Blue Dart Express Complaints & Reviews

I am writing to formally raise a concern regarding consistent delays experienced with shipments originating from your Calicut branch.
Despite timely booking and proper documentation from our end, we have observed a repeated pattern o[censored]ndue delays in delivery. This has not only affected our business operations but has also led to dissatisfaction among our clients and partners who expect timely delivery of their consignments.

Such delays contradict Blue Dart's stated commitment to efficient and reliable logistics

I am writing to lodge a formal complaint against Blue Dart Express Ltd. regarding the non-delivery of my HDFC Bank credit card (Waybill No: [protected]) due to their false claim of an incorrect address.

Despite the fact that the delivery address provided is completely accurate, and even after a representative from HDFC Bank personally visited and verified the address, Blue Dart continues to mark the shipment status as “Consignee’s Address Incomplete/Incorrect.”

I have attempted to resolve the issue by contacting their customer service and writing multiple emails, but all responses have been generic and falsely assuring, without any actual resolution. The shipment has been held at the Dwarka Service Centre since April 30, 2025, as per the tracking details, and multiple failed delivery attempts have been falsely logged without any actual attempt to contact me or deliver the parcel.

This delay has caused me significant inconvenience, especially since the credit card is time-sensitive and important for my financial activities.

Relief Sought:

1. Immediate delivery of the HDFC credit card to my verified address.

2. An official apology from Blue Dart.

I am attaching the full tracking details and screenshots as evidence.

Dear Sir/Madam,

I am writing to file a complaint regarding a parcel (an SSD) that was supposed to be delivered to me but was instead delivered to the wrong address by the Blue Dart delivery personnel.

The delivery was marked as completed on 22nd April, but I never received the parcel. After following up with Blue Dart, I found out that the delivery boy had delivered it to the wrong address. Since then, I have been continuously trying to get an update, but I have received no clear response about when I will receive my order. This delay and lack of proper service has caused me a great deal of stress and inconvenience.

Order Details (if available):
• Product: SSD
• Delivery Date: 22 April
• Courier Company: Blue Dart
• Tracking ID: [[protected]]
• Order ID: [AGUR[protected]]

I request your intervention in this matter so that I can either get my product delivered to me correctly or receive a full refund.

Looking forward to your assistance.

Thank you,
Jatin Singhal
[protected]@gmail.com

Sir the order was of rs 614 and was expected to be delivered on 7th april.
the order was out for delivery but was not delivered . at 7 pm i saw the notification of no consignee at given address . they did not even bother to call or mail about it .I had to track the order myself. Further, their costumer service is unapproachable. the parcel had valuable goods which if not delivered on time would cause tremendous losses. Help

Blue dart DHL outlet located at 355 F1 kore arcade spot, near pai prakash hotel, Vishrambag, Sangli, Maharashtra 416416 has been involved with some fraudulent activities.

The follow a pattern where in without calling or informing the consignee, they on their own put the status “Consignee not available”. Then they don’t receive your calls.

At last, the customer has to go to their outlet and collect their parcels on their own.

This practice has been going on since long and it needs to be penalised.

Blue dart couriers at kottayam never deliver product to addresses. They would ask to come and collect even when within their operational area.
i had multiple bad experiences.
They would just update delivery status as attempted, address not correct etc.
Please do something if they do care about customers.
Waybill: [protected]

The Bluedart has failed to deliver my parcel having my waybill number [protected]. The parcel is not even at their hub and is with their employee Anil Yadav ( mobile number+91 [protected]) who is not answering the call. I am constantly trying to reach bluedart and their employees for my parcel and they are not resolving my issue. At this point, I am mentally tormented by them.
Kindly help me here. I am giving email address and phone number of their employee below-
Anil Yadav (+91 [protected])
[protected]@gmail.com

Hi,
I placed an order on TIRA, and the shipment arrived in my area on February 2, 2025, via Blue Dart. Initially, they scheduled delivery for the same day, but they have been continuously changing the delivery date without any valid reason. Despite this, no one from Blue Dart has contacted me regarding the delivery.

I have repeatedly tried reaching out to both TIRA and Blue Dart customer support. However, Blue Dart does not have a proper customer service system—the contact number on their website is not connecting. As for TIRA, their response has been vague, stating that the delivery will happen within eight working days, without addressing the actual issue.

When I check the Blue Dart tracking updates, it repeatedly shows “Prohibited Area - Entry Restricted for Delivery.” Additionally, they falsely mark the shipment “Out for Delivery” at 10:31 PM, only to update it as “Cannot be Delivered - Prohibited Area” at 10:36 PM. This pattern has been ongoing for the past week.

TIRA has also been unhelpful, refusing to provide Blue Dart’s customer care contact details or arrange a call with them, citing confidentiality regarding their logistics partners. This lack of accountability from both Blue Dart and TIRA is highly frustrating and unacceptable.

I request immediate action to resolve this issue. I am attaching screenshots and the Blue Dart tracking link for reference.

Tracking link: https://acl.cc/BLUDRT/gA6b8Ny5

My waybill number is [protected] and it reached Vidyaranyapura, India on Jan 05, 2024. It is notified in the tracker that the pin code is wrong, and it is returned to the hub.
I have received all the couriers and online shopping deliveries on time on the same address without any problem and I have rechecked the address on the courier.
Their customer care number is not available, and no further contact could be done.
There is no reply on the mail I have sent on the same date at 06:50 p.m. .
The delivery was urgent, important and costly.
The phone number and email i.d. provided by me is correct, but they haven't contacted me regarding the address issue before returning it to the hub.

Hi my parcel picked op by bluedart for delivery but bluedart delivery person called me And said to deliver my parcel to next day, i said ok. then he asked for otp, i said when you'll come to deliver parcel I'll give you otp. He said no it will be cancelled. i said not a problem.
now he updated that address is wrong. he did that without any try.

every time my parcel picked by bluedart I'm facing problems and at the last time i have to cancel my order.
tracking id [protected]

U was supposed to receive my apple airpods today on 12/18
However after reaching a point close to my home it has been redirected with web and delivery delayed.
No one reached out to inform the delay or coordinate it.

It's not new, whenever we order any product thru online platforms like Meesho and Amazon, this courier service denied to deliver the things to our home address in Trichy. Instead, they insist us to come and collect from their head office. If it is small things means ok. What about the big things which I ordered two big mattress now. Do I have to spend thousands extra to take to my home. Then what purpose this blue dart service exist in this country. Sellers should stop tied up with such worst service providers.

Ref: AWB No: [protected]
For the second day in a row, the shipment was not delivered saying "Consignee not available". This is unacceptable! We were home both days.
The courier did not attempt delivery! The courier did not call or enter the community either! The community logs and phone logs will prove this.
Moreover, I raised a complaint on 27th when this first happened.
The complaint number is 1158931 dated Nov 27, 2024 at 9:17 am. And again at 3pm on Nov 27, 2024. Nothing good came of the complaints. I was assured my shipment will be delivered on before 6:30 pm on Nov 27, 2024.
But the same thing happened the second time as well on the Nov 27th. While we were waiting for the shipment, I received an SMS below at 9:39 pm
"Sorry to have missed you while delivering Shipment with AWB#[protected]. Click https://acl.cc/BLUDRT/GGnjPd70 to reschedule delivery as per your convenience - BlueDart"
Will BlueDart ever deliver this high value item in the near future or will it keep saying "Consignee not available"?
I am exploring legal options to escalate this issue to the highest level possible.

Hi Sir/ Ma'am,
Waybill no: [protected]
Date:19/11/2024
My shipment has been stuck at Anugul Bluedart office, I have contacted them with [protected] to deliver it. First they told me that they will be delivering it but after 3 days they told they can't deliver it and told me to file a complaint with rude behavior.
This is the third shipment through bluedart that I am facing such issues.
It is a humble request, please take necessary actions so that such issues can be avoided in future

Thanks & Regards,
Asutosh

I have not received my parcel with Waybill No: [protected] yet. But it's showing it is delivered on 03 Oct 2024.
Please, resolve this issue as soon as possible.

Thanks
Ashutosh Kumar

Tracking Id - [protected]
When I tried rescheduling link, it first set to nov 15, but when I opened link again today it changed to nov 16.
Pls deliver it today, it's only 6-7 km away from address

I have tried many time to change credit card delievry address but ther is no responce no call received
Pls chnge my address to 41 bansidhar park society vyasvadi naroda 382330
My name is ashish patel
Mo no.[protected]

I am writing to express my frustration regarding the status of my recent delivery. The tracking information indicates that the package was marked as "No such consignee at the given address." However, I have been residing at the same address and was available to receive the delivery.

It is concerning that no attempt was made to contact me before marking the delivery as unsuccessful. As a customer, I expect a reliable service that includes contacting the recipient if there are any issues with the delivery address.

Please investigate this matter urgently and arrange for the package to be delivered to the correct address as soon as possible. I would appreciate a prompt resolution to avoid any further inconvenience.

The courier should me delivered on 30 oct. But today is nov 4 still i haven't received my courier

I am receiving earphones from Gurugram to Bangalore. It was supposed to be delivered today but says consignee's address incomplete/incorrect, even if I have given full address.

I even contacted customer support, after not getting through for almost 20-25 times, they picked up and said the issue will be resolved, but it is still not resolved.

Without a call bluedart team straightaway marked my address as incomplete, and to mention i didn't get a single response from bluedart on this.

Blue dart team, please reach out to me about this. I want the package delivered today at any cost.

Address:
4182, Sobha Forest View apartment, 100 feet Road, Off Kanakapura Road, BSK 6th stage extn, Bangalore 560109, Karnataka, India.

Landmark: Sobha Forest View Apartment.

Please come to above location and call me.