Blue Dart Express Complaints & Reviews

Hi,

I have been facing issues for the delivery of this particular shipment. Customer executives has been sharing false commitment that the order will be delivered, however it is not happening.

Amazon has shipped this consignment on 29th oct 2018. Since then there is no response from blue dart. Delivery agent has not not called to us a single time since then, however wrong information is been updated in their records stating customer phone is not reachable, customer address requires more information.

I am pretty much unhappy on this particular shipment. I had called more than 10 times to blue dart customer services but no actions has been taken on this yet.

I want to highlight names of the bluedart delivery agents & customer executive. This information was shared to me by one of bluedart custoemr agent.

1. Vanita (Customer service executive)
2. Dev raj (Delivery agent)
3. Subramnaian (Delivery agent)

There is one more delivery agent. But i could not remember his name.

This is for bangalore location

So this is the very first time when I was supposed to receive an order from bluedart. I've been tracking the order since I placed it, and though the order exceeded the prescribed time limit but it's okay. And suddenly today the update from BlueDart shows that the consignee was not available. I mean seriously I did not receive a single call from bluedart regarding my order. This is seriously pathetic. I either want the product or I want my money back!

I had got a call from a blue dart agent (Nalbari, assam) on last saturday that i had a consignment for me. I said that as i was in chennai, i shall collect it on monday. He was such irresponsible that he did not even searched for my address for delivering it. On monday (Today), when i sent my brother to collect it, they said that my consignment had returned back. Even in the morning, i called them that i will collect it today. Still they did not keep it.

People use bluedart service for sending some important documents and the bluedart personnels should show some responsibility.

I would never use bluedart afterwards.

Hi team,
My waybill no is [protected] where i have to collect my debit card from your delivery boy but my shift timings are rotational due to which i am not able to collect my card by my own and when i told him to hand over my card to my cousin brother or my aunty than he totally denied to hanover to them and my cousin name is sanam ahmad khan and my name is usman arif beg so he told me he cannot be my cousin than i told him ok i will collect you from any nearest place than he told me i will handover your card to you once i will see you coming out of your home gate this totally unlogical and i have checked the status where they mentioned that i have changed my address thats why they are returning the card this is not the right approach. Please review my concern and deliver my card to available person on my malling address.

Thank
Usman
[protected]

Iam laxman
My order number is awb [protected]
Order date: 30.10.2018
Delivery date: 05.11.2018
Product name: combo of 4 new fashion slim fit stylish zipper shirts
Size: m
Total amount:999+100 (Shipping)

Return reason: product is totally different in design and colour.
Shirts are very bad colours and quality.
So i was return the product and
I want refund my money.

From past 6 days the status at the tracking site is "undelivered shipment held at location".
Waybill no : [protected] reference no : [protected]

Please let me know when it will be delivered. It has already been 1 week. Why it is not being delivered?

The customer care number is not reachable.
The status was "shipment out for delivery" on 30th october, but nobody came to deliver it.

My tracking id [protected]. And i already got the shipment.

If you can not deliver at door step. Why are you promising someone that you would?

The worst service ever.
I called and they told, if only my village has more number of parcels, they could deliver it to my home. And i had to travel 16 km to collect the box.

This is very unprofessional

Dear blue dart people

This is p banu bhaskar from from idfc bank one of my customer facing problem due to ur bad services below are the details

Consignment number :[protected]
Person whom to be delivered : tabrez
Contact number : [protected]

I don't know why the call not gone to him when there is a problem with delivery
He is scolding us and on our bank

Kindly contact him and make shipment as soon as possible from the person who has failed to deliver the courier

Thanks and regards,
P banu bhaskar,
Idfc bank,
Jayanagar branch,
[protected]

Sir i got the call from blue dart delivery boy and i told him that being a central govt employee, i am on leave for a month nd deliver the parcel at the given official address or home address or shall i send any of my colleagues with my id proof. He told l will deliver at home address. But when i am checking the online status it shows c'nee shifted from the given address which is totally false. Plz do the needful.

Worst courier service ever seen. Blue dart address: blue dart express ltd
Unit no. 3 to 7, ground floor raman tower, sanjay place
Agra, they updated false status as address is not mentioned therefore courier guy not able to deliver. They continuously updating "undelivered shipment held at location." after getting this update from last 7 days i reach blue dart office they said "since diwali is coming we are short of staff" and when i ask why you updating wrong status, blue dart office manager mr. Umesh pal singh replied "you want your courier or not, go i will not give you your courier packet. Do what you can do". Then another person came and handed over my courier packet.

Is this the service blue dart is providing to their customers. Are they providing courier service or try to threaten their customer on cost of their courier.

One parcel to be delivery at my address but i have received a message "we tried to contact you but not able to reach you" no one come and no any single call i received from such person even miss call bule dart service is going to poor and poor and unreliable. I will also complaint in bank
My way bill no is [protected]
I did call at bludart customer care that i will be last available on the mention address on 4 nov but people from your side gave no response. No one receive a single call in your udaipur (Rajasthan) office

Blue dart express ltd — undelivered shipment held at location
My address. Anand market. Thimaiya chok ambala cantt hariyana 134031
My ane no. [protected] please your dispatcher called me than reached thimaiya chok i'm waiting you my contact no is [protected] ya alternative no [protected] house no p-137 near mini market closely deep stricker house

Dear sir,
We have purchased purchased an split ac from voltas online and got mail that company has booked the same from pune on 26th oct 2018 and the expected date of delivary was on 2nd nov 2018.

The awb num is [protected]

Till now it was not received and showing delivary delayed on tracking...
Please follow up and do the needful to delivered at the earliest at given address.

Hi,

This concern is regarding the credit card that i requested for a dispatch and it reached bluedart on oct 31 and was supposed to be delivered to me by nov 1st. I made sure that the timings for contacting me was clearly mentioned in my request so that i could be aware of the time o[censored] people contacting me.

On nov 1st, i had a call from one of your delivery team to which i responded in 15 minutes since i was busy with my work as it was my working hours and the person answered carelessly and lied to have visited my delivery address as the address ive requested for delivery was office itself. And when i requested him to wait for 5 minutes and got down to the ground floor to check for the person and the guy was nowhere to be found and didn't answer my call until 7.30 in the evening after several attempts.

The delivery person later shared a number and asked me to contact the number [protected] to check the status who hardly cared for my concern and making me beg him for what was promised. This person is more rude and almost uses swear words when i request him to help me get the credit card i called this person atleast 15 to 20 times today since morning and he kept asking me to call him after 30 minutes everything i called him though it was working hours.

This person later when i told him i'm available the whole day at my work place, said he dispatched my card to my house address though i mentioned i'll be available at my work place address which is my prioritised address in the request.

Kindly look into it and do the needful as none deserves a service that u offer and as this is the last time i'm ever going to opt for your services...

Regards.

Dear sir,
This is for your kind information that that my package is booked ex-delhi to pilani. Wb no.[protected] and today in the evening i had received the msg from your side. The package is undelivered kindly contact to axis bank for further details... I had not received any call or msg from blue dart executive.
Regards
Naveen shivran
Mobile [protected] & [protected]

Hello
I have to complaining with youe service,
My name is harshad kevadiya, i have received your message since to 2nd nov for my product bt i still have not received yet,
If was very urgent and you should care for it,
Today i have sent my office boy to pick it but your office staff said you can get it by monday
I want it today in any which way
Revert me soon

We are at home, the delivery boy didn't even called or knocked our door then how he can submit the status as closed premises where as he didn't even call to confirm it. What type of rubbish service is providing by bluedart. This is ridiculous. I've confirmed no man from bluedart have came to this apartment because we are at home on weekends. I can assure the delivery person is lying. This is the second time they are trying to return my item for their misconvinence. Worst service by bluedart.

Hi,

I have not received the below card. I don't know
Who is vivek.

Your rbl bank credit card has been delivered to vivek via awb#[protected]. Know how to get started, click on http://bit.ly/2kYhqy9

I have not received the following packet carrying credit card... I will not be responsible for any misuse. I have been trying your customer care no but it's busy and useless

Hi, my name is tajammul ansari, i stay in mumbra thane 400612, on[protected] bluedart pickup executive name imran working at mumbra mm valley location, he cheated me he pickedup and took product to his home and given fake receipt at my home and in amazon he wrote pickedup cancelled and product has not being returned to amazon till date, now i doing follow since last 15 days, nothing happened, he came again on[protected] he given new fake receipt i want fraud executive to be fired and i also want my product back or amount of that product rs 700, i want justice any how... Looking for justice my email i'd is [protected]@gmail.com and mobile no. [protected] waiting for your revert.

I had my item to be picked up from my office address and the unprofessional attitude of the person who was meant to pick is not good. I asked the guy to wait for 2 mins, you would get the item, he is directly saying sorry i won’t and i’m going. How is this a professional service of company like yours. You guys need to pick up the game

Name jaskaran
[protected]