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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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U
Utta
from Hyderabad, Telangana
Jun 6, 2018
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Address: Hyderabad, Andhra Pradesh, 500059
Website: Blue dart services. Product ordered on paytm

Expected date of delivery was 4th june bit i haven't received it yet. Awb no is [protected]. I have been calling them since then but they just simply say that it would be delivered next day. They didnt check into the matter. When i tracked online it said they couldn't find location. Atleast they should have called when they didnt find. This has been happening for 3 days now. Please make sure i could get the. Product as soon as possible.
Blue Dart Express customer support has been notified about the posted complaint.
My digibank ATM card is not, in tracking it is showing like consignee not available, the courier boy not contacted me as well, please do the needful..
Waybill:[protected]
Reference:05DB[protected]
punith1905's reply, Jun 1, 2018
My digibank ATM card is not delivered, in tracking it is showing like consignee not available, the courier boy is not contacted me as well, please do the needful..
Waybill:42722365280
Reference:05DB560103263016
Subject mentioned AWB No, shipment arrived on[protected]. But till this time not got the Courier. Poor Courier service Blue dart. Last 3 days I have called to Blue dart Edappally.

Renjith-[protected]
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    R
    Rajesh lm
    from Samrala, Punjab
    Jun 6, 2018
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    Address: 121004

    I am rajesh kumar. A courier has been sent for me by citybank from u. But it was not diliverd in my address beacuse you did not update right address. My new address is. H. N. — 4475ff housing board sec-3 ballabgrah faridabad, near police choki sec-3 pin code-121004 plz dilivert it fast. I am waiting it for many days. Dilivery boy can call me in my numer
    Blue Dart Express customer support has been notified about the posted complaint.
    Sir I don't want this item...I accidentally ordered this item... My way bill no is [protected]... Please cancel this order...
    Poor services, bad talking with customers on the phone, i am recieved sms 27/1-18 but till date not recieved our parcel
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      A
      Autif
      from Srinagar, Jammu and Kashmir
      Jun 6, 2018
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      Address: 190015

      Please look into the issue we customers are suffering due to your bluedart service in srinagar, it is worst ever service i have seen, no delivery in time, no customer satisfaction, rude behaviour of employees... Please change the whole staff if you really wish your bluedart name to be good, also look into the reviews on internet customers are giving related to this service in srinagar.
      Blue Dart Express customer support has been notified about the posted complaint.
      My courier not deliver to time yesterday my deliver date but not recive my courier
      [protected]
      [protected]
      These two are my corier reference no and still i dont receive any courier and customer care also dont give any ans to me Yesterday i call customer care they told me you will receive your order by tomorrow but still i dont recieve
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        D
        DHARMENDRA MEHER
        from Kolkata, West Bengal
        Jun 6, 2018
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        Address: Bhadrak, Odisha, 756100

        Dear sir,

        While tracking the status of waybill no.[protected] in the blue dart online tracking system it is found the item is wrongly displaying as delivered on dt.05.06.2018. But sorry to inform your that the same has not been received by me till now.
        I have already communicated to the customer care of blue dart but no result. Kindly help me in receveing the material at the earliest.

        Dharmendra meher
        Blue Dart Express customer support has been notified about the posted complaint.
        After providing full address to the blue dart company, the product( debit card) has not been delievered to me for the second time. My docket no. Is [protected]. Bad service!
        My courier status is delivery attempted-premises closed but i did not receive the courier please let me know how to contact the person.

        Waybill No : [protected] Reference No :[protected]
        Sir. I have ordered a blazzer for this web site but its too small nd too old plz pick my product and please give me refund
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          M
          Mehndiv1
          from Lucknow, Uttar Pradesh
          Jun 6, 2018
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          Address: New Delhi, Delhi, 110096

          Hi,

          This is in reference to my american express credit card shipment will be attempted thru blue dart vide awb [protected] on or after 05-jun-2018. Status can be tracked thru www.bluedart.com

          I am really annoyed the way your courier boys have treated me.
          I never expected to b treated like this by bluedart.

          First i received a call from
          ‭+[protected]‬ at 12:45 pm
          He was very rude and his behaviour was intolerable. He refused to share his name with me and hung up the call.. I tried to call him back but he didn't answer my call.

          After somtime i received another call from
          ‭‭+[protected]‬ at 13:02pm
          His told his name as abdul and i am not even sure whether he gave the right information or not.
          He was also very rude and even threatened me that we will come tomorrow and we will see.
          I told him that i will file a complaint against you guys however he said that he does nt really care and is not at all worried...

          I would really appreciate if you could please consider this on priority and take the neccessary actions that are required, else i would have to take it to the next level.

          Thanks
          Varun
          Blue Dart Express customer support has been notified about the posted complaint.
          Jun 06, 2018
          Updated by Mehndiv1
          I have already sent an email to [protected]@bluedart.com however i have not received any reply from them yet.
          I tried to get in touch with them over the phone however i was not able to get hold of any customer care rep.
          Pathetic Service...
          A packet was booked in my favour vide your No AWB# [protected] on 03.05.2018 but sorry to inform you that the same has not been delivered to me till today. Please look into the matter and expedite.
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            S
            Sumanta Brahma
            from Barpeta Road, Assam
            Jun 6, 2018
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            Address: Jorhat, Assam, 785630

            Dear sir,
            My tracking id# [protected].
            The delivery service was pathetic. Despite my given contact number they never called me up regarding my consignment. Moreover, i had called the customer care of blue dart 4 times for the same and requested them to call me once you attempt delivery. All the tracking updates mentioned i. E. Delivery attempted, customer refused delivery are all lies. I am working in a nationalized bank and the address given is at prime location and very easily reachable. After seeing the return update of my order, i was very much disappointed. I earnestly request people not to dispatch items through these kind of courier services they are very much unprofessional.
            Regards,
            Mr s k brahma
            Blue Dart Express customer support has been notified about the posted complaint.
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              V
              Veena Vijaykumar
              from Bengaluru, Karnataka
              Jun 5, 2018
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              Address: Bangalore, Karnataka

              Dear Blue Dart,

              I have not received my courier from your end with the AWB # [protected] and it has not even reached to Bank itseems.
              Tried to call customer care, but it was getting disconnected. Hence write in this complaint to resolve the issue.

              Can you please check on this and do the needful as earliest.

              Thanks in advance

              Harish H
              [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                P
                P Prabakaran
                from Chennai, Tamil Nadu
                Jun 5, 2018
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                Address: Chennai, Tamil Nadu, 600056

                My way bill no [protected] and was sent by hdfc bank on 1st june 2018. It was returned and retained at porur chennai office till date reason being i was not available on 3rd june. I was at home only on that day. No one bothered to contact me over phone also. Please ask blue dart to deliver it on priority tomorrow 6th june positively as it is an important document.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  N
                  nabamojoey
                  from Khawhai, Mizoram
                  Jun 5, 2018
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                  Address: Lakhimpur, Assam, 787001
                  Website: www.bluedart.com

                  Waybill [protected]
                  Ref. No. 33170

                  Item Reached guwahati on on 2/6/2018.
                  Supposed to recieved on 3/06/2018 but item is in lakhimpur DTDC office since 4/06/2018. DTDC Office call me to pick up item from their office whereas service is to provide door to door delivery.

                  when i have warn DTDC office to regiater my complain, they are non responsive
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    M
                    Maithri Upadhya
                    from Bengaluru, Karnataka
                    Jun 5, 2018
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                    Address: Bangalore, Karnataka, 560004

                    Please teach delivery boys how to speak with customers. I was supposed to receive my debit card today. That person called me from other brach of our office to collect card, which is hardly half a kilometer away from my branch. As soon as, i told hime am at other branch he started yelling at me and didn not give my parcel to that office security also nor delivered to this address also. He said he will send this back to bank n u collect from there. I have never seen such arrogant delivery boys.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      C
                      Classygph
                      from Hyderabad, Telangana
                      Jun 5, 2018
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                      Address: Hyderabad, Andhra Pradesh, 500028
                      Website: I got the customer care number from www.bluedart.com

                      Dear blue dart,

                      This is with regard to an courier i am about to receive which was from bank. I understand the privacy policy of banks and also blue dart's responsibility towards their customers and highly respect your policies with high regards. But today i spoke to an employee of yours named as kinjal patel from hyderabad branch, her accent was highly unprofessional, no manners, no respect towards customers. She was speaking as if she is the owner of the company and she can take any decisions and speak whatever she feels like to any one. I was requesting her that can my courier be couriered to my office address rather than delivering to my home address, although i understand its not easy, but there is a way to say no. She has disappointed me and also the goodwill gesture i have having against your courier services, she is a rotten mango in your customer services where she is representing the company. And always the first impression is the last impression.

                      Either you work on this rotten mango or wait for the entire basket on mangoes to get rotten, choice is yours.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Hi,

                      My Courier Ref No [protected], i have a message from ur's side undelivered shipment held at location today and yesterday, but we are did't call my mobile number till now([protected]). if we are not found my address just call verify the address, this is very bad for ur bluedart service

                      thanks & regards
                      Rajashekhar
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                        P
                        patel.8484
                        from Ahmedabad, Gujarat
                        Jun 5, 2018
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                        Address: Vadodara, Gujarat, 390008

                        I'm happy love to tell you that ur service is pathetic, even speedpost also give better service then bluedart,

                        I have not told bluedart to keep my item on hal,

                        Customer service told that item will deliver on 4 th june when i call then that item is kept on hal on 2nd jun, when i didn't received item on 4 th i call customer service again they told me ohhh we will deliver today but today they told me on 5th june.

                        Lazy people of bluedart. Plz do some work.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Jun 05, 2018
                        Updated by patel.8484
                        Lazy peoples, plz do little work,

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                          G
                          Galib Mirza
                          from Delhi, Delhi
                          Jun 5, 2018
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                          Address: Jodhpur, Rajasthan, 342005

                          This is related to awb [protected] from icici bank to my address @ aiims hospital. Jodhpur.
                          Tracking of awb revealed that the package was expected to be delivered by 04/06/18. However when it wasn't delivered till evening, i even approached bluedart office myself @ w-3, crown plaza, opp aiims, transport nagar, basni iind phase, basni, jodhpur, rajasthan 342005; as it was a package from bank and could not be delivered to a proxy person on my behalf.

                          The person at the counter was rude and told that package will be delivered tomorrow. I complied.

                          Surprisingly, the tracking status at evening read that package could not be delivered as address was wrong/incomplete.
                          This is totally not expected from a reputed courier company to fall back on operation deadlines and make false excuses on paper to cover it up.
                          The aiims hospital is just in front of the courier office. No representative of bluedart called me up to arrange for delivery. The person at counter was rude.
                          I did not go out of station tomorrow entire afternoon/evening expecting package to be delivered, to no use.
                          I request you to kindly look into this matter for future rectifications.

                          Thank you.
                          Yours sincerely,

                          Dr. Galib mirza
                          Department of radiology
                          Aiims jodhpur - 342005
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            H
                            hemali parmar
                            from Pune, Maharashtra
                            Jun 5, 2018
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                            Address: Pune, Maharashtra, 411057

                            Blue dart courier, awb [protected]...
                            I have called thrice to customer care to deliver the courier only on saturday 10 am to 6 pm... Inspite of scheduling the time the courier is not yet delivered at the suggested day and timing...
                            Also calling customer care number is headache sine network is most of the time busy...
                            I think service needs to be improved a lot since after calling multiple times also courier is not getting delivered on time.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              G
                              from Patiala, Punjab
                              Jun 4, 2018
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                              Address: Ludhiana, Punjab, 141010

                              Blue dart is showing issues with my address but the it had delivered me in earlier a book of ielts now my result certificate had not been delivered... Please do something i want my courier as soon as possible... Because i have to submit my certificate to an immigration and i am already late please help send courier
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                                R
                                Rahul Garje
                                from Pune, Maharashtra
                                Jun 4, 2018
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                                Address: 411047

                                Everything is worst provided by bluedart. I wasted my whole day in waiting of delivery. If you can't handle the management then why you running such company . Bluedart has worst delivery service compare to all...i waste my 6 in waiting of delivery. Why don't you give all details of delivery vehicle like mobile number etc. This is shameful think that you can not reach in 7 hours in metrocity area
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Jun 04, 2018
                                Updated by Rahul Garje
                                Q
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                                  J
                                  jugaldaga11
                                  from Kolkata, West Bengal
                                  Jun 4, 2018
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                                  Address: Kolkata, West Bengal, 700001
                                  Website: www.bluedart.com

                                  Dear sir

                                  Ref no. Blue dart slip no. [protected]

                                  With ref to above number, i would like to put your attention that we have send once courier to hanumant gems, paurhi grahwal, rishikesh, haridwar, muni ki reti pin 249201. Is still due to deliver and its shippend on dated 21/5/2018 at 18:40pm. Sir what is the scence of sending courier when it doest reach on time??? Now if it reach any day to rishikesh its not worthy for me as my parcel is no use now its veryyy late and its now not worthwhile, sir i want my money back with my parcel.. Kindly check above matter and reply us asap
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    ryanoverseas
                                    from Chennai, Tamil Nadu
                                    Jun 4, 2018
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                                    Dear bluedart courier,
                                    This is from ryan overseas, we do the online business with paytm, they provide bluedart courier for pickup our pack, but lot of times we got breached, today we have the urgent orders on bludart but they didn't take our package, they told mail has n't received, so we can't able to dispatch our package on right time, what is the reason for that issue, we have totally scheduled 9 orders, but they took only 1 order. Please place the orders to customer on the right time, also i here mentioned the awb tracking number and order id for your reference, please clear the issue as soon as possible. Thanks

                                    Note : awb # number: [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected],
                                    Orderid:[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected].
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Navneel
                                      from Basi, Punjab
                                      Jun 4, 2018
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                                      Address: Mohali, Punjab, 140603

                                      Name of guy was sukhwinder singh.. See i am a old person senior citizen.. Can't go outside to took the parasol i told him pls come inside nd handover me that parasol but he denied he said it's too hot i can't come if i want your courier then come to outside.. It means i have to go for 1km from mine flat to societies gate.. See what is this.. Which type of people you given a job.. Bad service of blue dart. Very disappointed..
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        Vismay Nair
                                        from Nimbahera, Rajasthan
                                        Jun 4, 2018
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                                        Address: 313001
                                        Website: www.bluedart.com

                                        Sir/ ma’am
                                        With reference to the above subject it is with great disappointment that i have to file this complaint that your delivery boy misbehaved and manhandled my office staff.
                                        At around 3:30 pm today i. E. 4th june, 2018 your delivery boy came to our office for returning a document which was due to some reasons not delivered. It is human nature that i would certainly ask the reason for the non-delivery and my office staff did the same to which your delivery boy replied very rudely and started misbehaving stating, ”if you want to sign then sign or else i am leaving” and started abusing my office staff to which my office staff also responded to which your delivery boy starting manhandling my staff and threatened my staff. I contacted your office and it came to my notice that his name is ajay.
                                        I have been dealing with blue dart for past 10 years and i have never seen such misbehavior ever. Today your staff is misbehaving; they might even start beating up people in future.
                                        I would be certainly taking this issue to your higher authorities if i don’t receive any satisfactory reply from your side.
                                        Blue Dart Express customer support has been notified about the posted complaint.
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