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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Dec 22, 2025

Complaints 10559

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: Jaipur, Rajasthan, 302012

Dear team!!

My way bill no [protected] i am very disappoint what kind of service are you provide your delivery boy sent my courier to someone's else house he did not ask a name nor he take signature of customer he delivered at (295) someone's else house not my house (285 - a ganesh nagar niwaru road jhotwara jaipur) my parcel was very important parcel kindly look seriously on this matter is your boy that much is your boy that much illiterate that he was not able to read the name of the customer and house no infront of the house

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Address: Lucknow, Uttar Pradesh, 226002

Very poor services, my shipment is not deliver from last 3 day and hold in blue dart office, there are showing wrong information in tracking side an still they’re saying that we will try to deliver tomorrow, my blue dart shipment no is [protected],

I will write a complement to site droom please cancel your contracts on blue bart courier you are wasting your money by giving business to this courier company.

The courier boy named ravi mob-[protected] insted of delivering my consignment at my home saying me to coordinate with him and pick consignment from 4 km away from my home also saying that he is new for that area and will not be able to deliver me there.

I am wait for your reply

Pushkar singh
[protected]

Blue Dart Express customer support has been notified about the posted complaint.

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V

Vaani Mobile

from Valsad, Gujarat

Nov 23, 2017

Nobody came to deliver and the message shows premises found close, for your information address mentioned is a landmark of the area and the premises is opened from 9.00 to 9.00 365 days action should to taken on this type of lazy employees

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Address: Bhopal, Madhya Pradesh, 462021

To concern peson,

I have booked a parcel through bluedart bhopal pod no ([protected]).
While booking i have inssist to deliver parcel on 18/11/2017 as my relative has
Flight on the same day at 5 pm.
It was very urgent parcel but not deliver within time frame as it wrongly delivered at cheenai hub.
When i approached local office at bhopal they showed very casual behaviour,
When i asked for manager or senior number for compalint, they simply denied
This is very strange you appointed such a donkey catogery person at your office who don’t know a basic "how to talk with customer.
I need a formal apology & compensation from your side for my loss, also want my money back which you proudly charged
Also provide me proper customer care no. & email id so i can esclate my experiance to higher authority.

Attached are parcel snap which sent to my adress instead of chennai adress.

Regards/
Amit singh
[protected]
Sent from iphone

+2 photos

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Address: 400610

Dear sir,

Blue dart express — pan card not delivered but returned to nsdl rtos

Waybill no : [protected]
Reference no :[protected]
Pickup date 10 november 2017
From mumbai
To mumbai
Status returned to origin at shipper's request
New waybill no [protected]
Status shipment delivered
Date of delivery 18 october 2017
Time of delivery 09:43

I went to blue dart office and they said the shipping address was wrong but i checked with my agent, the shipping address was right. Please kindly look into it and here is the correct shipping address for reference:
Supple room llp, b-306, nilgiri upvan chs, gawand baug, pokhran-2, near upvan lake, thane west-400610
Please contact [protected] in case of any query.

Appreciate your help. Thanks a lot!

Blue Dart Express customer support has been notified about the posted complaint.

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K

Kumar Avi

from Lala, Assam

Nov 21, 2017

My consignment had been booked on 30 October 2017 and still they didn’t deliver in spite of I daily contact their toll free no.
My AWB No [protected]

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Address: New Delhi, Delhi

Hi all, what you guys are doing.. Really very dissapointing way to update your data base as attempted and premises was closed fully wrong.. I was there till 3 pm continuosly and no one was there for shipment... Disgusting guys... That was my very important shipment.. Means you are just mentioning falls statement... Now i need my shipment tomorrow before 2pm at any how... Else i'll escalate it to very senior department...

Regards;
Satyank
[protected]

+1 photos

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Address: Pune, Maharashtra, 411009

I have very serious concern about delivery service provided by blue dart express, they don't even entertain the concern of customer, they really don't bother about their service
Their call center executive are too very arrogant speaking
Their delivery guy don't even come to our area, he don't even called to receipant and reports that he don't found address
With their records they have entered wrong address and they are saying that sender given them wrong address
I have proved them wrong because it wad bank document and bank have mentioned correct address on it.

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Address: Ranchi, Jharkhand

My two items with tracking ids [protected] and [protected] are not delivered, but blue dart ranchi is saying that it was attempted to deliver. It is not true. The delivery person has neither tried to reach my home nor he/she called me.
When i called customer care ranchi of blue dart the representative was rudely said that he can not give any information due to system failure, which did not seem convincing.

Blue Dart Express customer support has been notified about the posted complaint.

Nov 13, 2017

Panther123's response Status and Scans
Location Details Date Time *
Waybill No : [protected]
Pithampur Consignee Out Of Station 13-Nov-17 14:58
Pithampur Shipment Out For Delivery 13-Nov-17 12:09
Pithampur Shipment Arrived 13-Nov-17 10:58
Pithampur Shipment Arrived 13-Nov-17 10:58
Indore Main Office Shipment Further Connected 12-Nov-17 1:27
Indore Main Office Shipment Redirected On Same Awb 11-Nov-17 16:10
Indore Main Office Wrong Pincode, Will Impact Delivery 11-Nov-17 16:00
Palasia Service Centre Shipment Further Connected 10-Nov-17 12:35
Palasia Service Centre Shipment Redirected On Same Awb 10-Nov-17 12:26
Palasia Service Centre Wrong Pincode, Will Impact Delivery 10-Nov-17 12:25
Palasia Service Centre Shipment Arrived 10-Nov-17 10:28
Palasia Service Centre Shipment In Transit 10-Nov-17 10:09
Ind Air Hub Shipment Further Connected 10-Nov-17 3:10
Ind Air Hub Shipment Arrived At Hub 10-Nov-17 2:03
Mumbai Etail Warehou Shipment Further Connected 9-Nov-17 10:40
Mumbai Etail Warehou Shipment Arrived At Hub 9-Nov-17 3:02
Ovali Etail Hub Shipment Further Connected 9-Nov-17 1:20
Ovali Etail Hub Shipment Arrived At Hub 9-Nov-17 0:28
Ovali Etail Unit Shipment Further Connected 9-Nov-17 0:10
Ovali Etail Unit Shipment Arrived 8-Nov-17 21:14
Ovali Etail Unit Shipment Picked Up 8-Nov-17 15:59

Nov 13, 2017

Panther123's response they are given wrong updation.

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P

Panther123

from Indore, Madhya Pradesh

Nov 21, 2017

Dear Sir,
My courier come to from navi mumbai to indore, and this is come on 11 Nov 2017. But still not delivery and costumer care not proper give right information and always telling deliver tomorrow.

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Address: Raigad, Maharashtra, 410206

Dear sir/ madam;

My name sonabai hari rathod. Mera pan card blue dart c. Number - [protected], dated - 10/11/2017 ko dispatch nsdl ke office se hua.
Pan card par panvel ka address full mention kiya hua he, phir bhi blue dart delivery executive mr. Nitin kotiyan ne pan card par diye hue mobile number par contact kiya jo [protected] he. Ye number aapke executive ne mention kiya he ki us number per koi response nahi mila, ballki aap abi us number per call karke check kar sakte ho, this number 24 hou. Chalu he.
Sonabai hari rathod he senior citizen he. Koi karan call lene me let hua hoga.
But delivery executive ka kaam he ki jo address mention kiya he use jana chaye.
Abhi 3 dasy pahile mera cod mobile first flight courier se aaya same address per, to aap ka banda q nahi address par aaya.

So can i request to u please us nitin kotiyan ke khilaf action lijiye otherwise me govt. Site per blue dart ki complaint kar duga.
Pan card is very importance, mai koi khelne ki chiz nahi mangaya tha.

Aap pan card office me hold kijiye or deriver kijiye same address per jo pan card per mention kiya he.

Thanking you;

Sonabai rathod

[protected]

Blue Dart Express customer support has been notified about the posted complaint.

Nov 17, 2017

aathikesavalu's response please look in to the matter

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S

Shaik Himam Saheb

from Hyderabad, Telangana

Nov 21, 2017

I have not received this order please cross check

order no [protected]

S

ShwetaSingh17

from Delhi, Delhi

Nov 21, 2017

I ordered black siyahi pyjamas from paytm website. It is showing to be delivered... But it has not been delivered yet.
Number: 27A[protected]
Order id: [protected]
What should i do???
U guys dont even reply.

A

aathikesavalu

from Sivakasi, Tamil Nadu

Nov 22, 2017

Cameo corporate services, chennai have sent kg denim share certificates thro' bluedart on 4/11/17, to my rajapalyam resident address.the same was returned by rajapalayam office for reasons not known.on contacting the concerned person he says no address was provided on the cover.ridiculous answer.

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Website: www.bluedart.com

I got a message on 27/10/17 that my pan card is dispatched and will reach to me soon at the given address.

I waited and waited...
And till now i didn't' received my pan card.

It's 20/11/17, i went to bluedart courier in my city and they shamefully said that my consignment was returned back.

I mean what the heck...

They never ever tried to deliver me my consignment and nor does they informed me that they have received my pan. So that i can get to them and receive it myself.

I don't know how these type of companies are surviving...

I know,
Now you can't do anything about my consignment but i want you to take strict action against illiterate courier people to whom you have given job.

I was very in need of my pan and you ruined it...

Now... You just wait... Till i r you...

Blue Dart Express customer support has been notified about the posted complaint.

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V

Vickyjuly02

from Chennai, Tamil Nadu

Nov 21, 2017

I received a Parcel Containing CPU from chennai. But its broken inside.how can i claim for damage. Pls assist me for that.

Damaged Parts:DVD Writer, Graphics card, RAM

Everything damaged due to not handling properly.

Kindly do the best ASAP...

R

Ravikiller

from Gudivada, Andhra Pradesh

Nov 21, 2017

Please delivery my pan my contact number new [protected]

S

srikanth raj

from Hyderabad, Telangana

Nov 21, 2017

8-3-229/39/40-41, flat no 505, bhaskara mansion, beside dena bank.yousufguda. pin.500045

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Address: 342005

Date[protected]
Mo. - [protected]
Deart sir,
My credit arrived from sbi from gurgaon. This parcle arrived at jodhpur on[protected] courier boy don't delivered my parcle to my representative my nephew mr. Rohit bishnoi. I already said them to i am outside and deliver my courier to mr. Rohit bishnoi. But courier boy don't deliver this.

+1 photos

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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Nov 20, 2017

Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 1462 in your mail to enable us to address your concern on priority.

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Address: Pune, Maharashtra, 411041

I got a call from blue dart person on saturday to drop the courier on monday, i awaited up to thursday but i didn't got any update. Then i tried to call that person didn't picked up my phone, i called from different numbers too but he continuous cut my call and after that on 17th noon received message from blue dart that it's returned & contact to bank for clarification!

Worst experience.

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Address: 560075

Hi,
My shipment is neither delivered to me, nor was i called on my registered number. The tracking number is [protected].

I was out of city, and i should have been called by the delivery boy but without calling me, he has delivered to pushkar.

Pushkar is our security guard and he maintains that he has not been given any parcel.

Please look into the issue. If no reply is received from you within the next week, i'd go to law.

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R

radhika kheria

Jun 25, 2021

Hi,

My shipment is not delivered to me but I received a message saying that it is delivered today. Please look into this ASAP. I have not received any call on my number for the same.

shipment not received but your website says delivered. - Comment #3850170 - Image #0

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Address: Mumbai City, Maharashtra, 91

Dear team,
I never seen nonsense service of any courier company, as providing by blue dart... Courier calling on my phone confirming the address and after taking confirmation didn't delivery my debit card to my address... As given status in company that didn't found address, and hardly 2 min. Waking distance was there from where to he called me up.

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Address: 403801

Dear sir/ madam,

I have booked the material by blue darts (Air) express dated on 16.11.17. But material is not reached on this time at goa (Material organisation (Goa) diabolic, goa-403801, contact person :-mr. Sarvesh ([protected]/[protected]).

Book on time blue darts person say to me by air reached the packet on 2 days. But today is say to me packet on delivered 6-7 days.

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Address: 147001

Hi,
My order was due to be delivered by 17 nov 2017 as i received notification in morning. { order number = [protected] }
I waited for whole day at home and i called few times also. By end of day i was told my package hasn't been delivered because they couldn't find my address.
I haven't faced this problem by any service and i am getting shipment on same address from last 10 years.
I wasn't contacted on call to know the address and neither i was notified that my parcel is not coming.
This is very poor response and service provided by bluedart patiala.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

Website: www.bluedart.com

To whomever it may concern,

With the advent of technological revolution and globalization, the world has but become a smaller place. Contrary to this assertion, blue dart express delivery finds difficulty in navigating its way around. I was supposed to have my kotak mahindra debit card delivered to me about six days ago. However, to my dismay i still hold no physical claim over it. The organization keeps posting false updates onto its inquiry interface, claiming prohibited area-entry restricted for delivery or incomplete address to be the reason for delay in service. When it comes to being creative at providing excuses, the organization is second to none. If only individuals and organizations sought to do their work with justified devotion, none would remain victims of such discrepancies.
I hope my voice doesn't fall onto deaf ears, and the concerned organization provides immediate response to my query. Awaiting my kotak mahindra debit card, i remain,

Everyone's truly,
Subham mishra

(Further details below)

Waybill no : [protected]
Reference no :[protected]
Pickup date : 10 november 2017

(Find attached screenshot of relevant information)

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Address: Gandhinagar, Gujarat, 382715

Dear sir, firstly i am telling you the service of delivery is very very very bad. I can not explain how much it is bad. Your delivery person no pickup call... Every time it is busy i do not know where he talking. Please avoid that type of person at your end. I am very disappoint third time. Number of delivery person is [protected]. I have call 50 to 60 time but no reply on that side.

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vishal_kaushal

from Patiala, Punjab

Nov 17, 2017

I am facing same problem

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Address: Lucknow, Uttar Pradesh, 226025

My blue dart courier AWB -[protected]. At dated 17.11.2017 I have received a SMS from ICICI bank for the undelivered the courier due to non availability at home.
But no courier person has visited at the home neither attemt to contact at mobile too.
This si very ridiculous about the company like Blue dart.

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Address: New Delhi, Delhi

Website: www.Bluedart.com

I ordered my overwatch pc dvd from amazon on 13th nov 2017. From 15th to 17th it showed in transit in the network. But today morning it showed delay caused beyond control in the same delhi offsite hub from where it was shown to be in transit for the past two days. Please help, its a really sensitive ordered material and i don't want you guys screwing it up. My order no/ waybill no : [protected]

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1985Kalyan

from Bengaluru, Karnataka

Feb 14, 2019

AWB: [protected]. How many eternity years it will take to rech me ?

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Address: Allahabad, Uttar Pradesh, 211011

Dear team
Your service is very poor. Your employ is not pick the call. He is cut the phone my courier is come at12 of november but still delivery is pending. The courier boy is not pick the phone and i will call he is cut the phone. Courier boy mobile no is [protected]. Please delivered my check book urgently basic. I will complaint on higher authority. My waybill no-[protected]

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