Blue Dart Express Complaints & Reviews

Last month blue dart delivered hdfc card to my current address, they delivered ang night 7:30 pm night awb [protected] on oct last fy18 and they didn't do door delivery and been rude with me saying that he has other works and can't wait for my family members go to main road, he was literally rude, thought not escalate thinking about i am also employee, hr asked my family members come out of home at night in the dark, now to the same address with month a gap hdfc tried to send another courier awb [protected] now blue dart is telling unable to locate my address within a month they forgot my address or they performance went down worst yo very worst,. They didn't even make one call to my number to address guidance, i don't want to work with blue dart delivery guys, please help me how to get it from local hub i will go and collect it. This is not a entertainment product, it's bank card i will have serious commitments, i am sending the same yo hdfc nodel officer too

I had couriered a packet from new delhi to mangalore on 30 october, 2018 via blue dart vide their receipt number [protected]. Since it contained original certificates (And a weight of 180 grams), i was told that it would go as critical mail and would be delivered the next day.

I paid a high amount of rs. 580/- because i was told it would be delivered the next day.

Till the courier was delivered on 02 november, 2018 evening, it was a nightmare, no reply and anxiety.

Worst experience, ever.

I have called bluedart customer care several times and got token number several times for a courier pickup but till now no one has come for the pickup. I have to send a wrist watch for repair to fossil india pvt ltd in bengalure (Pin 560008). I want to send it from my place bhilai (Pin 490009). Fossil company had asked me to quote their account number 112276 for courier pickup. Despite getting token numbers so many times, no one has come...

Blue dart tracking site is showing the delivery date of my parcel is 03/nov/18 but i didn't get my parcel yet... Why my parcel is not delivered yet... N you are showing wrong information in the site thats totally worng.
Please deliver my parcel tomorrow any how.
And also since two days i am calling in blue dart costomer care no. Neven after picking uo the call no one is responding... Thats really really bad... Pls slove this soon n i want my parcel tomorrow.

I mailed them like this:

Hi bluedart team,

#1.
Last month, i have placed an order through mi.com. The tracking id: [protected]. My address pin code: 721625. The delivery agent didn't contacted with me even 1 time also. On 15th oct, i got a mail that your product is out-for-delivery without agent's contact number.in the evening, they have updated that address not found where they already delivered products before that. And on 22nd oct, they again updated that i refused to take the product even i didn't receive any single call from bluedart. Without contacting with customer, they are updating miscellaneous status.
I have already attached the screenshot of the tracking details.

#2.
One return request i have raised through amazon. Amazon return request no:[protected]. The bluedart agent called me for pick up and told me to go his mentioned place and give the product to him. When i refused to go his mentioned place and told him that it's not bluedart's policies, he used many abuses words to me and told me that "keep your product with you, i won't take your product". Agent name : biplab das (As he mentioned me on call).
Still my product not picked up yet.

#3.
One more product is coming to the same pin code from amazon. Tracking id: [protected]. Will i get the product or this time also bluedart agent returned my product without deliver to me? Today i got massage that address not found like as usual.

May bluedart team will taking any quick actions regarding this kind of misbehaves or we have to take any other actions to give the proper reply for this kind of behaviors from the delivery agent?

I hope, i'll get a reply from you regarding this.

Thanks,
Deb

Hi,

I have been facing issues for the delivery of this particular shipment. Customer executives has been sharing false commitment that the order will be delivered, however it is not happening.

Amazon has shipped this consignment on 29th oct 2018. Since then there is no response from blue dart. Delivery agent has not not called to us a single time since then, however wrong information is been updated in their records stating customer phone is not reachable, customer address requires more information.

I am pretty much unhappy on this particular shipment. I had called more than 10 times to blue dart customer services but no actions has been taken on this yet.

I want to highlight names of the bluedart delivery agents & customer executive. This information was shared to me by one of bluedart custoemr agent.

1. Vanita (Customer service executive)
2. Dev raj (Delivery agent)
3. Subramnaian (Delivery agent)

There is one more delivery agent. But i could not remember his name.

This is for bangalore location

So this is the very first time when I was supposed to receive an order from bluedart. I've been tracking the order since I placed it, and though the order exceeded the prescribed time limit but it's okay. And suddenly today the update from BlueDart shows that the consignee was not available. I mean seriously I did not receive a single call from bluedart regarding my order. This is seriously pathetic. I either want the product or I want my money back!

I had got a call from a blue dart agent (Nalbari, assam) on last saturday that i had a consignment for me. I said that as i was in chennai, i shall collect it on monday. He was such irresponsible that he did not even searched for my address for delivering it. On monday (Today), when i sent my brother to collect it, they said that my consignment had returned back. Even in the morning, i called them that i will collect it today. Still they did not keep it.

People use bluedart service for sending some important documents and the bluedart personnels should show some responsibility.

I would never use bluedart afterwards.

Hi team,
My waybill no is [protected] where i have to collect my debit card from your delivery boy but my shift timings are rotational due to which i am not able to collect my card by my own and when i told him to hand over my card to my cousin brother or my aunty than he totally denied to hanover to them and my cousin name is sanam ahmad khan and my name is usman arif beg so he told me he cannot be my cousin than i told him ok i will collect you from any nearest place than he told me i will handover your card to you once i will see you coming out of your home gate this totally unlogical and i have checked the status where they mentioned that i have changed my address thats why they are returning the card this is not the right approach. Please review my concern and deliver my card to available person on my malling address.

Thank
Usman
[protected]

Iam laxman
My order number is awb [protected]
Order date: 30.10.2018
Delivery date: 05.11.2018
Product name: combo of 4 new fashion slim fit stylish zipper shirts
Size: m
Total amount:999+100 (Shipping)

Return reason: product is totally different in design and colour.
Shirts are very bad colours and quality.
So i was return the product and
I want refund my money.

From past 6 days the status at the tracking site is "undelivered shipment held at location".
Waybill no : [protected] reference no : [protected]

Please let me know when it will be delivered. It has already been 1 week. Why it is not being delivered?

The customer care number is not reachable.
The status was "shipment out for delivery" on 30th october, but nobody came to deliver it.

My tracking id [protected]. And i already got the shipment.

If you can not deliver at door step. Why are you promising someone that you would?

The worst service ever.
I called and they told, if only my village has more number of parcels, they could deliver it to my home. And i had to travel 16 km to collect the box.

This is very unprofessional

Dear blue dart people

This is p banu bhaskar from from idfc bank one of my customer facing problem due to ur bad services below are the details

Consignment number :[protected]
Person whom to be delivered : tabrez
Contact number : [protected]

I don't know why the call not gone to him when there is a problem with delivery
He is scolding us and on our bank

Kindly contact him and make shipment as soon as possible from the person who has failed to deliver the courier

Thanks and regards,
P banu bhaskar,
Idfc bank,
Jayanagar branch,
[protected]

Sir i got the call from blue dart delivery boy and i told him that being a central govt employee, i am on leave for a month nd deliver the parcel at the given official address or home address or shall i send any of my colleagues with my id proof. He told l will deliver at home address. But when i am checking the online status it shows c'nee shifted from the given address which is totally false. Plz do the needful.

Worst courier service ever seen. Blue dart address: blue dart express ltd
Unit no. 3 to 7, ground floor raman tower, sanjay place
Agra, they updated false status as address is not mentioned therefore courier guy not able to deliver. They continuously updating "undelivered shipment held at location." after getting this update from last 7 days i reach blue dart office they said "since diwali is coming we are short of staff" and when i ask why you updating wrong status, blue dart office manager mr. Umesh pal singh replied "you want your courier or not, go i will not give you your courier packet. Do what you can do". Then another person came and handed over my courier packet.

Is this the service blue dart is providing to their customers. Are they providing courier service or try to threaten their customer on cost of their courier.

One parcel to be delivery at my address but i have received a message "we tried to contact you but not able to reach you" no one come and no any single call i received from such person even miss call bule dart service is going to poor and poor and unreliable. I will also complaint in bank
My way bill no is [protected]
I did call at bludart customer care that i will be last available on the mention address on 4 nov but people from your side gave no response. No one receive a single call in your udaipur (Rajasthan) office

Blue dart express ltd — undelivered shipment held at location
My address. Anand market. Thimaiya chok ambala cantt hariyana 134031
My ane no. [protected] please your dispatcher called me than reached thimaiya chok i'm waiting you my contact no is [protected] ya alternative no [protected] house no p-137 near mini market closely deep stricker house

Dear sir,
We have purchased purchased an split ac from voltas online and got mail that company has booked the same from pune on 26th oct 2018 and the expected date of delivary was on 2nd nov 2018.

The awb num is [protected]

Till now it was not received and showing delivary delayed on tracking...
Please follow up and do the needful to delivered at the earliest at given address.

Hi,

This concern is regarding the credit card that i requested for a dispatch and it reached bluedart on oct 31 and was supposed to be delivered to me by nov 1st. I made sure that the timings for contacting me was clearly mentioned in my request so that i could be aware of the time o[censored] people contacting me.

On nov 1st, i had a call from one of your delivery team to which i responded in 15 minutes since i was busy with my work as it was my working hours and the person answered carelessly and lied to have visited my delivery address as the address ive requested for delivery was office itself. And when i requested him to wait for 5 minutes and got down to the ground floor to check for the person and the guy was nowhere to be found and didn't answer my call until 7.30 in the evening after several attempts.

The delivery person later shared a number and asked me to contact the number [protected] to check the status who hardly cared for my concern and making me beg him for what was promised. This person is more rude and almost uses swear words when i request him to help me get the credit card i called this person atleast 15 to 20 times today since morning and he kept asking me to call him after 30 minutes everything i called him though it was working hours.

This person later when i told him i'm available the whole day at my work place, said he dispatched my card to my house address though i mentioned i'll be available at my work place address which is my prioritised address in the request.

Kindly look into it and do the needful as none deserves a service that u offer and as this is the last time i'm ever going to opt for your services...

Regards.

Dear sir,
This is for your kind information that that my package is booked ex-delhi to pilani. Wb no.[protected] and today in the evening i had received the msg from your side. The package is undelivered kindly contact to axis bank for further details... I had not received any call or msg from blue dart executive.
Regards
Naveen shivran
Mobile [protected] & [protected]