Blue Dart Express Complaints & Reviews

I ordered a eyeglass from lenskart. I was informed that the courier will be shipped though blue dart. I provided my address which is under the coverage area.
There was a delay in the order delivery. I found out surprisingly that my address was out of coverage area.
I contacted your customer care and collected the address of the place where my order was present. I went there and saw that it was closed in the morning. I went there around 6 pm and saw the place was shut with a banner of to-let.
I paid an amount of 1866 for the order. This inconvenience is not bearable. Pls help me as soon as possible. I am leaving for my business 2 days from now.
It is in my town, it won't take more than 30 min to deliver the product at my place.
The address of courier service was:
Sharma associates
Behind of women college
Near dr. O. P. Lath clinic
Bargarh, 768028
Odisha.

Order id: [protected]
Tracking no. : [protected]
Please take action as soon as possible.

Anshuman panigrahi
Bargarh

Respected all,

Till now we have not received the below shipment wherever your site has showing
Delivery confirmation on yesterday at 3.15 p. M but physically we are still blank position.

It is most urgent issue. Please do the needful.

Waybill number : [protected]
—
Pickup date : 21 march 2018
From : faridabad
To : howrah city
Status : shipment delivered
Date of delivery : 28 march 2018
Time of delivery : 15:15
Recipient : stamp

I have not received my shipment till now. I have called more than 5 times on your call centre number to request for delivery atleast by 1 pm, informed the reason that i stay alone and as i am working i reach home by 10 pm.

No courtesy shown by you guys. Pathetic service. This is not the first time usually this guys do the same thing again and again

Shipment - [protected]
Regards,
Pallavi singh.

I have received a call from [protected] and the guy told me that he was speaking from blue dart and told me that if you need your parcel then come to my office, then i told him that the order was cash on delivery so can you please deliver to my doorstep then he told "aapko shaman lena hai ya phir hum parcel return kr dein"in a very rude manner. Then i told him that why i am paying cash on delivery charges then he told me that i am returning your parcel and disconnected the phone. The office address of the mentioned blue dart guy is kanti chawk, under indian overseas bank.

Dear team,

This is to draw your attention to the unsatisfactory courier service and rude behavior by your company representative.

Regards to waybill no : [protected] & reference no : [protected].

On march 29, 2018 at myhome hdfc bank packet was handed over to my aunt since i went on some emergency. When your executive called i have told my aunt was there to collect the parcel. When he went to hand over, requested for id proof for which she looking to submit mean while executive started shouting and started arguing with old lady in very impolite manner with abusive language in a very rude manner.

He didn’t listen to her even she was requesting for little time. His tone was very aggressive, and he also refused to make the correction, telling her that it was his fault to do this job in your company.

I don’t see any sense in telling you the word-to-word conversation she had with this impolite employee of your agency, but i am sure that after knowing this incident, you will definitely take some action to educate your representative on his behavior with customers which will prevent the loss of your business in future.

As i am sure that being a reputed logistics agency, you must be concerned about the image of your company, i believe i have done the right thing by passing on this information to you all.

We will be available at [protected] to provide more information if required.

Regards
Vamsi krishna

Nursery live has sent a product through blue dart. Tracking no [protected]. I haved faced several isssues with blue dart from pilfering products to wrong update on website that customer was not available. Now their call centre executive says it cannot be delivered today because today there is west bengal board examination happening. When all shipping services are working i fail to understand why blue dart manages to come up with all sorts of excuses. I am really irritated with them and i feel frustrated because it is a birthday gift. Hight time, blue dart compensates me for the several issues i faced by their irresponsibility.

Waybill number : [protected] reference no : [protected]

Pickup date : 16 march 2018
From : manipal
To : hissar
Status : returned to origin at shipper's request
New awb number : [protected]

Courier boy call me and ask me my complete address

And say me your shipment is delivered to you as soon as

Courier show status "returned to origin at shipper's request"
That is wrong

Please dear sir /madam your naran pura ahmedabab employ name aarif is not dilevery to my cheq book and talk to home is lock and sec query [protected] this mobile number i don't no his name but talk me your courier is kalekt my location i don't know your home i provided my address so his not answer mi his talk me kalekt your courier my location so please dear sir /madam this employ action and please reply me regard vaghela mukesh your castemar and thanks

I have tracked my reissued credit card which is taken by bluedart courier basheerbagh. On mar 28th 2018, morning i saw message like "courier is out of delivery" at 10.00am but same message got at 1:30pm. But at 6:40pm, i received message like c, nee shifted from the address. I have stayed 2 years in the same house. I didn't received any call or message from delivery boy. Please, i want my card immediately.
Tracking number :[protected]
Bluedart branch: basheerbagh, hyderabad

It is a humble request from a customer regarding the selection of staff in your company. I have ordered for a product in emi basis from shopclues and it was informed me that bluedart is delivering the item. Yesterday i got a message from you that a person with mobile no is reaching me please be present at address. He called me one time but i couldnot attend the call and when i rang him back he not even attend the call but block my number also. Today i ring up to your office in arattuvazhi and informed that i will come personnaly to collect d item. When i reached d office one lady she not eben know the basic manners make me stand outside for half an hour telling that u have to pay the bill. Such a rediculous amature staff is ruling ur office. Shame. A very bad experice.

Hi,
Track id: [protected]
This is the worst experience I ever had with Bluedart. A few days before, I got call from courier person regarding delivery of my Credit card package. But I didn't recieve due to change of my office address and they didn't try to deliver it to my residential address. Again today, after I talking with Customer care executive, I got call from the courier person number [protected] (Sham) and they mentioned it will be delivered in between 3pm to 5.30pm to my residential address(PG address). But I didn't recieve my package. When i call to that repective person, he behaved ruidly and told me as the package is cancelled due to the wrong address information from 3rd person. They didn't even call me when arrive to my address. They are scolding me for callback and complaining.

I, Sri Somnath Paul, residing at Lake Town, Kolkata - 700048. I complaint about your franchise, who delivered my brother's HDFC BANK Card. The delivery person was very bad behavior (name not known). I received a kit from him on request. He want to see my brother's ID prove. I request him to stay just 5 minutes because my brother was office in that time. The delivery person told us he has not any time & also his language was very bad.

My name is mukund kamalakar. My contact no is [protected]. My blue dart awb no is [protected] on 22-march 2018.in this parcel contain my confidential bank papers. When i track the courier as per the above number its shows to delivered to mukund but still its not yet receive to me. Please raised the complaint against this on urgent basis.

Contact me on my email id is [protected]@suryatechsolarsystems.com. Or mob. [protected].

Hi here paresh prajapati and i have a courier from blue dart today (28.3.2018, 03:35. Some body today call me and tell me that you have a courier from blue dart but i cant get your location i have share the my location and after he is telling me that i am not going there when i say to give me information regarding him he is not given me the detail about the courier and for him self also

My contact number is [protected] and courier boy is visiting from sukan mall visat ahmedabad

I applied for credit card in SBI for urgent need. SBI sent the card to me viva blue dart courier. A phone call is received on 24th March 2018 from local office of blue dart courier(meerut, u.p. centre) that they will deliver my card on the address which is my office address but my office was closed on 24th and 25th March on account of Saturday and Sunday.
I requested to the caller to deliver it to my home address. He accepted and promised to deliver on next day i.e. 25th March but he didn't.
On Monday I inquired on phone that why he didn't deliver my card, he directed me to another person for deliver of card. So I asked the other person for delivery details.
After stalling with me without a definite answer he insisted again and again to deliver the card at office address and refused to deliver my card to my home address saying it's against our company policy to do so.
Since i needed it urgently i contacted SBI Executive for help. SBI Executive contacted to the blue dart's executive and somehow they managed to deliver the card to my home address.
When i received the card i was very much surprised to know that there are two addresses printed on the envelope, out of which my home address was also mentioned under secondary address.
Sir my complaint is why did he refuse to deliver the card to my home address which was also written on envelope by SBI itself and linger on delivery for 4 days causing me great trouble and mental harassment along with me unable to carry out the work i had to with the help of card.

Attaching the address part of the envelope for proof.
I request you to kindly look into the matter and take necessary action for my complaint.

Rajesh jain
R/O h. no-25, lane no-06, Mansarover, Saket, Meerut-250001
contact-[protected]

Hi, my curirer way bill no :[protected]
As i tracked it it shows
Kothrud (Pune)- undelivered shipment held at location.
My brother went to kothrud pune loaction to recieve my currier. They said curies was not present. I am tried of serching my currier.
I want send it to below address :

To,
Bhupen chacharkar
C/o mandhar dhighe,
Shahu colony,
Lane no.5,
Karve nagar,
Land mark :near cummins college pune.
411052
Mob no :[protected]

From,
Karishma chacharkar
Building no :9
Deloitte f block,
Mindspace,
Hyderabad,
500081
Mob no :[protected]

Kindly do needful!

Regards,
Karishma chacharkar
Opp: westin hotel

This is not the first time.
1. Earlier also my packages have been returned back on the account of 'incorrect address provided' when the address used to be cent percent correct.
2. When asked why they don't even bother to call, they say we called but no one responded.
3. Their contact numbers connect only once in a hundred tries!
4. The worst of the branches is at baghat in jammu and kashmir. I called them 96 times yesterday and they did not answer even once.
5. The same (Baghat) failed to deliver even after 10 days, the order contained medicines!
6. I had to then personally go to them and beg them for the parcel but they didn't entertain and asked me to come at 10 next morning.
7. Next morning when i went again they said they won't handle the parcel and deliver it themselves.

Delivery boy came at 6:07 pm. I stay alone and working. I leave at 11 am. It is a credit card. Plz arrange delivery within 11 am at my home address or after 1 pm at my office address or deliver to my nominated neighbour after checking my original pan and aadhaar. Or i will come to bluedart office address with id proof and address proof. Plz give an option to get the shipment.

Dear sir,

I m from rourkela odisha, my name radhanath sahoo, my compline your blue dart service point rourkela, civiltownship m-20. Very poor service in rourkela location and serivice boy, manger behavior very bad.
Delivery boy he is telling i m not going to service in your house. You collect to any letter come to our office.

I m request to change this service point.

Due to delivery issue I am very disturb with blue dart company and specially Mohan cooperative branch. Today I am trying to call at least 50 times but no one pickup my call[protected]. I talked one of executive by luck but he said that I don't know about my boss no and my office contact no ([protected]). And he said that your no switch off when we contact you but my no 24 hours switch on because of delay I loss my deal now I want my package immediately with my loss.

I am attaching Google review about blue dart please see attachment
Blue dart courier company worker behave always like that

Vikram Singh
[protected]