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Blue Dart Express Complaints & Reviews

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Updated: Mar 17, 2026
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Blue Dart Express reviews & complaints page 169

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S
saranmss
from Surat, Gujarat
Jul 11, 2019
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Address: 560095

Bluedart cancelled my delivery of axisbank credit card. The shipment has every requirement that policy holds. Bluedart said "department and extension number missing". When personal number of recipient is available why blue dart needs something other.
Ask blue dart to deliver my shipment with in 24 hours.

Awb:[protected]

When i approached the nearest branch, officials are pointing out to some random offices.
Blue Dart Express customer support has been notified about the posted complaint.
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    D
    dileep35700
    from Delhi, Delhi
    Jul 11, 2019
    Resolved
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    Address: bommanalli, 560068

    My credit card is shipped from mumbai to bangalore on 7 and it was supposed to be delivered as on 10july2019 but the courier boy is denied to give parcel to me and i did not call from blue dart. There is no customer service, if i try to customer service number there is no response, they may do fraud transation on my credit card please take action against this is want my credit card on a urgent basis.

    They have sent message saying that courier is delivered at 1.40 pmon 10thjul2019 to umpathi, but i dont no who is uma pathi and i did not recived credt card yet.
    Jul 11, 2019
    Complaint marked as Resolved 
    Blue Dart Express customer support has been notified about the posted complaint.
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      G
      Goutam Thukral
      from New Delhi, Delhi
      Jul 10, 2019
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      My friend Arshdeep Singh bought A1 smart watch from Blue Dart / DHL quality of which was not upto the mark and he wishes to Return the product.
      Blue Dart Customer care is not picking up.

      Details of delivery are as following

      Waybill No- [protected]
      Reference No[protected]
      Delivery date - 10 July 2019

      It is required to return the product.
      Blue Dart Express customer support has been notified about the posted complaint.
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        A
        Ashwini Gagana
        from Mumbai, Maharashtra
        Jul 10, 2019
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        Address: Aster cmi hospital, kodigehalli gate, sahakarnagar post, bangalore 560092, 560092

        Dear sir,
        Am kiran k m, customer of bluedart on 7-7-2019 i ordered for sony earphone wireless bluthooth and i recieved today[protected] . Its really dissapointed why because they given me different product for me. Am not satisfied with that. Now kindly cancel my order and refund my money.
        Below is a product details for your reference

        Reference ID : 08JUL432
        Order ID : 6896176
        Tracking ID : [protected]
        Contact number : [protected]
        NAME : KIRAN KM
        Blue Dart Express customer support has been notified about the posted complaint.
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          M
          Mandalapu Adithya
          from Bengaluru, Karnataka
          Jul 10, 2019
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          Address: Sri Satyanarayana Pg, near axis bank atm, balaji layout, marathahalli, 560037

          My order Id. [protected], courier boy name is RAMESH KUMAR S N, contact number is [protected], I got the message regarding the courier is out for delivery, after 2 hours I got the message telling DELIVARY ATTEMPTED. I didn't even received call from the boy, I am trying to call this guy but he is not attending my call, same thing happened with another order also. Please send my courier
          Blue Dart Express customer support has been notified about the posted complaint.
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            K
            Kunal kiran
            from Bengaluru, Karnataka
            Jul 10, 2019
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            Address: Vijayanagar BANGALORE, Bangalore, Karnataka, 560040

            I have got a message that product will deliver by 6th july 2019 5pm n till now i haven't recieved the product.. N if i check the status it's saying nobody is there at the provided address.. Almost everyone is there at home i dono how u people are saying this. Please i request you to deliver soon as possible as i have my friend birthday n i need to gift.
            Blue Dart Express customer support has been notified about the posted complaint.
            Return reason: Product is totally different in design.
            Watch is very bad quality.
            So i was return the product and
            I want refund my money.
            Against this AWB # only documents received in Bangalore airport hub, but parcel is not arrival & customer care peoples also dont know the exact status against this shipment
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              S
              Sarfaraz Hussain Khan
              from Sheoganj, Rajasthan
              Jul 10, 2019
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              Address: Golghar, Gorakhpur, Gorakhpur, Uttar Pradesh
              Website: www.bluedart.com

              Delivery boy not able to find my address and he also didn't make any call for address. Just update at the status online. I find many numbers online through google and call at all numbers but all is invalid. At one number when i call then phone is ringing but no pick my call and i call three times again and again. It is the worst courier service in this city.
              Blue Dart Express customer support has been notified about the posted complaint.
              Jul 12, 2019
              Updated by Sarfaraz Hussain Khan
              No response till this time from Blue Dart.
              Awb no [protected].did not get upto now. When checking its showing that there is no consignee in this name.
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                E
                Encardio
                from Mumbai, Maharashtra
                Jul 10, 2019
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                wrong remark customer requested future delivery: hal

                Address: A-7,Industrial Estate Talkatora Road, Lucknow, Uttar Pradesh, 226011

                Please see the below way bill no and shipment status, you have mention wrong status (Customer requested future delivery) without any conversation from us, please mention our complain and give complain number, please give clarification and don’t mention this type of remark in future, please coordinate with us and arrange delivery.

                Bill no. [protected]...
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                S
                Srikanth Penchala
                from Hyderabad, Telangana
                Jul 10, 2019
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                Address: 506001

                Waybill no
                [protected]

                Status
                Misrouted-delivery delayed

                Expected date of delivery 09 jul 2019 more details
                Shipped
                In transit
                Delivered
                Shipment details
                Status and scan
                View map
                Status and scans
                Location details date time *
                Chennai airport hub misrouted-delivery delayed 09 jul 2019 16:48
                Chennai airport hub shipment arrived at hub 09 jul 2019 12:11
                Ground warehouse shipment further connected 09 jul 2019 11:21
                Hyderabad hub contact customer service 08 jul 2019 17:57
                Cod processing centre ii shipment further connected 05 jul 2019 06:35
                Cod processing centre ii shipment arrived 05 jul 2019 01:32
                Cod processing centre i shipment picked up 04 jul 2019 18:34
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Suryakant2602
                  from Mumbai, Maharashtra
                  Jul 9, 2019
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                  My package was shipped on 26 june but still they haven't delivered that to me, , and they didn't even thought to contact me once. Please see if i can get any help. Its already 13 days and I am waiting for it. Today i tracked my package and found that, they have just kept it with them only since 28 june, quoting wrong address. This is my tracking id. [protected].
                  I have also attached the screenshot shot.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Dear blue dart team,
                  I got update in Amazon app like package has been tried to attempt to reach u.

                  In fact I didn't get a single call either they didn't reach my location to deliver the package .
                  Simply updating via apps that tried to give package attempt fail is purely wrong..
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                    P
                    Pathcare
                    from Gurgaon, Haryana
                    Jul 9, 2019
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                    Address: Plot no 526 udyog Vihar Phase 5 near by Indian Post Office, 122001

                    Dear Bluedart,

                    [protected] This Parcel not received my office But Showing your Online, this is very big Issue you ends. kindly do the needful and revert asap.

                    Your Customer care not provide proper Information.

                    Your Attached PO Stamp is wrong.

                    With Regards
                    Sandeep k Maurya
                    Admin
                    [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      snehrocks
                      from Raipur, Chhattisgarh
                      Jul 9, 2019
                      Resolved
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                      Resolved

                      Address: 60/44 NEW DEWAS ROAD, NEAR RAJ KUMAR BRIDGE, INDORE, Indore, Madhya Pradesh, 452003

                      They did not deliver my card and keeps updating fake details on their site & on 08/07/2019 they said that i was not available to pick the card, actually they did not call or never visited at my address & on telling the matter to their customer support they just says today card will be deliver before 06:30 pm but it never happen. My card is out for delivery since 05/07/2019, i am taking update daily today also i called them but they just said to wait & wait.
                      Jul 9, 2019
                      Complaint marked as Resolved 
                      Their delivery boy called me having contact number 74707-64250, i asked him reason for delay so he said sir i was appointed to deliver your card yesterday.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        Â
                        â“‚ohammad â’¼ulam â’½ussain
                        Jul 9, 2019
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                        Address: i don't know, Patna, Bihar

                        There is shipment from dubai to india, which is really urgent.
                        Since 2 weeks am trying to get information from website still i am not able to get it.

                        So reached to my cargo company he gave me below detail.
                        But when try to reach the person there in blue drat office
                        I got the detail but delivery suppose to deliver on 04/07/19 but unfortunately
                        Blue dart agent is not ready to deliver on time.

                        Called him more 50 times but he is not peaking my phone.
                        Initially he said delivery will done after 10 days.
                        So i just keep trying to get information for delivery he never revived my call.
                        His name - praveen
                        His mobile n0.0091-[protected]

                        Therefor i would like to complain about praveen
                        He doesn't know how to deal with customer.
                        He is having very bad behavior irresponsible.

                        I will never suggests to my friends or family to deal with this company ever.

                        However, i need correct information about my delivery package
                        Not fake promise or words.

                        I need my stuff to be reach perfectly
                        Or have to complain to police department about this bad service & bad behavior.

                        Waybill no : [protected]
                        Pickup date 27 june 2019
                        From navimumbai
                        To nawada remote
                        Status in transit
                        Await delivery information
                        Expected date of delivery 04 july 2019

                        Status and scans
                        Location details date time *
                        Waybill no : [protected]
                        Kona warehouse shipment further connected 01-jul-2019 18:08
                        Kona warehouse shipment arrived 01-jul-2019 06:51
                        Kona warehouse paper work inscan 01-jul-2019 05:50
                        Panvel hub shipment further connected 28-jun-2019 12:42
                        Panvel hub shipment arrived 28-jun-2019 01:13
                        Panvel hub paper work inscan 27-jun-2019 23:19
                        Panvel wareouse shipment further connected 27-jun-2019 23:02
                        Panvel wareouse shipment arrived 27-jun-2019 22:32
                        * - 24 hr format
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Jul 09, 2019
                        Updated by â“‚ohammad â’¼ulam â’½ussain
                        There is shipment from Dubai to India, which is really urgent.
                        since 2 weeks am trying to get information from website still i am not able to get it.

                        So reached to my cargo company he gave me below detail.
                        but when try to reach the person there in Blue Drat office
                        I got the detail but delivery suppose to deliver on 04/07/19 but unfortunately
                        blue dart agent is not ready to deliver on time.

                        Called Him more 50 times but he is not peaking my phone.
                        initially he said delivery will done after 10 days.
                        so i just keep trying to get information for delivery he never revived my call.
                        His Name- Praveen
                        His Mobile N0.0091-[protected]

                        Therefor i would like to complain about Praveen
                        he doesn't know how to deal with customer.
                        he is having very bad behavior irresponsible.

                        I will never suggests to my friends or family to deal with this company ever.

                        However, i need correct information about my delivery package
                        not fake promise or words.

                        i need my stuff to be reach perfectly
                        or have to complain to police department about this bad service & bad behavior.

                        Waybill No : [protected]
                        Pickup Date 27 June 2019
                        From Navimumbai
                        To Nawada Remote
                        Status In Transit
                        Await Delivery Information
                        Expected Date of Delivery 04 July 2019

                        Status and Scans
                        Location Details Date Time *
                        Waybill No : [protected]
                        Kona Warehouse Shipment Further Connected 01-Jul-2019 18:08
                        Kona Warehouse Shipment Arrived 01-Jul-2019 06:51
                        Kona Warehouse Paper Work Inscan 01-Jul-2019 05:50
                        Panvel Hub Shipment Further Connected 28-Jun-2019 12:42
                        Panvel Hub Shipment Arrived 28-Jun-2019 01:13
                        Panvel Hub Paper Work Inscan 27-Jun-2019 23:19
                        Panvel Wareouse Shipment Further Connected 27-Jun-2019 23:02
                        Panvel Wareouse Shipment Arrived 27-Jun-2019 22:32
                        * - 24 Hr Format
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                          P
                          patilml
                          from Mumbai, Maharashtra
                          Jul 9, 2019
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                          Address: Aurangabad, Maharashtra, 431001
                          Website: www.bluedart.com

                          I was supposed to receive a courier from hdfc bank tracking number awb#[protected] dispatched on 03/07/2019.
                          But not received till date, when i checked on bluedart website it is showing out for delivery but not delivered since 2 days.
                          My contact number is [protected].
                          Address is: plot no. 67/176, meenatai thakre nagar, satara parisar, aurangabad, maharashtra-431001.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            G
                            Guru Kannan
                            from Chennai, Tamil Nadu
                            Jul 9, 2019
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                            Address: Chennai, Tamil Nadu

                            The courier service has never contacted me for delivery. Instead, the shipment has been returned to origin at shipper's request. How do i get this re-delivered?

                            The shipment contains my credit card. If it is normal one, i can atleast ignore. But i was charged 1699 before even getting the card at my hand. I found this transaction really suspicious. That makes it very important that this be delivered to me.

                            My waybill no is [protected].

                            Tracking details are in the attachment.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              I
                              INDRANI NAYAK
                              from Mumbai, Maharashtra
                              Jul 9, 2019
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400076

                              My reference number of the courier is n1470875 (Waybill no [protected]). It is stuck in sakinaka and showing status as 'prohibited area-entry restricted for delivery' for last three days. Please help and deliver it as soon as possible. I am helpless and need it very urgently as i will be out of the station by tomorrow.

                              I am extremely dissatisfied with the customer care service. Yesterday from morning to afternoon l called customer care number many times, wrote emails due to urgency, each of them told me item will be delivered by yesterday. But nothing worked out. From bombay to bombay in one hour distance already 4 days passed. No update in status no out of delivery messages, worst help after so many calls.

                              I request you please to take action and arrange delivery of my courier by today itself.
                              Jul 9, 2019
                              Complaint marked as Resolved 
                              Blue Dart delivered it today afternoon. They told for some reason entry was restricted for delivery.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                A. Acharya
                                from Bengaluru, Karnataka
                                Jul 9, 2019
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                                Waybill: [protected]

                                I have ordered some clothing items and haven’t received them from blue dart as expected.

                                My shipment was supposed to arrive on 8th july, but the status for tracking now says ‘prohibited area — entry restricted for delivery’.

                                I wasn’t contacted or notified via phone or sms and cannot find a way to contact blue dart about this.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  R
                                  Rajat Dawda
                                  from Mumbai, Maharashtra
                                  Jul 8, 2019
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                                  Address: A/2,Velani Estate , Rani Sati Marg, Malad East, 400097

                                  Hi, my shipment [protected] was suppose to be delivered today by [protected] - vikaschaurasiya. This guy was so irresponsible that he did not even call and as he might be feeling lazy to deliver the product he mentioned wrong address as in his feedback.
                                  Despite of him not calling i made him several call but the guyz was still irresponsible to even answer it. Plz take action against such guys.
                                  I really needed that product today and this is how you manage customer relations.
                                  Please deliver the product asap as it is needed.
                                  Pfa the call logs i made to this guy.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    pdp sng
                                    from Mumbai, Maharashtra
                                    Jul 8, 2019
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                                    Address: Udham Singh Nagar, Uttarakhand, 262308

                                    मैंने 01/07/2019 को mi store delhi से एक product ऑनलाइन ऑर्डर किया था! जिसका waybill no. [protected] है!
                                    मैंने इसी waybill number के द्वारा अपना ऑर्डर किया हुआ प्रॉडक्ट track किया तो tracking report में show हुआ कि मेरा product 05/07/2019 तक मेरे पते पर डिलीवर कर दिया जायेगा!
                                    मगर आज दिनांक 08/07/2019 तक भी मेरा प्रॉडक्ट मेरे पते पर डिलीवर नहीं किया गया!

                                    इस संबंध में मैंने कई बार blue dart के कस्टमर केयर नंबर[protected] पर इसकी शिकायत करने का प्रयास किया मगर उक्त नंबर हर बार incorrect बताया जाता रहा!

                                    इसके बाद मैंने एक बार फिर इसी waybill number के द्वारा अपना ऑर्डर किया हुआ प्रॉडक्ट track किया तो tracking report में show हुआ कि मेरा प्रोडक्ट undelivered रहा!

                                    जबकि मेरे पास blue dart के किसी भी प्रतिनिधि या डिलिवरी ब्वाय का न तो कोई फोन कॉल आया और न ही कंपनी ने मेरे उक्त प्रॉडक्ट को मेरे पते पर डिलीवर करने का कोई सकारात्म्क प्रयास किया!

                                    मेरी शिकायत ये है कि मेरे ऑर्डर किये गये प्रॉडक्ट को मुझ तक डिलीवर करने की अपेक्षा बिना किसी उचित कारण के undelivered दिखा कर वापस किया जा रहा है!

                                    कृपया मेरे ऑर्डर किए गये उक्त प्रॉडक्ट को जल्द से जल्द मुझ तक डिलीवर करवाया जाये!

                                    शिकायतकर्ता

                                    Pradeep singh
                                    Mobile no. [protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    I am sumanth gnany I am purchasing a smart watch CLEPSYDRA LEMX 4G Android 7.1 with 8MP . don't in blue Dart office give a Y1 2G Smart watch please take return and give my money
                                    My AWB No. is [protected]. My mail is still not delivered. I have to travel to Delhi with that mail and it's still not delivered. Even I didn't received any call from your side. No body tried to deliver the mail from your side. It's a very important mail, so kindly deliver it as soon as possible.
                                    First I will prepared in payment mode on debit card but some network issues it's not successful...so I will pay on cash on delivery in ur wallet rs 203..but te issue is online paymnt also cmplted and debit rupees 203 in my account...so kindly tke necessary action immediately...
                                    Sir I request you our I'd number[protected] parcel our home address is K-36 Sikka colony sonipat near k.c model school sonipat right now.

                                    Please our parcel given by as per early.
                                    My contact number- [protected].
                                    [protected] this is my order id...when this product deliver to me it's expected delivery tine has gone
                                    Away bill no.[protected]
                                    The courier is not delivered on time asper the expected date.The expected date is 29 th Jun 2019.I have travel planned on July First.Please help .
                                    .my phone is [protected]
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                                      wencesl khyllep
                                      from Shillong, Meghalaya
                                      Jul 8, 2019
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                                      status undeliverable despite no delivery attempt made

                                      Address: East Khasi Hills, Meghalaya, 793001

                                      There was no delivery attempt made for the consignment no. [protected] and i didn't receive any call from the delivery person. However, i received a message stating that the delivery of the consignment was unsuccessful due to address related issues. The address has been clearly mentioned, with landmark, and i have been getting deliveries from other couriers. The sms also said to contact [protected] to reschedule, but that number is not valid....
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