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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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K
Khan1984
from Jaipur, Rajasthan
Jun 1, 2018
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Address: Kota, Rajasthan, 324001

Blue dart courier, kota rajasthan.

Order 1: your delivery status says consignee not available, but i can guarantee that i was at my home all day. Your agent didn't even call me to check. I

Order 2: i had another order supposed to be delivered yesterday, but status showed that address incomplete, which isn't true. I always had parcels delivered without any issues, of course from other courier. Anyways, for that order i called your local office and collected myself because they said we do deliveries once a week i. E saturdau only. This is pathetic, this is not some village, it's a city and if you charge for any service, you should fulfill it on time and not according to your ease. Once i get this shipment, i'm going to escalate this issue to the highest level and maybe even consumer court.
Blue Dart Express customer support has been notified about the posted complaint.
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    F
    Farahbuch27
    from Firozpur, Punjab
    Jun 1, 2018
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    Address: 190014

    The courier document was sent from gurgaon to srinagar (Jammu and kashmir). On checking the tracking number it shows shipment received on 18th april and tracking number is [protected]. Despite contacting blue dart lalchowk and baghat i got no response. It has been more than a month and i haven’t received document yet. On further enquiring about the document the exam customer care british council shows the details where both address as well as shipment is correct. But neither i have signed nor i have received the document. I highly in need of this document. I have been contact bluedart lalchowk as well as customer care bluedart several times but my issue hasn’t been resolved yet.
    +2 photos
    Blue Dart Express customer support has been notified about the posted complaint.
    Jun 01, 2018
    Updated by Farahbuch27
    I was sent a document through blue dart from gurgaon to srinagar (J&k). On checking the tracking number provided by exam customer care i found that document was sent back to gurgaon due to confusion in address. Though i live just few kms away from the place where shipment was received i wasn’t contacted by any person from bluedart.
    After that the document was again shipped through bluedart (Tracking number:[protected])
    On checking the document was out for delivery on 18th of april. I went to multiple locations of bluedart and called them several times but they refused they have received the document. The tracking number shows that shipment was received on 18th of april. I tried to contact blue dart several times but to no avail. On fenquiring checking the details provided by exam customer care from where shipment was received i was shocked to see that despite the fact that both address as well as phone number is correct it shows shipment received. Neither i have received the document not i have signed it. Please look into the matter as i am highly in need of this document.
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      G
      Ganesh Talape
      from Morjim, Goa
      Jun 1, 2018
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      Address: Pune, Maharashtra, 411061

      This is my 2nd mail but still my shipment is not being delivered DELIBERATELY! this week I've received a shipment n after 2 days how can u guys not find my address for my 2nd Delivery!! No one contacted me but still marked CONSIGNEE NOT AVAILABLE & INCOMPLETE ADDRESS!!!
      The worst courier service!!!
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        K
        Kaustubh Palekar
        from Pune, Maharashtra
        Jun 1, 2018
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        Today dated[protected] visited blue dart nanekarwadi, chakan, pune, maharashtra office for courier. i was supposed to pay for international courier for which i was supposed pay rs.3700 but it was observed that the machine meant, , for swapping card was not working as it was not charged and the staff asked for cash. there was no alternative machine in the office nor the staff was ready to co-operate for the same
        Blue Dart Express customer support has been notified about the posted complaint.
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          L
          leo 12
          from Silchar, Assam
          Jun 1, 2018
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          Address: 791111
          Website: Blue dart

          I believe this very site only receives the largest dissatisfied customer service. This is not for the 1st time or 2nd or 3rd if only i could recall that your service had failed to provide what it claims to. I never get my products on time and even if the product had reached their office they'll take another 2 or 3 days to make an effort to call and asked the customer to receive the products on their own. And everytime they'll make an excuse of absentee courier boy, are they so poor that they can't effort a substitute for the same
          What's the purpose of any courier service just tell me this??
          Blue Dart Express customer support has been notified about the posted complaint.
          I have never had the privilege to recieve a delivery of any item from this courier service. Thanks to them to make an effort to call us up, just to let us know that we come receive the products on our own.
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            A
            adamya kumar
            from Hyderabad, Telangana
            Jun 1, 2018
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            Address: Chennai, Tamil Nadu, 600065

            Dear sir, my name is adamya kumar. I am from crpf as asstt. Sub inspector in chennai. My icici credit card despatched from icici bank through bluedirt service. Its awb bill no. Is [protected]. Above credit card delivery date on 25 may 2018. Your courier boy at delivery time did not contact me as a card holder. He did not necessarily understood for calling me. Without my permission said courier boy my card handed over to other person. I don't know who are they. At delivery time i am not present in chennai. Its responsibility of bluedirt team to try contact to genuine person at delivery time for handed over the items, not any fake person. I would like to suggestion to your team please guide all courier boy reagrding delivery to genuine person. Mob [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              J
              jerry mj
              from Jammu, Jammu and Kashmir
              Jun 1, 2018
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              Address: Jammu, Jammu and Kashmir, 180010

              Sir,
              My complaint is regarding consignment number (Tracking number) [protected].
              While tracking i could see messages regarding incomplete address, need landmark as on date 30 may and undelivered shipment held at location as on date 31 may 2018.
              The address i provided was complete, clear and had most prominent landmark in the area "suvidha pet clinic" which is most prominent pet clinic in jammu.
              Secondly while calling your service representative, she denied of options for collecting the same from the courier office. And they even denied of any option to make a call to the addressee while attempting delivery by saying that high valued consignments are not supposed to be delivered by making calls. Please check back the matter immediately and give a solution as soon as possible.
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              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                Amishgoyal
                from Bareilly, Uttar Pradesh
                Jun 1, 2018
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                Address: Panchkula, Haryana, 134109

                I have 2 couriers coming on blue dart panchkula sector 14 haryana today taking number is [protected], [protected]. I have to go out of station and i went to their office in sector 14 and asked them for my courier and was also giving them id proofs. But they refused me to give my courier and misbehaved also and said we will deliver by 10 am but till now i have not received any courier. This is not good for them. I am trying to call them also but their phones are not working... This is not a good service and not acceptable by such courier company.
                I want you to take strict action on this office.

                Thanks

                Regards
                Amish goyal
                [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  sujatathakur
                  from Kichha, Uttarakhand
                  May 31, 2018
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                  Address: Raigad, Maharashtra, 410206

                  After following up with the concern department the courier was not handed over to me by the employee of bluedart of kamothe branch.

                  The courier was sent to me by the bank but i didn't get the call but got a message that will be delivered to you.
                  I called the bluedart office they told me to come in the evening but still was not given to me. Behaviour was pathetic and i waited 3 hours just to get my courier.

                  Courier tracking number - [protected]
                  Employee name - uday
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    K
                    karansofat89
                    from Mumbai, Maharashtra
                    May 31, 2018
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                    Address: Panchkula, Haryana, 160101
                    Website: www.bluedart.com

                    Waybill no: [protected] reference no : ev[protected]

                    Chandigarh it park : prohibited area-entry restricted for delivery [protected]

                    I haven't received the bluedart courier yet and it shows the status as prohibited area-entry restricted for delivery.

                    I was not contacted through sms or email. Can this issue be rsolved immediately.

                    Please look into this issue.
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                    Blue Dart Express customer support has been notified about the posted complaint.
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                      Umar Andrabi
                      from Bengaluru, Karnataka
                      May 31, 2018
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                      Address: 560076

                      Bludart received my courier on 23rd may and since then they're updating wrong remarks regarding the dispatch. They never called me or came to my address but they keep updating the tracker every day stating that consignee was not available, pin code incorrect etc. 2 days back i received a call from the delivery person and he said i am near dell office mahadevpura and you need to come and collect it from there. I went to the dell office and called him 25 times but he didn't respond. I was waiting for more than 2 hours but no response. I tried calling customer service and they keep saying that it will be done but still haven't received any call or the courier. It been 9 days now.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        V
                        Vishakha Jumani
                        from Chennai, Tamil Nadu
                        May 31, 2018
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                        Address: 380015
                        Website: BlueDart

                        Date: 26th May, 2018
                        Tack ID No: [protected]
                        Place: Ahmedabad.

                        i tracked the order and came to know that, courier is been received at Ahmadabad office on 25th May, 2018, but still 31st May, 2018 that have not delivered courier, but everyday they use to call 10 times and saying today definitely we will deliver.

                        They have dictated my address for couple of times to them, at last i was fade up that i prayed that please deliver, because that cover contains important bank documents, i am getting 10 calls from bank for the same, i have been charged penalty even, than also they are not ready to deliver. Even i provided my office address, so whichever place is near to them they can deliver, and at last when i was so much in need and i told them that please deliver my courier otherwise i have to file complain against you, they said that we have already delivered yesterday, and i even told that i asked to every person in my society, checked society entry register, even watchman told that no delivery boy came for courier than also they said that we have delivered, and when i demanded to provide me the signature of or name of reciever of my courier they clearly denied.

                        It was my worst experience with bluedart, iwill never use again this services, even i will inform my friends and near ones to never ever take services from bluedart.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          R
                          rtyuiop
                          from Malegaon, Maharashtra
                          May 31, 2018
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                          Address: 411033

                          This is regards to awb no.[protected]. I haven’t received the courier stating address is incorrect. I got the courier from the same consigner on the same address (Awb no. [protected] for which also i had to struggled. Pls check the track at your end).
                          I sent an email also but there is no quick response, no call back from your end.
                          If i don’t get the courier today i am going to escalate this issue with consumer forum.
                          My contact number is [protected].
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            S
                            Shouvik Basu
                            May 30, 2018
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                            Address: 400709

                            Waybill no : [protected].
                            The consignment is getting failed to be delivered for the past 7 days.
                            Blue dart is not picking up calls or not responding to any other communication channels.
                            There has been a complaint already lodged yet there has been no action taken yet.
                            Kind request -
                            Once the delivery person comes, please have him to call at this number - [protected] in order deliver at correct time and place.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Blue Dart Express Complaint Status Update [ID: 1954654]
                            View product & get product not match.so i refund this product
                            Samim Ahamed Dhali's reply, May 26, 2018
                            Online view product & get product not match so i refund this product
                            Plz chake thi is a 2 nd time issue my blue dart track no is [protected] and add shop no 2 off morya biriyni fadi chouk airtel galary nagar pune road wagholi pune 412207
                            My name vinod shirsath
                            Mycont no
                            [protected]
                            [protected]
                            [protected]
                            Its request Plz cont any number
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                              N
                              Nicodemus
                              from Udaipur, Rajasthan
                              May 30, 2018
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                              Resolved

                              He should have some common sense how to speak with the customers. He made a call for address i waited for him for 2hrs immediately i made a call he doesn't lifted my phone i thought he was busy so he won't come today and i left my phone at home and went out he called friends 2times i saw that and immediately i made a call he spoke very rudely and cut my call i was really disappointed with this bluedart. I need my product to be delivered immediately
                              May 30, 2018
                              Complaint marked as Resolved 
                              I haven't received the product then how can u say that problem resolved plz I need a clarity
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Hello my name is Raj Kumar. My mobile number is [protected]. My address is H.no-22 Gulshan vihar Bhopura sahibabad. My courier is not delivered and delivery date is 24 may 2018.
                              Delivery boy Sunil ghadge([protected]) not pick up my call and again and again cut my call.
                              And i need my courier immediately..
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                                P
                                Payal Dharange
                                May 30, 2018
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                                Hello team,

                                My pan card was supposed to delivered at my delivery location on 10th may with waybill no "[protected]". However, i was not even informed/called about parcel and it was returned to nsdl rtos.

                                Pickup date 19 may 2018
                                From hinghanghat
                                To mumbai
                                Status shipment delivered
                                Date of delivery 23 may 2018
                                Time of delivery 15:48
                                Recipient ci seal nsdl

                                Please arrange to resend this parcel to me as soon as possible.

                                Regards,
                                Payal
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Mentioned awb no is simply getting rotated daily with out getting delivered. The customer care executives are very casual and are not willing to solve the issue. This needs to be delivered today at any cost. Hopeless service.
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                                  R
                                  Rajat Mureja
                                  from Rohtak, Haryana
                                  May 30, 2018
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                                  Address: Sirsa, Haryana, 125104

                                  Pan axjpl6950c allotted for ack [protected]. Card sent by blue dart awb [protected]. Expected del dt. 26/04/18. But the order hasnt been received yet. I have called delievery man so many times but no action has been taken by him. This is totally harassment to the customer. I again request you to please check the system so that our task cudnt suffer.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  I have ordered a credit card through Kotak bank. but due to unreachable, unable to contact with blue dart service boy. but as i got message to call you within 24 hours, tried to call on given no to me, but didn't connect. That number was as [protected].

                                  My Shipment number was [protected].
                                  Hello my name is Raj Kumar. My mobile number is [protected]. My address is H.no-22 Gulshan vihar Bhopura sahibabad. My courier is not delivered and delivery date is 24 may 2018.
                                  Delivery boy Sunil ghadge not pick up my call and again and again cut my call.
                                  And i need my courier immediately..
                                  Rani Sethi.. Deula sahi, dhoba sahi
                                  Rani sethi's reply, May 25, 2018
                                  Wrong size item
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                                    G
                                    Gajender_Singh
                                    from Kota, Rajasthan
                                    May 30, 2018
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                                    Address: Jodhpur, Rajasthan, 342304

                                    Sir,
                                    My parcer weybiil no [protected] and ref. No ev[protected] does not sent on my house. I talk with your authorised person on ([protected]) he said "we does not sent on this address, your address in not proper."
                                    But i told you my mailing address is proper so many courier provide me parcel.

                                    No body call for my parcel, but he said we call many time. If your person call me for parcel, i guide him but no body call me..

                                    Please send my parcel...
                                    +1 photos
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                                      K
                                      Kumardurai
                                      from Chennai, Tamil Nadu
                                      May 30, 2018
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                                      Address: 641045
                                      Website: www.bluedart.com

                                      Dear sir
                                      Bluedart had returned an important package which was sent to me through awb# [protected] despite i have contacted customer service 3 times and gave number to call me. Absolute careless and letahrgy in service where iam losing business of package noyt being delivered. Will bluedart bear the lost business amount. Iam receiving package from all courier service companies to the given address except bluedart and if they could not find address they should have attempted to call. Why the heck they should call as its not their father or mothers or brother or sister package and its some unknown # package who is waiting to receive the same.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        ali51214
                                        May 30, 2018
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                                        Address: Hyderabad, Andhra Pradesh, 500023

                                        Dear sir,

                                        I have applied for pan card by filling the form 49a at pan centre managed by nsdl in hyderabad road,, telenagana hyderabad on 14.05.2018. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on may 30, 2018, i got the following message:
                                        Below is my application status
                                        As requested by you, following are shipping status updates of your shipment (S).

                                        Waybill number : [protected] reference no :[protected]

                                        Pickup date : 22 may 2018
                                        From : mumbai
                                        To : hyderabad
                                        Status : returned to origin at shipper's request
                                        New awb number : [protected]

                                        Waybill number : [protected] reference no : 074 - [protected]

                                        Pickup date : 29 may 2018
                                        From : hyderabad
                                        To : mumbai
                                        Status : shipment delivered
                                        Date of delivery : 30 may 2018
                                        Time of delivery : 11:05
                                        Recipient : co seal nsdl
                                        Blue Dart Express customer support has been notified about the posted complaint.
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