Blue Dart Express Complaints & Reviews

Hi,

My name is Arun, I have ordered a product from Aptronix and they have selected Bluedart as the courier service.

I have ordered the product on 12th of October and was promised to deliver on 21st October before Diwali. As per Bluedart my place was remote so they blocked the product for 8 days in same location after reaching customer service I have been told that they are not sure on the delivery date.

So I had to cancel this by reaching Aptronix, now the new story begins, the product was approved for return to seller and now they have hold this with the status regulating paper work.

Literally wondering how these super fast courier service is so careless in their job.

Today it’s 3rd of November 2022 still waiting for my product to get delivered to Aptronix and they can proceed with the refund.

Worst services by both companies hoping some one to help me here because of the audacity towards customers.

I have received wrong item ...please take back your product and refund my money

I was supposed to receive a package by 31st October but it's 2nd Nov and still neither the delivery nor any updates.

Tracking no: [protected]

The status is now showing contact customer service. But not one of the three numbers listed on their website is working. They are busy 24x7. They haven't reverted back on my mail as well.

Shipment number-[protected]
Ive been tracking my shipment and its been stuck at the final destination since 24th of Oct 2022 10:05. My shipment is already past the delivery date which was on 24th oct 2022. I have never faced an issue with bluedart but this time I am very disappointed. The shipment has been inscan for 24 hours at the final delivery station. Contacted the customer service several times and everytime they say it will get delivered but it doesn’t. On 29th of Oct 2022 it was OUT FOR DELIVERY but deliver was never attempted. I called again to get an excuse that my phone was unreachable. Thats untrue bcz i always get an SMS alert if my phone was unreachable and if someone had tried calling. Even if the phone was unreachable my address was not. My address is very much accessible and also on the google map and moreover there is always someone at home to receive the shipment so why call but not try to deliver the product. I have been receiving BLUEDART parcels every week without a call how come all of a sudden they decided to call and not deliver?
They are just making lame excuses bcz the parcel is big as it is a mattress topper. Why accept courier when you can’t deliver it?

I have received by order from bluedart.com
Product not working properly so I want to return thik product immediately
My order I'd is [protected]
My contact number is [protected]

Hi,

I would like to raise a complaint against Blue Dart about a shipment. The product was sent by the bank and the status was set to delivered even before handing it over to me. It was set to delivered in the morning at 9:01 AM on 13th Oct whereas the Product was delivered at 3:40 pm on that day.

I asked the delivery agent multiple times about why the status was set to delivered before handing it over and didn't receive any response from him. Also I haven't heard a proper response till date(10/31/2022) yet from the Bluedart customer care team about the same after providing requested information and sending multiple follow up emails.

It seems like there is unfair business practice is being done on Bluedart side and also there is no accountability from their customer service side to resolve the issue.

-Vasu

My consignment number [protected] hasn't been delivered yet. Everyday I call to customer care they say today it will get delivered. This is going on from last 5 days and every time they give an excuse that it was holiday and we are cleaning our backlogs but today it will be delivered. WHO WILL BE RESPONSIBLE IN CASE OF PERISHABLE PRODUCTS OR DAMAGED PRODUCTS????????????????????? YOU SHOULD BE VERY MINDFUL I WILL CLAIM MY DAMAGES DUE TO VERY VERY LATE DELIVERY...

Waybill No. [protected]
Reference No. 3I30695934
We have not received above shipment, but when I track, it is showing as delivered, the mentioned name Mr. Askar Kuniyil is not available in the location, he is in abroad and the SIM also not in India, how can deliver it without a SMS confirmation or calling. I need an urgent reply showing that the actual receiver's name and contact number.
We had submitted re direction details for delivery, but again sent to the old address, but not received.

Please update with Mr.Hilar Mohammad, cont number [protected]

Waybill [protected] 17-10-22 to Ghaziabad. To be delivered on 22-10-22. Reached Ghaziabad on 24-10-22. Not delivered till today 31-10-22. I have made lot of call sent lot of mails. Customer cell says because of lot of loads they are unable to deliver. This is ridiculous to get such answers from a boasting company that they are reliable fast trustworthy. This is the WORST EVER SEEN LOGISTIC COMPANY

My order was out for delievery and delievery boy just called me told me he won't be able to deliever my order as my adress us too far but it is barely 10 km from warehouse and put reason on their app that my address is wrong. I have been getting loads of parcel every month at this same address. I often face this kind of issue from blue dart. My parcel is already 1 day late and not this new problem arises. Really blue dart experience is worse. Please solve this issue.

I ordered Natraj Superb Atta Chakki from amazon on 18/10/2022 and my order Shipment Delivery was handled by BlueDart expected Date 27/10/2022 but the shipment was set out for delivery but not delivered and now its status is changed to Consignee'S Address Incomplete/Incorrect, Delivery Executives Number Was not Shared And No call reseaved for Address Confimation. I have Shared My Order Address And Tracking Details through Images. Please resolve my Issue And get My shipment Delivered.

The shipment has reached peenya and is out for delivery on 29 october but Now i am getting an error status that consignee's address is incorrect or incomplete.

The courier service has never contacted me for delivery. Instead, the shipment has been returned to origin at shipper's request. Help me to re-delivery this again

Reference No : [protected]
c'nee shifted from the given address, where as I am at that address only and I have been calling the customer care as well to when the courier would be delivered... Now I am calling them and i am not getting any response...what should I do?

Awb no [protected], shipment not delivered, but when i track the status it shows product delivered..

Hi,
Waiting for a courier from Bluedart.When I track the status it is showing as delivered but I am yet to recieve the package.

Thank you.

I haven't got my product and delivery status says that product is delivered to self . They mentioned delivery time too, I also confirmed that my address is right and I was at that address waiting for delivery I also confirmed with my watchmen that there wasn't any delivery men . This is really disappointing .pls solve this issue.

My shipment has been immediately gone to "Shipper Instructed To Rto The Shipment" immediately after the Shipment was booked. I didnt received any call and I certainly didn't instruct them to do so....

I have given proper address details and phone number but the delivery partner has not arrived at my address to deliver my order which I ordered from SKINKRAFT. It was said that the order will be delivered by today 26th of October, 22 by the Bluedart delivery company. I need my order by tomorrow. They also denied today's delivery as no such consignee is available at the given address.

I have courierd my laptop from karaikal to Hyderabad with ref no:[protected] during this process i have faced two problems one is that my laptop didnt delivered on time apart from that they have damaged the laptop screen during the parcel delivery. the screen was totally broken due to negligance of the comapany. at the time of courier i have clearly mention abut the laptop even though they have damaged. i want the comapany to be repaired..this...