Blue Dart Express Complaints & Reviews

I had two product to be delivered via bluedart; one by amazon and another with hdfc. The later got delivered and the earlier one did not and the tracking details was showing different name as a receiver. When i tried to reach bluedart customer care; they instantly updated the surname, after few days of chasing they sent me screenshot of both consignments signatures which do match at all. This is how they are making fool to the customers. When i told them that the sign does not match, they deliberately told me they delivered the product and thats all! They even do not bother to call before delivery. Thats the execrably pathetic experience i have. Attached the screenshot of both signatures. You can see the difference in bare eyes.

I had a product delivery on 17/02/2018, the delivery person called me at 2pm from[protected]* (Intentionally hide last digit) asked the location details (Tavarkare). I said my location details as a replied he said we will deliver it to you by 4pm. I will send another person i am at sarjapura. End of the day i got a message that consignee is not at the address. This is what the blue dart is providing world class service..!!!?? Such a irresponsiable employee who didn't deliver the product and blame the customer as we are not present at the address. If you can't serve proper just shut down our company many or there who can serve better.

Sir i have got miss call from your executive on 16 feb than i call back him and ask who are you. Your executive reply me i'm from blue dart courier than i say okk so come to my address and give me my parcel your executive reply i will give you parcel 17 feb 11am now i'm in good earth mall i told him my address is 200metre from good earth mall so please give my parcel but he doesn't give me even when i ask his name than that boy misbehaving with me that's boy contact number is [protected] sir i[censored] don't take any action against him than i will compliant that boy is police and give me my parcel tomorrow morning as well.

Respected sir / madam,

I am neelakandan, my pancard has been return back by the courier service, i have track my pancard status in that dispatched date shown as 17th feb but courier service said they return back but they didn't call me and they didn't send any message related to the courier, without information they return back.. So please give the details that where i have to collect my pan card...

Pancard number : boppn1884k
Courier vide airway bill number : [protected]

Please let me know what is the procedure to get my pancard.

Thank you

Maine 11 feb ko headphone paytm mall app pe order kiye, to estimated delivery date thi 15 . par abhi tak order nahi aaya . kitna rulaoge blue dart team staff.
waybill no. [protected]
call reference number 52448516
blue dart team lagta hai mera product muje nahi degi . agar meri ye baat aap tak pahucti hai to blue dart lucknow walo se boliye ki mera product muje de de. plz.

thankyou.
arjit vivek....

This is not my product which i have ordered so i'm very unhappy with dis n i want to return back it. If i got gud product den i can refer to my friends. But really i dint expert. One of the most worst company. But i need the product which i have ordered kw 8x 5.1android smart watch so plz get me my product which i have ordered im waiting for ur reply do needful as soon as possible

This is not my product which i have ordered so i'm very unhappy with dis so i want to return back it. If i got gud product den i can refer to my friends. But really i'm dint expert dis company s worst. But i need the product which i have ordered kw 8x 5.1android smart watch so plz get me my product which i have ordered im waiting for ur reply do needful as soon as possible

Return started
Your refund will be processed when we receive your item.

Xccess Turbo Red 250 W Hand Blender
Sold by: Prabhat Telecom India Ltd
1, 099.00

Return started
Your refund will be processed when we receive your item.

Pigeon Blackline Smart Stainless Steel 4 Burner Gas Stove, Black
Sold by: Cloudtail India Private Limited
3, 099.00

I am the consignee of product waybill no.- [protected] of BlueDart. A product was supposed to be delivered to me by 12th of February.
I missed a call from their delivery guy but within minutes I called him back and he told me that the product will be delivered to me by 13th Feb before 12 noon. However, still no one has come to deliver my product and the status of my product gets updated daily with details (Undelivered Shipment Held At Location ). I am totally disappointed with their service where I can't even get my own product and on top of that, I can't even contact their employees as no one is picking my call.

Hii i m suresh from gurgaon (haryana ) 122001 my way bill no. Is [protected] my curier not delever las 5 days n they put scan status on tracker every time different resion for undelivered shipment like no such as consginees as given address, consginee not available, incomplete address while addres is complete if they have any problem in understood the address they should call why not call (blue dart service is very bad )

This guy[protected] called me up to say that he met with an accident and requested me to allow him for delivery on next delivery.
Now, He is not picking up phone now. And when I visited the website, found that he mentioned closed premises as the reason of delay.
Waybill Number : 69*******22
I do not have a way to connect to the branch with which the package is lying.
Your customer care number was not reachable since morning but now it is accessible but even then I cannot speak to Executive.
Blue Dart is in really bad shape.
Priority and Urgency does not seem to have any meaning.
The person[protected] lied to me that he met with an accident and wrongly posting status and playing with emotions of people, shows the professionalism of Blue Dart.

Package has been delayed by 2 days and there is not a single phone call from BlueDart.
I am trying frantically to get this package delivered but to no avail.

Regards,
Ankit Jain
[protected][protected]
Pickup Date : 13 February 2018
From : NEW DELHI
To : NEW DELHI
Status : DELIVERY ATTEMPTED-PREMISES CLOSED |

Hie . As per.my delivery of courier i m not getting messages and the courier go back and if call ba k to there num er they donot receive call and trying to contact customer care and gurgaon office but they all not helping and receiving call .. This makes ur services a pathatic..if you are not able to deliver the services why you are working . And the worst custome support and toll free number services you get . Please i just my courier . I dont.no i your company will do. That

I have requested for the delivery of courier at office address and it was attempted for a delivery at home address.

The courier guy called once to inform this, and in spite of calling him, again and again, there is no response. The courier boy is disconnecting. This is pathetic. I have been waiting for the courier. Now, how will i know that when and where it will be delivered?

Hello,

I was expecting my courier at Sec-135, Noida from "giftcart.com" on 14-Feb-2018 but status was showing "consignee's address incomplete/landmark needed". On 13 feb i have received the courier from Blue Dart for the same address.
I have already receiving couriers to the same location from another courier services & now on 14-Feb-2018 status is showing "undelivered shipment held at location" i tried to contact on customer care but no one answered the call. On 1

I haven't seen the worst service of courier before; please improve your service quality.

Regards,
Tripti Saxena

Myself praveen shpt no : [protected]
I have faced worst experience with your delivery boy (Shiva shankar) he is such a unprofessional guy i don't how these reputed organisation don't even bother about the coustmer.. And the employee sitting in the front office her name is jhansi with employee id 109149 with out any proper reson your delivery boy has reported as the change of address without my knowledge... I request to take proper action against them and revert back to my mail as soon as possible... There is also similar case where the coustmer has told us that they are tearing off the complaint book pages in the store...

Worst experience,
My docket no is [protected]
My courier is arrived in city since last 3 days.
But due to lasyness of staff here in rajkot branch i couldn't get my courier since now.
After i have called 2-3 times they told me # reason about my address problem, btw thay already delivered my parcel to the same address in past.
Staff of local office at gondal road, giving me rough answers constantly.
Hoping quick action on staff.

Actually, there are couple of incidents but this is for current one
I have ordered whey powder and i got the confirmation as a product has been picked up by blue dart for delivery and expected date is 13 february 2018.
So i contacted to blue dart customer care for shipment status and they said you will get the delivery today eod means on 13th feb 2018. But i didn't get the delivery and received sms as your address related issue.
I don't know why they can't find my address because i have received many parcels (Passport, license and amazone delivery) from the different vendors on the same address, and only there is blue dart who is not able to find the address.
My concern is if you are not able to find the address why can't you call to customer?
And this is the second time. The earlier one was for sbi credit card and finally, i have to cancel that card.

I didn't expect this from a courier service. My shipment date 7 feb 18, till now they didn't call me. Daily i called to them. To sent the shipment to my office address. But they didn't consider me as a customer. This is a worst service i never experienced like this. Communication also worst. They didn't know the right manner to speak and how to clear the problem. They say silly reasons like "shipment will delivered by inside gate, not outside the gate if you have identity proof also". Is there any necessary by delivering inside the gate. Somewhat if i didn't go to office on that day. What is the rules to deliver my shipment. Call to me right and then they return to bank.. Otherwise they call to me to say the status of my shipment. Till now they didn't call to me. This is very worst courier service i experienced.
Shipment number : [protected]
At the time of delivery they didn't call to me. I received one message only, it contains one service number but it doesn't reach. I tried many times

Summary is pasted here for your reference regarding this I lodged a complaint at [protected]@axisbank.com

Delivery of your Axis Bank Dispatch shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]
Delivery of your Axis Bank Dispatch shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]
Shipment from Axis Bank was sent on[protected] vide Blue Dart AWB# [protected]
Delivery of your Axis Bank Dispatch shipment will be attempted by Blue Dart today. Track on http://bluedart.in/?[protected]
Shipment from Axis Bank vide Blue Dart Airway Bill [protected] has been delivered and received by BAVYA

Hi My consignment no is [protected]. It's arrive sector 63 noida branch 10-2-18 and yesterday all day status is out for delivery but consignment not received. Today morning i went brach for collect consignment but they don't give me now again i track status still out for delivery and some changes in yesterday status it's show now "Need Department Name/Extention Number" but nobody call me yesterday. Kindly confirm me when consignment deliver b'coz i will go out of station for 5 days.