Blue Dart Express Complaints & Reviews

Hi team, as observed too many istances were the courier guys are leasy bothered abput their responbilities of delivering. They just blindly marking response as unable to identify address without even trying to attemp. As map shows clearly they not even trying into the locality how come they they do mark as wrong address. Is the customers looking fools or what. Even customer care team is irresponsible and talking with aggressive tone. What kind of # tem you guys are hiring. Relook into the issue if not iam going to take serious action on it. Today again repeatedly happened with me.

I ordered mi power bank from mi.com on 30 november 2017 and today is 11 december but still i have not gotten it. Name - nandlal kumar, order id : [protected], tracking id: [protected]
What's the reason that after 10 days i didn't get my consignment?
Before 3 days delivery boy contact me that he will deliver my package but after that he never contact me again.
Why? Where is blue dart...? How is this nonsense service?
When will i get my consignment?
Blue dart???

Dear sir
My icici bank credit card dispatch on 7th december 2017 by bluedart, awb# [protected]. But it did not deliver till now. No anyone call me regarding this. Now i am checking on blue dart site. It shows wrong pin code will impact delivery.
My mobile number is [protected]. Please do something for this shipment.

Pushpendra kumar rai
[protected]

My was to be delivered on[protected] but it hasn't delivered, today is[protected]
On bluedart tracking site it is showing that shipment has been reached pune hub and further connected 24 hrs later, today when i called bluedart customer care they are saying that the shipment has not yet reached pune and it will be delivered tommorow please maintain your site and update true information shipment has been delayed by more than 72 hours. Which kind of service is this my 7000/- rupees are stuck in this package.

Dear bluedart,
My awb no:[protected], i have suppose to receive my visa stamped visa by yout bhubaneswar blue dart office on 29th of nov which was sent from delhi on 27th nov evening. Still i haven't received my passport, as discussed with customer care and kolkata office cs manager it was theft during transit by puri experience. I never expected to heard such a irresponsible answer from mnc company like blue dart.
I almost lost my overseas opportunity bz of your inefficient employees, need your concrete commitment to recover my passport or compensation to apply a repassport and your end asap.
Regards,
Ramesh.

I had ordered for an axis active fitness band through axis bank and the amount is deducted from my account. The way bill number sent through bluedart is [protected]. When i was tracking the order it says that the delivery address could not be located which is actually columbia asia hospital yeshwanthpur, bangalore. The product is delivered to someone else. I want the product to be delivered as i have paid for it.

Dear sir
Your executive and ludhiana punjab branch manager harrassment me by not delivered my debit card and your executive not visit to my office to give my debit card and your branch manager call me and lie with me your office is closed but my office open till 5:00 very poor and third class service by your ludhiana punjab bluedart office
Awb no.[protected]
Vishal

While applying for us visa stamping i already paid the charges for my querier delivery of my passport and my wife's passport along visa processing fee.
After visa stamping, the passports were delivered to my home. However during the delivery i have been asked to pay rs.500 as delivery service

The above delivery charges were never documented. Why additional delivery service charges were made?...

One of my shipment no. [protected], was not delivered by blue dart and i didn't understand the reason for that. I contacted the customer care for 4-5 times, and they ensure me to deliver the same, but today i came to know that my courier was sent back to the shipper. And i didn't got even a single call from the delivery person. When i ask customer care executive for the delivery location details or contact details of delivery person they said "they can't provide the address". Now after 10 days they told me to visit the bank for resending the courier, i don't know even after visiting the bank i will get my shipment or not.

Regards
Ratika gouri
(M) +91 [protected]

I think ur firm is an international company and having world wide customers. This is the third time iam getting ur service.

Today 80/12/2017 i made one call to ur calicut beach branch operation manager. And he asked me to produce my office stamp to collect my parcel. It was impossible to bring a govt stamp out from an office. I think that useless man is unaware about that rule. Am argued my stand and team while he used abusive wordings.

I[censored] r bothered about ur company reputation kindly follow up my grievances. If any further steps happened from ur side, i will give u the audio clip of that conversation.

A favorable action is highly solicited

Best regards

Sudheesh p nair

My item was expected to be delivered on 6th dec but it didn't, and it shows in tracking online that it is incomplete address, then i called up blue dart office at silchar, they said they will delivered on 7th, they informed me that it was typing error and marked as incomplete address. Since it is an office address, usually all items are delivered on time without any hassle. Now i am worried that the item may get returned for which i have already paid online and create a trouble for me to get refund. Waybill number is [protected].

Hello,

This is anup shende from bangalore and i would like to raise a complaint against blue dart courier service for their negligence in delivery of consignment.

— first incident —
First incident took place when i had ordered a watch for my nephew from amazon.in and it was blue dart who was delivering it.

Tracking number for shipment was [protected]

This shipment was falsely marked as delivered when no one received it in actual. The matter of surprise is that delivery guy did not even took effort to call the number mentioned on package.

After so many followups, calls, emails it was finally delivered on 20th october 2017 which was 3 days late. It was birthday gift for my nephew and blue dart ruined it in best way possible.

— second incident —
Second incident took place today when i was supposed to receive my passport from bangalore vfs office and blue dart delivered it to wrong person.

This is way more serious than first incident as if consignment containing my passport would have lost then i had to go through hell lot of process to apply and get it back.

Also, someone could have used it for travel purpose as it was containing us visa on it.

At 8th december 2017 10.02 am, status of my shipment[protected] was marked as delivered but to my surprise i did not receive any such courier.
Upon calling customer care 4 times, i was told again and again that courier delivered to you only but in tracking details it was showing a person named mr. Bharul received it. I also checked with our security staff, receptionist but there was no one named bharul working with us.
Then i called customer care again to see if i can get contact number of mr bharus and i was lucky that they had that. Then, i called mr. Bharul and he said blue dart guys just dropped some packet and left without inquiring if he was the right person or not.
Now, it's almost evening i yet to receive my passport. I am totally clueless where my passport lies and blue dart customer care don't have any answer.

I would like to claim an amount of rs. 20, 00, 000 for this sheer negligence and mental stress and pain caused to me.

In case, if i do not receive my passport it will be a big loss (Rs. 20, 00, 000) to my company as i am supposed to travel by evening.

Looking forward for response.

Hi,

Ref : waybill no. Is [protected].

This courier was sent from pune to cuttack on 27 nov 2017 but its not delivered and courier is missing.

I have been trying to track my courier since 29th nov 2017 but i haven't received a proper response. My courier seems to be misplaced by bluedart, #bluedart but no one is bothered to track it or give me a proper response.

I'm continuously tracking it on bluedart website, but there is no update since 5th dec then, i called up your customer care and most of the times the ivr automatically disconnected my call. When i did get in touch with one of the advisers, they weren't able to help me with it. They asked me to talk to the customer care cuttack number[protected] team again as they weren't able to help me. Customer care representative gave me manager's number ([protected]) who spoke to me vary rudely and asked me to wait for one/two months time to get the documents.
I then wrote to your customer support team (Email address provided by one of the customer care executive) at [protected]@bluedart.com. But i haven't received any response to my email as well.

This kind of incompetence is not expected by such a courier company. I would like to hear from your company soon regarding my courier.

Thank you.

Extremely dissapointed.
Ranjit pattanaik
Pattanaik. [protected]@gmail.com

Dear team,

Awb no.: [protected]

Company is showing incorrect address but the company have already delivered the same address from the same company.

I have always received for the same address. It is not 1st time i am getting the courier for this address. How hard is it to track 14/2 instead of 14by2. It is just "/".
Please look in to this issue.

Hi,

Please find the waybill no : [protected].

I have received a call from your person in the morning today, as i have a courier but you don't have service for the said address even though my address is in the main city. I have asked him to deliver the same to my present office address and shared my address to him and he accepted to deliver the same in the said address. When i checked with your call centre for the status it is mentioned as "customer shifted from the address" but i'm living in the same address.
I'm wondering whether you don't have service to main area of the city and at the same time why they have updated as customer shifted.
These kind of service will ruin your company's name. Please take it up and deliver the same in the updated address.

Respected sir
Your services is not satisfactory at all. Ejr service center kolkata newalipore usually dnt try to find the location even they don't call me to find my place and simply return the important goods.. They did not even bother to pick my phone after calling several time...
In this updated age if a currier service fails to locate a simple address where all other currier services has find that...
Its very unfortunate...

On[protected], we sent one envelope containing important files to be delivered to shri kk viswakarma, dy general manager (Liaision), steel authority of india ltd, scope minar, north tower, 20th floor, laxmi nagar distt centre, new delhi 110 092 (Mobile number: [protected] and landline number:[protected].

The consignment number of blue dart is [protected].

Today, i received information from shri viswakarma that he has so far not received the above consignment. Please investigate as the same is required for court proceedings.

Dear bluedart team,

This is very series concern which i am escalating to you, once of my courier had come, but i did not have recieve it on time as per shown in blue dart portal and they don't make me any call for further inquiry, whenever i have to check the status of the courier at bluedart portal it shown the no such consignee.

How is this possible??

Without make call to receiver, how can you wrote the person is not available.

This is very bad impression from blue dart team.

Please take action against the situation.

My way bill no-[protected]

Waybill no : [protected]
Reference no : 18916188
Expected date of delivery is: 06 december 2017
It is showing like "undelivered shipment held at location" sholinganallur at
07-dec-2017 10:52.
Please let me know when i can come and collect my passport in sholinganallur.
I need it urgently and would like to get it as soon as possible. Please tell me if i can come and collect today.

It regards to way bill# [protected]. Have called several times to toll free number about the status but cs is giving wrong information all the time. Delivery supposed to be happened on 6th dec and today it's 8th dec. I just want to know what is stopping you guys in delivering when you have the right address with you.

Latest status: customer was not available at mentioned address

(Which is not true bcoz i'm staying at home from last 3days since i'm on a annual leaves)

Take this issue seriously and do the necessary actions..