Blue Dart Express Complaints & Reviews

My shipment number is [protected].my parcel delivery date is 17 th april. But it is not received yet in chennai. I did not received my credit card yet. I need it. I contact many times to blue dart customer care executives but they dont gave any response. I tried lot of times but you don't think the time of others.
My contact [protected]
Please do the needful.

Blue dart is the worst courier service because i still didn't got my courier and I'm waiting from past 3 days but they are saying they have sent the courier but I still didn't got my courier my tracking no is [protected] they should have to give the courier on Saturday only[protected] but today it's[protected] from 3 days I'm tracking the courier from blue dart website the courier person comes near to my place and he goes to some other location but land mark is Newton public school which i have given and today he came near to my land mark you can see in image which I have uploaded actually I'm really facing lot of problems. Because of the worst courier service I'm waiting for my debit card because of the courier I can't do any bank transactions the courier person didn't call me nor SMS me. Please do it needful thank you.

This is regarding the AWB number attached provided in the attachment below. I have become sick and tired of calling the call centre and repeatedly requesting for a delivery between 9-1PM as I am out for work post that time frame and as you can see there has been mutiple delivery attempts made in the evening. I don't understand that if you have an option of rescheduling a delivery in the time slot mentioned, how difficult is it to make it happen at the designated time?
Further, no contact is made to me except for a mere "Sorry we missed you" card every single day with no direct number of the person I can get in touch with.
This has been going on for a week now and your call centre number is not even toll free so I end up wasting 15 bucks everytime I call, because of the innumerable numbers that I have to press to reach to the customer care person.
I am fed up and feel harassed and want this matter to be taken up pretty seriously. Otherwise I am willing to escalate this to your senior officials and ultimately to social network websites as you guys provide customer service and this kind of lax attitude is highly unacceptable.

Hi,

My name is salini. I was supposed to receive a chequebook from axis bank on 19-apr-2018 from bluedart service having awb no. [protected]. Till date (23-apr-2018) my cheque book is not delivered. The courier boy is not even attempting to deliver and the status shown in bluedart tracking details is either location unlocatable or premises closed. How is it possible. Bcoz same bluedart courier has delivered my debit card a month back on the same address.

This is sheer negligence from bluedart services. When asked them thaat i will pick up the courier from bluedart aoffice the same is being rejected. What a pathetic service bluedart has provided.

Bluedart to improve tracking and give a proper update. Courier boy can try to call once.

Regards,
Salini

My shipment number [protected] i have not yet received my courier, even no has contacted me but while i'm tracking my order daily its showing delivery attempted, hence whole day i'm waiting for my courier no one has even knocked my door how you can show delivery attempted. This is the worst service that i have ever used, fully disappointed if somewhat shame you people have on your face deliver my courier asap

Dear sir/madam,
This is to inform you that i am not receiving my courier at my address. Your delivery boy ask me to come xyz location to collect the courier.
As we zydus health care ltd mumbai is big corporate customer of yours. Please not to collect my courier if you are unable to deliver.
My address is vikram saini munshi ji ki bagachi, near aamliyan chowk ward no.35 ringas road chomu jaipur. Pin code 303702

I have purchased items from amazon and they picked a bluedart as a courier provider with tracking number [protected].

Bluedart picked up my parcel and they are sending sms to me around 11pm and says that they are unable to deliver in my area.

Now my complaint is that if they are unable to deliver then why did they picked up the parcel.

Again i like to know that whom do they need to inform whether me or amazon who have given them a parcel to deliver.

Blue dart having my courier [protected]. It had to be deliver on 19th April but till now no call no delivery. What a rubbish is this? And main thing is that in the status it is showing as property closed. Now am calling to executive he is not picking up the call.

I will never suggest to any one to use the service of BlueDart.

As i updated a complaint on the website i got a reply on my contact number as your order will be delievered by today with no such details so thay i can attempt for something from my side and so, please help me to ealk up to that order so kindly make a contact of to the person who is to deliver the packet and if not please share me the number or kindly, take a step to resolve it

Dear,
My shipment no is [protected]
Address manson is indian oil nagar sit 2
Sector 55 noida 201307 how is possible this address is incomplete.
If this address is incomplet so i have some old shipment no which is i have received on same address 1.[protected]
2.[protected]
On this topic i talked to mr arun at sector 63 branch & mr. Arun bist told me (Ok i will send this shipment tomorrow at same address & call to you also)

This decision done on 20/04/2018 at 3:30 pm

Hi
Please note my awb. Number is [protected].. My adress is r-1/47 budh vihar phase 1 delhi 110086 — 10 fit gali radhika mandir road, near vidya sagar school.. Nick name suraj.. Plz call before come...[protected], and [protected]

Due to wrong adress mentioned by you my couirer is hold from[protected] and still i have not received same. I request to bank all ready and they told me the hold from blue dort side. They allready clear all things on[protected].

I have called to blue dart office in sector 11rohini but they didn't receved any call. Also called to custmer care which is chargebel they also not respose.

I request u plz send my packet till tomarrow.

Thanks / regards
Imanual kamath

On 20/4/2018 my package has to be delivered but due to unsufficent land mark needed now i want to know about solution of this. Problem as soon as possible i want my package ungently please re - delivered it as soon as possible
Please insert my land mark in the delivery of package which is (Near r k memorial public school khora colony indira vihar street no. 5)
This is the land mark which has to be feeded in delivery address

Blue dart delivery boy didn't deliver my shipment i was at my home all time today and he wrote that my premises closed, but i was at home all time, shipment date is 20th April and he didnt delivered he called me but didn't talk to me i was speaking on call but he didn't reply then i call him again and agian he received my call but din't talk to me his name is shahid Mohammad and his mobile no. Is [protected] i want to suggest that don't choice these type of person for your company it's better for your company

Hello sir,
I am mohammad dilshad, mobile [protected]
Waybill no.-[protected]. Ref. No:[protected].
Address of - h-77/18, batla house, jamia nagar new delhi-110025.

Sir,
Your courier boy not deleverd my pan card at my home.
Courier boy other person shop ko delevered ker diya.
Usne mujhe charge pay kiya.
I m mently confused and herising me.
Plz some strictly action courier boy in your company.
Regards,
Mohammad dilshad ([protected])
Mail - [protected]@gmail.com
Dt 20/04/2018

This is to bring to your notice that my shipment was ordered online thru amazon and i was scheduled to get my shipment latest by 17th april 2018. As per tracking window available online it shows that the shipment arrived in aligarh on 13th april 2018 and since then has not been delivered as of today i. E 20th april 2018. My office has been contacting the blue dart local office on a daily basis who confirm the arrival of goods and keep assuring that it will be delivered the very day and that they don't have any/adequate manpower for delivery. However till date the shipment has not arrived. On earlier occasions also such negligence has been shown by the local blue dart office wherein the official at blue dart claimed that if you want your stuff then come and collect it from here. Blue dart corporate office requires to take action on the local office in aligarh and the current operator be de-licensed for such repeated negligence.
Tracking id - [protected]
Penalty for delayed shipment be also established and provided to customer else will take legal action as we have all call records

Hi team,

I am waiting for the delivery of the parcel with way bill # [protected].

On the website it is showing as 'out for delivery from yesterday' and i have not received any call from blue dart for delivery. I am keep on trying to contact blue dart customer care where i am able to connect once if i try 15 times with no positive response.

Please help as this is the second time i am facing this problem and let me know how can i escalate this issue to highest level.

AWB NUMBER : [protected]
The above order refernce number says it is delivered but says not received. This is the 4th time i am complaining about the same, yet there is no response through bluedart, customer support or message too.
Will you solve this complaint within 2 days or should i go to consumer forum/court?

I lost my courier package. I mentioned respective delivery executive that i will collect from there store. But they returned it back. I tried contacting customer service executives but none of their numbers seem to be working. I am # up with their service. I appreciate the response as early as possible. The package is contained with some important stuff which is necessary

Hello,
Axis bank sent me a courier through blue dart with consignment no. [protected]. On 18th april the shipment was out for delivery and the delivery boy make a call to me that he is in my office address with the package.in the package there is two addresses given one is my office address and another is my residential address. I told the delivery boy that i am not in office and make the delivery to my residential address. He told that he will delivered the shipment to the residential address. But till now i don't get the shipment yet and in the blue dart tracking system it is showing that the package is held at location. I schedule the next delivery date to the 23rd april and i desperately need this package to my residential address. If i got this package to my residential address i will be highly obliged.

Thanks
Devjyoti

Sir/madam, i had received information about the despatch of my pan card with delivery date by 14 apr 18... When i did not receive the shipment till date, checked online to be shocked that the consignment had reached on 14 apr 18 and is being returned back to nsdl citing recipient not available at the address... This is absolutely untrue as i have not received any call nor any bluedart delivery person has come to our residence... We had kept the guard and reception informed about the same and there is no record of any visitor to our flat...

Customer service from blue dart is very poor, ravi r from customer department not understand the customer and will take rudely to the customer, file a compliant on this also.

Request find out what happened and ensure the delivery is rerouted to the same address at the earliest... Thank you..
Regards...
Anil