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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Jun 5, 2026
Complaints 10600
Resolved
944
Unresolved
9656
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 36

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K
Kshitij123@
from PATNA, Bihar
Aug 20, 2022
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Dear bluedart support plz help me my order was out for delivery today but I've not received a phone call the delivery boy just missed called my number for 2 second and I've called him for 30 times he isn't picking up my phone.My order no.-[protected].
He sometimes rejected my call also.
Blue Dart Express customer support has been notified about the posted complaint.
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My order number is -[protected]
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    R
    Rajalakshmi TS
    Aug 20, 2022
    Resolved
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    Resolved

    Address: Chrompet/ pallavaram, chennai

    For the past two days, i am getting message asking me to reschedule the delivery date and time as i am unavailable. Clearly, did this delivery person come to my house and knock it? Cos i am sitting in this house, not going out, for the sheer reason to collect my courier. Is it the problem with bluedart on the whole or the chennai chrompet office or with the delivery person? Infact, i had mailed a customer query and i was told that it would get dispatched today. But today also, i am unavailable and door locked for this delivery person. The worst service i have seen
    Aug 21, 2022
    Complaint marked as Resolved 
    Blue Dart Express customer support has been notified about the posted complaint.
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      H
      Havok Elite
      from Kanpur, Uttar Pradesh
      Aug 19, 2022
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      Consignee Shifted from the Given Address, Parcel not Delivered

      Address: L.I.G 200, Part 3, Ganga Ganj Colony, Panki, Kanpur, Uttar Pradesh - 208001

      I have tried some hundred times to get in touch with a person i can speak with at bluedart but to no avail. My waybill no is [protected] . My consignment was supposed to be received on August 16th 2022 but i have still not received it. The status shows: consignee shifted from the given address. That is ridiculous. Blue dart has not even called/contacted me once if they had difficulty finding my address. Please deliver the consignment asap....
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      G
      GiteshHulke
      from Nagpur, Maharashtra
      Aug 19, 2022
      Resolved
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      Resolved

      Waybill Number [protected] my shipment was supposed to be delivered by 19th August. I was home all day but no one came to deliver and when checked the bluedart online tracker it was showing "Consignee'S Address Incomplete/Incorrect". Even if the delivery guy had called me once I would have given him instructions but he didn't even called me once and marked my address as Consignee'S Address Incomplete/Incorrect. And my address is complete and it even has landmark location. I previously have received hundreds of package on the same address then why is it so hard to find it. The most recent package that I received from Bluedart was just 2 days ago at the same address, I just can't the status shows 'Address Incomplete/Incorrect' this time. Please deliver my package ASAP.
      Aug 20, 2022
      Complaint marked as Resolved 
      Blue Dart Express customer support has been notified about the posted complaint.
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        A
        Amir192
        from Hyderabad, Telangana
        Aug 18, 2022
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        Pickup cancelled without attempt

        Address: Hyderabad

        Bluedart was supposed to pickup my smartwatch for repair. The pickup was scheduled by the smartwatch company. Bluedart cancelled the pickup saying the customer cancelled on attempt but in reality no one ever came to pickup the product....
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        K
        Kamlesh Mahadar
        Aug 18, 2022
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        Address: GURU RAMDAS COMPLEX GAT NO .2347 OPP.PARIJAT HEIGHTS BUILDING PUNE NAGAR ROAD WAGHOLI.412207

        My axis bank courier arived at wagholi branch dt of.
        10/08/2022 and call me delivery boy 14/08/2022
        and then return my couriemy sheepment no, is
        [protected]
        generate my credit card bill last dt of bill pay. 25/08/2022
        you pay my bill amt, and claim this amt.
        Blue Dart Express customer support has been notified about the posted complaint.
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          E
          Eldon Almeida
          Aug 18, 2022
          Resolved
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          Resolved

          On hold for Regulatory Paperwork

          Address: Boisar

          Hii
          My AW Bill no is [protected]. It's been 2 day s and my package is on hold for regulatory paperwork. My expected delivery is supposed to be today (18th August 2022). How much time does it take to do that paperwork?
          It's a week and I ve still not received my order
          What does on hold for regulatory paperwork mean?
          How much time does it take?
          I m waiting for my order to arrive since 1 week as invoice date...
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          D
          DrSubhajit Dasgupta
          Aug 18, 2022
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          Address: Sree Ram Lotus Valley complex B1 flat no 602, GE road Tatibandh near AIIMS Raipur gate no 5, B1; Flat 602

          I've been waiting for a parcel for 2 days. Everytime they're giving update out for delivery. Today i waited 8 hrs since the update. They don't even try to deliver the parcel here in Raipur Chhattisgarh. They're saying consignee not available. I confirmed with the building security and also have cctv footage of my appartment gate. No attempt was even made to deliver the order. They're flat lying and refusing to deliver my order
          Waybill no [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            AanchalRawatA
            from Haldwani, Uttarakhand
            Aug 17, 2022
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            Address: Haldwani Nainital Uttarakhand

            I made a purchase form Veromoda official website on 21st July. The order has to be deliver on 25th July by the bluedart express. The delivery agent called me and denied for home delivery, he simply said we won’t deliver in your area and told me to collect the courier from him. As I said no he simply put in the tracking that the consignee adress is wrong. Today is 17th of august and I still haven’t received my courier and no delivery attempts were made.I was stunned by his audacity to say something like that. Horrible experience as a customer that you’re paying for something and these pathetic delivery agents do as they like.
            And my adress is absolutely correct and I had also provided my number so that they can contact me for navigation.
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              AanchalRawatA
              from Haldwani, Uttarakhand
              Aug 17, 2022
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              Address: Haldwani Uttarakhand nainital

              I made a purchase from Veromoda official website on 21st of July. Since then my order has not been delivered, the delivery agent denied for home delivery. I keep getting messages that my order is out for delivery but no call attempts has been made. I try to call in their consumer care, my calls has been rejected for their too. This is the pathetic experience a costumer has to go through.
              Blue Dart Express customer support has been notified about the posted complaint.
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              The delivery agent simply denied for the home delivery and then it’s showing the consignee adress is incorrect. I don’t know why they keep updating that my order is out for delivery when they don’t want to deliver it. This is basically their job to deliver the product to the customers, this is what a delivery agent get paid for. Now it’s been more than 20 days I still haven’t received my order. Worst experience and pathetic delivery agents.
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                S
                shaktisinha
                Aug 17, 2022
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                HI I am Shakti,
                my ref number is : [protected], when I check in online status is showing as "C'Nee Shifted From The Given Address". I have not shifted from that address. I am staying there from past Five years. I don't know why they have updated like that. Please ask them to contact to mobile number/phone number given in the courier. I have not seen any issues with other courier service.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  G
                  Go_jaya
                  Aug 17, 2022
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                  Address: Bangalore

                  I have been waiting for the delivery of the package which was supposed to be done on 14th itself. I don't know after waiting for 3 days of no update and no calls my package is suddenly in Goa for no freaking reason. And there's no way I can contact the customer care. I want my package to be delivered immediately.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    H
                    Haroon2071
                    from Srinagar, Jammu and kashmir, Jammu and Kashmir
                    Aug 17, 2022
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                    Awb no =[protected] ۔ I had a shipment coming from sandisk india in the form a storage device via bluedart, awb [protected].
                    On 1st july at 7 pm i got message that your product has been delivered, and tracking also says "delivered"
                    However i DID NOT recieve my product
                    And on enquiring about same via phone to bluedart, they did not help at all

                    And i still haven't recieved my product
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      M
                      MNadeem98
                      from Gurugram, Haryana
                      Aug 16, 2022
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                      Address: Maruti Suzuki India Pvt Ltd gate no 2 sector 8, IMT Manesar Gurgaon Haryana 122050, department ITOS-M

                      My item not deliver to this and agent not contact to my for regarding this but item refused the acceptance by customer and complaint already raise for blue dart via courier.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Aug 16, 2022
                      Updated by MNadeem98                       Kindly update the same ASAP
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                        N
                        NikhilBhavi
                        from Udaipur, Rajasthan
                        Aug 16, 2022
                        Resolved
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                        Resolved

                        My product from mivi shipped through bluedart. But yet not delivered and tracking Page showing that consignee is moved from given address. I talked to delivery executive and he said he will deliver my product after a day, but not delivered on promising date too.
                        Jan 25, 2023
                        Complaint marked as Resolved 
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Saiarjun
                          Aug 16, 2022
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                          Address: No.87 Balakrishna nagar 2nd cross street Tiruninravur

                          I have ordered boat headset model no:BMUM751640 and order id: 2603958. Now I want to cancel my order as shipping address entered in website has Some errors. Kindly cancel my order and refund my amount.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            D
                            dipakmitra123
                            from Delhi, Delhi
                            Aug 16, 2022
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                            Address: E1 VASANT KUNJ, B4-23, Mehrauli-Mahipalpur road, New Delhi-110070

                            My water bill consumer no- DDASZ400B040023. To make payment my water bill through online I have enter my wrong email address. So I am not receiving password in my wrong email. My correct email address is, [protected]@gmail.com. Please you enter my correct email address or cancel my previous wrong email address. I will enter my correct email address.
                            Please do the needful so that I can pay DDA water through online.
                            Regard
                            My consumer no- DDASZ400B040023
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Shakaram koli
                              from Reodar, Rajasthan
                              Aug 16, 2022
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                              Address: Blue dart aburoad
                              Website: Blue dart

                              वाराणसी से 16 जुलाई 2022 को ऑनलाइन शीप मेंट को बुक किया गया
                              22 जुलाई को शिपमेंट अहमदाबाद पहुंचा
                              23 जुलाई को शिपमेंट 10बजकर20मिनट पर आबूरोड पहुँचा
                              23 जुलाई को 14बजकर 04 मिनट पर शिपमेंट वितरण क्या गया जो किसको वितरण किया
                              ये शिपमेंट मेरा था मुजे मेरा कुरियर चाहिए
                              नही मिलने पर मुजे मजबूरन आगे की कार्यवाही करनी पड़ेगी
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                M
                                Manpreetsb
                                from Jamnagar, Gujarat
                                Aug 14, 2022
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                                Address: Siyaram Impex Pvt. Ltd. Naghedi Plot no. 6,7 & 12,14, Village : Lakhabaval, Post : Khodiyar Colony, Jamnagar – 361 006, Gujarat, INDIA

                                Wrong pin code but actually it is ok
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                                  A
                                  Akash___
                                  from New Delhi, Delhi
                                  Aug 13, 2022
                                  Resolved
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                                  Resolved

                                  Waybill Number [protected] My package my supposed to be delivered by 13th AUGUST but no one came to deliver and when checked the bluedart online tracker it was showing "Consignee'S Address Incomplete/Incorrect" I was home all day and even if the delivery guy called me once i would have save his time and give him instructions but he didn't even called me once and marked my address as Consignee'S Address Incomplete/Incorrect when the phone number was given by my side. And my address is complete and it even has landmark location. I previously have received hundreds of package on the same address then why is it so hard to find it. Bluedart do not even gives the phone number of delivery guy. Please deliver my package ASAP.
                                  Aug 14, 2022
                                  Complaint marked as Resolved 
                                  Issue resolved package received
                                  Blue Dart Express customer support has been notified about the posted complaint.
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