Blue Dart Express Complaints & Reviews

My waybill number is [protected]. I ordered an item from Zara on 26th November 2022 and the app showed the estimated delivery date of 30th November 2022. I wanted the item latest by 1st December 2022. The parcel was shipped through Blue Dart Express. The company Zara gave the parcel to Blue Dart on 26th November itself. The parcel is stuck in Gurugram and Delhi since then and there is no update. I have tried calling the company for more than 50 times, 53 to be exact and there has been no response. The call just goes busy or unreachable. I even tried mailing the concerned authority but there has been no concrete reply or update about my order. I would be really grateful if you could look into this matter

I ordered a coat from Vero Moda for the winter as i will be traveling to a cold country. It was to be delivered on 28th Nov. I received a message saying "out for delivery" but it never came. The same night, i received a message saying, we attempted delivery but the consignee's address is invalid (i checked and it wasn't) So, i clicked on the link and shared the already correct address again.

Today, I spoke to vero moda's customer care and they said they have asked blue dart to speed it up. I received a message again saying it is out for delivery but - yeah, you guessed it, nothing.

Note, there is no delivery boy's number shared or a live tracking. I only says "out for delivery" but nothing comes by. I am also at home the entire day so there is no way I'd miss it.

I have not received a call or next or any update on the parcel. I am leaving in 3 days and this service is next to pathetic. At this point, it is easier for me to apply and receive government documents than get a delivery from Blue Dart.

Worst thing is that their customer call center numbers are all invalid. The most you can do is write an email. And, I expect them to take their own sweet time to respond to it as if it is being delivered by a pigeon.

Either way, my number is [protected]. If you cant understand my address (not like its rocket science) ill guide you to it.

The delivery guy did not even contacted me for the address but addressed as cosignee is not available at the address. Please take action on this

Dear Team
This is the 2nd time that my Shipment is not delivered on time. This is very worst and poor service delivery you have in my location Dhamnod MP 454552.
Your DB staff mentioned above is so rude and ruff in behavior and not giving any response regarding my shipment.
He mentioned in status as Out Of Delivery Area Location, while my address is in the middle of the main city.
Kindly take action in this regard and provide your shipment today itself.

The parcel delivery was booked by the online delivery store on 25.11.2022 with correct address. It was out for delivery on 27th november but not delivered left with the comment saying delivery area not accessible. Again out for delivery on 28th again the same status updated saying delivery area not accessible. Information was given to the customer care saying if they face problems ask the delivery person to give a call on the mentioned mobile number. But not attemted to call. Worst service, hundres of delivery happen here from online stores not a single problem but blue dart is the worst.

I ordered an product from random website which was delivered by ur executive i picked the order from him on 11 nov nd taken witn me to home when i opened it the product was empty but i paid ur executive 999 rs next day i returned the order nd asked him for the refund he said it will take 2 weeks now after such days he is not returning my money nd the waybill number which i got from the product shows that the product is returned what i think is that ur executive give me intentionally the empty product but he returned the product nd charged me money he was also saying that i will not get any refund pls look into the matter and ask bluedart executive in barwala to refund me the amount

Hi,

My waybill number is [protected] and I was waiting all day for delivery as per the site status check. I called up customer care to get this delivered too in priority.

However after 8 pm i see this status as Prohibited Area-Entry Restricted For. Is this even justified. We dont have security or anyone. Its just a stanalone apartment. Nor did the blue dart delivery person called. I want my shipment to be delivered tomorrow at any cost.

Booked one parcel on 24th November and expected to be delivered on 28th November at Bangalore still not shipped from Bhubaneswar

I order with my number [protected] some spare parts like xr black pannel and charging flex cable on 23 november but till 27 november i did not get that. When i track my id number then it shown they are rounding here and there but could not reach at perfect location. You cheats ti everyone. You shows only 3 days for delivery but that is only temtation. I will send you legal notice throgh my chamber from District Rohini Court.

Hi, I want to bring this to everyone's attention that Bluedart executives are claiming False Delivery Attempted-Premises Closed, there were no calls made to my phone number or any type of communication details provided to me by the company, I was supposed to receive my credit card through their services Waybill No. [protected], this is really deceptive and people are being cheated in a way. Please take some strict action against the delivery...

Dear SBI credit card holder your credit card will be delivered on your address by 25 november 2022.
it is second time that the credit card is not delivered on my address it show that the area not covered by blue dart
it is requested to kindly send the card on the detail given below

Modern fashion palace kumarhatti, opposite UCO bank kumarhatti 173229
[protected]...

Dear Sir/Mam,

I am working in Axis Bank. Parcel [protected] belonging to our customer Ashok Lokhande is with Courier Boy since Monday, 21 November 2022. This parcel belongs to the bank and if there is any isuse, we will take legal action. Parcel Delivery Address Shri Ram Colony Sachaimata Mandir Road, Santosh Nagar, Katraj 411046. Career Boy Mobile Number [protected].

Dear Sir /madam
One of the couriers was supposed to receive the date 14 Nov 22 which was very very urgent till the date I could not receive it and the penalty already started.
I call to customer care but did not get any solution on it pls help to get it very soon other wise many losses interlink with it.

My Shipment tracking says "on Hold For Regulatory Paperwork".
Shipper has emailed Eway Bill two days Back.
But Package is not Delivered.
Please Resolve
Thanq

Please cancel my order it was placed by mistake.!!!

Hi,

My waybill number is [protected]and I was waiting all day for delivery as per the site status check. I called up customer care to get this delivered too in priority.

However after 8 pm i see this status as Prohibited Area-Entry Restricted For. Is this even justified. We dont have security or anyone. Its just a stanalone apartment. Nor did the blue dart delivery person called. I eant my shipment to be delivered bh monday at any cost.

Hi,

My waybill number is [protected]and I was waiting all day for delivery as per the site status check. I called up customer care to get this delivered too in priority.

However after 8 pm i see this status as Prohibited Area-Entry Restricted For. Is this even justified. We dont have security or anyone. Its just a stanalone apartment. Nor did the blue dart delivery person called. I eant my shipment to be delivered...

Sender sent the courier on 9/11/22, and I have yet not received it (today 19/11/22)

I try to check on tracking status.
My awb is invalid.

I called the customer care, they refused to help me track the shipment.
Asked for local contact number of a blue dart office, they refused to provide that too.

How am I supposed to track my important shipment with such a ridiculous service and behaviour ?
And this is not the first time for their bad service.

Please help !

My way Bill Number is- [protected]
My assets send by my company is delivered to an unknown address.
It is very imp parcel and without this i am unable to start my job .
Even i called to customer care they said your complaint resolved within 24 hrs. but still i don't where is my that parcel.
They delivered my parcel on 17th November 2022 at different location.
That Parcel is my personal Laptop how can blue dart delivered someone's important parcel in wrong address even in different state and also they have zip code on that address.
I asked to customer care to register a complaint but they said you will get a call from blue dart within 24 hrs., but still i didn't get any call from blue dart express.
I need it on time, because of this i have to wear huge amount of money.
Who will compensate it???
I need it very urgently, please deliver my parcel as soon as possible.

I am at home waiting for my delivery of spectacles as my earlier one broke.
But the delivery partner even didn’t attempted delivery and message came that consignee was out of town.

What kind of service is this. What if the delivery is essential.
This is not the way you should serve customers. Whats the point of paying huge fare charges if the service is same as indian post

Regards
Varun Juneja