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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 230

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N
Neha suyal
from Vayalar, Kerala
Nov 2, 2018
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My icici credit card courier (Reference no-[protected]) which is send by the bank through blue dart is going to deliver by 3rd november. I am not available on 3rd november
In trivendrum because my ilp training is over and i m going back to delhi. Either please deliver my courier today i. E on 2nd november
Itself or please change the address to delhi.
Kindly deliver it to delhi below address
A295a new ashok nagar, delhi 96 street no 23

Please change my delivery address and please slove my problem as soon as possible
Blue Dart Express customer support has been notified about the posted complaint.
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    A
    AshishKumar Singh
    from Kota, Rajasthan
    Nov 2, 2018
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    Address: 313003

    This is the worst experience I have faced towards delivery of my Shipment. Blue Dart Courier employees and his office staff they are not doing their job seriously, they didn’t call me or message and not even visited at my home. Without intimation they have return my Shipment and this is not happened first time with me.

    AWB No - [protected]
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      N
      n k ramani
      from Bankura, West Bengal
      Nov 2, 2018
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      Address: Kolkata, West Bengal, 700026

      Blue dart do not have any customer care to resolve the issue. I have sent two messages none of the messages delivered to them due to their mail box is full and not able to deliver the message. I even send a mail to their delhi office that also not delivered. This is very serious issue and would request to please take up this matter on priority basis.
      Regards,

      N. K. Ramani
      11/p monohar pukur road
      First floor kalighat,
      Kolkata - 700026
      Cell no. [protected]
      Mail id : [protected]@gmail.com
      Blue Dart Express customer support has been notified about the posted complaint.
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        A
        Aaved Saifi
        from Delhi, Delhi
        Nov 2, 2018
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        Address: 121004
        Website: [email protected]

        My eaybill no [protected], p. O[protected] and i am a regular consignee of blue dart courier. My 5 courier are come in a one month at this address. And your company say consignee's address are incorrect. If address are incorrect and my no also printed on consignment [protected], [protected] your delivery boys first duty would call me and confirm my address. Before these formality how can you say consignee's address is incorrect.
        Blue Dart Express customer support has been notified about the posted complaint.
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          R
          Raja Varman Raja
          from Kumta, Karnataka
          Nov 2, 2018
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          Address: 613007

          I have not received my courier even though it is intimated in tracking as that delivery attempt is made. I have been waiting all day in my home and did not receive my package. It contains my us visa which is very important for me. This have been happening regularly in blue dart delivery. I am a regular customer of blue dart dhl and i am very disappointed as well as irritated on experiencing these kind of services. Please take immediate action to rectify it.
          Blue Dart Express customer support has been notified about the posted complaint.
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            N
            Nikhil Fe
            from Jasidih, Jharkhand
            Nov 2, 2018
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            Address: Patna, Bihar, 800013

            I haven't got the shipment which was dispatched on 18th october 2018 from bangalore to patna. Today is 2nd november still hasn't received the product yet. On tracking the shipment online it has been hold for space constraint for many days. I just want you to kindly ensure delivery as soon as possible.
            With regard
            Nikhil
            Parvati niwas hno-06
            Rajendra path north sk puri
            Patna-800013
            [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              N
              Nnr12747r7
              from Mumbai, Maharashtra
              Nov 1, 2018
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              Hi,

              Regarding my way bill no [protected].

              The status shows wrong status. It shows "customer requested future delivery: hal". It is wrong. We have been waiting for the packet whole day and no one has come for yhe delivery. No one has called us too.

              There are very important document in it and we need to sort this out urgently.

              Please halp amd look into urgently.
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                sumitdasx
                from Mumbai, Maharashtra
                Nov 1, 2018
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                My waybill no. Is [protected]
                On 31st oct, 2018 at 12:09 am, i receive a sms from blue dart about that my parcel is delivered at 1832 on 30-oct-18 to self. But i didn't receive my parcel yet. I already paid for my parcel. The estimated delivery date was 30th oct. It's 1st nov today, i didn't receive any parcel. What kind of service is this?
                Can you please let me know where is my parcel now?
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  S. Harjeet Singh
                  from Hoshiarpur, Punjab
                  Nov 1, 2018
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                  product not delivered/not picking up helpline calls

                  Address: 147003
                  Website: [email protected]

                  I got a message from BlueDart that my product is not delivered because the Consignee'S Address is Incorrect. I tried calling to the customer care number provided by them more than 30 times but it is always saying that the number is currently busy.

                  These are the details of my product:
                  Waybill No : [protected]
                  Reference No : 235828
                  Pickup Date 30 October 2018
                  From Gurgaon
                  To Patiala
                  br...
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                  S
                  Shweta Lokhande
                  from Bengaluru, Karnataka
                  Nov 1, 2018
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                  Address: Pune, Maharashtra, 411057

                  The shipment was arrived at blue dart office on 29.10.2018, even after more than one week passed the shipment has not been delivered yet. They are just updating the status "undelivered shipment held at location". When will it get get delivered.# pathetic service!!

                  Even the contact no provided by blue-dart in unresponsive and not information has been shared that how one can get his parcel delivered. Even the other parcels got delivered by the same courier agency. But in this case they updated the status
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    from Kanchipuram, Tamil Nadu
                    Nov 1, 2018
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                    Address: Bangalore, Karnataka, 560043
                    Website: Www.bluedart.com

                    Hi team, my bank has send my new debit card through your courier service to deliver in address #988, 2nd b cross Babusapalya and my contact number [protected]. But your team without contacting me delivered it to some one else to some wrong address. When I complained they said they will recover and come back but didn't do same and now avoiding my calls both delivery person and this area blue dart manager... Pls check this wonderful service given by Blue dart. There numbers are given below for your action.
                    [protected] - Blue dart manager
                    [protected]- delivery boy
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      P
                      pmail
                      from Mumbai, Maharashtra
                      Nov 1, 2018
                      Resolved
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                      Resolved

                      Address: Dehradun, Uttarakhand, 249137

                      Blue dart is unresponsive regarding lost package with tracking number [protected]. They say they could not locate my address but they have never called me. They are also non-responsive to my emails. Package arrived in my town three days ago. It has now been 15 days since product was shipped. Blue dart staff has also lied and indicated that package was picked up on oct. 20, but i have proof that it was picked up on the 17th of october.

                      Will file claim of rs. 14, 000 (Product value).

                      Peter
                      [protected]
                      Mar 5, 2021
                      Complaint marked as Resolved 
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        AnupN
                        from Kolhapur, Maharashtra
                        Nov 1, 2018
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                        Address: Latur, Maharashtra, 413521

                        I had ordered from amazon which was to be delivered by blue dart, package no awb# [protected]. I got a call in the morning 10:18 am from the blue dart's delivery agent (Mobile no - [protected]), saying that package was available in the local courier office. But instead of delivering the order to the mentioned address, the delivery agent arrogantly asked me to pick it up from their office or the delivery will be delayed as they were apparently busy. I conveyed my ability to pick up and said him that i was okay with the delay.

                        I then called him again, on the mobile number - [protected], in the afternoon at 4.30 pm regarding the status of my order. He again arrogantly and rudely asked me to pick it up from the office. I told it was his job to deliver and told him i will be waiting for him to deliver.

                        Instead at night i received a message from amazon and blue dart that the order was cancelled. This outraged me, as it can be seen that the delivery agent cancelled my order without even attempting to deliver and added that i, the customer, cancelled it. And it can be seen from other complaints that such complaints about delivery agent cancelling order on their own isn't uncommon. As a courier service delivery agent, it's their job to deliver, instead of asking customers to pick up the order. I need a strict action taken against such rude, arrogant and rouge delivery agents causing trouble to customers like me. Please inform me too as what action was taken against such delivery agents (Mobile no - [protected])
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Archit Anand Verma
                          from Naksalbari, West Bengal
                          Nov 1, 2018
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                          Address: Kolkata, West Bengal, 700040

                          I want to update my land mark for my axis bank debit crd delivery as i m in kolkata... And delivery is in samastipur... And. Also the delivery guy didnt called me by reaching location... I put the waybil no. And i could see... That there is mentioned that unable to held landmark.. But they should atleast call me by reaching there but i didnt got any call... Its an urgent delivery kindly look into it.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Hi, thanks for writing in. Here is a link that will give you more information on this topic - http://bit.ly/2LieSFs Regards, Team Axis Bank.
                          Hi,
                          My waybill number [protected]. My hdfc credit card is stil not delievered. Evrytime they put a status address incomplete. It is pathetic more than 3 times my card is sent it back to bank. everytime i got a call from hdfc and take my request to call me on my registeres mobile when the person will get out for the delivery even though i never get a chance to talk with courier person because the courier person never called me. I think blue dart management should have a common sense...that before delivery the person should called up to the person who is responsible for the pickup. And please don't say that it is a policy you can't make calls when it is related to bank related documents...and hence if you do so..the person will never get the bank documents or anything realted to it. Please consider it as a complain. And please make a call before the delivery.

                          Thanks,
                          Bishwajeet
                          Phone-[protected]
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                            A
                            amdkanna
                            from Ernakulam, Kerala
                            Nov 1, 2018
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                            Dear sir / madam

                            Today morning i am received 3 sms to my mobile no ([protected]) at 2.51 am, that messages contain your amazon products delivered yesterday at 21.26 hours by self.

                            I am not received any amazon courier yesterday.

                            Way bill no: [protected]

                            I complained to customer care [protected], no proper answer not received, even they are not taken my complained and not given any complained number, then i asked at least give coimbatore office contact number she didn't give.

                            Very poor customer care support i already lose some money for 1860 service, she telling call again tomorrow.

                            Final status : still not received my goods.

                            Kindly take my mail as complaint and do the needful to get my goods.

                            Thank you

                            D. Kannan
                            Coimbatore

                            Mobile no: [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              K
                              Kaa Si
                              from Vijayawada, Andhra Pradesh
                              Nov 1, 2018
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                              Website: Blue dart

                              Hdfc bank was sent me a debit card. I have changed my delivery address and updated in hdfc portal. Because i relocated from that delivery address. But i need that debit card. I can pick the debit card from hyderabad, i[censored] provided the address. I contact hdfc chintal ground floor female employee and she was not responded. Please help me out to send the package on below address. Thanks in advance

                              My mobile no [protected].
                              Address: k jai kalyan goud.
                              Plot no. 173, first floor, room no. 4, behind vijaya school, shapur nagar, jeedimetla
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                G
                                Geetha Kanchan
                                from Bantval, Karnataka
                                Nov 1, 2018
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                                Address: Bangalore, Karnataka

                                Ref no [protected]

                                I redeem my sbi rewards points and ordered bajaj toaster and ga e shipment address of bangalore. As so far it was not delivered, i checked the status and was told that it was delivered on 13th october to mr. Rajendra who does not stay in the shipment address. How can it be delivered to any person without verification. Please look into the matter and compensate the loss
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  Vidya2426
                                  from Guhagar, Maharashtra
                                  Nov 1, 2018
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                                  Address: Pune, Maharashtra, 411014

                                  I order one item through lenkart and my bad luck they choose you as a delivery partner...
                                  Though my order number is [protected].. Which is cod... Delivery boy came and stated card is not acceptable.. And only cash is the way of payment.. And refuse to deliver product as i dont have enough cash.. Please confirm... If yes then please check where you are.. We are going towards digitization.. So please confirm asap.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    डॉ. दिनेश त्रिपाठी
                                    from Lucknow, Uttar Pradesh
                                    Nov 1, 2018
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                                    Address: 271201

                                    मैंने amazon से एक जूता मंगाया था जो मुझे blue dart कूरियर से भेजा गया । कोरियर ने जूता कंपनी को यह कहते हुए वापस कर दिया कि कंसाइनी ने लेने से मना कर दिया जबकि न मेरे पास कोई डिलीवरी करने आया न ही कूरियर द्वारा मुझसे फोन पर कोई संपर्क किया गया । इस मामले में मैंने blue dart कोरियर के कस्टमर केयर सर्विस पर तीन बार मेल करके शिकायत की । तीन बार ही amazon के कस्टमर केयर सर्विस पर फोन करके शिकायत दर्ज कराई । लेकिन कोई समाधान नहीं मिला । ब्लू डार्ट ने तो कोई रेस्पॉन्स भी नहीं दिया । मेरा ऑर्डर प्री पेड था । यानी सामान तो मिला नहीं, पैसा भी फंसा । ऐसा नहीं है कि ये पहली बार है । इससे पहले भी कई बार ऐसा हो चुका है । मेरा ब्लू डार्ट वे बिल [protected] है ।
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      M
                                      madhur TR V
                                      from Lucknow, Uttar Pradesh
                                      Oct 31, 2018
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                                      Address: Jhansi, Uttar Pradesh, 284003

                                      Your order from amazon with blue dart awb# [protected] is undelivered due to address related issues. To reschedule, please call[protected] from 9am-9pm mon-sat.

                                      Hi
                                      Above message is repeated by bluedart in almost all courier shipment by jhansi office on regular basis. Address is perfectly fine and there are no issues whatsoever.
                                      It's become a regular habit of bluedart to delay it's product delivery which is seriously shameful.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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