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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
Complaints 10547
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 201

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S
sujatha merapala
from Gajuwaka, Andhra Pradesh
Feb 15, 2019
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Address: 411061

Dear sir/madam,
My order awb no. Is [protected]. I ordered this item in floweraura on 7/2/2019. The expected delivery date was11/2/2019, but it not yet delivered. Eventhough we trying to contact customer care, there was no reply from them. We are ready to accept that courier but they not at all contacting us about delivery. Please helpand make that order be delivered quickly.
Thanks
Sujatha
Awb. No. [protected]
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    satishkumar123
    from Shillong, Meghalaya
    Feb 15, 2019
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    Address: 530047

    My reference number is bt13feb153
    Customer code-667306

    Order date -11/2/19
    Delivery date-14/2/19
    Product name-fossil watch set-09
    Total amount-1499
    Return reason:the watch i got is totally different form the brand i ordered
    And the watches is of bad quality
    So pls consider the complaint and take the product and refund the amount as soon as possible
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Agarwal Ruchika
      from Bengaluru, Karnataka
      Feb 15, 2019
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      Address: Bangalore, Karnataka, 560043

      Am ruchika agarwal

      My reference number is bt14feb127
      Customer code-667306

      Order date -11/2/19
      Delivery date-15/2/19
      Product name-fossil women watch set - 14
      Total amount-1499
      Return reason:the watch i got is totally different form the brand i ordered
      And the watches is of bad quality
      So pls consider the complaint and take the product and refund the amount as soon as possible
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        Satyam0n1
        from Bengaluru, Karnataka
        Feb 15, 2019
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        Address: 560100

        I ordered some stuff from mi, but gave wrong flat number as i have just shifted my pg, all other part of address were correct but it was updated that no such consignee, i didn't even receive a call or text or notification or any form of information that they are coming or to receive delivery, i was only two flat away
        . My waybill number is [protected].
        Blue Dart Express customer support has been notified about the posted complaint.
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          R
          Rambabu Aripirala
          from Hyderabad, Telangana
          Feb 15, 2019
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          I have already lodged my complaint on 13/2/2019 about unauthorised delivery to one rajkumar at priya apartments madhuranagar hyderabad {way bill no.[protected] } and the consignment being study material i am eagerly awaiting the response relating to this rajkumar cell no (Who purported to have takenwi delivery) to enquire further. Withhim. Inspite of 48 hours you failed to respond which does not augur well with your reputation built by you over decades. Immediately respond.
          Blue Dart Express customer support has been notified about the posted complaint.
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            R
            Ramaniya selvaraj
            from Coimbatore, Tamil Nadu
            Feb 14, 2019
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            I am ramaniya selvaraj

            My reference number is bt12feb138
            Customer code-667306

            Order date -11/2/19
            Delivery date-14/2/19
            Product name-fossil women watch set - 12
            Total amount-1499
            Return reason:the watch i got is totally different form the brand i ordered
            And the watches is of bad quality
            So pls consider the complaint and take the product and refund the amount as soon as possible
            Blue Dart Express customer support has been notified about the posted complaint.
            View replies
            Priyanka choudhary
            I ordered women fossil watch combo and i received fastrack set.
            Total bill-1499
            Either return my money or give correct product
            Reply
            Priyanka Choudhary
            Order number-4170
            Website-shopkart360.com
            Total bill-1499
            I ordered fossil women watch set and i received fastrack mens set.
            Please refund me the money as soon as possible.
            Reply
            The product I got is completely different from the one I ordered so return me my money
            Reply
            My reference number is bt14feb652
            Customer code-667306

            Order date -11/2/19
            Delivery date-15/2/19
            Product name-fossil watch set - 10
            Total amount-1499
            Return reason:the watch i got is totally different form the brand i ordered
            And the watches is of bad quality
            So pls consider the complaint and take the product and refund the amount as soon as possible
            Reply
            My reference number is bt14feb652
            Customer code-667306

            Order date -11/2/19
            Delivery date-15/2/19
            Product name-fossil watch set - 10
            Total amount-1499
            Return reason: i Had ordered for Fossil men watch i got fasttrack watch totally different form the brand i ordered
            And the watches is of bad quality 2 watches are damaged. I want my money back or give me wat i ordered

            So pls consider the complaint and take the product and refund the amount as soon as possible

            shopkart 360- watch combo set - Comment #3353104 - Image #0
            shopkart 360- watch combo set - Comment #3353104 - Image #1
            shopkart 360- watch combo set - Comment #3353104 - Image #2
            Reply
            I ordered men fossil watch combo and i received fastrack set.
            Total bill-1499
            Either return my money
            Plz requsting u 2 refund my money
            Reply
            Order 3943
            I have ordered fossil combo watch and I got very bad quality fake fastrake watch...I want my money back ...and return this fake product..I request you to refund my money..
            Reply
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              B
              Bhaw13
              from Bengaluru, Karnataka
              Feb 14, 2019
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              Address: 560035

              They said they tried reaching out, but the delivery guy just gave a missed call. And when i called back, he was either disconnecting or not picking up. They require the land mark which is rga tech park. I need the parcel asap.

              The parcel is going undelivered from 2 days. And it is urgently needed.

              The expected date has already crossed and i have not received it.
              Web bill number : [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                N
                Nivedan kumar
                from Khed, Maharashtra
                Feb 14, 2019
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                Address: East Champaran, Bihar, 845401

                Dear sir/ma'm,

                I have ordered an item from ferns & petals and it was sent through the consignment no. [protected]. But it was not delivered and i received a message stating that -
                Your order from fern n petal with blue dart awb# [protected] is undelivered due to address related issues. To reschedule, please call[protected] from 9am-9pm mon-sat.

                Please note that the address is right and i was not contacted in case of any doubt.
                You are requested to do needful.
                Thanks

                Nivedan kumar
                [protected]
                Sent from my huawei mobile
                Blue Dart Express customer support has been notified about the posted complaint.
                View replies
                Reschedule my address for order no.[protected] to imkonglenden house no. 74 landnark 4 as there might be
                inconveniency in delivery in the previous address
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                  S
                  snigdha sadanandan
                  Feb 13, 2019
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                  Address: Kozhikode, Kerala

                  We have already made the payment for the delivery for the passport along with visa application fee. We opted the delivery through bluedart to our home location in kozhikode (PIN-673028).

                  After visa stamping, the passports were delivered to our home. However during the delivery i have been asked to pay rs.500 as delivery service.

                  The above delivery charges were never documented. Why additional delivery service charges were made?
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    R
                    Rambabu Aripirala
                    from Hyderabad, Telangana
                    Feb 13, 2019
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                    Address: Hyderabad, Andhra Pradesh, 500038

                    My daughter is to receive study material despatched by icfai institute relating to 4th semester module category and the delivery address was given priya apartments madhuranagar hyderabad 500 038 (Flat no, 202) and the said consignment was understood by us to have been booked under way bill no.[protected]Original way bill no.[protected]) and the said consignment was stated to be delivered on 30/01/2019 to one rajkumar at 2.08 pm under referance no.074-[protected]. Since the said consignment was not handed over at flat no.202 till date of writing this mail we desire to know immediately the cell no, of this rajkumar who said to have received this consignment. Since this most important immediately seek your reply.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      H
                      Haritha Anoop
                      from Calicut, Kerala
                      Feb 13, 2019
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                      Address: Kozhikode, Kerala, 673017

                      I have made 2 online purchases on monday. And both sites have dispatched their orders through bluedart. But still i am not able to track the order with the airway bill number which they gave me. The bluedart website says both the tracking numbers are not found. And also i didn't receive any sms update from bluedart on the order in my mobile number too. Please resolve this issue faster. As it is an emergency delivery.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        P
                        Prashchav
                        from Khurja, Uttar Pradesh
                        Feb 12, 2019
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                        Address: 342001

                        A bank package was to be delivered to my home address in jodhpur (Waybill number - [protected]). It was an important package but the bluedart agent mentioned address in restricted area and never contacted me on phone. All delivery agents call up the customer. Despite informing bluedart office in jodhpur and giving them phone number, while they gave assurance that the delivery man will contact; there was no delivery and now the package has been returned back without contacting customer. Extremely poor service. Request resolve
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          P
                          Pratiksunny
                          from Gwalior, Madhya Pradesh
                          Feb 12, 2019
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                          Resolved

                          Address: Ahmedabad, Gujarat, 380013

                          Dear sir
                          My letter is delivered on[protected] to mr pratik bhau instead of pratik tiwari.
                          At the time of delivery i am not available because i am out of the city so the delivery mam does wrong delivery.
                          Adress - a1, sankalp apartments behind mirambica school, near ankur chaar raasta, naranpura, ahmedabad (Gj) pin code-380013
                          Please help me to get it.
                          Feb 12, 2019
                          Complaint marked as Resolved 
                          It is delivered just near to my house so i have asked neighbors for the letter. So finally i have received it
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            C
                            chethands7
                            from Bengaluru, Karnataka
                            Feb 12, 2019
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                            Address: Bangalore, Karnataka, 560028

                            Dear blue dart,
                            I'm chethan, my ordered product was delivery through blue dart, i have receiver the info regarding the delivery of my product and the delivery person has call me. The person is demanding to go to him to collect the product. As i'm not in the house i asked him to climb to 2nd floor and deliver the product, for that he ask to mention the floor of my address to located the house as he is down stair of my house.
                            His duty is to deliver the product at door steps, not to ask the customer to go to him to collect the product.
                            This behavior is strange from the delivery person to demand us to collect the product.

                            This kind of behavior is not good with the customers. Please look into it and guide and train him to deliver the product to the give address with polite behavior.

                            Order number : [protected]
                            Track : [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            View replies
                            No JBL speakers and speaker is being delivered all fake product is being delivered from the kindly return the same.

                            Regards
                            Shivil Kapoor
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                              H
                              Harmagan Dandiwal
                              from Sirsa, Haryana
                              Feb 12, 2019
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                              Address: 136034

                              I want to return i7tws headohones. I got these yesterday. These are not working. Please help me. I dont know how to return these. I got these through bluedart and purchased from shipway 👏👏👏 i purchased for 1499. I want my money back. Please tell me the procedure to do so. I am a middle class student. Please help me in returning these headphones👏👏👏👏👏👏👏
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                K
                                kartikeyb
                                from Jodhpur, Rajasthan
                                Feb 12, 2019
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                                Address: Jodhpur, Rajasthan

                                I am unable to track and contact also to you my shipment is showing the status that it is shifted from the given address it is very important for me to receive that shipment kindly look into it i am in jodhpur right now and it is showing that it is held here please help me to get this, it will be helpful to get me my parcel as soon as possible and do not send it back to company i need it anyhow if possible please get me this as soon as possible.
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  S
                                  Shubhamgupta981
                                  from Basi, Punjab
                                  Feb 11, 2019
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                                  order delivered to someone else

                                  Address: Karnal, Haryana, 132001

                                  My consignment no. Is [protected].
                                  Status is showing that the parcel is delivered and i have not got the parcel.
                                  Please make the delivery to my address.
                                  My contact no. Is [protected].
                                  It shows that it is delivered to some one named anita. The delivery boy did not even confirm the order on phone while giving it to someone else to whom the order was not ment for....
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                                  M
                                  Mak jak
                                  from Bengaluru, Karnataka
                                  Feb 11, 2019
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                                  Address: Tumkur, Karnataka, 572104

                                  With reference to above subject i didn't received the courier of my credit card which was dispatched on 31 jan 2019 and i got a message of delivery on 1 feb 2019. When i inquired the nearest blue dart courier service providers in tumkur they were unable to locate and didn't respond well. Today is 12 feb 2019 still i didn't receive the courier of my credit card.

                                  My courier waybill no. Is - awb#[protected], date 31/01/19
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  View replies
                                  My name is harish i am not sticify my order i will return my order
                                  Reply
                                  Hello Sir/Madam,

                                  I need to change the delivery address as below.
                                  and my way bill no [protected]

                                  Address : no, 7 jayasree ladies hostel mullai street fathima nagar alwarthirunagar, valasaravakkam, pincode-600087.

                                  Thanks and Regards,
                                  Priyanka
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                                    R
                                    rekhabh
                                    from Surat, Gujarat
                                    Feb 11, 2019
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                                    Address: 380058

                                    AWB no. [protected]
                                    It’s been over a week still the courier is not delivered and the website says consignee not present, till date no attempt made of delivery and no one visit my place still such fake remarks
                                    What is the guarantee my credit card is not misused by your team if it’s not delivered to me

                                    Darshan
                                    [protected]
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                                      B
                                      Binay Preet Singh Bal
                                      from Dirba, Punjab
                                      Feb 11, 2019
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                                      Hi team,

                                      I am a receiver of the courier and when i put the tracking number [protected] i get the message number not found. The parcel is submitted at blue dart. The parcel is very important. Bluedart has not updated the status and i am getting worried. The parcel has my passport with visa. What to do? Please help me,

                                      I am having a difficulty to check the status. Please help me.
                                      Please help.
                                      +1 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                      Hi my name is srikanth jannarapu i was shipping 3shirts for men size xl order date 28-jan-2019 cod collect 999rs but this shirts was not comfort so this shipping is return plz Refound me pllz
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