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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 148

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P
Pravin395023
from Surat, Gujarat
Oct 28, 2019
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Address: Station Rd, Japan Market, Begampura, Surat, Gujarat 395003, Surat, Gujarat

I didn't get my package delivered. My reference no is SU00088364.The courier service has never contacted me for delivery. Instead, the shipment has been returned to origin at shipper's request.how can i get my shipment delivered it contains my brts bus pass. They don't even pick up the phone
+1 photos
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    A
    AruShwe
    from Bengaluru, Karnataka
    Oct 28, 2019
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    Address: 560086

    I was at home at 26/10/2019 but status is mentioned as consignee not available, so can you please support for shippment. While tracking its showing baseveshwaranagar but my address is jc nagar kurubrahalli.
    Order number: [protected]
    Item number: 002000
    Shipped on: 25/10/2019
    Tracking number: [protected]
    Track item: blue dart

    My delivery address is: 95/1 5th main 5th cross jc nagar kurubrahalli bangalore-560086
    +1 photos
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      D
      Deepa.shop08
      from Salem, Tamil Nadu
      Oct 28, 2019
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      Address: Salem, Tamil Nadu, 636007

      I had booked a diwali purchase from little muffet which uses this worst courier company for service. Little muffet is a good company but this courier company is one of the worst i have seen. My shipment which is supposed to reach me on 23rd october or at the latest by 24th october has not yet reached me. The best part is i’m seeing that it’s reached my hometown salem tamilnadu from the 23rd september and the lazy buffoons haven’t delivered yet and i’m seeing unreasonable excuses in the track page. Is it a joke running the company. Hire active people instead lazy people and liars. Totally pissed off with ur deliveries... Never will i go in search o[censored]r courier and send my parcels anytime in future n will definitely not recommend ur ll to any friends... Worst service possible. Atleast i[censored]r staffs lie pl don’t give lame excuses on ur track page we are not fools
      Angry customer of blue dart express
      Horrible horrible service...😡😡🤯
      Salem
      Tamilnadu
      Blue Dart Express customer support has been notified about the posted complaint.
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        N
        Nabai
        from Delhi, Delhi
        Oct 27, 2019
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        Address: Kolkata, West Bengal

        I'm very much disappointed with bluedart delivery service. My waybil no is [protected]. From 23.10.19 to till 26.10.19 i have received few sms that "out for delivery" but i didn't received yet.
        When i track my article showing me it was on bhawanipore kolkata.
        My question is that how many days it will take to delivered me when the distence is just few k. M?

        Lastly i was called them on 26.10.19 3 times they excuse me due to heavy rain they could not deliver (It was not happened exactly) and they promised me to delivere on 26.10.19 by 6 pm. But it was also fake commitments.
        I attached some sms given bellow:
        Shipment from hsbc was sent on[protected] vide blue dart awb#[protected]. You can track the same on www.bluedart.com

        Delivery of your hsbc dispatch shipment will be attempted by blue dart today. Track on http://bluedart.in/?[protected]
        +2 photos
        Blue Dart Express customer support has been notified about the posted complaint.
        Oct 28, 2019
        Updated by Nabai
        Another lying story bluedart wrote in their website that, consignee not available.
        That was also a fake story.
        Pleas tack a necessary action against bluedart.
        Thank you
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          S
          Shahper Ahmad Khan
          from Mumbai, Maharashtra
          Oct 26, 2019
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          My flipkart order was to be delivered to me through bluedart courier service having awb no [protected] which was expected on 26.10.2019 but i got a message on my number that the order was cancelled by me but i didn't cancelled my order. Also on the bluedart website it is showing wrong status of fake address but the address is surely correct to the full of my knowledge. So please look into this matter as soon as possible as this type of irresponsible behavior is just not acceptable. I didn't got my parcel and on the other hand now it is showing that you have cancelled it. What rubbish is all this.
          +2 photos
          Blue Dart Express customer support has been notified about the posted complaint.
          I ordered redmi note 8 pro aub #[protected]
          No body came for dilevery and it shows consignee out of station not satisfied with the courier service

          fake update - Comment #3571929 - Image #0
          I orderd a prodct through mi store while checking for the status for the product it is showing intransit with the network and so please take actions to get my package within tomorrow or i need to change my address of the product to be deliverd

          fake update - Comment #3572439 - Image #0
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            A
            aminq
            from Kolkata, West Bengal
            Oct 26, 2019
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            Address: INFINITY BENCHMARK,1ST FLOOR,SALT LAKE, Kolkata, West Bengal, 700091

            Dear sir,

            My awb no is [protected] and my name is sk amin quader.
            As blue dart sent message on 19th october 2019 to deliver my shipment as per bank given address. But from 19th to 26th october they are just trying to deliver, in between the time i called them everyday to know about the delivery status because its so long time i had wait.
            As i get to know the department name/extension no is missing so i told them the same every time to i called.

            Now blue dart is not responding me any more and my card is on their hand. If it happens likely should i have to file a fir against blue dart why they are not delivering my shipment as my address is valid and also verified by bank.
            Blue dart is just harassing me.
            Guide me asap.
            Blue Dart Express customer support has been notified about the posted complaint.
            The consignment has not been delivered even after 7 days. Tracking site says "address unlocated". This is absolutely wrong as consignments have been delivered earlier.
            No attempt to contact has been made.
            Very unprofessional and poor service.

            harassing people - Comment #3571834 - Image #0
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              R
              Rifak ahmad
              from Mumbai, Maharashtra
              Oct 26, 2019
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              Address: 209111

              Today i got a call from bluecard agent. He told me receive your courier otherwise i will returned it. But i request him that i am out of city and will received it after 2 days. After some time i checked the status it shows "customer deny to accepting the package and returned scheduled. What the ### is this.. .
              +1 photos
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                A
                Akash Gangoly
                from Delhi, Delhi
                Oct 26, 2019
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                Address: house no. 149/1, A Street no 9 Sukhbir Nagar karala Delhi-110018, 110081

                Dear blue dart team,

                I am akashdeep, i am waiting for my shipment from last 3 days. And you given the time to me 26/10/2019. But my shipment not delivered today. And second thing your delivery boy updated wrong status online as per your tracking status your delivery boy has not try to deliver my shipment but i am at home. This is fully wrong yesterday i was full day at home. What is this. It's effect your company goodwill. You are india's no one courier delivery company. But you are not i thing. Please give me resolution of this.

                Thank you
                Akashdeep
                [protected]
                +1 photos
                Blue Dart Express customer support has been notified about the posted complaint.
                Oct 26, 2019
                Updated by Akash Gangoly
                and second thing you don't take any action i will file the RTI against your company and use social media
                Oct 26, 2019
                Updated by Akash Gangoly
                i need my shipment today this is very urgent for me
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                  V
                  Veera Lakshmi176
                  from Ongole, Andhra Pradesh
                  Oct 26, 2019
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                  Address: Hyderabad, Telangana, 500081

                  I need to receive a courier ([protected]) blue dart yesterday. I got a call from one of your agents (Mobile number: [protected]) today and spoke to me very rude. He was arrogant and refused to give me the information about next delivery attempt. He hung up the call twice and this kind of behaviour is not at all acceptable.

                  I appreciate your prompt action in this regard.

                  Thank you,
                  Veera lakshmi k
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    E
                    eshwarrao1246
                    from Mumbai, Maharashtra
                    Oct 25, 2019
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                    Address: Hyderabad, Telangana, 500004

                    Good evening sir/madam
                    This is k. Eshwar rao from hyderabad city. My two blue dart couriers was supposed to delivery one week before. But still i did not received my delivery and surprising issue is there is no customer care number for this company. My amb numbers are following below and there is no proper response from the blue dart express company. Courier is related to my education issue. There is lot of pressure from my university.
                    [protected] and
                    [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Sir your customer care exucative take imformation of my debit card & trasit money whose mob no-[protected] I call you for take information about my debit card. Please take necessary action & revert my trasit money.

                    Regards,
                    Sanjeev
                    Mob-[protected]

                    late delivery courier - Comment #3571923 - Image #0
                    [email protected]'s reply, Oct 25, 2019
                    Your exucative trasit money mob 8250330547 I call him for tracking my debit card but take some information of my card & trandit money from my ac. Please take action & revert my money.

                    Regards,
                    Sanjeev
                    Mob 9891813474
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                      G
                      GopalBG
                      Oct 25, 2019
                      Resolved
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                      Resolved

                      Address: 411045

                      Hello team,
                      Actually axis bank was sended credit card by bluedart courier but your delivery boy without try to calling me he was returned. It is not correct way to treat customer. Yesterday i was informed to your customercare person and he told they will call you back but still i didn't received any call from you
                      Let me know what problem do u have and how many times you tried to calling me
                      +1 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Hi, we are here to help! Please share with us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                        N
                        nandini venkatesh
                        from Bengaluru, Karnataka
                        Oct 25, 2019
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                        I ordered few products online and still i didn't receive courier from bluedart. I received call only once and i was unable to answer. Later i didn't receive any call from courier office. When we visited bluedart office directly they told they will be delivering but still i didn't receive any call regarding delivery. I want this issue to be taken care and deliver the courier asap. This is really a worst service.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        After writing a mail also I didn't receive any courier and this is really a hopeless service I have ever seen
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                          S
                          Sreeharish
                          from Hyderabad, Telangana
                          Oct 25, 2019
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                          Address: Coimbatore, Tamil Nadu, 641014

                          My traking id [protected]
                          The shipment is being redirected without even contacting me. No contact attempt has been made from their side. Previous order was also wanted delayed by the pelamedu office coimbatore. Waiting for an important shipment, please take action against this peelamedu office in coimbatore tamil nadu.
                          My phone number [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            M
                            Muneer Uddin Khan
                            from Delhi, Delhi
                            Oct 25, 2019
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                            Address: 11-2-555/1/B New Aghapura Nampally opp Aghapura function corner, Hyderabad, Andhra Pradesh, 500001

                            Sir the courier boy not deleverd the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me.sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me.
                            +1 photos
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Oct 25, 2019
                            Updated by Muneer Uddin Khan
                            sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me.

                            Oct 25, 2019
                            Updated by Muneer Uddin Khan
                            I didn't get my paytm Debit card
                            sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed.kindly request you to resend my doc.if any problem call me.
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                              D
                              Divyashree L
                              from Noida, Uttar Pradesh
                              Oct 24, 2019
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                              Address: Electronic city phase 1, Shikaripalya main road, 560100

                              I need my credit card within 2 days eventhough i have provided my alternative number agents are not even contacting me, [protected] this is my way bill number.. Your agents are not responsible enough to handle this responsibility.. If my credit card will go back i'll go to consumer court.. I have all the enough proof to prove your agents mistake.. One of your agent was too rude as well and he was ordering me for your reference i can provide his contact number as well [protected], this is his number kindly train him to handle customers nicely we are not his slaves.. I need resolution
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                D
                                Divyashree L
                                from Noida, Uttar Pradesh
                                Oct 24, 2019
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                                Address: "Usharagini Shikaripalya main road, maragondanahalli, 560100

                                My credit card from kotak bank was sent to this quorier office, from this office 3 agents called me for delivery, frst day I was asked to send the delivery boy to my home address but they arrived at my office address and then they told that they will visit my home address by next day, they called only once at evening but I was unable to attend the call after few minutes I called the same number but they didn't respond, again today also the same case happend, now they have put status as no consignee in the address.. Very worst experience on bluedart..
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  L
                                  Logesh Govindaraju
                                  Oct 24, 2019
                                  Resolved
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                                  Resolved

                                  Address: 131/2a,4th floor,Moti towers,Rajiv Gandhi Salai(omr),Perungudi post,Chennai,Kanchipuram,Tamil Nadu,India, Chennai, Tamil Nadu, 600096

                                  Team,

                                  I am totally fed up with this service. I have paid Rs 36, 000 and I have not received the ordered product I have the proofs for package opening and the time of receiving I have asked the delivery person to check before paying the money. But he was strictly notified that after the payment only the product will be able to open.

                                  This happened today 10/24/2019 around 3 p.m.
                                  client number - [protected]
                                  Need refund

                                  Kindly take this as a priority and do the needful.

                                  If possible please hold the money.

                                  Regards,
                                  Fayaz A
                                  [protected]
                                  [protected]@gmail.com
                                  +2 videos
                                  Nov 13, 2019
                                  Complaint marked as Resolved 
                                  Hello Team, (Awb - 59661883632) This is Fayaz here and I was struggled from last 3 weeks because of received fake product from sender delivered by blue dart but on the same day I have raised a complaint in blue dart stating that I was cornered by a sender from Mumbai, I spoke with Ms Kumari she was phenomenon and did her level best. She helped a lot, regular follow- up on this complaint even she replied to me very genuinely and finally she resolved my issue and from sender (Bigfoot) finally I have received the refund amount Rs.36.000/- only, so much happy for your valuable service and support and it's been delayed to appreciate you guys if I left anyone to mention their names who supported me I apologize. Note : Hereafter I will be more conscious and I request you, people, to ignore this kind on cheating senders please don't allow them in future check and sort it out because am a tech guy so I found on spot itself I have received a fake product initiated a complaint & I got my amount back but other customers will definitely affect. Your support is more important for unknown million customers, am so proud (BLUEDART). Thanks and Regards, Fayaz A +918754917613
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Oct 25, 2019
                                  Updated by Logesh Govindaraju
                                  Anu update on this.
                                  Oct 25, 2019
                                  Updated by Logesh Govindaraju
                                  If you don't mine.When I will be getting an update on this?
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                                    B
                                    B hemanth
                                    from Noida, Uttar Pradesh
                                    Oct 24, 2019
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                                    Address: 11-55/65-B narsamper, 506132

                                    Sir/madam
                                    Please cancel my order
                                    waybill number "[protected] " or reference number " 1BK431812 ",
                                    because my friend already had it. If I need I will purchase in future please cancel or reject my order. I THINK u will cancel my order as soon as possible. My order is in shipping process so please cancel it
                                    +2 photos
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                                      A
                                      anky10
                                      from Noida, Uttar Pradesh
                                      Oct 24, 2019
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                                      Address: https://www.bluedart.com, Mumbai City, Maharashtra

                                      Hi,

                                      I have ordered on 22nd of october from there people, and order had to get deliver on 24th, which is today. They are linked with Blue Dart.

                                      I am trying Blue Dart CUSTOMER CARE since morning, nobody is responding. They mentioned that my HDFC office is not traceable, ###, i have mentioned my addres, my landline number, my mobile number, and nobody called me from blue Dart side.

                                      Order id : 3882336
                                      Blue Dart Consignment Id: [protected]

                                      I called [protected], and they said that they don;t have the number of Blue Dart. ###, how can you deal with Blue Dart without knowing their address and contact number.

                                      I want my courier by 25th October.

                                      Ankit (commodity department)
                                      [protected]
                                      [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Oct 25, 2019
                                      Updated by anky10
                                      You ### making me fool since morning along with FlowerAura. You ###, lying me that you did not have complete address and phone number. You wait how i make complaint to DCP of andheri East
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                                        A
                                        Afnas M Saifuddin
                                        from Delhi, Delhi
                                        Oct 24, 2019
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                                        Address: Aesir Ventures Pvt.ltd, 682025

                                        Dear sir/Madam,
                                        I am Afnas with awd number:[protected] writing this email with reference to delayed courier i am waiting for 2 days but your courier service executive is not willing to deliver my courier and he is showing very arrogant attitude today he called me and said he is near my location and second time when I called him back he is not willing to deliver this is my company debit card and I was waiting for 2 days my office timing is till 5:00 pm and your executive number is ‪+[protected]‬ this type of behavior will affect your goodwill kindly look into it and do the needful as early as possible
                                        Blue Dart Express customer support has been notified about the posted complaint.
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