Blue Dart Express Complaints & Reviews

Dear sir,
my parcel has been delivered by blue dart malviya nagar office.My airway bill no. [protected] but your executive not delivered parcel of my address and not of in my hand. I am many times request on executive mobile no. [protected] name of mr. Vikas. But he talk very rudely language. This is very negligence service of your company against the goodwill of blue dart

kindly urgent the matter

harish kumar sharma
[protected]

Its very surprising to see that well known reputed organization like BLUE DART will do these kind of cheap tricks.

Without attempting delivery of Consignment they have updated status as Address Shifted, we are staying in the same address last 5 years.

After seeing update in the Blue Dart website, I called customer care and informed same that we are very much operating from the Same address and told them to deliver again and must call me before delivering for confirmation.

Second time when I saw the status of Consignment, it is showing as returned to Sender and unable to contact receiver, which totally incorrect, no attempt made my delivery boy and no call, I can share my call list and recent telephone bill of office address for your information.

I want to escalate my complaint but Customer care people are not interested to take my complaint.
I tried to approach Regional Manager of Hyderabad, but Blue Dart Regional Office numbers are not working[protected].
How come Banks are using Blue Dart Services when these people are not providing proper services.
I need someone from Blue Dart must check on this and get back to me as soon as possible
I have decided here after not to use Blue dart courier services in future.

My pan card was expected to be delivered by 21 june, 2018 by your courier service but unfortunately it is not delivered yet. My tracking no. Is [protected]. I queried about it at your rewa branch but they said that they haven't received this consignment because it was lost during shipment. I request you to search my document and make it available to me or inform the sender by which they can make a copy and send it to me. Thankyou.

I have called on 3rd july morning 11.30am at blue dart sholapur, murarji perhaps branch, and the concerned representative confirmed that they have received my pan card and the same will be despatched on same day.. However it's almost 5 days of below email confirmation from pan india, still i haven't received my pan card by blue dart courier..
Below detail :
Your pan card has been dispatched on 21-jun-2018 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 01-jul-2018.

Hi,
This is about a delay in pickup,
and they didn't come to my house and mentioned as customer unavailable, I checked in the past day security register there where no Bluedart men came through.
I asked customer care to register a complaint about this but they refused to accept it.

Location Details Date Time *
Waybill No: [protected]
Chrompet Pickup Has Been Registered 04-Jul-2018 23:54br...

You have retirned my courier mentioning No Such Consignee At The Given Address.
None of your executive comes yo my office and returned my courier without intimating me or call me

Waybill No : [protected]
Reference No : [protected]
Pickup Date : 30 June 2018
From : Navimumbai
To : Ahmedabad
Status No Such Consignee At The Given Address

Its the worst experience by bluedart team I have experianced. Actually you don't know importance of documents which you are delivering.
I have also called you on your customer care and waited till approx 1 hour but not found solution regarding.
Please redispatch mentioned courier on mentioned address, If you feel any inconvenience regarding this, feel free to contact at +91 [protected].

Regards,
Shubham Jain
Mob: +91 [protected]

Dear sir
This is with ref to subject my new credit card from icici bank has reached at your jodhpur office on 27/6/18 but till date the same is not delivered at my residential address mentioned on envelope. I already made number of requests to your executive as well as to your branch manager mr sabir khan at basni area office but all are in vain and they are rigid at their end. Kindly intervin and request you to deliver my credit card at my residential address at the earliest.
Regards
Devendra thanvi

I am expecting my package from Blue Dart TRK# [protected] at my register residential address but it was not delivered to me and it was re-rout to Seepz Andheri address (I don't know why it went there) also no one from Blue Dart contact me. I already emailed them my Phone no but no reply, then I called Blue Dart customer service but the person who spoke with me roudly it was worst customer service not expected from Blue Dart.

Even for a 10 rupees product delivery, now a days we are getting the delivery persons contact number, but for the bank valuables we are not getting any information other then this tracking system from your end. And the worst case is for getting this product we have to sit back in home for the whole day because you are not giving proper time commitment also. I have to loose my one day salary, time, other commitments for your delivery.

Worst service!!

I have not yet received my product which i was to be received last month 30th June, and i have tried to call the customer care and other helplines there is no response . I am trying to call since 4 to 5 days before but there is no response. If like this only continues to happen i have to take a drastic steps against this. This a last warning to the blue dart to deliver my product asap...and lastly im not satisfied with the service .

Hello,

My name is vishal vishwakarma booked the order from herbalife and post to available on the mentioned address that also i have not received, and delivery men posted the status on "consignee not available"?
This is regular complaint about the blue dart services. And many times i failed to received my shipment. And also customer care is not useful to get the help no contact information available and no one receiving the call when contact number available.

I have requested for pick up material at my location from last 3 days & no person is responsible nor a single call i have received regarding same.
Worst service i have seen from blue dart courier service & logistic.
I am requesting to forward local contact details for communication.

Helpline person are worst in service support.
Not a single person is coming up to take responsibility.

Dear sir,

I have applied for a new pan card in the name of benevolent consultant which was dispatched to our address and i couldn’t receive the pan card. As per postal service agent our company is shifted to some other place whereas we are still on the same place. Still i again requested for the dispatch and again with some new reason it was returned back even without delivery attempt, i have paid re-attempt fees for the 3rd time and this time also i havent receive my pan card. Its been 6month i am not able to understand whats happening

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Last awb no : [protected]

Applicant name: benevolent consultant
Acknowledgement number: n-[protected]
Mobile no: [protected]
Application date : 1st jan 2018

As i am checking on bluedart shipment its showing my credit card has delivered but delivery boy called me not delivered my card n told me that he will deliver @4:30 but not delivered and his number was switched off. Then why blue dart showing that card has delivered. Its valuable item how can courier company show this that item is deliver when its not delivered.

I mahesh frm airforce station suryalanka 522101. Everytime i order online, bluedart collect items and not deliver to my place rather call and tell to collect in bapatla branch office saying no delvery range to suryalanka. My question is if they dont have delivery range why are they taking my item. Please reply for this and i will also take legal action about this.

We have to deliver 4 boxes from Ulhasnagar to Gurgoan (Haryana) for which I am booking pick up for Bluedart on helpline number & informing them to send person before 5:00Pm.
There is no response from them nor any person is coming in time to pick up material.
Worst serviced I have experience from Bluedart.
Yesterday My self waited at office for more then 12 hour (till 6:30PM) & later helpline executive is saying sorry sir we don't have pick up today due to heavy rain in Mumbai.
Not a single person is taking responsibility nor we have any local number for communication.

Dear Customer,
This is in regards to my second complaint with you your courier guys are stealing the product regularly this time they have stolen our product moto e4+ which i have sold on ebay AWB number is [protected] & [protected]. This is a really very bad experience we have ever faced with blue dart. I am surely going to raise a complaint with consumer forum and will take necessary actions against your company.

Regards,
Rahmath Stores.
[protected].

Dear Sir / Madam,

For my name (Ramesh G) the courier inside courier Cheque sent by the SCB bank. Blue Dart Courier : [protected] - Waybill no. Delivered to the wrong person. When I called Blue dart courier boy, he said, in the address some one received it. I asked him, did u get sign he said no. But today i Got mail from the bank which recevied from Courirer the courier delivered to the self and signed my name as well. I wondering, the first day, the courier boy updated incorrect address and how come next day the same courier deliverd to the wrong person. Even the courier person didn't call my cell no as well. WIthout checking ID proof the cheque delivered to the wrong person. I informed to Bank to deal this case with Courier itself. Even today I am trying to reach Vadapalani branch no many times. But no one picking up.

Thanks,
Ramesh G

Dear Sir

My Name is Raja L. My Waybill is #[protected] / reference no # [protected]. Sir i got a call on 2nd July from blue dart courier person he called around 12.30pm actually i am in hospital i asked delivery boy to come at afternoon but he told i cant come sir. He told i will come on 3rd july and i told to him to come around 3.00pm but nobody called till now when i checked through tracker on 4th July wrongly code mentioned as (consignee not available). I am really shocked. Blue dart is no 1 courier service becoz of some irresponsible engineer they are spoiling ur brand please avoid of wrong code mentioning please train them other wise it will get problem to ur blue dart courier. I am requesting u to please tell the guy to call me and i am available at afternoon time. i want shipment very urgent.. I hope i will get my shipment asap...

Very sorry to inform you that, your customer service and article delivery time is worst. No one has given any satisfactory answer about my article. Your software is also not working my article has reached rishikesh transit on 29th of may 2018. But there is no movement still, no further information regarding this. Think take to much time. This is the worst service of bluedart i have used ever.
So, i request to you please sort out my problem as soon as possible

Waybill no : [protected]
Reference no : 027 - [protected]

From :-
Dr. Anand singh rathore
Mob-[protected]/[protected]
Mail - [protected]@gmail.com