Blue Dart Express Complaints & Reviews

Dear sir/mam
My courier why are not found form SBI bank credit card. your Employee said our service not available in your area. but why you not information to me. and return the my courier from SBI
bank
your service are very very bad
please tell me the valid reason by mail. if you are not tell me the reason then i am going to customer court. because SBI bank generate the bill and i am not the able payment the bill.


Regards, Jagdish prasad Choudhary
[protected]

Hi today my delivery is there. But executive went there areas but he didn't called to me. I called to him couple of times he didn't pick the calls.

Again i called to him after some time. Then he picked and he told to me all fraud information like, he didn't called to me but he say's to me... I called to you like this way...
Again now he suggest to me, if you want you can come and collect your courier from our office in gandhi nagar, kurnool, ap.

These type of behavior we can't accept as a costumer.

Dear sir
i would like to bring your attention about my shipment misplaced through BLUE DART EXPRESS.
I've sent 4 bags from nerul navi mumbai to delhi through their service (crown packers and mover. A local service branch of theirs in navi mumbai) on 11/06/2018 with waybill no. [protected] .
I was assured that consignment will be delivered within a weeks time but now it has been 15days and I've not Received the consignment so far.
I'm trying to contact bluedart customer service daily but the number is not rechable. I'm not getting any positive response from anyplace. I tried contracting local courier service (CROWN PACKERS AND MOVERS) of theirs through whom i've sent my consignment but the response which i got was really rude and pathetic. They have no clue when they can get it delivered and where my shipment is. According to them they can only get deliver three bags and about one bag they dont where it is. They're not cooperative at all and after calling them daily they are now telling me to do whatever i can do against them.
CROWN PACKERS AND MOVERS NUMBER - [protected]

will you please look into my matter and locate my goods and provide information what time i will receive my goods.

thanks
shilpa chhabra
contact no.-[protected]
email id;- [protected]@gmail.com

CONSIGNMENT NUMBER- [protected]

Sir/madam,
This is an urgent reqest to you to cancel my order placed by me.
The ref. No is - 800972
Waybill no is - [protected]
This is a nikon d3200 camera with lens and all. The buyer told me to provide the shipment fast, i belived and send the item from jadavpur yesterday. But now am not getting the payment and found the person is fraud. Am going to lodge a complain in kolkata police. But before that please cancel the shipment.

[protected]
Kotak cheque book is supposed to get delivered today. Your delivery person had called me today at around 3.40pm about how to come to my house. He then called back that house is locked.in fact it was not locked, my wife was very much at home. She opened the door, there was noone there. She waited to next 20 minutes. And your person's phone number is not reachable since then.in evening i got a sms that it is delivered to some vinod. No one in our family is named vinod. Please find out whereabouts of the shipment.
Your delivery person's number - [protected]

Dear team,

Please take my awb number - [protected], kotak bank have dispatched my credit card on 26 jun and i got a message from blue dart it will delivered by 27 jun, but again in the evening i got one more message that card is delivered at 1826hrs received by latha, there is nobody is called latha in our house. Now i am really worried were is credit card is delivered.

So please give us details of the person who as delivered this document

Regards
Vinod anand

My package came from Gurgaon 27 June 2018 but without any call or information it did return and submit that we did not found any kind of landmark .
Every service provider except BlueDart delivered and found my address
It's three to four times by BlueDart my package returned and give reason we helpless to find that address this is shameless
Please stopped my package immediately in Varanasi and deliver to my address ASAP
Thanks

Shakti Charan
Pandeypur Varanasi
Waybill no. - [protected]
Reference no. - WEL[protected]

Mobile no. - [protected]
[protected]
[protected], 2581208

Dear sir,

I am complaning about the credit card delivery, i had not getting any call my on my number regarding dispatch, when i track my courier and called to bahadurgarh office they are saying me your courier was returnd to delivery point and no one is there in home after that i was going to the counter of blue dart but thy are behaving very rudly, in that time i have my mobile with me wich number mentioned in courier and also showing them the pan card but they are not providing my credit card,
Show i will file a complaint in cunsumer foram regading this if my issue not solved till tommorw morning, if my credit card missplaced and miss used who is the responsible,
Your bahadurgarh blue dart executives are behaving very badly

Courier waybill detial-[protected]
Regards
Manoj mohanty

This is to inform you that i had applied for credit card and it has approved and sent through blue dart courier on 23rd of june and still i didn't received that consignment and the status is showing on web that consignee not available and how it is possible that shipment got out for delivery on 10:46 and status uploaded that consignee not available on 11:50, and even i didn't received any call regarding delivery, this is 2nd time happening with me before this few weeks ago my credit card from hdfc bank has came and i faced that same problem, when i called in morning to mr sandeep [protected] (Transport nagar) lucknow 226012 he told me that you will receive it by noon but still i didn't received that and the status is still showing that undelivered shipment held at location.

Dear sir,

Waybill no.- [protected]

Because of address pincode mismatch
The parcell is not dispatched to my given address
Kindly change my address pincode so that i will received it.

Address-
H. No: 3-27/1/e
First flour,
Vijayapuri colony,
Nr sri balaji nursing home uppal beside st johns high school, hyderabad - 500039

Kindly resolve the problem as soon as possible.

Thanking you

My awb number is: [protected]
My shipment was arrived to blurdart baroda warehouse on 23rd june 2018, i am in continuos follow up with blue dart customer care and ware house guy (Rupsingh and delivery guy ashok). Ashok is making reasons like today i forgot your shipment to carry which are very unprofessional answer. And finally on 26th june i told them i will not be available from 27th at delivery place so deliver my shipment today, they kept me promising that they will deliver today. Finally i asked for aprox time of delivery, they told me 9 pm and after that i have made them more than 50 calls but they did not received. Same with bluedart customer care team they kept me promising to arrange call back within half an hour but their half hour never complited. This is highly unprofessional behaviour by bluedart. They are behaving like they are doing cherity to me. I have paid them pretty good amount for service which they are not providing. Its clearly a fraud.

From sat i am updating my landmark with cc but still on mon you guys uodated wrong status stating landmark needed but cc advisor informed me that due to heavy rain not able to delivered that again today same that courier guys havent called me for this after requested for the same and mentioned wrong status. This is pathetic service you guys provides to the customer.
Waybill - [protected]

Hi,

My awb number is [protected]. Firstly i am highly disappointed with your service. My shipment was supposed to reach today as per your tracking given on your site. I called on your customer care number during afternoon, one of your executive ensured that it will be reaching before 6pm as it is out for delivery. After that i again called up in the evening several times, to be specific Almost 7-8 times, there was no response at all. Everytime my call was put on hold. And then lastly when i tracked in the late evening the person who was supposed to deliver my parcel mentioned on the tracker that premises was closed which is completely false. I did not get any call from his/ her side. This is something very irresponsible and misleading. Your executive ensures me on the call that it will be delivered today because of which i had to reschedule my meetings. You need to Understand the value of time of other people. I want a urgent call back from your executive else i will take this complaint further. When you people have to provide false details then what is the point of tracker you guyz have on your website.
I will be expecting a call tomorrow from your executive.

I have not received hdfc debit card due to nuisance of blue dart, initially blue dart mentioned floor is not clearly mentioned, so i requested bank to update address to mention 1 floor as first floor, bank again sent card but now blue dart says is it building or apartment or house is not mentioned so can not deliver card. Need hdfc bank to change courier partner to retain customers

Your toll free & custmor care number is not avaible. My cart recd. At jaipur 22.06.2018 but i am out of station same date. Your courier boy mr. Prahlad mobile no. [protected] talk to 22.06.2018. I will come to monday please send my card. I call back same person monday & tuesday, but your prahlad is not responce & i track waybill this time show consignee out of station, i talk to mr. Pawan contact number[protected], he say talk to your courier boy, i talk to 03.48 pm mr. Pahlawad but not responce, your service & our staff very poor.

I hope you contact me same date & same time & send my card same date.

My waybill no. [protected]
Sanjay pareek - [protected]

Blue dart thakurli branch is very pathetic kindly take action against them as one of their employee mr. Milind raje has used slang words for mee and abuse me.. They have also reported fake delivery as my premises get closed by 5.30 pm where no one come here and they updated the status as premises is closed as i have cctv footage where no one come here even my security has told the same.
Kindly call me on [protected] with his apology for the same.

It is actually an ungrateful and waste services of bluedart that i have not received my courier with the tracking number [protected] till now despite of the fact that it is a banking delivery that was supposed to take place. I have called the customer services of bluedart but either calls are never picked up and the phone gets disconnected or the agents pick up the call and disconnect it. Bluedart claims to be the best in the industry and you should be ashamed to call yourself that. I am very dissatisfied with it thinking to share it via facebook. Or file ab rti against bluedart for the loss i am facing due to not receiving my banking product delivery.

The parcel was not delivered and the reason given on the tracking tools is that the premises was closed. I have given my phone number and the courier did not call once before attempting to deliver. Can any body from blue dart call before delivery or not or they simply take back the parcel and show them as undelivered.

I am very disappointed at the type of service this company is providing to the customers.

Very bad!!!...

Dear

It is hell service given by blue dart and their team, this arrogant and irresponsible team of patna do not bother of anything, they just make the easy deliveries and sit in their offices the customer care is also dumb and useless after updating and intimating no one cared and my shipment returned.
My address is simple easy for all service provider but for blue dart the dumb mean senseless team did not recognize my address.

I am not getting any higher official no otherwise i have made it to higher level, these # team should be sacked immediately.

From last 6 days i am facing problem from blue dart service, my parcel delivered at wrong address and your branch office person not giving proper reply to me,

This branch: ahmedabad

Pincode 380051
Address blue dart express ltd
Shop no. 1 to 4 e block, siddhi
Vinayak tower, near kataria
Arcade, makarba rly crossi
Location ahmedabad
Telephone customer service - -[protected]

I need proper reply, i will never used blue dart as my service

This is my parcel no..[protected]