never think like that kindly do needful
              Blue Dart Express customer support has been notified about the posted complaint.
              Worst sevices by blue dart
              No swiping
              No Google pay
              No phone pe
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                V
                veera437
                from Mandal, Gujarat
                Nov 4, 2019
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                Resolved

                haven't received consignment even though my waybill showing already delivered

                Address: Hyderabad, Telangana, 500090
                Website: www.bluedart.com

                I have requested new cheq book from citi bank. Citibank has raised consignment with bluedart for shipment of my new cheq book to my address.

                I have called bluedart customer care as well but of no use.

                Bluedart courier waybill number:[protected]

                Below was the summary of this way bill.

                Status and scans
                Location
                Details
                Date
                Time *
                Gbl service centrebr...
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                R
                rajneeshkumar
                from Delhi, Delhi
                Nov 3, 2019
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                Address: TOKAI RUBBER AUTO PARTS INDIA PVT LTD, Alwar, Rajasthan, 301019

                Dear team, Â
                Good eveningÂ
                I m waiting for my shipment. I didn't receive it yet as i already said that i am not available in office hours (8 am to 6 pm) at my shipment address so it is again requested to you please send my shipment before 8 am or after 18:00. So that i can collect it. if it is not possible then please deliver it to my office address. which is : - tokai rubber auto parts india pvt ltd sp2-61-64 majaraka japanese zone neemrana rajasthan pin codeÂ
                301019

                My awb-[protected]

                And also i didn't get my previous shipment which awb[protected]
                2 due to the same reason
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  Ajay.Mangal
                  from Noida, Uttar Pradesh
                  Nov 3, 2019
                  Resolved
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                  Resolved

                  Address: Flat H803, RG Residency, Sector 120, Gautam Buddh Nagar, Uttar Pradesh, 201301

                  Hi team,

                  My courier is not delivered to me and i have checked the status and it is "prohibited area-entry restricted for delivery".

                  I was not contacted via phone, email or by any medium. And the status is mentioned like it. This is not the honest and professional behavior.

                  Please check and do the needful on urgent basis.

                  Order no is [protected].

                  Thanks & regards,
                  Ajay mangal
                  [protected]
                  Nov 6, 2019
                  Complaint marked as Resolved 
                  There was no initiative taken by the company even after I have lodged the complaint in this form. I was trying to contact them but there customer care number was also chargeable 2 Rs per minute. it was totally useless to get the help from them. I had another courier scheduled from bluedart and by chance I asked that delivery boy regarding this hold courier and asked the solution. He gave his number and told me that he will check with his team and will share the information. then after regular followup with him, they finally delivered my packet after 3 days. I recommend never to use bluedart courier services. Very Very poor services by blue dart. Thanks, Ajay Mangal
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    G
                    Gunjan Vora
                    from Mumbai, Maharashtra
                    Nov 3, 2019
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                    Address: Nagpur, Maharashtra

                    I was going to receive parcel on 28th october but i didn't receive it because it says the address given is not sufficient. I always receive parcels from other companies properly without any issues. Only bad and corrupt blue dart is having problems. Resolve this asap.
                    They don't log the complaints also saying data is insufficient. Apart from waybill number what else is needed to track the package?
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      P
                      Paw111
                      from Kanpur, Uttar Pradesh
                      Nov 3, 2019
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                      Address: Delhi East, 110092

                      My awb number is ev[protected] and it was my sbi credit card and when it was out for delivery i was not on my address but when everything is mentioned on my docket including landmark delivery executive marked as incomplete address kindly tell me blue dart ceo or any concern person is this your services as your delivery executive don't manner that how he behave with customers i will lodged a complain in consumer forum against all of you guys disgusting services
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        Sagar Sarkar
                        from Kolkata, West Bengal
                        Nov 2, 2019
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                        Address: Priyo Prangon Apt.914 M.B Road.Phase 3,1st floor, Mahajati, Birati Lane Beside Medplus Medicine Shop, 700051

                        This is not my first experience with the blue dart and same issue. I have an important parcel and since 1 november everyday morning status was out for delivery and at evening status is consignee's address unlocatable/landmark. And except this courier others are easily delivered parcel more than 100 times. Only this courier have problem everytime to find anyones address. I can understand they even not tried, never called. And without contacting they are changing status. I am not the single person complaining for the first time. This is intentional and a serious harassment for customers. Why you guys harassing customers like this. Even your customer care number is always busy most of the time call disconnect.
                        My awb: [protected]
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Nov 02, 2019
                        Updated by Sagar Sarkar
                        This is not my first experience with the blue dart and same issue. I have an important parcel and since 1 november everyday morning status was out for delivery and at evening status is Consignee'S Address Unlocatable/Landmark. And except this courier others are easily delivered parcel more than 100 times. Only this courier have problem everytime to find anyones address. I can understand they even not tried, never called. And without contacting they are changing status. I am not the single person complaining for the first time. This is intentional and a serious harassment for customers. Why you guys harassing customers like this. Even your customer care number is always busy most of the time call disconnect.

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                          Gowtham R Reddy
                          from Bengaluru, Karnataka
                          Nov 2, 2019
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                          Address: #315, NEAR VENUGOPALASWAMY TEMPLE, 560103

                          Waybill no:[protected] reference no:[protected]
                          I am available in this address but they will update as no such consignee at the given address. They do not call me for guide the direction or what's another problem. Worst service. Please forward this to bluedart courier service for doing some action. Please i forward it the blue dart.
                          It's highly important

                          Thank you
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            D
                            Dipshee Dutta
                            from Mumbai, Maharashtra
                            Nov 2, 2019
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                            Address: Old Madiwala,1st cross chasher layout, Maruti nagar,BTM 1st stage, 560029

                            Dear sir/madam,

                            I chosed blue dart services to transfer my luggages from kolkata to bangalore on 22/10/19 which reached bangalore on 29/10/19 in a pathetic condition where handles of 2 bags were broken along with that the whole wheel section of the trolley was broken. I'm very disappointed as i knew it's one of the best moreover i had insurance on this. So kindly refund the money for the damage section of my luggages. Take an action asap.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              H
                              Hjcjaj
                              Nov 1, 2019
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                              Address: 111 Somani Nagar, Indore, Madhya Pradesh, 452005

                              This is in respect to an order placed by me on 25th october from watches24.in which was cash on delivery.
                              The order was delivered to me on november 1st 2019. When i checked the order, it was not as per the description mentioned on the package delivered.
                              I request you to hold the payment to be remitted to the person who delivered the package as this is a fraud company where the return policy exists but the contact number provided is not valid.
                              I request you humbly, to support this and stand tall against the same to fight against this type of fraud.
                              Kindly revert back quickly so that i can request the local office for the same and proceed further.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                VictorHawk
                                from Pune, Maharashtra
                                Nov 1, 2019
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                                Address: Shree Siddhivinayak Society, Wadachi Wadi Road, Pune, Maharashtra, 411060

                                Waybill no. [protected]
                                The shipment should have delivered by october 29, 2019, the package was with delivery agent for 2 days on october 31st, 2019 he claims he tried to deliver and couldn't find the address as per the tracking, the delivery agent didn't even tried to call to locate the address, the address is totally correct as confirmed on call with the customer service of bluedart, still the package is not delivered today is november 1st, 2019, on the same address the previous shipment waybill no. [protected] was delivered but again delayed delivery but no such issue was faced of address location. Pathetic service, needs to take some serious action against this.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  M
                                  Mufti Sayed
                                  from Mumbai, Maharashtra
                                  Nov 1, 2019
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                                  Address: Vill hetompara posts karai ps Banshihari Dist Dakshin Dinajpur, Dakshin Dinajpur, West Bengal, 733121

                                  To
                                  The sir /madam
                                  Please update my perssl gangarampur carriers services not contact my mobile valo number
                                  Please update me waybill no [protected]
                                  Pickup date 19 oct 2019
                                  From gurgaon
                                  To gangarampur
                                  Status returned to origin at shipper's request
                                  New waybill no [protected]
                                  Reference no wel[protected]
                                  Regards
                                  Mufti sayed
                                  Yes bank
                                  Siliguri branch
                                  Mob [protected]
                                  [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Santosh KumarbR
                                    from Teni, Tamil Nadu
                                    Nov 1, 2019
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                                    Address: Coimbatore, 641669

                                    I have ordered a mobile through amazon and the product is shipped through bluedart courier. The product is received by bluedart courier palladam two days back, without delivering the product they just updated like attempted. I'm waiting for this product for last 3 days. Worst service ever i faced. If you able to service then why are giving courier service.
                                    I need resolution for my query.
                                    Please resolve asap.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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