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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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V
Vichu Vicky
from Chennai, Tamil Nadu
Sep 14, 2018
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My Tracking number - [protected]. I need to change the delivery address. Because I relocated from that delivery address. But I need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delivery. Please take it as high priority and reschedule this to below address. Thanks in advance,

Address:
Door.no-9, Pushpa apartment, 1st Street, Parameshwari Nagar, Adyar, Chennai, Tamil Nadu 600020.
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    Singh sanoj
    from Burla, Odisha
    Sep 13, 2018
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    Address: Jamui, Bihar, 811307

    Dear concern,

    One of your delivery boy call me for collection of my consignment from office, they will told me i am not going to delivered to your address also he told me its not my responsibility to deliver, its your responsibility to collect from my office, is it blue dart policy???
    M sharing his mobile no take necessary action against him.
    Who will pay my loses??
    Mobile no of delivery boy :- [protected], office owner is also said same... Pls take correct action against him, otherwise i will write a fir against blue dart... Waiting for your positive response.
    Thank you.
    Blue Dart Express customer support has been notified about the posted complaint.
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      P
      Prayag123
      from Talcher, Odisha
      Sep 13, 2018
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      Address: Ganjam, Odisha, 761105

      I am smruti biswal
      My product no is # mf513739
      Order date: 07/09/2018
      Delivery date: 13/09/2018
      Total amount: 974 (Sub total 899 + shipping 75)
      Return reason: totaly different product (Saree)
      I am not satisfy to your service coz your product is too bad & its quality is very poor also its color is different as well as its brand. So i want to return the product and refunnd my money as soon as possible.
      Its a request please dn't play a coustemer emotions..
      Yhank you but i want my money as soon as.
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        Shivam8766613043
        from Kota, Rajasthan
        Sep 13, 2018
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        My AWB#[protected] is returned to the originator without attempting any delivery at my address.As I was checking the status of my package after delivery date it was continuously showing that delivery attempted but undelivered. They didn't even make me any call to contact me once. I receive many deliveries at my address but This problem is only with your company representative.
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          SharatSingh
          from Mumbai, Maharashtra
          Sep 12, 2018
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          Address: Hyderabad, Telangana, 500084
          Website: BlueDart

          Hello team,

          I'm employed with accenture india redeemed my corporate coupons one with baskin robbin and one from amazon.
          The delivery agent only dispatched baskin robbin coupon a week back but not dispatched or provided me amazon coupon worth 1000 rupees. I was awaiting for coupon since a month.

          I seriously need an explanation against this before i take this legally to consumer forum and user blog's.

          My name: sharat chandra singh
          Employment id: 11121917
          Company: accenture india pvt ltd
          Mobile: [protected]

          Need urgent reply and coupon returns.

          Awaiting for reply..

          Regards,
          Sharat
          Mobile: [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            R
            Rdp1996
            from Delhi, Delhi
            Sep 12, 2018
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            I order product from amazon but after out for delivery your bluedart viramgam not contact me & return my product and write that customer refused to delivery but i don't know anything because your courier executive not contact me it's happening every time your bluedart courier office never call us & return my product everytime without informing cutsomer bluedart return my two orders in two days without contacting me way bill no - [protected]
            And other is [protected]
            And some days ago u have ordered one printer but your bluedart viramgam office not delivered my product & i have to pick up from their office 50 km from my original adress every time bluedart disappointed me & liey with me... Now i never trust bluedart & i also complain about amazon to never ship my order via bluedart
            Blue Dart Express customer support has been notified about the posted complaint.
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              R
              roshan koottiyani
              from Mumbai, Maharashtra
              Sep 12, 2018
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              Address: Mumbai City, Maharashtra, 400104
              Website: BlueDart.com

              The blue dart number provided is almost always busy. Terrible connection. And to top it all the agents who answer the phone are purposely hanging up calls. Never have I ever recieved a solution on the first attempt. It's always takes atleast 5 tries to get something as simple as tracking a shipment done. It's rediculous to have to wait and make repeated calls for something so simple! September 12, 2018 I faced the same issue. I explained to the rep that this is the third time I'm calling and I was hung up on. She cut me off abruptly as if to say '### like that happens, deal with it!' It's a ###TY company. Not that I'm expecting the world from this company. But what do you say about an organisation that can't do something so simple?
              Blue Dart Express customer support has been notified about the posted complaint.
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                K
                Kisan Patri
                from Titlagarh, Odisha
                Sep 11, 2018
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                Address: Kendrapara, Odisha, 754250

                I have purchased a T shirt from Amazon on 1 September 2018 having tracking ID [protected].I have given my office address for delivery. I got a message today at 12.51 about out of delivery to my parcel. After that I have not been contacted by any delivery person but my parcel has been refused and sent back to the seller. This is very unfortunate that I have not refused my parcel but it was sent to sellers without contacting me.I have purchased it for Ganesh puja but I didn't receive it.
                +1 photos
                Blue Dart Express customer support has been notified about the posted complaint.
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                My product didn't deliver...and the courier man is making excuses from three days...firstly he told that it's holiday but it wasn't after that he told that he had only 1 parsal..now what can i do??
                Reply
                I have sent to the same consignee before and you delivered. The address and phone number are same.It was held at your location for 15 days. When I called your office at bihar sharif they said due to rakhi it will be delivered late.
                Please deliver it.
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                  M
                  meyya
                  from Salem, Tamil Nadu
                  Sep 11, 2018
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                  Address: 641001

                  The docket [protected] from ICICI pru not delivered to me, but got the SMS
                  to my mobile that it has delivered to some body names as SELVARSJ.
                  The docket is from ICICI pru . But not delivered to me and the SMS from Bluedart says " It has delivered to Selvarsj"
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                    V
                    Vikas Korjani
                    from Bengaluru, Karnataka
                    Sep 11, 2018
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                    Address: 560066
                    Website: Www.bluedart.com

                    Waybill number [protected]

                    Current status is shown as delivery attempted at 6 40 pm on 11 september

                    My shipment was supposed to be delivered 11 september and i am waiting at home whole day no delivery was attempted.

                    My security maintains logs for all deliveries and guests and there is no entry for bluedart for my apartment.

                    Same has happened to me twice in past.
                    Please address this complaint at high priority
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      A
                      Amandeep Jandyal
                      from Delhi, Delhi
                      Sep 11, 2018
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                      Hello i have not receved my oreder this is not tolerated are you crazy the oreder which is missplaced is very important for me i have never faced these type of cheap things in my life ever .in this order include my debit card, passbok as welll as my checque book also.ashme of you guys .i dont beleve in you ever in my life again .if you are real and genuine customer problems solver then provide me asap
                      awb is [protected].
                      Blue Dart Express customer support has been notified about the posted complaint.
                      View replies
                      PL note my docket no [protected] is not delivered at my address.Your customer care keep on disconnect the phone.I tried 71 times but not received.Such a bad service at your end is not expected.Will never Use this Courier in life
                      My contact no [protected]
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                        V
                        [email protected]
                        from Bengaluru, Karnataka
                        Sep 11, 2018
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                        Address: Bangalore, Karnataka, 560034
                        Website: bluedart

                        Without information about the delivery boy details, suddenly call came and said from blue dart, that time i was having lunch at hotel and requested to wait for 5 min else deliver the same at my reception, he denied for both and i requested him at least can i come and collect at the hub, for that also he denied, it seems their agenda is saying consigee not available and looting the money and keep the customers in worry, very fathatic job. Worst service.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        View replies
                        The bluedart delivery guy denied to deliver the parcel in the concerned address and melade me travel 1.5 km to get the parcel. He was not apologetic and had a very bad behaviour
                        Reply
                        Dear sir, my involap no.[protected]

                        From kotak security...its not receive me
                        From Blue dart last about 7 days...so please be needful sir...as arlier as possible...thanks...

                        From
                        Parashar Shavka
                        Reply
                        I didn't receive my product till now..it's delivery date was 31 aug.i have talked about it with your employees at Ludhiana offices but all in vain.they are not giving me any way out.so help me.

                        delivery instruction - Comment #3207541 - Image #0
                        Reply
                        Product not mach that i order
                        Reply
                        Hriday mondal's reply, Sep 7, 2018
                        Product not mach that i order
                        Hriday mondal's reply, Sep 7, 2018
                        Product not mach that i order i want to return this product
                        Please sir my way bill no [protected] urgent give me your boy not working job only fake information loud website my company my department cuttack odisha best one adress my a dress is ok your service boy not ok my contact no _[protected] GRAND AUTO UDYOG pvt LTD 753012
                        Reply
                        I have sent to the same consignee before and you delivered. The address and phone number are same.It was held at your location for 15 days. When I called your office at bihar sharif they said due to rakhi it will be delivered late.
                        Please deliver it.
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                          T
                          Taxved
                          from Bengaluru, Karnataka
                          Sep 11, 2018
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                          Address: Jamnagar, Gujarat, 361008

                          Respected, i purchased watch through paytm but that item is damaged regarding that i sent query to paytm and they agreed to send back that product. They told blue dart courier service will pick up that item from me but here, at jamnagar blue dart office is reply me even i call many times. Very experience from blue dart and this happened third time with me that no a single time they reach me and never receive call too. This is very bad if i will not get answer and if i will not receive my refund due to blue dart service i will claim on blue dart jamnagar office in consumer court.

                          Ashish h pandya
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Sep 11, 2018
                          Updated by Taxved                           consumer complaints logo
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                          Electronics & AppliancesBlue Dart Express regarding product pick up
                          Blue Dart Express — regarding product pick up

                          1 Review
                          Taxved on Sep 11, 2018
                          Mark as Resolved

                          Respected, I purchased watch through Paytm but that item is damaged regarding that I sent query to Paytm and they agreed to send back that product. They told blue dart courier service will pick up that item from me but here, At Jamnagar blue dart office is reply me even i call many times. very experience from blue dart and this happened third time with me that no a single time they reach me and never receive call too. This is very bad if I will not get answer and if I will not receive my refund due to blue dart service I will claim on blue dart Jamnagar office in consumer court.

                          Ashish H Pandya
                          Sep 12, 2018
                          Updated by Taxved                           Reminder,
                          Respected, I purchased watch through
                          Paytm but that item is damaged regarding that I sent query to Paytm and they agreed to send back that product. They told blue dart courier service will pick up that item from me but here, At Jamnagar blue dart office is reply me even i call many times. very experience from blue dart and this happened third time with me that no a single time they reach me and never receive call too. This is very bad if I will not get answer and if I will not receive my refund due to blue dart service I will claim on blue dart Jamnagar office in consumer court.

                          Ashish H Pandya
                          View replies
                          From 04.09.18 on wards no tracking found of my product
                          tracking Id-[protected].Pl delivery my product as early as possible
                          mob-[protected]
                          Reply
                          I am baikuntha patra
                          Sm netserv technologies
                          Ferns icon 2nd floor
                          Doddanakundi out ring road marathahalli b lore 560037
                          Awb#[protected] as i leave on today i can't collect my tclq package. Kindly resuddle tomorrow i will collect the same without fail.

                          Regards
                          Baikuntha patra
                          [protected]
                          Reply
                          Bahan chod...madachod...tum log kya hall bna rkha hai re bluedeart ka...salo delevary ke expected date se one month late delevary kar rahe ho tum log...sale kutte costmar ko bevkoof bana rhe ho bahanchod
                          Reply
                          I have courier from my bank AWB [protected], got call from Dasuya office also that going to deliver within 2 hours but it returned it back with informing and it happened two times ... it’s showing attitude towards work of guys working in Dasuya -144205 office ...I am recommending never use this courier service !!
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                            K
                            Krishna Dhotre
                            from Nashik, Maharashtra
                            Sep 11, 2018
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                            Address: Pune, Maharashtra, 411018

                            My two important documents are not deliver in time. On delivery time no call from delivery boy. At least infom to the person and then return the goods or parcel. Your delivery within the india and accross the india but still you shuold not reach my house. This types of blue dart services. Improve your services.

                            My tracting id -[protected]
                            Name. Krishna dhotre
                            Mob.[protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            View replies
                            Hi siir, I am booking a credit card from axis bank, they people send a delivery for credit card in blue dart courier service, but they people taken 6days of delivery..still now not happen.. How they people given a customer service..

                            Keep it up
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                              N
                              Nigmanand
                              from Mumbai, Maharashtra
                              Sep 11, 2018
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                              Address: Bangalore, Karnataka, 560066

                              My waybill no is [protected]. My shipment partially delivered on 18th august and delivery boys said rest shipment delivered in next 2-3 days. But still i will not got the rest shipment. When i call the number which is given by delivery boys most of time then not pick the call and when pick the call he only say will deliver tomorrow. When i asked give me you manager number he give me a number. When i call on that number he said give me 48 hours i will call you after that he not call back and not receiving my call.
                              I also write mail to blue dart supporting team. They also reply we are searching and will reply shortly. But still i am waiting my shipment.

                              Please tell me when i will get the remaining shipment.
                              +1 photos
                              Blue Dart Express customer support has been notified about the posted complaint.
                              View replies
                              My product hasnt been delivered yet. I do not even get a message regarding the same. And when i track the link that they had sent to me a couple of days back, i see this status- DELIVERY ATTEMPTED PRRMISES CLOSED.
                              i was at home all day and nobody came.
                              Reply
                              My shipment was not delivered from last one month. every time blue dart company says address not found and not try to contact to me. This shipment have my very important documents and i have face very high trouble. please do needfully as well as soon possible
                              Reply
                              AWB. [protected]
                              Status is C'nee shifted from given address.
                              Didn't understand why? I am staying in same address only and same courier service delivered some other item few days back.

                              No Body call and status is updated like on their own wish.

                              what should I do here?
                              Reply
                              The address and details to be delivered being so clear till July 2018 was fine but the insincerity shown in the month of August without any information to the receiver is simply unexpected. Kindly look after the matter .
                              Reply
                              Plz cancel my order
                              Reply
                              I was to receive my parcel today buy I haven't..and the customer care is not receiving the phone...i have tried thrice but no one is receiving my call..I want to know the status or the problem why my parcel hasn't reached..i had ordered a babyliss hair curler from nykka..
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                                N
                                Nìtín Kríshnan
                                from Chennai, Tamil Nadu
                                Sep 10, 2018
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                                Address: 400708

                                Need a sincere assistance from your end, delivery of icici credit card is 10/09/2018 and it has changed to 25/09/2018 as i am out of town hence cannot receive it by hand personally on the actual delivery date
                                Please have the relevant details for your reference
                                Waybill#[protected]
                                Reference#[protected]

                                Kindly reschedule the delivery on 25/09/2018
                                Expecting your sincere assistance
                                Blue Dart Express customer support has been notified about the posted complaint.
                                View replies
                                Aedres sahi he par blue dart ye bolte he aedras galat he aor couriyar vapas jata he vo costomer ke pas pahuchta hi nahi

                                icici credit card - Comment #3205670 - Image #0
                                icici credit card - Comment #3205670 - Image #1
                                icici credit card - Comment #3205670 - Image #2
                                icici credit card - Comment #3205670 - Image #3
                                icici credit card - Comment #3205670 - Image #4
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                                  D
                                  Didodeepu
                                  from Chennai, Tamil Nadu
                                  Sep 10, 2018
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                                  Address: 600082
                                  Website: SNAPDEAL

                                  I have ordered a product in snap deal. And the estimated delivery as on september 14, 2018. But the product was out for delivery was on before september 10, 2018. I was unavailable to receive the product. The courier man was very rude with me. I tried calling his number. But he didnt pick up my call. He just speaks unwantedy.. Mentioning that why you don't have money in hand to buy a product.. Please keep money in hand and then buy a product. Who he is to question the customer.. Who he to tell whether i have money in hand or not. Such a cheap behaviour.. Please don't send like this type of courier man.. I have cancelled my order only because of him. I have attached his mobile number with name venkatakrishanan/ [protected].
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    A
                                    atvr
                                    from Hyderabad, Telangana
                                    Sep 8, 2018
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                                    Address: 500015

                                    On 5th september evening i received a telephonic call from blue dart courier boy, stating that axis bank debit card has to be delivered to me but i was not available at delivery address. I told him that, i'll come tomorrow morning around 10:30-11:00 a. M to the said address so that i can collect it. He told me that he will give it back to axis bank of trimulgherry branch. So i went next day morning i. E. On 6 september but it was not delivered hence i went to blue dart office of trimulgherry and told my problems to the receptionist there, he noted down my mobile number and promised me that he will find out and call me by evening. On 8 september morning i went to bank again, and yet the card was not received. Also i have not received any call from blue dart office of trimulgherry and hence went to blue dart office at trimulgherry, secunderabad-500015. The receptionist spoke to me in most unprofessional way. Courier no.: awb#[protected].
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      A
                                      ashu123mae
                                      from Mangalore, Karnataka
                                      Sep 8, 2018
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                                      Address: Patna, Bihar, 800001

                                      Way bill no. [protected], is still awaiting delivery. I have made several calls to the blue dart courier agency number toll free number [protected] and given landmark & also guided several time on dated 8th sep 2018. It was said, will be delivered today afternoon but unfortunately not till now late evening.

                                      Address: c/o mahesh kumar gupta.
                                      Lf 12 type 2, sk puri boring road patna 800001

                                      Landmark : opp. Lane - krishna apartment

                                      Please deliver the courier asap.

                                      Regards,
                                      Mahesh gupta.
                                      [protected]/[protected]
                                      +1 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        I
                                        ishaissocool
                                        from Chennai, Tamil Nadu
                                        Sep 8, 2018
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                                        Address: 600036
                                        Website: Bluedart

                                        This was not expected from a brand like bluedart. I am a student from iit madras and my courier was supposed to reach me a week ago. However, i was called several times on alternate days for the delivery attempt and each time the call was cut the moment it was picked, just to make sure they attempted it. After that whenever i called back even if it's seconds after their call, nobody picks up. I have a proof of calling them back to back for 20 times and they did not pick up followed by a message of my courier cancelation from their end stating "canceled by the recipient". This was already the most unprofessional behavior i have seen from such a big brand, to top that, none of your city centers pick up to call from the customers.
                                        This is the phone number of the delivery person who made me file a complaint on consumer code against you people: [protected]

                                        Close the customer service company if it's so difiicult to handle the core value you offer.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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