Blue Dart Express Complaints & Reviews

My package was shipped on 26 june but still they haven't delivered that to me, , and they didn't even thought to contact me once. Please see if i can get any help. Its already 13 days and I am waiting for it. Today i tracked my package and found that, they have just kept it with them only since 28 june, quoting wrong address. This is my tracking id. [protected].
I have also attached the screenshot shot.

Dear Bluedart,

[protected] This Parcel not received my office But Showing your Online, this is very big Issue you ends. kindly do the needful and revert asap.

Your Customer care not provide proper Information.

Your Attached PO Stamp is wrong.

With Regards
Sandeep k Maurya
Admin
[protected]

They did not deliver my card and keeps updating fake details on their site & on 08/07/2019 they said that i was not available to pick the card, actually they did not call or never visited at my address & on telling the matter to their customer support they just says today card will be deliver before 06:30 pm but it never happen. My card is out for delivery since 05/07/2019, i am taking update daily today also i called them but they just said to wait & wait.

There is shipment from dubai to india, which is really urgent.
Since 2 weeks am trying to get information from website still i am not able to get it.

So reached to my cargo company he gave me below detail.
But when try to reach the person there in blue drat office
I got the detail but delivery suppose to deliver on 04/07/19 but unfortunately
Blue dart agent is not ready to deliver on time.

Called him more 50 times but he is not peaking my phone.
Initially he said delivery will done after 10 days.
So i just keep trying to get information for delivery he never revived my call.
His name - praveen
His mobile n0.0091-[protected]

Therefor i would like to complain about praveen
He doesn't know how to deal with customer.
He is having very bad behavior irresponsible.

I will never suggests to my friends or family to deal with this company ever.

However, i need correct information about my delivery package
Not fake promise or words.

I need my stuff to be reach perfectly
Or have to complain to police department about this bad service & bad behavior.

Waybill no : [protected]
Pickup date 27 june 2019
From navimumbai
To nawada remote
Status in transit
Await delivery information
Expected date of delivery 04 july 2019

Status and scans
Location details date time *
Waybill no : [protected]
Kona warehouse shipment further connected 01-jul-2019 18:08
Kona warehouse shipment arrived 01-jul-2019 06:51
Kona warehouse paper work inscan 01-jul-2019 05:50
Panvel hub shipment further connected 28-jun-2019 12:42
Panvel hub shipment arrived 28-jun-2019 01:13
Panvel hub paper work inscan 27-jun-2019 23:19
Panvel wareouse shipment further connected 27-jun-2019 23:02
Panvel wareouse shipment arrived 27-jun-2019 22:32
* - 24 hr format

I was supposed to receive a courier from hdfc bank tracking number awb#[protected] dispatched on 03/07/2019.
But not received till date, when i checked on bluedart website it is showing out for delivery but not delivered since 2 days.
My contact number is [protected].
Address is: plot no. 67/176, meenatai thakre nagar, satara parisar, aurangabad, maharashtra-431001.

The courier service has never contacted me for delivery. Instead, the shipment has been returned to origin at shipper's request. How do i get this re-delivered?

The shipment contains my credit card. If it is normal one, i can atleast ignore. But i was charged 1699 before even getting the card at my hand. I found this transaction really suspicious. That makes it very important that this be delivered to me.

My waybill no is [protected].

Tracking details are in the attachment.

My reference number of the courier is n1470875 (Waybill no [protected]). It is stuck in sakinaka and showing status as 'prohibited area-entry restricted for delivery' for last three days. Please help and deliver it as soon as possible. I am helpless and need it very urgently as i will be out of the station by tomorrow.

I am extremely dissatisfied with the customer care service. Yesterday from morning to afternoon l called customer care number many times, wrote emails due to urgency, each of them told me item will be delivered by yesterday. But nothing worked out. From bombay to bombay in one hour distance already 4 days passed. No update in status no out of delivery messages, worst help after so many calls.

I request you please to take action and arrange delivery of my courier by today itself.

Waybill: [protected]

I have ordered some clothing items and haven’t received them from blue dart as expected.

My shipment was supposed to arrive on 8th july, but the status for tracking now says ‘prohibited area — entry restricted for delivery’.

I wasn’t contacted or notified via phone or sms and cannot find a way to contact blue dart about this.

Hi, my shipment [protected] was suppose to be delivered today by [protected] - vikaschaurasiya. This guy was so irresponsible that he did not even call and as he might be feeling lazy to deliver the product he mentioned wrong address as in his feedback.
Despite of him not calling i made him several call but the guyz was still irresponsible to even answer it. Plz take action against such guys.
I really needed that product today and this is how you manage customer relations.
Please deliver the product asap as it is needed.
Pfa the call logs i made to this guy.

मैंने 01/07/2019 को mi store delhi से एक product ऑनलाइन ऑर्डर किया था! जिसका waybill no. [protected] है!
मैंने इसी waybill number के द्वारा अपना ऑर्डर किया हुआ प्रॉडक्ट track किया तो tracking report में show हुआ कि मेरा product 05/07/2019 तक मेरे पते पर डिलीवर कर दिया जायेगा!
मगर आज दिनांक 08/07/2019 तक भी मेरा प्रॉडक्ट मेरे पते पर डिलीवर नहीं किया गया!

इस संबंध में मैंने कई बार blue dart के कस्टमर केयर नंबर[protected] पर इसकी शिकायत करने का प्रयास किया मगर उक्त नंबर हर बार incorrect बताया जाता रहा!

इसके बाद मैंने एक बार फिर इसी waybill number के द्वारा अपना ऑर्डर किया हुआ प्रॉडक्ट track किया तो tracking report में show हुआ कि मेरा प्रोडक्ट undelivered रहा!

जबकि मेरे पास blue dart के किसी भी प्रतिनिधि या डिलिवरी ब्वाय का न तो कोई फोन कॉल आया और न ही कंपनी ने मेरे उक्त प्रॉडक्ट को मेरे पते पर डिलीवर करने का कोई सकारात्म्क प्रयास किया!

मेरी शिकायत ये है कि मेरे ऑर्डर किये गये प्रॉडक्ट को मुझ तक डिलीवर करने की अपेक्षा बिना किसी उचित कारण के undelivered दिखा कर वापस किया जा रहा है!

कृपया मेरे ऑर्डर किए गये उक्त प्रॉडक्ट को जल्द से जल्द मुझ तक डिलीवर करवाया जाये!

शिकायतकर्ता

Pradeep singh
Mobile no. [protected]

There was no delivery attempt made for the consignment no. [protected] and i didn't receive any call from the delivery person. However, i received a message stating that the delivery of the consignment was unsuccessful due to address related issues. The address has been clearly mentioned, with landmark, and i have been getting deliveries from other couriers. The sms also said to contact [protected] to reschedule, but that number is not valid....

Hi,

Courier airway bill no [protected] on DT-10/05/2019. is not reached at my home and no one visited to my home and now I am checking status online showing "Returned To Origin At Shipper'S Request".

As no one visited to my home address. and not getting single call from these executive.

I am waiting for my courier.

They never deliver at home at pin code 146001, & the receptionist often seen calling people from their office to customers to come and pick your courier from their office, and if you dont simply they put status that address is not traceble without calling customer about the address.

If you go and ask about the false status, they say courier boy was on leave and thus they have put that remark, but actually they never deliver products

Also the behavior of the persons are very rude as if they are doing free service, i think the company should be fined for this type services and whole staff service should be terminated at above mentioned pin code and if this practice is going and is senior person knowledge than strict action should be taken
Audit should be done and hefty fine should be imposed and customers should be compensated.

My package was supposed to be delivered on 03.07.2019, but it has not been delivered yet, i. E., 08.07.2019, because of a fake reason ("consignee not available" even though, my mother and myself never left the house). I've been unable to contact them via their customer service number, because "the number doesn't exist". No attempts were made to contact me via their side. I've been using their customer care email id to converse with one of their people. Everyday i'm given reassurance that my package would be delivered soon, but alas, they are simply empty promises.

Waybill no.: [protected]

Dear dir my name dharminder singh and my shipment arrived in patiala bluedart time 10.53 am but status is shipment out of delivery but i ask you why shipment out of delivery my address is local patiala hno 55 b partap nagar patiala and also office address patiala sco 3 chotti baradari patiala hdfc bank ltd near malwa cinema so kindly dispatch in my office address i recive it in my office shipment no is [protected]

Thanks
Regards
Dharminder singh
Mob no [protected]

Hello,
This is to inform you that yesterday i got call from blue dart courier boy from ([protected]) this number
This man called me and asked me my address which i guided him and it was just 5 minutes away from my place so he told me to come and collect the parcel where he is standing and he will not come to deliver courier to my place and that time i was in office so told him to delivery boy to please deliver the parcel at my place as my entire family is at home and will receive the same
But he denied to deliver and disconnected call in very rudely manner.
I was tried calling him many time but he was not even bother to answer my call and today also he is disconnecting calls.

My name is raghbir singh and my icici bank credit card shipment's tracking id is [protected]. I have been waiting for my shipment from last 3 days and one day i have got call from this number ([protected]), his name is (Abhishek) boy then i told to him wait for 30 minuts i would be available on delivery place but he putted the status in tracing detail consignee not available then its ok, but from 2 days 5th and 6th july he is putting the same status in tracking detail consignee not available without attemting a single call, is this delivery service which you provide, i think bluedart is very leading service provider in delivery service, kindly look into the matter and fired these type of employee whose are hempring the service level and company revenue. I am expacting reply from you guys very soon and hoping tou guys take nassecery acction againest the person.

Dear sir/ma’am

I am waiting for one courier to your blue dart courier side but that delivery person not communicate with me and he also not come to my location simply he closed my delivery document without any conversation he simply submitted address it’s wrong

This is my address

9/152 k r thoppur
Krishanampudhur
T konagappadi
Omalur(tk)
Salem -636502
Ph: [protected]

Delivery person not call me and not come delivery location simply he submitted address it’s wrong statement I need that courier.

Icici bank send a courier to me from mumbai to vijayawada on 29.06.2019 vide airway bill number [protected].

It was not delivered till now and i am constantly contacting customer care.
But no use. Problem not rectified and courier not reced.
+

Dear sir

This has reference to my air waybill [protected] is not yet delivered.

Consignment booked in mumbai on 29 th june and still in hyd’bad.

It is very worest to write a mail like this have no words express my feelings.

It is better to use always a local courier for better service and am recommending to myfriends and colleagues.


Dear sir,

Thank you for writing to us.

We sincerely regret for the inconvenience caused in this regard.

We would like to inform you that we have forwarded the case details to the appropriate management to ensure such lapses do not recur.

We would like to inform you that the said shipment is in transit and yet to reach the destination. We informed our concerns to contact and deliver the shipment on receipt.

Should you require any further assistance, please write to us or call us on [protected].
Dear madam

It took 6 days to deliver and two days to track???

Your customer care people are saying tomorrow we will inform you the status. Not delivering the consignment. Just status.

Days are running out and i have not received the lc copy from bank and i am about to lose my export order.

You are simply saying any further assistance, please write to us or call us on [protected].

I prefer to pray god rather than calling your customer care. You also do the same thing and if possible and appoint some panditjis so that your customers will get good service with the help god.
Because only god can help us
Dear sir,

We understand your stance. We sincerely regret for the inconvenience caused in this regard.

We would like to inform you that we have forwarded the case details to the appropriate management to ensure such lapses do not recur.

We would like to inform you that the said shipment is in transit and yet to reach the destination. We informed our concerns to contact and deliver the shipment on receipt. Kindly bear with us.
In regard to your feedback on our customer service number, we regret for the inconvenience caused, there could be a technical issue, may we request you to share the below details, shall escalate to the concerned management.
Date caller number service provider roaming y/n number ported y/n calling location state prepaid /post-paid if cell #


Please feel free to write back to us.

Gaddipati gopichand
12:06 pm (2 hours ago)

To mounikam


Dear madam

Till date i have not recd the consignment. No one is responding.

Simply you send a regret mail and your job is over.

Day before yesterday i called your call center and they educated me about turn around time and i waited till now. No use.

Once the customer registers a complaint with blue dart, is it not blue dart responsibility to constantly update the customer till the problem is solved???

Give me you in charge phone number i would like to talk to them.

I wanted to solve this issue immediately.

No response

Hi, my above shipment no i have not received. When your delivery boy is reach my home he told my uncle i don't give you the parcel, i give only roushan jha. Again he comes to my office mira road but i m work in evening shift so i was not there he told the receptionist i can't give you. So i m requesting to you please deliver the documents my address & company address if m not there please deliver. And considered the same in next any delivery of [protected]

Also your delivery boy never calls me when he comes.

I[censored] have any issue then never accept my delivery from kotak or any other for refrence no. [protected]