Blue Dart Express Complaints & Reviews

My awb number [protected] was supposed to be delivered by 5th of march, this was a credit card and it still did not get delivered.
Yesterday 6th march they did not call me neither attempted to deliver the card but then i got the below message

Blue dart tried to deliver a shipment no [protected] to you. Please contact us between 9am and 9pm (Mon-sat) within 48 hrs on -[protected]

I called on the [protected] and they said that the address was unlocatable here in kondapur, hyderabad and if that is the reason they should have called me i was available but they did not and the customer care agent said they can schedule delivery by tomorrow but i said to include the specified address of my office and they said i would have to contact the bank then call back and disconnected.
Then when i again called back they kept disconnecting my line.

It is very regretfully informed that shipment blue dart tracking #:[protected] has been shown delivered but not received yet, as the same is shown delivered on 5-3-2018. After inquire at regional office at baddi distt. Solan (Hp) they informed that the same may be delivered to any another person of same name at i&ph office nalagarh distt. Solan at wrong address. As my address is office of the sub div. Soil conservation officer, nalagarh distt. Solan (Hp)

Dear sir
Your officials had wrongly delivered my courier to another person and not responded my phone and the documents are very urgently required. My waybill number is [protected]. Please help me to find out the wrong guy contact number so i can receive my courier. My contact number is [protected]

Its been more than 15 days my consignment having Waybill No : [protected] is not delivered. Also no status update on their portal as well.
Fake company.Bad customer service.
I am continuously chasing their customer support guys from last 10 days but they didn't anything. No reply on my emails as well.
They have single customer care number [protected] all time it is busy.

Undelivered shipment.why they have not checked before the delivery area.and charge 2052 rupees as the product is shipped in cargo category.first they have confirmed about the delivery area that in this area delivery is available in there services.i just want the delivery of my product as the product is in the process of replacement.i have sent the self return after that they release the replaced product at my address.

I had got estimate date of delivery 6/03/2018 in Bluedart website and even I had called one day back to customer care for the status they said it will deliver by 6/03/2018.but today also called it's already reached to mysore you will get delivery by 7/03/2018 said customer agent.i said I need it by today but customer care gave the address of Mysore branch I visited to office they dined to give my own rbl card to me .one of the worst service faced

Hi,
The pan card is not delivered as per the status below. Could you please help me finding my pan card (My mother's)

"your pan card has been dispatched on 14-feb-2018 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 24-feb-2018."

Dear sir,
This is very shameful service by your team member at location zirakpur, punjab.
My shipment no-awb [protected] reached at zirakpur, punjab on dated-17/02/2018 but it is still undelivered on my lacation dera bassi, punjab which is only 5 km from zirakpur, punjab.

After many complaint and feedback on dated 01/03/2018 my son inlaw went to your zirakpur, punjab branch and request them to deliver the shipment at home but mr. Jaiswas told him that they do not deliver to location dera bassi.
If you do not deliver to dera bassi location then why are you accepting the shipment of dera bassi location.
It is very shameful for your organization that your team member/staff are not performing their duties.
Many people were complainting there for zirakpur, punjab.
You should take a step for zirakpur, punjab branch because there is very poor service and staff are also misbehaving with customer which is very shameful for your organization/company.

Please deliver my shipment neither i will complaint a fir againt your organization zirakpur, punjab branch.

I have to recd a important letter from axis bank at subhash koolwal unit no.14 plot no.14 vkia shekhawati nagar jaipur but courier person delivered to wrong person and address as seen th tracking record name shyam sunder which is not unknown for me and does not trace the courier please track the properly and deliversed to right person and address this is highly important docs

Subhash koolwal
Mob-[protected]
Ref awb-[protected]

Simply you company are hiring faste fallows, they are unable to trace the address and they will tell lie that they will deliver the shipment in time and toady, but when we call them they didt received the call
They will not respond the person and not give the respect to the customer, they thought they are pm's of the india and if i complaint the same in office also they dont care of customer words
Please take the issue seriously and make them to give better service

Respected Sir/ Madam
I would Like to Inform you that I am Mohsin Raza Qureshi my AWB [protected]. Continue I have problem from Delivery person without searching address and without any call just reported from your office not found location or anything and returned so many times doing like that
I Request to you please some time I have very important parcel why do that
Please immidate action about my parcel
Thank you
Mohsin Raza Qureshi
665 Helping Society Behram Road Behram Pada Bandra East Near Bandra Court
Mumbai 400051
Mobile [protected]/[protected]

Today i received a sari parcel in my name and paid through cod rs. 640.00. After opening the packet, i realized that this is not my order. Immediately i tried contacting the courier boy mahadev jha, his mobile no. [protected] is not taking my call. I would like to return and get my money back. We have a corporate with your esteemed company else i shall stop the same. This is robbing. It has come from soul future inc., surat, vide waybill no. No. [protected], from surat, gujarat. Actions should be taken to see that i can return this sari and get back my sari.

Billway no. [protected], [protected]

Shipment is still not received but the current stauts of the shipment is delivered and i received the mail that is was delivered to chandy. I haven't get any call or message from your end. It was a false delivery. I escalated this concern 3-4 times in last 10days but no resolution given from your end even i didn't get any revert from your end. Shipment was delivered by your end in past as well on the same address. There is very important document in the shipment. Please delivery it to the details mention below.

Address - 67-saidulajab, near saket metro station, new delhi-110030
Ph no. [protected], [protected]

Awb - [protected] - delay

We have sent few samples to mayapur on 26/2/18 as per discussion with your executive was supposed to delivered on 28/2 before 6pm.

Unfortunately, it has not been delivered, i called on 1/3 they said it is closed in mayapur today so it will be delivered on 1/3 accordingly i have updated our customer. Today is 5/3 and shipment is yet not delivered.

It's very bad service from your end and has spoiled our name and relation. Our customer is very upset and saying to breach the contract.

We asked you to refund our charges as we could have delivered our parcel through speed post and it would have been delivered by now.

Let us know when are you processing reimbursement process.

Anita - [protected]

A product ordered by me for someone was failed to be delivered. The reason cited is that security at gate didn't allow entry to your agent. But the same agent didn't call the recipient because if he had, then either security guards would have allowed him entry inside the premises or the recipient would have come to the gate to receive the package. Awb number is [protected]

I had ordered from shein.in and online delivery on bluedart website was being shown as 3rd march 2018 i. E. 2days back. However now it’s shown that address is incomplete. All my parcels through other courier services reach at the same address then how is the address wrong/incomplete only for bluedart delivery persons? Moreover i was not contacted even once for any query before/during delivery. Even now the parcel had not been delivered yet. Also, the bluedart office persons here in jodhpur donot respond to calls as well. Kindly look into the matter and get my parcel delivered asap. Thanks

Please note that upon tracking this shipment, it was noticed that on your website it has been mentioned that unable to deliver the package as the premises was closed on 03 march-2018. Whereas on that day i was at home all day and it seems that your delivery agent has fraudulently uploaded the information.
Also i was not contacted on my provided mobile number when the suggested delivery attempt failed.

After noticing this i had tried to contact the customer care on [protected], but this number is busy at most times and i was not able to speak with the customer care executive.

Every courier shipped this address how can you mention incomplete address like check book, mobile bill, credit card bill etc

I am available at home the whole day and i believe that again your delivery agent will fraudulently upload "delivery failed" due to premises closed.

Kindly do the needful to arrange for the successful delivery of this package.

Regards,
Akshay gautam
Mob:-[protected]

Your delivery agent didn't came to my address and when tracked it was showing that the consignee was not available..
I didn't go anywhere my residence and shop is same address so there never happen no one is available if you came some one of my family members meet you and call me so i said your agent not attempt and my address is also easy to find
My reference number - [protected]
My waybill number - [protected]

My consignment number of an important document [protected] booked on 1st march till 3rd day is not delivered,
Even local courier is delivered earlier than this,
Obvious its bluedart it ought to be fastest but
As i have urgent requirment of this document and i am unable to trace it more so,
This is very time like this only,
And there is no one picking up the toll free number,
It looks like the helpless situation i believe the seniours must act in this matter,

Sir,
We have booked a courier from Hyderabad to Jaipur on 01.03.2018 but today as on 03.03.2018 we have not received the same till now. As per your commitment of prompt delivery (To deliver within 48 hours), this act is not showing the same. So, please look into the matter. Our docket number is [protected] Dt. 01/03/2018.