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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Nov 17, 2025

Complaints 10547

Resolved

942

Unresolved

9605

Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 315

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Address: West Tripura, Tripura

My product was coming from adisports which i ordered on 17 april 2018. As per the product arrived in my city (Agartala) on 23 april 2018. But they didnt deliver till now. And when i complaint to adidas the courier didnt do any attempt to deliver it instead of calling me they sent me a messag that my address was wrong. Atleast they would have call me and ask and moreover my address was correct they were lazy as hell. And when i went to the office to collect my product they said that the parcel will be delivered the next day whereas its 27 april and no attempt has been made till now.. Your service is really poor. Kindly do take action

Blue Dart Express customer support has been notified about the posted complaint.

Apr 27, 2018

Updated by Zemin Tripura59 My waybill no.[protected]

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Address: 400095

I have really never experienced such stupid service ever from blue dart. I applied for hdfc credit card and unlucky me the delivery was given to this stupid blue dart services. Always the customer care people had the same thing to say that i should get my card between 3-6 which never happened... Their guy calls but never receive any calls from them. A colleague too i spoke to who faked promise me that i should get my delivery anyhow on[protected] between my evenings shift timings but i never got a call from them.. Neither an sms.. Neither my delivery. I really pray to god that my ordered products should never be handled by blue dart. # and stupid service ever.

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Address: Patna, Bihar, 800001

Dear sir,

Myself abhijeet kumar.
My debit card was coming through your courier service on 24th april
But it was said by your office that your address is not written correctly, whereas my address is everything written correctly and even before this stuff has come to my address. But i ignored this thing and i have done its compliant but it has been 2 days since then. So far i have not got my courier. What is the problem? I do not understand.
Even i also said that something which belongs to me, can get me from the office but he said that whatever the debit card comes from the bank, you can not get it at office.
I am going out of my address for a few days, tell me who will receive it.
I do not understand one thing why the couriers do not call phones.
I will not present on my address from tomorrow.
Now, tell me who will responsible for this.

Thanks

Blue Dart Express customer support has been notified about the posted complaint.

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Address: 560027

We had asked for tcl services for few cities in india, received the quoted and when we wanted the service for only one particular place for a period of 03 yrs. We have received the below email.

(Regret to inform that we will not be able to consider only one site as this will not workout for us.) from jayaraj s kalmath │ regional manager - tcl & retail sales south2

This is not correct, we have rights to choose what we require.

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Address: Hyderabad, Andhra Pradesh, 500084

Website: www.bluedart.com

One of the Bluedart executive from Hitech City center His contact number is [protected] called me and at 1:38 PM and informed me that he is waiting at another building which is little far away from my work place building, so i informed him to come to my work place building on call so he said he will come in 30 minutes. But he did not came i called him so many times but he did not picked calls and updated the fake status on his website. i.e "Need Department Name/Extention Number"

They do not come at place for giving delivery and update the fake status. I suggest CITI Bank do not choose such kind of logistics services which is actually not ready to deliver at doorstep.

+1 photos

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Address: Hyderabad, Andhra Pradesh, 500001

Credit Card has not been received till date'
Dear Sir/Madam,

Reference to the above mentioned Way Bill No & Reference No. the tracking details has been mentioned below. The same thing has been repeated what it has been done in past. Neither my consignment has been delivered to my location nor the delivery boy has been contact me.
I am unable to understand why the card is not being delivered in my location after two attempts.

I am suffering a lot since two months. No one from courier or SBI Credit card team is responding. It is totally unprofessionally behavior. Several mails/calls/complaint has been given but no response.

Kindly look out the matter seriously and sort out at earliest as it is a concern of non-payment due to unavailability of card.

Worst services of Blue dart courier has experienced

+1 photos

Aug 9, 2021

Complaint marked as Resolved

Blue Dart Express customer support has been notified about the posted complaint.

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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Apr 27, 2018

Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 39191 in your mail to enable us to address your concern on priority.

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Address: 620001

Website: Bluedart express delivery

I ordered lg 260 l refrigerator from amazon, which was delivered to me via bluedart, waybill no. [protected] on date[protected]. And the bosch 7kg washing machine, waybill no. [protected] delivered on date[protected].
The men who came to deliver it left it on the ground floor of my building, even when i asked both of the bluedart staff that the flat no. Written on the delivery address was on the second floor. I repeatedly told them separately that the address is on second floor but they both left the things on the ground floor unsecured.
I live alone at my place and want my things to be delivered at my apartment exactly, otherwise i cannot lift it to my address alone.
If you claim, bluedart is door to door delivery, it is against your policy to leave it unattended.

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Address: Kolkata, West Bengal, 700080

Website: Google

I received a confirmation text that my shipment has been delivered to "munmun dutta" that's not even me. This is my tracking bill #[protected]. It has my debit card pin number. I didn't receive any call before delivery and the parcel is not in my custody. I need you guys to retrieve it from whomsoever it was delivered to and ship it to the address registered in my bank. And please revert back asap

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P

Pramoda S H

from Bengaluru, Karnataka

Jan 16, 2022

My checkbook request from hdfc bank delivered to someone else. Below is the message from blue dart. My name is pramoda s h but they delivered to other person

"Delivered! Your HDFC Bank Cheque Book Awb -[protected] has been delivered. It was received by SHUBANGI on 14/01/2022."

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Address: Surat, Gujarat, 394327

Website: no delevry

Sir mera shipment palasana aaya hua he .muje abi tak delevry nah mila he .or nah apke coriyer ajent ne muje call karke pucha .or muje bina puche hi usne parchal returan bhej diya esha likha he.stuts me.muje iski koi informtion nah di coriyer ofice se.muje jaldi delevry karwaye.mera shipment nab [protected] ye he

Apr 26, 2018

Updated by kamal kumawat88 No delery at time.and no any informtion

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Address: New Delhi, Delhi, 110077

No courier person contact to deliver my box.
Eventhough nobody picking call.
Awb#[protected].

Landmark is specified but still lazy people don't want to deliver it.

I am calling theperson but he is not responding.
Main drewback of bluedart courier is that, they do not provide the delivery boy name and contact no.
Only once they call and if you not answered at that moment, they dont come again.

Blue Dart Express customer support has been notified about the posted complaint.

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N

NyKS FRISKA

from Ahmedabad, Gujarat

Apr 26, 2018

Dear Sir/madam,

One my banking courier send me on my address with proper address but didn't deliver t home me. They not call message for courier delivery query. I am not satisfied with blue dart courier service. Only they have big name but zero service.
Not good manner.
I recommend to update the staff.

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Address: 342005

Worst courier service in Jodhpur, illiterate people, nuisance, I'll mannered, no responsibility. I[censored] can't run the office properly then shut it down instead of giving keys to these ###. It has been five days my courier is been held with these people and these distributor boys have no manners to talk.See the reviews of Jodhpur Basin blue dart and u will come to know.They don't even pick the phone also. I will definitely go to consumer court.

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R

ranaveer sena

from Hyderabad, Telangana

Apr 26, 2018

I ordered accessories from OnePlus site and the delivery date given was 24th April ..and when I tried to track the order it already reached bowenpally blue dart courier on 24th April 02:07 pm but it didn't reach me till now and it is showing the error..please find the attached photo..

courier delay - Comment #3079797 - Image #0

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Address: Khordha, Odisha, 751007

We are a seafood exporter from bhubaneswar, odisha, have placed two packets on 16/4/2018 vide awb no: [protected], consignee : merilyn shipping & transport, visakhapatnam and awb no: [protected], consignee : mr. Sudip, sealand logistics, kolkata, also one packet on 17/04/2018 vide awb no.[protected] consignee : re shipping, visakhapatnam. Ultimately our 3 packets got interchanged and delayed for 10 days to deliver the respective address, due to which we had big monetary loss occurred. Please enquire the matter at your level and reply to our email : [protected]@bonebhpl.com

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Address: Kollam, Kerala

I refer to the document no [protected] booked from mumbai on 5th april 2018. The staff of kollam bluedart did not even inform me of the document and they just returned it after some days. This poor and irresponsible behaviour of the staff seems worst than any local courier people. Due to this negative attitude of kollam bluedart courier, i have been subjevcted to al lot of mental agony and inconveniences. Thinking of thre suffering i had undergone i maybe prompted to file suitable complaint in the appropriate forums. Looking forward to your reply and explanations for the above incident which is totally unexpected from a professionally managed courier like bluedart

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RajeevTFl

from Bengaluru, Karnataka

Apr 25, 2018

The delivery guy who delivered courier with blue dart tracking number - [protected] was very rude to my old dad who was there to pick up the courier. It was very embarrassing for my dad to deal with this guy.

B

Bibhudendu

from Bhubaneshwar, Odisha

Apr 25, 2018

Sir,
My awb no-[protected]
Till now I am not received my material
Blue dart boy misbehave Mr.Naresh Digal pls take action immediately.
BR//
Bibhudendu behera
[protected]

N

Niraj Ku Singh

from Delhi, Delhi

Apr 25, 2018

Ab kon sa nya address dun...Iss address pe pehle vi kai bar deliver ho chuka h...Or company ko toh koi dikkat nhi hoti h wo toh bs ek hin bar m deliver kr dete h...Fir inn blue dart wale ko kya ho gya h...

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Address: Gandhinagar, Gujarat, 382001

Website: Bluedarttaq

Dear,

I have delivery scheduled via bluedart which was to be received to me by 23-april-2018.
My family is always at my home and still delivery man says house closed, which is false statement.
Delivery re-scheduled for 24-apr-2018 between 9am - 1pm, delivery man did not came and at 3pm i am getting message that premises closed, which is again false statement.

I had called bluedart customer-care to ask the gandhinagar office contact number, but even customer service expert could not provide me the no.

I also asked to take pick up from ur gandhinagar bluedart office, but they denied that.

I am at home and expecting delivery asap.

Thanks,
Vijesh
[protected]
Awb - [protected]

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R

R V Pai

from Tezpur, Assam

Apr 26, 2018

My consignment number Ave [protected].
My address is of prominent place in Bhubaneswar.
I received SMS from BlueDart siting address issues!!!
On 20 the April after lot of efforts one land line number picked my phone and gave a Mobile number[protected] which never picks up.
My contact number [protected].

M

mehulkumarmishra123

from New Delhi, Delhi

Apr 26, 2018

My shipment is wrong side delivery my waybill no is [protected] my noida bhangel salarpur wrong deliver address gopinath bazar new delhi please contact me [protected] please solve my complaint

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Address: 229001

Sir, I had ordered an ATM Card, delivery is showing date 21 but it has not come till today. I also called 3 times on customer care but did not come to the door.
Our order has been received by Blue Dart in raebareli but we have not yet approached you and request you to deliver it as soon as possible.

pay bill [protected]

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Address: Howrah, West Bengal, 711227

My area is not prohibited area which is shown by BlueDart courier-way bill no-[protected]. There are 2 courier from Gujarat, Anand, IRMA and as per shipment track it is already in Kona express Highway. Yesterday it denied delivery showing prohibited area reason. Which is not as blue dart and other couriers easily delivered here.

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hi,

I was expecting a courier delivery today with tracking number([protected]) and received a call also at 2 PM today but unfortunately, I was not able to receive but within 5min I called back but delivery guy didn't respond, I tried calling him 7-8 time but he continuously disconnected my calls and ignored.

This is really unprofessional.If due to some reason a customer is not able to pick delivery guy call at the 1st time then he will not pick customer calls.

Please consider this as urgent and kindly share delivery guy contact number and name in advance.

+2 photos

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Gourab Bhaduri

from Kolkata, West Bengal

Apr 25, 2018

Can't get my package from Paytm, delivered by BlueDart, it was taking so long an they are not responding in any queries.

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Address: Varanasi, Uttar Pradesh, 221002

Respected sir/madam,

My consignment no is [protected].
Your delivery members not coming is on my address and very poor service at varanasi, (Up). Reason is not correct. My address is perfectly correct. Blue dart courier service i have unbelievable during current time. So please kindly deliver my document on my address.
My contact no [protected]

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Way bill no. [protected] dt. 14.4.2018

From chennai to dindigul.

Sir,

We booked a tv. But till date it is undelivered. While tracking, it is learnt that it is in the dindigul bye pass road blue dart courier. Kindly look into the matter and deliver the same soon as 10 days gone after booking.

Kindly contact ph. No. [protected] for taking delivery if you could not deliver the product.
Thank you,
Kiruba sankar

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Address: Panchkula, Haryana

This is to bring in your notice that I ordered on 18th april raabta red and white bell sleeve top and my order no is[protected] the delivery was to be on 21th april but i haven''t received any call from the person who is going to delivier and when i call blue dart customer care they always say by evening nd by tomorrow i don't when tomorrow is going to come plz see to my order and send it by today only at # 182 railway road kalka, opposite civil hospital pin code 133302

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