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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 183

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A
Amrit pal singh rai
from Noida, Uttar Pradesh
May 13, 2019
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Address: 57 anaj mandi ratia dist. Fatehabad haryana, Fatehabad, Haryana, 125051

Hello dear this is amrit pal singh rai from haryana i ordered shoes from stylista website and my tracking number is [protected] . My courier came to tohana blue dart and without informing us they sent back to dealer that was really unbelievable . Please take it seriously and let me know what was the reason .
Thank you
Amrit rai
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    R
    ravi mandapaka
    from Kolkata, West Bengal
    May 13, 2019
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    Address: Module 203 Webel IT Park Rajarhat Action Area 1 D new town kolkata, Kolkata, West Bengal, 700160

    This is the sms I received from blue dart but I have not received the letter from the sender which is union bank of india. The sms reads as follows -
    "Your Union Bank shipment has been delivered through Blue Dart and received by STAMP AWB #[protected]."
    But we have NOT received the consignment. Please resolve and also
    please call urgently at [protected] . Ravindra Mandapaka abcd eLearning Private Limited
    Blue Dart Express customer support has been notified about the posted complaint.
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    Hi, blue dart are not delivering my product saying delivery attempted... But they didn't b'coz they didn't even called. As I have already paid for delivering charge, why should I not get delivered. This is my consignment no. [protected]
    What Todo now?

    awb #36030080995. - Comment #3432973 - Image #0
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      R
      Rajeev5171
      from Dehra Dun, Uttarakhand
      May 13, 2019
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      Address: H.No. 69, Rozayakubpur, Near Gas Agency, Gautam Buddh Nagar, Uttar Pradesh, 201303

      Awb number: [protected]
      Name: Rajeev Tyagi

      My kotak bank packet is not delivered because of Incomplete address. My address is H.No. 69, Rozayakubpur, Near Indane Gas Agency.
      I was very sure about you guys will not deliver my packet that's why I called your customer service that I need my packet if you not able to deliver I will collect it from your Gaur city office but she said don't worry you will get it at your home. But what happened finally you updated address Incomplete as usual.
      I humble request you to please provide my packet on my address or I can collect it from your office.

      My number is: [protected], [protected]
      +2 photos
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        N
        Njethva
        from Delhi, Delhi
        May 13, 2019
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        Address: Mumbai City, Maharashtra, 400075

        Hi good afternoon,

        This is complaint for incorrectly delivered my product to someone else and your field executive is arguing with me that i have not picked it up his call when he came for delivery and handed over to someone else.

        Now i want to log a complaint against your company.

        Below is the detail of my order.
        Your titan order with blue dart awb# [protected] was delivered at 1025 on 13-may-19 to bhanushali

        Thanks
        Nirav jethva
        Blue Dart Express customer support has been notified about the posted complaint.
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          U
          ursaryan
          from Gurgaon, Haryana
          May 13, 2019
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          the worst courier in india forever in all of them.

          Address: Udyog Vihar phase-IV, 122001

          This is tushar from gurgaon. If you're not fit for deliveries of customer then why you deal with some other companies?? Without trying to deliver products of customers if you people mention as "consignee location untraceable" means whose wrong was there? At least you people can make a call to customer. If you people do not have balance then provide us contact details we'll contact you directly. Just cause of your # negligence...
          +2 photos
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          S
          Singh2020
          from Hyderabad, Telangana
          May 13, 2019
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          Address: 50006

          Dear team,
          I am following up with blue dart customer care for delivery of my card from 7th of may 2019 and till date i have not received my shipment
          Whenever i am trying to speak with your agents there are saying land mark is required i have provided landmark along with complete details of my address still they have mention that address is not locatable and landmark is required
          I doubt whether they are really trying to dispatch the documents or simply they are updating the status as address is not locatable
          I want my shipment to be reached at my given address today at any cost this is my way bill number [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            Shahu Hameed
            from Mumbai, Maharashtra
            May 13, 2019
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            Address: VAVANAGARAM, 627812

            Waybill no:[protected] from mi shipper, on that day 9 th may 2019 a delivery boy contact me at 6.55pm on that time i am in important meeting, i said to him wait for 15 to 20 min. But he told me tomorrow or day after tomorrow i will deliver the parcel but he didn't call till now after 4 days, i will check in the tracking process they will update like necessary charges pending from consignore. I am facing too much much problem in my area from bluedart services...
            +1 photos
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              Y
              Yogesh Padam
              from Amloh, Punjab
              May 12, 2019
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              I haven't received my blue dart courier but in tracking it is showing delivered

              Address: Amritsar, Punjab
              Website: www.bluedart.com

              I haven't received my courier but in tracking it is showing delivered and that too to unknown person. As it was a my credit card which has been sent through blue dart but instead of delivering it to me it is handed over to any unknown person. On 1st attempt delivery boy don't even call me and put status that "address incomplete-landmark needed". Plz resolve....
              +1 photos
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              A
              Achita Sharma
              from Bholath, Punjab
              May 12, 2019
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              Address: Indira Colony, Pathankot, Pathankot, Punjab, 145001

              Hello team,
              I had placed order from igp.com on the occasion of mother's day and on 10th i got a message that the blue dart person is unable to deliver the package as my address is unlocatable but i didn't receive any call.
              On 11th i had to call the blue dart customer care to reschedule the delivery and i mentioned that i needed it to be delivered today, still it is undelivered.
              Now today is mother's day and my gifts are not delivered to my mom.
              When i am tracking it is showing that it has reached my city, so can you let me know whats the point of ordering in advance when you have to keep it in your blue dart office only.
              Also this is my second escalation.
              +1 photos
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                J
                JithinRaju46
                from Anandpur Sahib, Punjab
                May 12, 2019
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                Address: kOTTARAKARA, Kollam, Kerala, 691531

                My name is jithin,

                M y new credit card issued by axis bank, bharuch branch, gujarat has been send to my home address in kerala,
                Credit card no. Ending in 3324,

                Dispatch date -03.05.2019
                Awb# [protected].

                Tried to contact the staffs, not attending calls.
                My package still not received & no response from blue dart team regarding the same.

                Requesting to resolve the same
                In a priority basis.
                Blue Dart Express customer support has been notified about the posted complaint.
                View replies
                Hi, we are here to help! Please inbox us your contact number, and we will get back shortly.
                Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                  W
                  Wasim Dhamnekar
                  from Delhi, Delhi
                  May 12, 2019
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                  Address: H no 88/B Patil galli peeranwadi, Belgaum, Karnataka, 590014

                  My way bill No.[protected]
                  It's not delivered from last 3 day and I am getting the massages as delivery update its showing as address is incomplete.
                  But I have not received a single call from delivery boy
                  What useless services is this. I will complent to consumer court if I have not received my parcel till tomorrow.
                  May 12, 2019
                  Updated by Wasim Dhamnekar                   Delivery boy has not called me once from last 3 days
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                    P
                    parmeshwar agarwal
                    from Mumbai, Maharashtra
                    May 11, 2019
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                    Address: 465/1 ms nagar kurichi privu, Coimbatore, Tamil Nadu, 641023

                    My tracking number [protected]
                    From 3days tele caller is today it delivery
                    But not probably and i tracking
                    They snowing out for delivery no cal from delivery boy this parcel i have to gift
                    Not reach till waste of money in your service
                    If all not time y should parcel and charge
                    High. Name is big but service is very cheap like ordinary service courier
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      K
                      Keshavanath Ramachandran
                      from Bengaluru, Karnataka
                      May 11, 2019
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                      Address: 2ND MAIN ROAD, SESHADRIPURAM, 560020

                      Awd no-[protected], the courier is undelivered. The reason given is address untraceable. I have been trying to contact your customer care no- [protected] which is " useless". You claim to be south asia's no-1 but your service is hopeless. I wonder how you became no-1 courier.
                      My mobile no is [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        S
                        Sabavath shashikumar
                        from Mumbai, Maharashtra
                        May 11, 2019
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                        Address: Injapur Hyderabad Injapur khaman, Rangareddy, Andhra Pradesh, 500070

                        The product is not good. I want my money just i got the delivery not nice. I booked bluetooth headset i got wire head set
                        Really not good plz i want my money please help me v r poor i think it's is very good but very bad not nice it is please i want my money please take u r product and go with in one day please i want my money try to understand please
                        +1 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
                        May 11, 2019
                        Updated by Sabavath shashikumar                         I want my money I don't want product
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                          S
                          Satish Uppar
                          from Mumbai, Maharashtra
                          May 11, 2019
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                          Address: Ramamurthy Nagar bangalore, 560016

                          Product tetrabyte ultraslim wireless mouse black colour not delivered on 10/05/2019 but showing bluedart website it is delivered, as per your website address i enquire in given address they said we not got any such product, so please cooperate solve the problem as soon as possible. I tried delivery phone no many times not picking the call.

                          Shipment [protected]
                          Satish. [protected]@gmail.com
                          [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            M
                            Manjinder Singh Saab
                            from Mumbai, Maharashtra
                            May 11, 2019
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                            I have not received study material but track number showed material delivered but i have not got yet please give answer immediately track no is[protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Sanket gk
                              from Indore, Madhya Pradesh
                              May 11, 2019
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                              Address: Pune, Maharashtra, 411013

                              Hello
                              This is regarding my clothing order from Paytm which was delivered by blue dart's
                              Delivery person Mr.Akil Shaikh
                              1) my office address was Tower 14 & he called me to come at Tower 15 very rudely.(distance between T14 & T15 is 300 m & in office hours it is difficult to find time )
                              2) he did not responding to calls when I tried to convey him to come at Tower 14
                              3) even when I reached to him & asked neatly regarding address as T14 then also he was like very arrogant gunda.
                              Hope you will take action at least to have a neat behavior.
                              Invoice photo attached

                              Regards
                              Sanket
                              +1 photos
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                                R
                                Rishabh s
                                from Delhi, Delhi
                                May 11, 2019
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                                status : prohibited area-entry restricted for delivery

                                My waybill no. Is [protected]. I was supposed to get a parcel on 10th of may around 1:37pm, my society is open 24/7 and the security inform us about visitors from the main gate itself, there was no reported delivery guy from blue dart. The tracking status is "prohibited area-entry restricted for delivery" even when there was no entry ever registered. Please attend this issue and deliver as soon as possible. The parcel contains a gift....
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                                V
                                Vinodkumar G Pillai
                                May 11, 2019
                                Resolved
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                                Resolved

                                Address: Blue Dart Trivandrum, Thiruvananthapuram, Kerala, 695024

                                This is regarding the non-delivery of a packet to me from hdfc, with the awb # [protected]. Currently i can see the status as "need department name/extension number". The same is the status for last 5 days. The delivery was supposed to happen on 6th may.

                                I don't understand the confusion here. It is a delivery to my home address. We receiving all couriers and postals here without any challenges for last 12 years. Even from blue dart we received many. Wondering whats the challenge here.

                                The exact address is as below in case of any confusion.

                                Vinod kumar g pillai
                                Tc 31/205 (2)
                                Sreevalsam
                                Powarasamiti road
                                Chackai
                                Pettah po
                                Trivandrum
                                Pin 695024
                                Kerala

                                Mob: +91 [protected]

                                This location is near to the govt iti.

                                I tried reaching different contact numbers of customer care, but unable to reach you. Requesting your help to deliver in the mentioned address.
                                May 20, 2019
                                Complaint marked as Resolved 
                                Had continuous follow ups and fight with Blue dart and finally they delivered with a delay of just 2 weeks :(
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  T
                                  Tenzin88
                                  from Gurgaon, Haryana
                                  May 10, 2019
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                                  Address: New Delhi, Delhi, 110054

                                  My order awb is [protected] and i waited whole day for the package cuz the message showed that it will be delivered today but there was no any calls or anything... Later at night when i checked it said no consignee at given address... What kind of joke is this? I waited whole day and tracked the package on the map and the courier guy didn’t even came to my area on the map.
                                  +1 photos
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