Blue Dart Express Complaints & Reviews

Courier person name ramesh is very rude to me. Actually i received a call from ramesh who is courier person to delivery my axis debit card.
I informed him clearly i changed my location from one street to other street which is 5min walkable distance. I requested him to wait near the location address as mentioned on the courier but he didn't waited and he was very rude to me while taking and he disconnected the call.

Awb # [protected] blue dart courier

I tried to call him again but he didn't answered me.

So seriously this is not the way to behave with customers.

Even though address is not correct but still courier person need to be polite in explaining the details.

I booked a package from mumbai to bangalore (With airway bill: [protected]) that i needed very gently and i paid for one-day delivery. However, your bluedart employees entered the wrong pincode for the address and the delivery was delayed by 2 days. Due to your delay i missed my deadlines and was unable to finish my urgent work for which the package was needed. When i spoke to your customer care executive, she rudely insisted that i myself had given the wrong pincode. Despite the fact that i repeatedly told her that i have a copy of the waybill and it very clearly shows the correct pincode so it could not have been my fault. Thereafter, i even emailed bluedart regarding this and i was told that they have taken corrective measures and that my package has been delivered. This is the worst experience i have ever had where you try to blame the customer for your mistake. When a package is delayed due to your mistake, the least you can do is be sympathetic to the issue being faced by your customer and not be rude and unhelpful. Further, i had requested for a refund of the one-day delivery fee because clearly no one-day delivery was attempted for me and to this, i have been told that i am not eligible for a refund because my package has been delivered. This goes to show how much faith one should place over the the delivery time committed by your company. I would advise everyone who requires urgent delivery of their packages to avoid your services in the future.

Today i received a parcel from blue-dart courier service. Bluedart awb no: *[protected]*. The delivery person tried to deliver the same yesterday, but at that time i was in a meeting and couldn't receive the call. I must say that i am a govt. Servant and i can not receive call in the middle of a meeting. Later i called that person ([protected]) and requested him to deliver the same today. Today the same person and the driver who was driving the blue-dart courier vehicle came to deliver the ame at mnit and while i was receiving the same they shouted at me. Both of them misbehaved with me and rudely talked with me. Their behaviour toward me was extremely rude. Those peoples were telling me like as soon as they call me i must be available at the location. It is not their duty to provide the courier to me rather it is my duty to track them and receive the same. When i opposed their rude behaviour, they also have used bad words against me which deeply hurt my feelings.
Kindly do the needful so that people like me will not suffer again.in the same time those type of delivery persons are downgrading your service.
Regards,
Jyotirmaya

Bluedart,
I am living in us and i ordered 6 items for my parents who is living in india through flipkart. 4 items are delivered to my parents through flipkart directly.2 items (Bluedart tracking number-[protected]and [protected]) are sent through bluedart by flipkart. Both the items are not delivered yet. One item ([protected]) is returned by bluedart without contacting my father. I came to know this after i got a cancellation email from flipkart. For the next item ([protected]) my father didnt get a call from bluedart still now. The product already arrived to thuckalay on 8th august. When i try to contact bluedart courier thuckalay i saw the same issue is reported by many people. I am really frustrated by your service.

https://www.google.com/maps/place/Blue+Dart/@8.241652, 77.3264632, 15z/data=! 4m5! 3m4! 1s0x0:0x50c2c55df14e7283! 8m2! 3d8.241652! 4d77.3264632

Please help to deliver the two items to reach my parents. Please send me the status to my email id: [protected]@gmail.com.

I'm also considering to take this issue to flipkart as well to not deliver through bluedart.

Thank you

Date - 12aug
Ref no - [protected]
Waybill no - [protected]

Still i have not received my courier from bluedart, but in bluedart tracking it as showing that your delivery has bean delivered, but still i have not received courier yet and i have not got any call from the courier boy, make sure that i receive my courier today, its an emergency
Date - 12aug

I havnt got any call from blue dart. My awb is [protected]. Its been 5 days . I havnt got any update. When i call customer care . They are telling everyday that my courier will be delieverd tomorrow. Every day they are saying the same. Its been a hectic. . While i track for my courier. It shows "Consignee'S Address Unlocatable/Landmark Needed". Blue dart is not a customer centric .

I ordered a product on tatacliq.com, seller shipped it with bluedart.
I ordered product on 3 august 2019. Till 11 august 2019, am waiting for delivery. Reason given was i was not available at my address. But reality, neither anyone contacted me nor came to my address to check my presence.

Secondly bluedart dont provide any mean to communicate with delivery persons which makes you to remain at home for whole day waiting for delivery. If consignee can contact delivery person, they both can mutually confirm availability.

Finally i just want to say that in the era of one day delivery, bluedart services are prehistoric, at least for me...

The courier was supposed to be delivered yesterday. Today evening i got a call from a person telling that they are near my house. I gave him clear directions & he disconnected the call. After waiting for 10 mins, i called that person back. He said he is near 6th cross, i asked him to come to 7th cross. He told me that he is inside 7th cross, but he was not there. Main road is clearly visible from my house. Then he was shouting at me saying that my address is incorrect. He said he cannot deliver the item and disconnected the call. I tried calling him so many times, but call wasn't answered. I was ordering the same item for the 3rd time & it was delivered to the same address. After 1 hour i got a call from another number saying that they will deliver my product tomorrow. He said he was waiting in 7th cross for 30 minutes. When i told him that i can see the main road from my house, he told me that he doesn't know the area well & he took a wrong road. He then asked me if he can deliver the item after 6. I have not received anything till now & now i got a msg saying i was unavailable. I asked that person's name, he didn't provide any details about him. He was behaving unprofessionally. I tried calling their customer service & the call was not attended by them, i simply lost my money there.

Shipment no. [protected] undelivered, indian post & other courier can deliverer on same address but bluedart unable
This happened many time,
1. My axis bank passbook delivered on same address by bluedart
2. My axis bank credit card also delivered but after rising complaint
3. Now my axis bank debit card returned undelivered if have same address

We had ordered fashionable simple wear tailored fit solid casual 3 shirts for men.. On 1st august. But i want to return it.. The number given in the return address is busy always. They are not receiving our call. Awb no -[protected]
Ordered from phone no -[protected]
Please help me to return the order and in refunding
Invoice[protected]
Address - banharpali
Qtr no - e-76
Ib thermal power station, banharpali, jharsuguda
Pin -768234
Name - arakhita sahu
Please accept the return request as soon as possible and start the refunding procedure.
The material is very cheap... Not worth for 999 rupees... It's totally a fraud

My parcel is not yet received so please verify it .because am try to call the blue dart office no one is giving proper response and one thing they are not receiving the calls also and they have not call me for my parcel it is coming from mumbai to aurangabad my parcel no is [protected]

The person name is mr. Pavan, from mahadevapura branch, bangalore, he don't have proper communication to talk to customer. He is not even understand what customer is saying, i have the phone recording also. He is challenging to go and complient on him. He don't know how to talk and what to talk. U gays should talk action against him if not i will go for media with the phone recordings.

I am available in this address but they will update as no such consignee at the given address. They do not call me for guide the direction or what's another problem. Worst service. Please forward this to bluedart courier service for doing some action. I saw first time this type of service worst service in my life.

Sir my order no is [protected] i am check my order location your site to asking the courier is back address is not verify
Sir i humble requested my address is parmod kumar sanu/o rampal r/o village and post office khatauli tehsil barwala district panchkula pin code 134118
My order is given this address i am very thankful to you

Parmod kumar

Hi,
I received this message from blue dart -'your baggit india order with blue dart awb# [protected] was delivered at 2144 on 09-aug-19 to shabana' but the parcel is not delivered to me.
Please check to whom blue dart have delivered and they have pathetic service as they don't even take signatures of the person.

I want my baggit parcel from blue dart courier.

I am not available in that address due to some health issues my credit card not delivered and returned why executive not intimated that to mine, executive don't call before return my courier what can i do now i want that card immediately, my already returned by your team, but i want that card i want to my delivery date in your app your app shows every time something went wrong something went wrong very worst service i'm having

Worst service i have got my credit card to nizamabad blue dart office zip 503001 due to my work i have went to other city simply they were telling that you have not staying at given adress hell who they were decide that.
I sent my brother with my original ids to office simply they were rejected that to harsh way.
Kindly do the need full[protected]

My icici bank credit card shipment tracking no. Awb [protected] is return due i am not mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
Address:
Sakthi av tronics
Old no 12, new no 23, kuppuswamy nagar 2nd street
Ayanavaram,
Chennai -600023
Mob: [protected]

Hi, i am ajith. I ordered mi phone and mi booked bluedart as courier service. I am tracking each and every status of your shipment through online. Today morning i received message that my mobile reached panagudi, tamilnadu... I saw the update that mobile out for delivery at around 10.30am but i am waiting for call from your side but no calls received.. Evening i saw ur tracking online and i shocked in that return 'consignee not in address'
From that i understood your team not even tried through mobile to contact me and updating false statement... It is same on your company... It says your lag of inefficient service to us.
This is tracking number [protected]
Do the needful
We are in the same mentioned address.
Feeling bad on your service...

1. On 7th August, you informed by SMS that my package would be delivered by Vinesh Kumar ([protected]). From the time of SMS, I contacted him more than 30 times - always his phone was busy. Finally he didn't come and delivered.
2. Today once again I received SMS that .my package would be delivered by Kotaiah ([protected]). At the time of SMS, I contacted him and responded me that he would come around 4 pm. Till time he didn't come and deliver. His mobile is now switched off.
Kindly do the needful.
Elangomani,
Hyderabad.