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Blue Dart Express Complaints & Reviews

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Updated: Sep 26, 2026
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Blue Dart Express reviews & complaints page 29

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Evergreen Opportunities
Aug 25, 2023
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Address: Avadi, Chennai, Tamil Nadu

I had a most bad experience with blue dart. they are one of the worst company. Recently i received a passport to the same address just in a week( all services done in a week including police verification) i received in a week infact its a normal service no takkal. But, these fellows given the useless reason "No Such Consignee At The Given Address" after complaint through customer care they shipment was again for out of delivery even i received the OTP also. after reaching to my home, the delivery man asked for KYC doument. This time he said name mismatch. the product come under my first name and first letter of my second name, in my KYC it is in first name and second name. so he didn't deliver.

Again this time the bank branch manger came to the picture and requested for the delivery. this time also received a message that your consignment is out for delivery. same story repeats not yet received the consignment. Again i checked the tracker. This time have raised new waybill to return it to the sender.

Now My Point is who gave this authority to this person, how rude behaviour not ready to listen to sender's and receiver's request. who will bear the charges. are these fellows are paying from their pocket. whose time wasting. whose peace of mind is spoiling.

Will the company take action against on them!!! will the customer get justice????????

The same is happened to many of them(By Bluedart customer review though the ICICI is sending through bluedart. is that ICICI and blue dart are relatives?? are they both shareholder's??? are these group making fun to the customer, generating revenue through customers money??????
Blue Dart Express customer support has been notified about the posted complaint.
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    deep0727
    Aug 25, 2023
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    Website: www.bluedart.com

    My courier from the bank sent through Bluedart courier services vide AWB reference number - [protected] was never attempted to be delivered. I received no calls from anyone from the Bluedart agency to suggest any sort of any delivery. Upon checking the status of the parcel against the delivery tracker website, I was amused to find it being updated as "C'Nee Shifted From The Given Address ", which suggests I longer live in my current address. This is news to me even :). I called up the customer care services of blue dart twice on the 23rd and the 24th of August and was assured about the delivery on both the occassions, only never to receive it till date. I will be out of the country in the next week and I am clueless as to how would I be able to manage my bank activities in absence of the information which I was expecting to be delivered to me.
    This kind o[censored]nprofessional and irresponsible behavior from Bluedart is completely unacceptable. So much so that they never even responded to my email which I dropped at [protected]@bluedart.com.
    Blue Dart Express customer support has been notified about the posted complaint.
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      sunilktcs
      from Hyderabad, Andhra Pradesh
      Aug 24, 2023
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      Address: Bluedart Dammaiguda Hyderabad

      The delivery boy has not attempted to call and updated with incorrect status.

      The address is provided according to the website instructions and blue dart has delivered to same address previously.
      Blue Dart Express customer support has been notified about the posted complaint.
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        jogsingh bhabutsingh rajput
        from panvel, Maharashtra
        Aug 23, 2023
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        Address: kamothe

        Not deliver more than 5 days the parcel in the kamothe office and i was go to office to recive parcel they said we dont give you parcel because of the debit card is delivery to only address they tomorrow the parcel has recvive to your adress but 5 completed i dont recive any call and parcel i call to customer care they before 6 pm you was delivery your parcel but not recive i request you to delivery my parcel fast
        tracking id-
        Blue Dart Express customer support has been notified about the posted complaint.
        resolved
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          ladigagan
          Aug 23, 2023
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          Respected Team, Area Pin Code 152115 is Near Malout City, Punjab. But This area was Provided to the wrong courier service Provider in Mandi Dabwali, Haryana. We are & all area Facing Many Problems every time due to no service provided by bluedart. The current courier service provider is always unable to deliver our parcel. we always make request to bluedart many complaints but there is no solution by blue dart. we are facing many problem from last 2-3 years. kindly move area pin code 152115 to a nearby service provider its located in malout city (152107). Our Area Pin Code 152115 is in Punjab and near malout city. but the current service provider in a different state. your attention is highly appreciated kindly take action against bluedart no one responsible from blue dart team I have complaint many times to blue dart. Attachment with this complaint Thanks & Regard
          Blue Dart Express customer support has been notified about the posted complaint.
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            Sunny Dayal 86
            Aug 22, 2023
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            Delivery status of my order has been updated as CONSIGNEE NOT AVAILABLE. It went out for delivery at around 3:30pm and i was eagerly waiting for the shipment. I didn't got any calls or messages from bluedart team regarding delivery. It is very unprofessional from their end to update fake status. I hope someone would take necessary action.
            Aug 25, 2023
            Complaint marked as Resolved 
            Solved
            Blue Dart Express customer support has been notified about the posted complaint.
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              gajju89
              from Pune, Maharashtra
              Aug 21, 2023
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              Hi,
              I have ordered 1 bag from Tata Cliq app. This was handed over to bluedart for delivery. Product is in my place since 16th August and yet waiting for the delivery. There is no sense of responsibility from bluedart to keep the customer informed. They are just taking it very causually. these kind of things should be penalised and the comapny should pay the consumers for every second of delay. In India companies can just delay whatever and whenever they want to and are never penalised and if there is a single day delay from consumer, consumers are penalised. This should stop
              Blue Dart Express customer support has been notified about the posted complaint.
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                kotibabu86
                from Gannavaram, Andhra Pradesh
                Aug 21, 2023
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                Resolved

                Address: GANNAVARAM.

                Waybill No
                [protected].

                Despite being constantly available at the provided address, the updated delivery status in their database incorrectly states that the consignee is unavailable. They even not contacted me.
                Aug 21, 2023
                Complaint marked as Resolved 
                Blue dart has delivered the courier.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  kotibabu86
                  from Gannavaram, Andhra Pradesh
                  Aug 21, 2023
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                  Address: b.b.gudem post, gannavaram mandal.

                  Despite being constantly available at the provided address, the updated delivery status in their database incorrectly states that the consignee is unavailable. they even did not call me.
                  Aug 21, 2023
                  Complaint marked as Resolved 
                  Blue dart has delivered the courier.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    Msindia
                    from Bhopal, Madhya Pradesh
                    Aug 21, 2023
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                    I had a parcel which had to be delivered to Ahmedabad but instead it got delivered somewhere in Assam. I also told the delivery person not to deliver at wrong address but still status showing delivered. I had paid money for the order it is very disappointing service from Bluedart

                    Waybill number [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    This is the route info ..
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                      jyotirsingh
                      Aug 17, 2023
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                      On 17th August 2023 I received my package containing clothes and a OPPO smartphone in its box which was sent from Gurugram to Dhanbad awb [protected], but its box was slit from the bottom and and the polythene used to cover the inside contents was torn. The phone box was missing and the clothes it was tucked between were slightly unfolded.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        Suchismita1248
                        from Kolkata, West Bengal
                        Aug 14, 2023
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                        Can anyone imagine, Aditya Mishra calling and threatening at 11pm on 14th August, to come at 9am sharp on 15th August to work on an INDEPENDENCE DAY...IF THIS IS RULE WHAT HE SAMIR SUBIR KUNDU IS MAKING, THEN WE WILL BE FILING QN FIR AGAINST THESE GOONS NAME...THEY R HAF SCHOOL PASS..AND THEY ARE HARASSING EMPLOYEES SO THAT THEY COMMIT SUICIDE.
                        Aug 16, 2023
                        Complaint marked as Resolved 
                        If ne further harassment is faced then it vil b moved.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          Sai_vaibhav_14
                          Aug 14, 2023
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                          Address: Kukatpally Y Junction
                          Website: www.bluedart.com/web/guest/home?p_p_id=track_dart_WAR_Track_Dartportlet&p_p_lifecycle=1&p_p_state=normal&p_p_mode=view&_track_dart_WAR_Track_Dartportlet_javax.portlet.action=fetchTrackingDetai

                          I've ordered a watch from Swiss Time House on 6th of August it got shipped the next day ie 7th of August and the ETA was 10th of August. It reached my nearest hub Kukatpally Y junction on 9th and is there from then.. today is 14th and when i checked the status it says Out for Delivery and "Consignee'S Address Incomplete/Incorrect". But I havent recieved a call nor a message saying incomplete address though it's correct and no one finds difficulty locating it????
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            Gona Prashanti
                            Aug 14, 2023
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                            My *Cureka* order *126353_STOR00429* Items included in the shipment:
                            *Similac Total Comfort Infant Formula Up to 24 months 350g* was to be delivered on[protected], Thursday by Bluedart. Tracking ID: [protected], delivery agent called and told that he will deliver next day but even till today I didn't receive the product, every day morning I get a message that it's out for delivery and evening I get a message that the delivery person was not able to deliver cozz i was not available. And the estimated delivery date is being pushed every day. I don't understand why this is happening, this is not the first time the order is being delivered. And the delivery agent is not contacting me or responding to my calls. The order contains baby food, it's required on urgent basis, how can it be delayed for so long even after reaching the destination. Even the cureka customer care personal are telling it will be delivered within 24hrs but it's not being delivered.
                            Sep 15, 2023
                            Complaint marked as Resolved 
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              Paritosh1233
                              Aug 13, 2023
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                              My courier was not delivered and neither a phone call was made for any address related issues if any and the status of my parcel was marked as “ Consignee'S Address Unlocatable/Landmark” without any confirmation. My courier was urgent and of high priority, this conduct is not upto the mark and has happened before also at my location.
                              Waybill No - [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Sourik bose
                                Aug 12, 2023
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                                My waybill no is [protected], blue dart send me notification of out for delivery but I have not received the item and I didn't receive any call from delivery boy now it's showing land mark needed
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  muhammadfaizal2252
                                  from Thalassery, Kerala
                                  Aug 12, 2023
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                                  Address: Muhammad Faizal Thalassery

                                  12.08.2023 Blue dart delivered a aluminium alloy anti-fall slim phone case and I paid 800 rupees(500 cash and 300 Gpay), After delivery open that box I disappointed, because in that box I get normal case worth just 150 rupees. After that I went to the near Blue dart office, they didn't give the money back.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Thescarlettletter
                                    from Chandigarh,, Haryana
                                    Aug 12, 2023
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                                    When I try to track my order, it said that the pick-up was cancelled by shipper. I’m other areas it says that the Pickup was Cancelled By Customer On Attempt. Which is false. I was supposed to receive the order today but this is what I see when I try to track it and I’m unable to understand whether I’ll be receiving it or not. I’ve already paid for the order so now I’m in a jeopardy.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      SaiShanmukhaVarma
                                      Aug 12, 2023
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                                      Totally disappointed with your service. Never gonna use your cargo service again. I have couriered one product using bluedart and the shipment is showing as delivered. But when i spoke with the recipient they told they haven't received the product So when i tried to download proof of delivery there is no image present in the tracking link. And customer support is also not helping in getting POD. I need POD right now else bluedart has to pay the whole money. Such a bad service
                                      AWB Number :- [protected]
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                                        Sau090
                                        Aug 12, 2023
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                                        "Consignee'S Address Incomplete/Incorrect"
                                        Without even call this is order status. Not from ekart, delhivery not even single time they had problem to deliver my order..Blue dart just skipped the call shows incomplete address what's wrong with them
                                        Blue Dart Express customer support has been notified about the posted complaint.
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