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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 355

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U
Umesh Hiremath
from Dharwad, Karnataka
Dec 1, 2017
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Address: 581110
Website: bluedart

This is to your kind information that my wife went to book cartoon box to ahmedabad, mr basavaraj gave email adress to send letter offical letter. By the time i sent corier to his mail he left the office for tea and did not return.
Another person office gave emailid and left office for tea. My wife was waited for nearly 1 and half hour.
Extremely worst service
Blue Dart Express customer support has been notified about the posted complaint.
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    F
    Farhan Citi
    from Sri Ganganagar, Rajasthan
    Dec 1, 2017
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    Address: Jodhpur, Rajasthan, 342001
    Website: [email protected]

    We citi corp finance india ltd. Is prestigious client of your courier service. Pod no. [protected]

    Our one courier from jaipur to jodhpur was scheduled to reach by yesterday 30/11/2017 but it is still not received by us.

    The major concern is no one is answering and respond to my calls in jodhpur bluedart office since yesterday morning.

    Pls take this complain seriously and senior management suppose to intervene in this else we will file suit to consumer court regarding this.
    Blue Dart Express customer support has been notified about the posted complaint.
    Hdfc credit card

    Waybill No : [protected] Reference No : [protected]
    Pickup Date 18 November 2017
    From Chennai
    To. Hyderabad
    Status ; C'Nee Shifted From The Given Address

    Seem Address not delivery Courier no response

    Language
    Telugu speak
    I received a damaged power bank. And also a another company product that will you delivered me, so please replace the damaged product . thanking you
    They dont even call me before delivery... 2 times they just mark as landmark issue...

    Ref number :Your American Express card dipsatched vide Blue Dart AWB# [protected] is undelivered for address related concerns . Please contact American Express.
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      A
      AJais
      from Dahod, Gujarat
      Nov 30, 2017
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      I was supposed to receive a parcel today (30/11/27) from shein through bluedart. I have not been contacted even once and while tracking its showing wrong pin code. What nonsense is this?

      Moreover without contacting or telling me about my address how can they raise such a wrong statement?

      Also, indiranagar is a re-knowned place in bangalore, if not there idk then where can you guys deliver

      You guys better look into it. This is so not acceptable.
      Blue Dart Express customer support has been notified about the posted complaint.
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        E
        Er Nitish Sharma
        from Bengaluru, Karnataka
        Nov 30, 2017
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        Address: Shimla, Himachal Pradesh, 171009

        Docket no.[protected].

        I am nitish sharma, s/o acp dev sharma (Ips).

        Courier should have reached to me in shimla by today but it has been dispatched somewhere in panchkula.

        The major concern is no one is answering my calls in baddi bluedart office since morning.

        If senior management will not intervene in this then i'll go to owner of bluedart regarding this.

        My chequebook was there in that courier and i was about to leave to delhi by tomorrow morning for my official work bluedart ruined my schedule and shown its irresponsible behavior.

        If you are there to make customer suffer then shutdown your bluedart branches otherwise i am going to take action.
        Blue Dart Express customer support has been notified about the posted complaint.
        My shipment delivery date was 21 nov but still not received.I m complain on ur cutomer care but still issue is same not delivered so plz help me for this
        Waybill No.[protected]
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          S
          Sureshbandana
          from Rajahmundry, Andhra Pradesh
          Nov 30, 2017
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          Address: East Godavari, Andhra Pradesh, 533002
          Website: www.provogue.com

          Sir my name is sureshbandana.in bluedart number [protected]. I ordered luggage bag from provogue. I still didn't receive but status was that they delivered to me. I already went and asked them in office. They told that boy delivered. And boy delivered to wrong address. Sir how can they deliver item without calling me. They delivered wrong address and now not even caring for that it's almost 10days. But still no response. From now i will not buy any item if it's coming through bluedart. Worst service ever i don't know in other places but in my city very bad.
          Blue Dart Express customer support has been notified about the posted complaint.
          I placed an item.in eBay they sent their package in bluedart I refused my product but it is not reached to eBay buyyer
          Waybill no:[protected]
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            N
            Nakade
            from Hyderabad, Telangana
            Nov 30, 2017
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            Address: 500082

            Dear sir/madam,
            My communication address is different so because of job i am not available on that communication address so please
            Please send my courier on this address (Office address)
            This is my office address and this is the clear picture of my problem so please send my courier as soon as possible
            6-3-659/2, tl kapadia ln, sangeet nagar, somajiguda, hyderabad, telangana 500082
            Waybill no.=[protected]
            Thanks
            Blue Dart Express customer support has been notified about the posted complaint.
            Nov 25, 2017
            Mahadev Nankani's response
            Very small size
            Dear sir or madam product sheln 2 piece jacket very small jacket please return my 2 piece jacket and ur product very superb and thanks
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              R
              Rishikesh Kambley
              from Mumbai, Maharashtra
              Nov 30, 2017
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              Address: Pune, Maharashtra

              Hi, my package awb no. Is [protected], this package was supposed to be delivered on[protected] but it haven't got delivered, on[protected] one of the delivery boy call me and told me that the package will get delivered by today 03:00pm but it doesn't got delivered and then he called me at 6 pm and told me that we don't have delivery vehicle and we are not able to deliver the package., so i told him that i will pickup the courier from your office but when i went to blue dart office (Pin:411032), they told me that it is against bank policy to handover package at office, i showed him my govt. Id but still he refused to handover the package, now he told me that we will deliver the package on[protected]. I am in a huge doubt that it will get deliver on this day as the service level and professionalism is very poor.
              Blue Dart Express customer support has been notified about the posted complaint.
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                H
                hinangki1999
                from Duliagaon, Assam
                Nov 29, 2017
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                Address: West Tripura, Tripura, 799005
                Website: www.bluedart.com

                Blue Dart Express not delivered the airway bill No. [protected] to me till today i.e. 29.11.2017 at 10.12 pm. It is their responsibility to give the home delivery of the article.

                Hinangki Debnath,
                S/o. Sri Ranjit Kumar Debnath,
                Jagatgpur Kalibari Road,
                Near Water Supply Pump House,
                P.O. Abhoynagar, Agartala,
                Tripura
                PIN - 799005

                hinangki.[protected]@yahoo.com

                Mob. No. [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
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                  M
                  Mohil Patil
                  from Pune, Maharashtra
                  Nov 29, 2017
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                  Address: Pune, Maharashtra, 411038

                  Hi sir,
                  my name is Mohil patil from pune i wanted to with your delivery boy beacuse todays was my delivery date but courier boy was not come on the door and consinee was available that time but without delivery courier boy returning to hub, so i wanted to complating against blue dart and please action that case
                  waybill number:- [protected]
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                    A
                    AmitDix14587599
                    from Mumbai, Maharashtra
                    Nov 29, 2017
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                    Blue dart shipment no [protected]

                    #"dont use blue dart courier service at all. Worst experience / service they give.. Wat is point using courier service which doesn't respect customers.

                    Give chance to other courier service who are willing to serve.

                    Ban these blue dart service it's my personal suggestion

                    There is a big question mark on the hiring policy of blue dart - it reflects that we are stupid to use blue dart services.... The worst experience with speaking to blue dart staff who doesn't have coutersy to speak [protected]- these is staff number. He is worst

                    Black list blue dart service don't use - give chance to other local emerging courier company who respect customers
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      C
                      comfort zone
                      from Hyderabad, Telangana
                      Nov 29, 2017
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                      Resolved

                      Very poor service my parcel should be delivered on 27/11/2017 due to i did not mention my house number properly they have sent my parcel to my residence again when i traced it is showing as wrong pincode so again delay in delivery keep on delaying hardly it take 10 working days unsatisfied better go with fedex or any other companies. They should have common sense to call customer if any query related to finding the address.. I got my card pincode which was delivered by bluedart person only but he made an effort to call me and spoke to me regarding the same with in 2 days i got the same then if one person able to call what is wrong with others.
                      Nov 29, 2017
                      Complaint marked as Resolved 
                      As soon as raised a complaint in consumercomplaint.in i got a mail from bluedart sorry for the inconvenience caused within half an hour i got a call from bluedart person for shipment has been delivered.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Worst service.
                      Customer care no. Is worst.
                      Nat taking call and balance all time reduce.
                      Very very very poor and third class courier service.
                      How hdfc use bluedart servise very very very worst service
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                        S
                        Ssonalsharma1986
                        from Mohali, Punjab
                        Nov 29, 2017
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                        I have ordered philips hd 7450/20 through ebay with. Estimated delivery between 27 nov to 29 nov which ebay has promised me as i have to attend a wedding on 29th. When i checked the blue dart website my product was with them since 3days at bhiwandi hub without any action. I followed with both bluedart and with ebay to deliver the product by 29th and both said we have taken the request o[censored]rgent delivery but on the morning of 29th when i have called blue dart they refused to deliver the product and said follow up with ebay coz we will deliver by 30th only. While calling ebay they also refused to help. This kind of behaviour is not acceptable as i have been following up with them since 2 days n no action was taken.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          ash143
                          from Mumbai, Maharashtra
                          Nov 28, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                          Website: blue dart

                          I have received a call today for my packet, due to some network issue call has disconnected, but i did not received call again by you delivery agent, i have made call many times but number was busy. I have mention my complete address in the order then why i did not received packet what you
                          Need to deliver

                          Ashish k tiwari
                          C/o dr rakhi chauhan h/n 593 room -39 3rd floor
                          Street-5 mammura near - r k public school
                          Noida
                          Up
                          201301
                          India

                          I need my packet on same address why your agent did not find my address i will take legal action regarding you service which you have delayed
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Dec 05, 2017
                          Updated by ash143
                          I have received email from your customer but I did not received packet.

                          I have attached email please find. you did not giving quality in you work.

                          I was waiting for my much awaited credit card but the blue dart guy dint call me for informing plus misbehaved over call by saying "MAI 1 HR PEHLE CALL NAHI KARUNGA, MAI WAIT NAHI KRUNGA" he went back without giving me card.
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                            A
                            Anand Jeeva Tagore
                            from Bengaluru, Karnataka
                            Nov 28, 2017
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                            Address: Bangalore, Karnataka, 560066

                            I am supposed to receive a package from hdfc through blue dart. I’m following this since 22/11/17. I have not received the package till today. I have called the customer care thrice and confirmed my address location and timing available to receive the package. Still they are delivering to my office address at different timings which i’m not available. And the delivery boy is abusing me over phone for not available. The delivery boy called me on 28/11/2017 @ 11:50am. I won’t prefer blue dart anymore. Their service and customer experience is very bad. They aren’t even qualified to do a customer service. No knowledge among staff and no respect to customer
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Nov 24, 2017
                            yogesh rawt's response
                            Not like
                            Not interested
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                              A
                              Amit B. Dixit
                              from Mumbai, Maharashtra
                              Nov 28, 2017
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                              Address: Mumbai City, Maharashtra, 400061

                              Blue dart shipment no [protected].

                              [protected]- delivery boy was arrogant he called me for address guidance, i was guiding him but he was not ready to listen - was insisting on come where he is standing, he told i'm not your servant n also abused with no reason, kindly sack him on priority.

                              Bcoz of him i'm not getting my parcel - he is spoiling blue dart goodwill.

                              Kindly take strict disciplinary action against him.

                              Deliver my parcel urgent asap.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Nov 28, 2017
                              Updated by Amit B. Dixit
                              Bcoz the delivery boy company good will of Blue Dart is spoiling - there is a serious problem in Recruiting staff .

                              [protected]- Delivery boy, he didn't told his name . Trace on these number n take strict action

                              Teach Blue Dart delivery boys how to speak with customers - he was very rude,
                              I am very disheartened by the blue dart service this time.My box was broken, my samples were missing instead a chain was kept inside the box.
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                                S
                                sangjuktaM
                                Nov 28, 2017
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                                I had ordered a gift card for my friend's wedding and she is staying with her cousin. These guys did not give me any information nor called me at all and said consignee not at the address. Now after complaining with the bank they said that since my friend was not there they cannot deliver it to her address as the surnames do not match. Is this fair? I have called multiple times and told them that i am the person who ordered the card and i am saying please deliver it to the address given, they refused to do so. Is this acceptable.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Sir Mera ek parcel hai jiska airway bill no [protected] hai .us parcel ko Bina kisi information ya call kiye bina hi shipment undeliverd held at location kar diya. Please deliverd parcel at my location. Aaaaaaaaaaaaaaàaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaqa...
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                                  V
                                  Vaibhav Mani Tripathi
                                  from Arambol, Goa
                                  Nov 28, 2017
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                                  Address: Pune, Maharashtra, 411014

                                  Hi,

                                  I want to register a compalin regarding the stubborn behaviour of one of your employee named lakhan deokar.

                                  I had 2 couriers from bank to be delievered in which it was mentioned to show any govt. Id proof but he asked for my office which i didnt have at that time. He was very when i tried to explain him that this is what bank is asking us to show.

                                  Then in when he came for redelivery he didnt come to the location instead asked me to come down. When i asked about he said “lena h to lo wrna m zara, jo krna h krlena”

                                  I had to request him deliever my courier even i had my office id card with me.

                                  This is a very inhospitable behaviour from blue dart.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  I have been contacting the courier office owner from 2 days. He will tell the person is out for delivery, but no one have called for delivery yet. If we call backhe will just tell in hour we are delivering. I have never faced this kind of situation with professional couriers. At least if he can't deliver he can ask us to go and collect.
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                                    S
                                    Shekhar175
                                    from Pune, Maharashtra
                                    Nov 28, 2017
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                                    Address: Pune, Maharashtra, 411037

                                    At the time of delivery they didn't call me for delivery as i was not at home. Then i tried to reach out by calling them on number privided online, i. E. Parvati branch, they didn't answer. So i personally went to find branch office but the building was closed from last 4 moths as address was not updated online. Then i went to near by blue dart branch there they told me they do not make call to deliver credit card and customer should be there to accept it.. (So customer has to wait for there delivery whole day by sitting at home). I requested them i will show you the address proof and my id proof then also they refused to give the credit card. Worst experience of blue dart.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      C
                                      carajat94
                                      from Delhi, Delhi
                                      Nov 27, 2017
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                                      non delivery of credit card

                                      As per telephonic discussion, delivery boy told that he is unable to deliver the courier on the given address in my absence. I think this is not fare. He should deliver to my parents cousins as i confirm him on call.
                                      I also told him to deliver at blue dart office in janakpuri but he denies and disconnect my call and thereafter not pick my call and block my number.
                                      If it is a rule for blue dart than i request you to deliver it...
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                                      Kalpesh Nagadia
                                      from Champa, Chhattisgarh
                                      Nov 27, 2017
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                                      One parcel is dispatch from delhi, but not receive and when i call to customer care they are saying not having the complete address but till date no one call regarding the same, when i call to dhl in raipur but in that landline they are not able to pick a call,
                                      Very disaster behavior by dhl team.

                                      Requesting you to please call on below mention number, waiting for your response.

                                      Regards
                                      Kalpesh nagadia
                                      Mob: [protected]
                                      Blue Dart Express customer support has been notified about the posted complaint.
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