Blue Dart Express Complaints & Reviews

Hi,
I have a serious complaint about bluedart bangalore offices. I sent some consignments 4 times from hyderabad to bangalore & all times it reached after so many days that too after complaining in customercare number. The reason that they are giving not to deliver this, is "consignee's address unlocatable/landmark needed". This is absolutely fake statement. I always mention the address, department & mobile number very clearly & everytime i made sure this. If nothing is mentioned, how they are able to deliver finally, when i call & blast in customercare?

One latest example is "waybill no : [protected]".

Any bluedart quality person can check my package & double confirm whether all details have mentioned on package or not.

Bluedart will loose it's credibility if this practice goes on further.

Please take some serious action & help to clear this issue.

Your shipment from kotak bank with blue dart awb# [protected] is undelivered as premise closed. To reschedule, please call please call[protected] from 9am-9pm mon-sat.

That's the remark for non delivery when premises is very much open & many people are available for collection of the package. When tried reaching banashankari, bangalore for receiving by myself, an # supposed to be incharge, made some gross remarks & shouted!!
People of this sort shouldn't be tolerated.
Never gonna use your services & i'm gonna advocate the same with family & friends.

Hi team

Below mentioned courier has not yet reached when checked online it states consignee not available at the address, i stay at same address from last 25 years and how come blue dart is unable to find it, nobody visited my place for courier delivery neither anybody from bluedart called me regarding this, its pathetic response i received, i have wrote n no of mails regarding this not even a single response i received till now,

Undelivered courier way bill no - [protected]
Courier date - 11 may 2018
Delivery date - 12 may 2018, not received till now

If you cant do your courier call me on [protected] to let me know where i can collect this courier,

It was such bad experience i got from this company. Last time also your courier fellow did the same thing stating i am not getting you address whereas other courier company are able to get my address and i receive hell lot of parcels and couriers everytime expect bluedart - useless system.,

Regards
Tejavathi,
[protected]

Such a pathetic service and really i have not expected from this. I have not received parcel on my day, its waste now.. I planned for my brothers birthday but these guys spoiled it. I recommended all do not use bluedart. I have requested to bluedart to provide my package on some timings at 7 pm and manager agreed for it and suddenly he said on second day i didnt promised you, on second some other guy again promised today i will arrange and did mobile off. Why do you promise if you cant keep it? I have sent email to sonia lets see how they take care of customers. Pune is big city and mostly people work in offices and this bluedart people used to call on same time to receive the package, how is it possible? Bluedart if this continues there are many competitors in market you will lost the business. This is not about one customer but single customer is important in business, you dont have idea how much single customer can use your service. Its all about trust. If i satisfy with some service i consider it for lifetime. But you wont understand this.

Sir,
Blue dart track no is - awb [protected] (Pan card) received at beawar branch of blue dart office, one of there employee call me to pick card from their office and refused to deliver at my home address (Written on article). Also i requested them to deliver article to my office which is just near about 200 mtrs from their office but still ask me to come at their office. At last without inform me they return that article.

I had ordered a item with way bill no. [protected] on 1may 2018, it had reached my district but they said that they will not deliver it to my address. I want to ask if you can't deliver at my given address, what is the use of giving location while ordering item? I request you to sen the item in my address. It is happening in lot of my orders, so please settle this down.

I had ordered a gown from sariklick.com which was cash on delivery and was delivered by blue dart. There are soo many complaints flooding on the net regarding sariklick.com and blue dart still continues to be a part of their fraud.
Since bluedart picks the product from Sariklick.com and delivers the cash on delivery money to the company, it is 100% confirmed that blue dart is aware of the existance of the company.
Bluedart being such a reputed company should not put its name and reputation at stake for such frauds.
Hence i want my money to be returned by blue dart and also report this fraud company.

Waybill No : [protected]
Reference No : 16207
Pickup Date : 05 May 2018
From : Surat
To : Goa
Status : SHIPMENT DELIVERED
Date of Delivery : 07 May 2018
Time of Delivery : 17:08
Recipient : Teresa
Cod : 660

I have not got any call from the currier guy regarding delivery of my package. But they have updated the status as consignee not available, but whole day i was present at the given location. Even i called to the number provided in sms o the blue dart team. But they have not responded properly amd asked me to wait. This is very unprofessional behavior of the blue dart team. Please improve ur service and get me my package asap. The customers...

Today i received a call from blue dart delivery boy who held my ordered samsung refrigerator which came from amazon. First of all the refrigerator was in passenger auto rickshaw and putted horizontal in laying condition which is not good for refrigerator and the delivery boy talked very roughly with me and abused and denied to put the product inside the house properly. Then he left without the delivery of product.

A shipment was supposed to be delivered on 15 may 2018. All my addresses were given correct and it was supposed to be delivered to my office address.
But the courier updated that no such consignee is present at the location. How is this possible?? Even earlier i had shipments delivered to my office address location and i am not even able to contact the customer care.
The awb number is [protected]

Sir,
My parcel received by sangareddy bluedart on[protected]Screenshot attached). But till now i. E.,[protected] not yet received.
Mostly they will not attend our calls too.
Without contacting me they simply changed the status to "consignee not available". But here i'm waiting for the parcel.
Most of the people are facing many problems with bluedart (From reviews and comments). This is not the first time. But earlier i went and collect the parcel.
This is showing how irresponsible they are.
They are not satisfying the customers with their service.
Worst service ever i feel.
I've enclosed my awb details please look into this.

Waybill no : [protected]
Expected delivery was 12th may 2018.
And parcel is reached destination city on 12th may afternoon but not yet delivered..
Its been 4 days and i haven't got any call and update of it..
Also i had called to customer care many times but not getting any response from customer care.
I m hearing that ("it will be delivery by today") from 4 days..

The office in siliguri does not respond to phone calls.

My consignment (No. [protected]) being an important homeo medicine arrived from kolkata on 12/05/2018. I was not informed about the arrival forget about the delivery even till 15/05/2018 i. E. Today. I made phone calls which went unattended. I had to send a person to collect the all necessary and important medicine.
Such callous service is not expected from an important branch office of such a reputed courier, please remember siliguri is gateway to the north-east, bhutan, nepal and even bangladesh. Please take appropriate action lest your reputation is at stake.

Sir
there is so many complaints regarding your statue trivandrum centre for non despaching pancard(NSDL) done through thirumala akshaya centre trivandrum kerala.in your track records your exicutive call the concerned cusomer, but customers phone record there is no one call him.
so please take necessary steps to make available pancard to customers

Thanking you

hariprasad s
thirumala akshaya

Dear sir,
I have got the packages shipped by blue dart but every time i get a message as delivered even-tho its not been delivered. The rajajeshwari nagar bluedart center is doing the same.

The packages are only delivered if and if only complained or if its an cash on delivery.

Isn't it a kind of cheating?

Now my new package is also not delivered but shows as delivered.

Waybill no: [protected]
Reference no. Rbl210448
Pickup date: 11 may 2018

Somebody courier me a packet on 10 may 2018to rudrapur and it was reached rudrapur on 12 may but till now not received as called blue dart rudrapur landline number.

The docet number is:

Your order awb# [protected] will be attempted in next 30mins. Go digital, pay via wallets, cards, upi, netbanking.- satya pal sing

In that packet, i have a urgent document whixh i need on 13 may but on today 15 may, it haven't received.

No reaponse from rudrapur, kiccha road office.

Pls tell me that it will received or not.

Regarding blue dart zirakpur office.
They always delay in delivering the courier. I have actually faced this problem twice, when i had tracked my order its shipped to zirakpur office but yet that was not being delivered to me on time until unless i don't do my own external efforts for it. I have personally visited their office to take my parcel but as it was from bank they denied to give me at their office, and after so many efforts they agreed to deliver it to me in the evening.
This is my awb-[protected] no. And this for the second time i am facing this issue. This is a bank shipment which is being shipped to zirakpur office on 15-may-2018 08:49 but still i have not received it and i can not even take this order by visiting them offline as it is bank shipment.
Please help me with this, they always delay the shipment and keep the shipment with them for 7-10 days if nobody inquires about it. I have tried calling, but the numbers are always busy.
Please take a strict action in order to deliver the shipment on time.

Your agency is not working properly . They do not even contact for the delivery address at least if they could contact we would get some updates my packet no AWP[protected] not delivered send me asap at my office address A-37 NOIDA SECTOR 60 or send back into bank so that I could collect it

Bluedart agents have send me fake message that my address was not found..atleast they should have contacted me..they are so irresponsible and I will not tolerate this

Regarding awb no.[protected] containing food items and as per their promising delivery date they hadn't been able to deliver my product which i ordered from paytm mall and i wrote them lots of time about my complaint but no one is giving me reply or try to get in touch with me so i request you to file my complaint and help me to get me compensation for my loss from the company with my ordered product.

My awb numbers are : [protected], [protected]. I have these 2 orders out of delivery from past 2 days. I'm trying to contact customer support from blue dart but phone number is not working and there is no response on email as well. I don't know what should I do now. Can you please deliver orders as soon as possible.