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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 190

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R
Ravi Patel 7522
from Mumbai, Maharashtra
Apr 15, 2019
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I had an courier sent to me, i have given them my no and address but it was not delivered to me so i try to connect the Ahmadabad branch via call but it was always busy and if it not busy then also no one pics it up. I also sent an email for that but no reply.But after some days i again called them and they say its returned to the sender. They didn't even try to contact me for the problem. Then i call to the customer care they also did not give me satisfactory reply and hang up on me. So, is this your hospitality ? No other courier service does this. This is the worst service i have ever seen.
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    suraj226
    from Dewa, Uttar Pradesh
    Apr 15, 2019
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    Address: TRAMP TREE CAFE, 14/29, LOHARBAGH, NEAR DR. SAIGAL CLINIC, SAIGAL DHARAMSHALA ROAD, SITAPUR, UTTAR PRADESH, Sitapur, Uttar Pradesh, 261001

    Dear sir,

    My ICICI BANK LOAN WELCOME KIT shipment tracking no. AWB[protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no. in my office address. Kindly below address for your delivery purpose.
    Address:

    TRAMP TREE CAFE,
    14/29, LOHARBAGH,
    NEAR DR. SAIGAL CLINIC,
    SAIGAL DHARAMSHALA ROAD,
    SITAPUR, UTTAR PRADESH,
    261001
    Mob: [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      R
      RajeevSinghalagra
      from Jaipur, Rajasthan
      Apr 15, 2019
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      Address: block 29/G-124, sanjay place, agra, Agra, Uttar Pradesh, 282002

      I am from NSC Computer Agra, Fortune infotech Delhi(yr corporate customer) dispatch some material th yr courier to us. BLUE DART कोरियर का डिलीवरी मेन 17 नग लेकर आया था पहले सारा सामन दूसरे दुकान दार को invoice के साथ दिया। आप भी जानते हैं मार्केट में कितना कॉम्पटीशन हैं । उस दुकानदार ने सारे invoice की फोटो खींच कर बिल वापस दे दिया। जब हमने शिकायत करी तो गलती मानने को तैयार नहीं हुआ बदतमीज़ी करने के बाद सारा माल वापस ले कर चला गया । इसकी शिक़ायत जरूर करे । Photo Attached of delivery man, please take action against this person

      Rajeev Singhal
      NSC Computers, Agra
      Ph- [protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        Shaheed2964
        Apr 17, 2019
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        Address: VPO, SANKHWAS, MUNDWA, 341028

        Sir aap Ise chhoti Complent Mante Ho Usne Mere ko bina bataye mera Product Delevar Kar liya Aur Aaj 18 Din Ho Ho hai mere ko na to usne call kiya or na hi mere yha aakar me ko bataya ke aap ka saman delevar ho gya hai Aur Wo Mera Produt Postpaid Nhi Tha Sir Preped tha to kya koi couriar wala aesa hi krta hai Aur Aap Ise Chhoti Sikayat Bta Rhe Ho
        Please Meri Jaldi se Sunwayi Kre
        Blue Dart Express customer support has been notified about the posted complaint.
        Apr 17, 2019
        Updated by Shaheed2964         please help
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          S
          Sourav420
          from Mumbai, Maharashtra
          Apr 14, 2019
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          Address: 700102

          Is this a joke?? Blue dirt delivery boy Amit Biswas is threatening me(from his another number) not to call him, he will call me when he wants to. I am afraid right now. I ordered two "Rupa Jon white cotton" from PAYTM website order number is- [protected]. Order reference number is [protected]. The date of delivery WAS 10th April. Now he is IGNORING me. He not even answering my call from last 4days. What needs to be done by me? In fact paytm is also not helping me I lodged a complain about it in paytm and they told it is not their responsibility.. paytm complain I'd is[protected]
          Please help me
          My name is sourav mondal( RMN [protected]) .my email I'd is - [protected]@hotmail.com
          +1 photos
          Blue Dart Express customer support has been notified about the posted complaint.
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          I have ordered an item in Paytm, it's shows my order will be arrived as soon as possible but its totally disatisfied.It has given courier boy number but no use, I'm totally angry about BlueDart couriers

          blue dart delivery boy threatening me - Comment #3405839 - Image #0
          Reply
          Your office numbers are not working and mention 24 hours service . My parcel received on 8th april renigunta office as if now they didn't call to me . The phone number of renginta not working[protected] . very very bad service of customers .
          Reply
          Didn't deliver the debit card till now.
          Reply
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            V
            virdigs5
            from Mumbai, Maharashtra
            Apr 13, 2019
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            Address: Mohali, Punjab, 140603

            At your zirakpur office they didn't give me info about my courier, I hand over the my mobile no and reference no. But now I am checking online, remark is that address is unlocatable. I went there for this reason only. That only blue dart courier will do this. They didn't even call me for this. Every other courier company call you when don't find address.This is second time happened with me, What should I do.
            +1 photos
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            Hiii i am amar, humara liya huvaa product damage hai us mai se 1 shirt accha hai lekin 2 shirt damage hai plzz hume shirt exchange krke do plzz sir

            not helpful office staff - Comment #3405882 - Image #0
            Reply
            Shirt change ho ke aaya hai hum jo shirt order kiya tha vo shirt nhi aaya aur 2 shirt damage hai

            not helpful office staff - Comment #3405924 - Image #0
            Reply
            Amar shete's reply, Apr 11, 2019
            Damage Shirt hum ko mile hai shirt change ho ke aaya hai humare pas
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              R
              RabinaKhatun
              from Mumbai, Maharashtra
              Apr 13, 2019
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              Address: 18/7/262 OLD KENT ROAD, PANDESWAR MANGALURU, Dakshina Kannada, Karnataka, 575001

              The consignment with blue dart awb# [protected] was scheduled to be delivered on 3/04/19.. Without attempting delivery, the status shows address not locatable.. I rescheduled the delivery but there has been no intimation in this regard. The delivery executive hasn't contacted me even once. This has been happening from the past four days consecutively.. Kindly look into the matter and do the needful at the earliest.
              +1 photos
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              From Yes bank they sent me a credit card through AWB number [protected] but they delivered in a wrong address and to a wrong person as per the delivery status. Requesting you to kindly resolve the issue.
              Reply
              My letter is not receive on given address due to wrong address, so please contact the below number-[protected], [protected]
              Reply
              I received the pouch inblue dart and the pouch was in bad condition hence I received the pouch was not good please take back the pouch and refund the amount so we will glad to you that you received our the complaint and that i[censored] refunded the amount so we are waiting for u r reply so as early contact us its request from our sake
              Reply
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                J
                Jayanth Cool
                from Mumbai, Maharashtra
                Apr 13, 2019
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                Address: Begumpet, Hyderabad, Telangana, 500015

                I have received call after 1 week then the courier guy have not delivered on the day when i got call instead he told that as he got some work he couldn't deliver. And on next day as i called him and asked when can i expect my debit card then he was telling that it will be sent by some other person as he is on leave and that day this guy took all details and after long time i dint got any call nor msg and he dint deliver to me and when i. Checked the status it's showing that ("delivery of your icici bank shipment will be attempted by blue dart today. Track on *") later after so many calls i received this msg (Dear customer, blue dart were unable to deliver shipment a# from icici bank. To update your address, please call icici bank customer care)
                Blue Dart Express customer support has been notified about the posted complaint.
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                  M
                  Mohan Nalla
                  from Mumbai, Maharashtra
                  Apr 13, 2019
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                  Address: Sector 19c, koparkhairne, 400709

                  My sbi add-on credit card has been dispatched today i received the call from deliver boy. Due to address change i told him that i will come to my previous address along with my existing credit card and also valid address proof. He refused to give the card and he is speaking rudely and switch off his phone multiple times i've tried to call him and pleased to provide me the card as it was bit urgent. Then also he refused to provide me the card and stating that he will send to bank. Seriously i never expected this kind of reaction from a reputable company like bluedart. Don't provide my card to me that's ok but ask your employees to maintain some dignity and maintain a healthy relationship with customer. Thank you
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    M
                    MPleoking
                    from Mumbai, Maharashtra
                    Apr 12, 2019
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                    Address: Qurtr no 4 new building DRP line opposite central jail Indore., Indore, Madhya Pradesh, 452006

                    My waybill number is [protected] and it must be delivered today but not. Even i called them twice and they said me that our executive is out for delivery of your shipment. Even they mentioned my delivery is completed because of landmark is needed even i provided them my land mark also. I request to contact me tomorrow on my contact which was provided by dbs bank. And deliver me my shipment tomorrow. My land mark is opposite central jail, jail road indore.
                    +1 photos
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                      P
                      [email protected]
                      from Ludhiana, Punjab
                      Apr 12, 2019
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                      Address: village mitha post office alma . tehsil gsp, Gurdaspur, Punjab

                      Sir my name is harman preet singh i belong to india, punjab district gurdaspur and i had a worry of stolent my passport from blue dart mumbai and i sent 2passport from blue dart mumbai to blue dart delhi office but the parcel which the blue dart give me, the parcel contain only one passport but i had give 2passport to blue dart for corrier, the date of the corrier is 6 march 2019 sirr plz help me i had worry about my passport

                      Sirr please give me your valuable feedback
                      Yours faith fully
                      +1 photos
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                        I
                        in1223
                        from Bengaluru, Karnataka
                        Apr 12, 2019
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                        Resolved

                        delivery status says 'prohibited area-entry restricted for'

                        Waybill no - [protected]

                        The parcel was supposed to be delivered on 12th april 2019. Instead, the status changed to prohibited area/ entry restricted for delivery

                        Not sure how it happened as i did not receive any call from the bluedart guys when they came to deliver nor any text.

                        Please help me get my parcel asap. I'm not sure where to directly contact the people responsible. There is no direct...
                        +1 photos
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                        V
                        Vishakha Raj
                        from Bengaluru, Karnataka
                        Apr 11, 2019
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                        Address: 560029

                        I am expecting the hardcopy of my ielts results. However i have not received this. When i attempt to track it, the website and call centre tell me it had been delivered. Further, i am not able to speak to a customer service executive. I am extremely distressed by this as i need these results to apply for a visa. I also find that the customer service is woefully unhelpful. I hope this is resolved soon.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                        Please i need that cotton saree this is totaly different please send me my money
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                          A
                          abalrajbalu
                          from Bengaluru, Karnataka
                          Apr 10, 2019
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                          Address: 560103

                          Hdfc bank has sent a courier through your courier and awb number is "[protected]". From past 2 day i'm not well suffering from back pain so working from home. I told him to submit the courier to my office security and he denied for this and i asked him when he can reach my office, if he can say a time, i could reach my office but he saying that i[censored] want a card you should be in office or talk to your bank i[censored] need a card. Is this the way your guys respond the sick people? They don;t have humanity to serve? As you guy called me from one of the number "[protected]".

                          Please let me know what the way to collect that card, before returning back. As i have proof where i have recorded you person words its too hurting for being a sick people.

                          Regard & not happiest costumer,
                          Blue Dart Express customer support has been notified about the posted complaint.
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                          Waybill No [protected]
                          Pickup Date 28 Mar 2019
                          From Noida
                          To Hyderabad
                          Status Consignee'S Address Unlocatable/Landmark
                          Expected Date of Delivery 30 Mar 2019
                          Reference No 628900PRAS[protected]
                          Reply
                          Ref No [protected], Not delivered till date very irresponsible behaviour. Kindly resolve the problem at the earliest. Even they don't respond to call.
                          Reply
                          Mahesh Kusulur's reply, Apr 1, 2019
                          Kindly resolve
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                            A
                            abhibnair
                            from Bengaluru, Karnataka
                            Apr 10, 2019
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                            Address: 560103

                            Shipment is stuck Status "Undelivered Shipment Held At Location". There is no response on Toll free number or Technician who called me for delivery when was in office.

                            Customer Service ([protected]) no makes you wait for long time and eventually gets cut, this is pathetic service.

                            How to get the item delivered?
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                              D
                              daxesh parmar
                              from Mumbai, Maharashtra
                              Apr 9, 2019
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                              Address: 100/1 shree kothinivas pittaliyabamba GHEEKANTA road, 380001

                              First that r not right than
                              R u Chak this my order nub [protected] and colour and product not a same so pls Chack this order r different colour and different product r a same that's my order so Chack this and immediately action
                              Order different colour
                              And not my choice colour so pls Chang this product otherwise rutarn my payment
                              Order nub [protected]
                              +2 photos
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                              My package was supposed to be delivered on Chennai..but it went to Bangalore and I got a message saying that it is undelivered. I asked them to send it to Chennai office. No reply after that...

                              Tracking ID: [protected]

                              Please send the package to chennai
                              Reply
                              My sipping address curect but parcel not delivered why?
                              Reply
                              Dear Sir, I have not received my package but status shows that has been delivered. Please review and resolve this issue as soon as possible. My Wab bil No. [protected]
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                                I
                                imrank721
                                from Bengaluru, Karnataka
                                Apr 9, 2019
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                                Address: 560100

                                Dear Sir/Madam,

                                My ref no is [protected] my expected delievery date is April 8 which is not delivered and i didnt get any call regarding the delivery, it got delayed with a false reason "No Such Consignee At The Given Address", I have called customer care the customer executive assured me that it will be delivered on April 9th, But April 9th also i didnt get my package and i called customer care but didnt get proper response

                                Thanks
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                Till Now I Not Received My Product Sooo Kindly Reschedule My Delivery

                                package is not delivered yet - Comment #3401586 - Image #0
                                Reply
                                Hi I have not received by document with ref no [protected] .
                                The guys did not called me as well as it is marked as now as"door lock" . The door is never locked.

                                Can you you please resend my parcel. ASAP.

                                Thanks,
                                ketan.
                                Reply
                                My iteam not give my mother because i am not present in home but not call me your employee REF NO EV[protected]
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                                  P
                                  Priya_0917
                                  from Delhi, Delhi
                                  Apr 9, 2019
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                                  Address: Glue Design Pvt Ltd, F-301, First Floor, Near Prem Singh Marg, Lado Sarai, Saket, New Delhi-110030 Mobile No.- 9953649337, New Delhi, Delhi, 110030

                                  Dear sir,

                                  My hdfc bank credit card shipment tracking no. Awb [protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
                                  Address:
                                  Glue design pvt ltd,
                                  F-301, first floor, near prem singh marg,
                                  Lado sarai, saket, new delhi-110030
                                  Mobile no.- [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                  My citi bank courier not received. pl send details mob no-[protected], [protected]@gmail.com
                                  Reply
                                  My way bill No is :- [protected]

                                  address H.No 8-16-4/A, plot No-42, door No-203
                                  Reply
                                  K RAMMOHAN's reply, Mar 30, 2019
                                  our address is correct
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                                    K
                                    Kavithasudhakar
                                    from Mumbai, Maharashtra
                                    Apr 9, 2019
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                                    I had oredered 3 shirts with price money 999... Bt they had delivered different shirts... Please refund my money... Why they are doing like this... Are consumers not taking seriously the costumers compalints? How can these fraud sites had been running? Please take serious actions. It should be repeat in furture... I want my rs999 money back

                                    I think the consumers are not serious about these frauds thats y so many people are here to tell how they had been fooled by this sites...

                                    Please take a serious action... And a request that it should be repeat... Please as soon as possible refund my money please...
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                    Dear Sir/Mam,

                                    On 14 March 2019 the Demand draft which has been sent by HSBC Bank has been delivered to wrong address actually it must be Delivered to Rajkumar Cashwe India but it has been delivered to wrong address plase take the Seriously and deliver to us the DD as soon as possible.
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                                      A
                                      Adrit092
                                      from New Delhi, Delhi
                                      Apr 9, 2019
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                                      Address: Phool Bagan Road, 54/5, Kolkata, West Bengal, 700086

                                      Dear sir the courier boy not delever the product at my given address also no call form them which i supposed to receive. Moreover they said that consignee address unlocable landmark needed but the landmark is already given with my adress.
                                      Kindly fo the needful at the earliest. If any problem is there please fill free to call me. My no is [protected].
                                      Blue Dart Express customer support has been notified about the posted complaint.
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