Blue Dart Express Complaints & Reviews

Hi my parcel picked op by bluedart for delivery but bluedart delivery person called me And said to deliver my parcel to next day, i said ok. then he asked for otp, i said when you'll come to deliver parcel I'll give you otp. He said no it will be cancelled. i said not a problem.
now he updated that address is wrong. he did that without any try.

every time my parcel picked by bluedart I'm facing problems and at the last time i have to cancel my order.
tracking id [protected]

U was supposed to receive my apple airpods today on 12/18
However after reaching a point close to my home it has been redirected with web and delivery delayed.
No one reached out to inform the delay or coordinate it.

It's not new, whenever we order any product thru online platforms like Meesho and Amazon, this courier service denied to deliver the things to our home address in Trichy. Instead, they insist us to come and collect from their head office. If it is small things means ok. What about the big things which I ordered two big mattress now. Do I have to spend thousands extra to take to my home. Then what purpose this blue dart service exist in this country. Sellers should stop tied up with such worst service providers.

Ref: AWB No: [protected]
For the second day in a row, the shipment was not delivered saying "Consignee not available". This is unacceptable! We were home both days.
The courier did not attempt delivery! The courier did not call or enter the community either! The community logs and phone logs will prove this.
Moreover, I raised a complaint on 27th when this first happened.
The complaint number is 1158931 dated Nov 27, 2024 at 9:17 am. And again at 3pm on Nov 27, 2024. Nothing good came of the complaints. I was assured my shipment will be delivered on before 6:30 pm on Nov 27, 2024.
But the same thing happened the second time as well on the Nov 27th. While we were waiting for the shipment, I received an SMS below at 9:39 pm
"Sorry to have missed you while delivering Shipment with AWB#[protected]. Click https://acl.cc/BLUDRT/GGnjPd70 to reschedule delivery as per your convenience - BlueDart"
Will BlueDart ever deliver this high value item in the near future or will it keep saying "Consignee not available"?
I am exploring legal options to escalate this issue to the highest level possible.

Hi Sir/ Ma'am,
Waybill no: [protected]
Date:19/11/2024
My shipment has been stuck at Anugul Bluedart office, I have contacted them with [protected] to deliver it. First they told me that they will be delivering it but after 3 days they told they can't deliver it and told me to file a complaint with rude behavior.
This is the third shipment through bluedart that I am facing such issues.
It is a humble request, please take necessary actions so that such issues can be avoided in future

Thanks & Regards,
Asutosh

I have not received my parcel with Waybill No: [protected] yet. But it's showing it is delivered on 03 Oct 2024.
Please, resolve this issue as soon as possible.

Thanks
Ashutosh Kumar

Tracking Id - [protected]
When I tried rescheduling link, it first set to nov 15, but when I opened link again today it changed to nov 16.
Pls deliver it today, it's only 6-7 km away from address

I have tried many time to change credit card delievry address but ther is no responce no call received
Pls chnge my address to 41 bansidhar park society vyasvadi naroda 382330
My name is ashish patel
Mo no.[protected]

I am writing to express my frustration regarding the status of my recent delivery. The tracking information indicates that the package was marked as "No such consignee at the given address." However, I have been residing at the same address and was available to receive the delivery.

It is concerning that no attempt was made to contact me before marking the delivery as unsuccessful. As a customer, I expect a reliable service that includes contacting the recipient if there are any issues with the delivery address.

Please investigate this matter urgently and arrange for the package to be delivered to the correct address as soon as possible. I would appreciate a prompt resolution to avoid any further inconvenience.

The courier should me delivered on 30 oct. But today is nov 4 still i haven't received my courier

I am receiving earphones from Gurugram to Bangalore. It was supposed to be delivered today but says consignee's address incomplete/incorrect, even if I have given full address.

I even contacted customer support, after not getting through for almost 20-25 times, they picked up and said the issue will be resolved, but it is still not resolved.

Without a call bluedart team straightaway marked my address as incomplete, and to mention i didn't get a single response from bluedart on this.

Blue dart team, please reach out to me about this. I want the package delivered today at any cost.

Address:
4182, Sobha Forest View apartment, 100 feet Road, Off Kanakapura Road, BSK 6th stage extn, Bangalore 560109, Karnataka, India.

Landmark: Sobha Forest View Apartment.

Please come to above location and call me.

The waybill number [protected] arrived at the destination [KAVUNDAMPLAYAM, Coimbatore] on October 16th, but I have not received the package yet. Despite receiving daily messages that the package is out for delivery, it has not been delivered to me. None of the delivery agent called me

This is refers to complain against Non- Delivery of Courier through “Blue Dart” AWB No. [protected]”. I would like to inform you that I have a very urgent Courier, which was courier by MeNMoms.

I had placed order for 02 products from MeNMoms official website on 12/10/2024 and full payment was done for both products. Since then I was notified through official website of MeNMoms, that the order will be delivered through “Blue Dart” courier with AWB No [protected]”.

But after few days when I tried to track my order from “Blue Dart” website using AWB NO [protected] : https://www.bluedart.com/
I found that order is not getting processed only since 12/10/2024 till date. The order is not getting shipped and everytime pickup is getting cancelled by call from “Gurgaon Cpc”.

Hence current status of the package is Pickup Cancelled By Call since 15 Oct 2024 till date. This is very bad service as I am not even informed about this big delay in delivery of my order. The order is not getting processed from Pickup Cancelled By Call status further since 15/10/2024 till date.
I have attached below ShipmentDetails, Status, Map details for your reference.

I have tried calling Customer Care Call Centre No. of “Blue Dart” many times but I am unable to reach out to the support team. On the official Blue Dart website, on TrackDart: Tracking Details page I have sent written concern to you but there is no response from your side.
Kindly respond to my query and contact me from details of AWB NO asap. If the order cannot be fulfilled, kindly arrange for full refund to me in coordination with “MeNMoms” urgently.

Bluedart incorrectly updates the consignment status without actually making delivery attempt.
They may have high volume which they may not be able to fulfil but this fraud is not acceptable when they put the blame on the customer.
My shipment is getting updated as 'Cnee Refused Id/Otp Not Shared-Incorrect' from 2 days while no delivery attempt has been made. No bluedart person has even entered my apartment. There is no call from them. this is just a fraud.
internet is full of such bluedart fraud stories. Strict action needs to be taken against such fraudster company.

I got a message from my bank hdfc your credit card is delivered through blue dart..after no any call or agent is come at my address ...and after that I got a message your address is incomplete ...then I go to blue dart office at kapasehra they denied to give me my parcel...they told executives will comes at your address...after that no any agent is come at my address my bluedart awb number is [protected]..
what the pathetic service of blue dart and his employyee...I never expected from blue dart..

I have ordered very emergency product and without getting calling its now showing PROBHITED ENTRY RESTRICTED FOR

others all products are getting delivered why this cheating

I have Booked a shipment for Bangalore from Moradabad through blue dart on 23rd of September under waybill No-[protected] and it was dispatched on the same day[protected] with expected date of delivery is[protected].
When I checked the status on toll free number, they told me that shipment was detained by regulatory authorities on[protected] and it is still[protected] in custody of department. When I asked them to share the legal Proof, they stop responding me and they are still not ready to commit when will department is going to release the good.
I have been chasing them since last week (Yogveer - [protected]) and now they are not responding my call

Dear Bluedart Customer Support,

I am writing to express my deep concern regarding the non-receipt of my parcel, despite the tracking information indicating that it has been delivered.

My parcel, with the tracking number [protected] was scheduled to be delivered on[protected] However, I have not received it, and my repeated attempts to contact your customer service have been unsuccessful.

I want to emphasize that I have never shared the One-Time Password (OTP) associated with this shipment with anyone. Therefore, there should be no possibility o[censored]nauthorized access or delivery.

I kindly request you to investigate this matter urgently and provide a resolution. I would appreciate it if you could inform me of the next steps to be taken to rectify this issue.

Thank you for your prompt attention to this matter.

Sincerely,
Stuti Tiwari
Order number - 4843267

Hi,

Bad service by Blue Dart.
My shipment is out for delivery at 24 September 12:16 AM and at 25 September 16:30 its been updated to "C'Nee Shifted From The Given Address", even though address is proper and i am at my home. it's not delivered. if the address has problem you should contact us on the given number but they not connecting with us. because of that i cause many loss because of this delayed delivery. I requested to ensure and solve this problem ASAP.

Hi,

My AWB no is [protected],
I am waiting for my item to be delivered since more than 15 days and still there is neither any update from courier service nor from the product owner ..

Request you all to help me in this

Contact no [protected]