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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Jun 5, 2026

Complaints 10600

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944

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Thane, Maharashtra, 400604

Hello. We've received your cloth few days back but the problem is we've received wrong product. We ordered a light green long ghown for women but we have reveived a red colour saree which we have not even ordered. Please do something either take it back or exchange it with what we ordered or give us our money back. Please do something as soon as possible.

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D

DrSunil Singh

from Allahabad, Uttar Pradesh

Apr 10, 2018

My shipment no is [protected] my parcel is on gorakhpur since 2 days but status shows Undelivered Shipment Held At Location. Please deliver as soon as possible.

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Very late delivery and no attention on work.Never seen so cheap quality staff.All low class staff.Your staff threatens my staff to put a FIR as our firm is from outside of Maharashtra.
Suggest to all my near and dear not to book consignment with Blue darta

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Address: Rewa, Madhya Pradesh, 486001

Hello sir I am Sunil Kumar my product is delivery not received but blue dart is showing product is delivered

Dear Sir/Madam,

Thank you for writing to us!

We refer to PAN application vide acknowledgment number [protected].

We wish to inform you that the PAN card has been dispatched at the communication address mentioned in the application form. Below are the dispatch details:

Acknowledgment no.: [protected]

Status: The PAN card has been dispatched recently

Date of Dispatch: 03-APR-2018

Name of Courier Agency: BLUE DART

Consignment no.: [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Apr 07, 2018

Updated by sunil.3511patel [protected]

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Apr 11, 2018

Dear Sunil Kumar,

Kindly provide us with your Acknowledgement number to check & resolve your grievance.

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Address: 411057

Akshay Sambre Blue Dart person Who Regularly Dont Give Courier At home is asking for Come Nearst Location and Collect your Courier Last two three times i said to him i am not there my family member can not be go nearest location so pls take serious action on that otherwise next time i will publish this issue on Social Media, Kaspate Wasti Wakad Area, irresponsible delivery boys who dont want give Courier at Home. & he communicate roundly with Customer.

Thanking you!

Miilind W
Blue Dart AWB# [protected]
Mobile No [protected]
[protected]@gmail.com

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Address: Jodhpur, Rajasthan, 342001

Website: www.bluedart.com

Dear Team,

I have check Way Bill No [protected] on online same is delivered on 1 Apr 2018 at Jodhpur branch and Expected Date of Delivery to customer is 04 April 2018 but still i am not received this courier, i am talking with your local team jodhpur, they say to me you come at office and collect this courier. my concern is why i am come at his office, why he not delivered my courier at my location, i am already confirm my address to your local team jodhpur.

Request you to please help for the same.

Regards
Deepa Daiya
Jodhpur
[protected]

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I had booked a Redmi 5A handset under the captioned awb number but the same was not delivered to me whileas the status shows as 'Delivered'.

I called on Srinagar Office of your agency who informed me that it been delivered to some other person in my office whileas I have no knowledge about it.

Since I have applied for the cancellation of the order I request you to retake the consighment from the person to whom it has been delivered by your delivery boy and return it to the vendor so that I shall get the refund in time.

MIR FIDA MOHAMMAD
JK BANK CHQ
MA ROAD SRINAGAR 190001
CELL [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Apr 09, 2018

Updated by Fida12078 Dear Sir/ Madam

I am getting assurance only over phone whileas there is nothing concrete happening on the ground.

I one again request you to address the issue as I have been conveying my requests to your srinagar office for the last one week without any serious effort on their side.

Apr 11, 2018

Updated by Fida12078 Dear Sir

A new set in lieu of the aforesaid awb [protected] has reached Srinagar Lal Chowk yesterday under AWB [protected].

As my office shall remain closed from 13 to 15 April, it is requested that the said consighment may kindly be delivered to me today as I have some very important work tomorrow afternoon.
Since I have faced much hardship for the previous consignment, I hope you will take this request very seriously.

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Address: Kollam, Kerala

I have purchased youbella bohemian multicolor metal earrings from amazon. The item delivered on 6th April through blue dart dhl kottarakkara, kerala around 5.30pm. They didn't contact me once and when I inquired about the product the agent spoke to me rudely without any manners. The customer care service lacks quality. I don't want any of this product through blue dart in future.

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Address: 560050

Website: Blue dart

Sir i received order wedding core lehenga and i got product on 6th april when i opened the pack the product i ordered is not there instead of that 2 sarees of cheap quality is in pack. I called for the return but they are not responding plz can u resolve these problem as soon as possible. I called to the number given above the pack they r not responding and not picking the call can u take it back???

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Address: Dhar, Madhya Pradesh, 454775

Website: www.sisindia.com

Dear sir,

I send my courier on 04/04/18 from mumbai to pithampur but now no any response from your end. Your customer representative is not speek to me properly.

Please guide me who is responsible for late penalty of our documents.

Regards,

Prabhash thakur
Security & intelligence services india limited
Mob-[protected]

Blue Dart Express customer support has been notified about the posted complaint.

Apr 06, 2018

Updated by PRABHASH THAKUR Please update

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Address: Bhopal, Madhya Pradesh, 462030

Your employee tarun who distributes courier at bairagarh location didnot gave me any call to give away courrier, when icalled him he sais i am at same location but ill come to your home location after 2 hours.
After that he called me back in 50-55 min approx and said me to come and receice courrier, but as i was alredy informed by him for delay f 2 hours i took out some work for market place near by, some how i told my wife to reach home and receive courrier but he used abusive language with my wife and did gave us courrier..
I need organization to take strick action against the resource..

incident date:[protected]
time: between 4:30 to 6:00 pm
Compalint raised by : Lokesh Wadhwani
Docket number: [protected]
Deliverable item:- Axis bank credit card which is really urgent for me.
Contact Number: [protected] / [protected]

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L

lokesh wadhwani

from Bhopal, Madhya Pradesh

Apr 6, 2018

Non Professional resource, not using a good language while talking to customer.

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I ordered a product and as per online status of blue dart, i had to receive the product on the same day 24th march. But on mobile i received a sms of 29th March, expected date. I have not received my product even, today 5th April.
Way Bill No: [protected]. They update invalid reasons of delay on website everyday.

Delivery guys called me twice on different days, they said.

1. It is not my area.
2. It is not on my way so i can not come today.

I think, they are unnecessary delaying the delivery.

Blue Dart Express customer support has been notified about the posted complaint.

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N

Nitush

from Bengaluru, Karnataka

Apr 6, 2018

My shipment was hsr layout bangalore from last 4 days and they are not deleiver..submit me asap otherwise i need to take action on bluedart.need to contact woth consumer court.

way no [protected]

I

Ishfaq Rah

from Padampur, Rajasthan

Apr 6, 2018

Dear sir,
This is irony of yours mischeif as i booked the courier on 02.04.18 and the site shows delivered on same day and booking date showing 31.03.18
My ref.no.is [protected]
Sir still waiting at jaipur to be delivered.

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Address: Chennai, Tamil Nadu

Website: WWW.JSRINFRAA.COM

Dear sir,

My axis bank debit card shipment tracking no. Awb#[protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
Address:
Jsr infra developers pvt ltd,
No.47 & 49, 3rd floor,
Vbc solitaire building,
Bazullah road,
T. Nagar, chennai - 600 017
Mob:...

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Address: New Delhi, Delhi, 110034

My kotak bank order with awb #[protected] in the name of jassimran kaur was sent by kotak bank. A sms was received at 11.45 that the order was delivered by your company and received by hony. But no such packet was delivered and there is no such person in my family as well as in whole street.
Its clear a case of theft as well as will used my packet.

If any such thing happens your company will be liable, also i want to have the exact reason and person. Who used wrong name against a woman.

Please solve my issue

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Address: 560027

Called bluedart. Shipment in jayanagar office wgich is just 3-4 km from my house. They say delivery will be done tomorrow. What a joke. This shipment came all the way from mumbai in less than 24 hours and now it will sit in their office till next day. These guys are a bunch of liars. All courier companies are the same. Bluedart is no better. They just charge a lot more.

Take my advice and avoid spending money on them...

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Address: 641020

Website: www.the gridspe global.com

I have ordered a Desingner pretty kurti-006, which costs rs. 533 but u have sent me a wrong product. The product code is [protected] .Its not nice and u have disappointed me. Please exchange this product and get my money back as soon as possible. I have received this product on 3.04.2018.u dont have a proper customer care number, when i call it results to be not reachable always.. So please dont disappointe the costumer. please keep your promises to costumer.hope u will return back my money soon

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Address: 560068

Website: BLUEDART

Hi there,
I have a complaint about the above courier. I was about to receive my card from hdfc and have updated the address details, and i tracked the id details and see that the courier is in hsr branch, bangalore, karnataka. As of now i haven't received any call or message regarding this. I personally went and try to collect the courier from hsr layout teachers colony branch however they are reluctant to give me the courier. Mr arul, who is in charge of the branch was not ready to handover my courier explaining the address was incomplete. As of my knowledge i've updated every details with my bank. Eventhough i went to the blue dart office and provided my tracking details why this people are not giving my courier. Please make them understand how to do their job.
They haven't give a call to my mobile so that i can collect from there. Very unsatisfied with this experience.

Blue Dart Express customer support has been notified about the posted complaint.

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V

Vishnu Parihar

Apr 4, 2018

Hello Team,

My two couriers are stuck in Agra branch since 27th March.
Could you please check and let me know why these are your deliver person is not delivering it to me.

Below I listed the details:
Courier: Blue Dart, Tracking #:
[protected]
[protected]

Regards,
Vishnu Parihar
+[protected]

J

jai t

from Bilasipara, Assam

Apr 4, 2018

My consignment no is [protected] shipment are 18th march 2018' Surat to berhampore murshidabadh West bengal but as on date I not received my shipment and I check online status there show details are now shipment have to Delhi hub now what I do please tell me my phone no [protected] email ID [protected]@gmail.com

J

Jagadi kali das

from Mumbai, Maharashtra

Apr 4, 2018

Blue dart courier boy mr arjun jana came to my house and few seconds after he came to out side. And my wife call him but he never heard. My sbi credit card returned back. And he told to blue dart office many times goes to card holder s house. But mr arjun jana tells lies.

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Address: 600117

Website: bluedart

Dear sir/madam,

Stan chart bank has sent a package to my old address. I would request to re-route to my new address.

Please check the details of my consignment and my shipment needs to be re-routed to new address
Waybill - [protected]

Changed address - plot no 15, jbjay's apartment, flat f2, ellai amman kovil street, manimegalai nagar, s. Kulathur, chennai-600117

Blue Dart Express customer support has been notified about the posted complaint.

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V

Vishvrajsinh

from Ahmedabad, Gujarat

Apr 4, 2018

Please muje refund chahiye muje mobile nhi chahiye

M

Mannan Dar

from Srinagar, Jammu and Kashmir

Apr 4, 2018

I gv to talk abt an order
They donâ€™t pick up any call
I tried a hundred of times
Please see on this
Kind request

T

tusamar

from Silchar, Assam

Apr 4, 2018

Hii sir/madam Mera shipment muje nahi Mila h Lekin delivered dikha Raha way bill no- [protected] and my contact no- Joginder Singh and mob no-[protected] plz contact me now

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Address: Ludhiana, Punjab, 141001

My parcel from bank was about to deliver in ludhiana at my address but first time due to incomplete address the delivery was failed. And my parcel went back and now i have given the full address but still they didnt deliver the parcel and put the status again incomplete address and they didnt call me even at the tym of delivery.

I want to make a complaint against this thing.. Please give me a suitable solution.

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A

Akash Patidar

from Indore, Madhya Pradesh

Apr 4, 2018

I don't get my parcel on date and delivery person doesn't contact me at [protected] no and your customer no also not available Means i Not giving Customer service. I have request to contact me on [protected] or [protected]@gmail.com please i requested to your company.

T

tarutaru

from Durgapur, West Bengal

Apr 4, 2018

Delivery person call me at 11:27 am(26/03/2018) that he will come to me within 1 or 2 hours but didn't, in the evening i called him three times but not received and at 7:21 pm i saw status report that consignee not available .
Is that blue dart express service... shame on u.

P

Prashanth Kasthuri

from Vijayawada, Andhra Pradesh

Apr 4, 2018

They are not delivering product to door level they are demanding customer to come office and take the product.I am also not satisfied with there receiving.

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Address: Chennai, Tamil Nadu, 600041

My shipment AWB# [protected]...simply have returned without attempting my residential address...i think so due too hard summar and simply they have updated status shipment address person shifted ...so returned like that.

Before delivery i have not received any sms regarding my shipment from blue dart also..plz check the delivery sms status from Blue dart for my number. Then how can I Confirm through customer care regarding my shipment.

In short completely disappointed about service centre and methods

Blue Dart Express customer support has been notified about the posted complaint.

Apr 03, 2018

Updated by Bairavel S My shipment AWB# [protected]...simply have returned without attempting my residential address...i think so due to too hot in chennai especially nowadays(Started Summer Season(sorry i confirmed with google spelling about summer) now itself) so service centres also helping the servicing persons reports even without doing any attempts!!!...updating status????? ...Expecting proper analysis and response ...please do needful not only for for me ...like me whoever if so also...

sorry if i have not communicated correctly/delivered from my poor communication...

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Address: 600078

I am. Going to receive my parcel with awn [protected] from blue dart as my address was of office i asked them to change on 30 march as it was out for delivery. But still i have not received my parcel. It is pathetic of you. I am waiting for my parcel for 5 days and kindly check and revert for this complaint as soon as possible.
Regards
Ajay gupta
[protected]

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