Blue Dart Express Complaints & Reviews

My name is vaibhav and my AWB number is [protected]. I had order a product from the Xiaomi company. I ordered on 4 march the expected date of the delivery was 7 March but till today I don't get my order yet. The customer care service is pathetic and disgusting. They just says only one learned line which is you will get your order today itself. But till today I don't get my product and it's already 8-9 days that I placed the order but don't receive yet. I constantly calling the customer service from the past 1 week but there is no response from the team . It was a prepaid product but today is 12 march and I still can't get it. I want my order or my money back as soon as possible.

Have got message that item is out for delivery and also another message that attempt made but couldn't deliver it. Bill no : [protected].
Blue DART is making status to failed without making delivery attempt .. Very poor service

Dear sir/madam,
Actually my document was returned today there mentioned consignment address unlocateable/landmark but i am not received any call from courier boy but customer care people told that courier boy call me . I checked i not getting any call from courier guy. Please resolve my issue please as soon as possible.

In continuation of earlier complaint regarding non delivery of order with awb no.[protected]. Though the messages are being sent as out for delivery, the order has not been delivered. Also, a message has been sent as delivered which is not true on 9th March 2023. There are cctv cameras in the premises as well as in each floor of the apartment. Also whenever a delivery person comes, phone no. as well as photo of the cover of parcel is taken by the security and then allowed. On verification it is found that the delivery parcel is not at all arrived on 9th. When contacted the delivery person told that the parcel is lost on the way. Admn whoever is is the CEO of the company's attention is invited to the hopeless & persistent problems faced by the customer due to lack of admin control of the blue dart services of Cunningham ham road Bengaluru. I request for either the product to be delivered or refund is to be made. If the reply regarding the issue is not resolved, legal course of action will be taken.

On 9th March 2023, My shipment (waybill no- [protected])was about to deliver. when I tracked the shipment on bluedart website i found out that it is showing the shipment is delivered on 09-March-2023. To inform you, neither I received any call or message from bluedart regarding the shipment nor the shipment delivered to me. the shipment contains sensitive information that can cost me a lot

Waybill No
[protected]
am working near by blue dart kazhakkuttom office.
credit card pin number courier(not blue dart) successfully delivered without make a call. no extra cash and no expenses cash collected.
but blue dart want petrol charge and other expenses?
what is blue dart responsibility?
blue dart india government approved?
my time not valuable?

I have made an order of Rs. 4850 from Gpay then due to network issue it got stuck and was paid later. But Till that time I already paid the money from Phone Pe. Now the payment has been made twice.
I am attaching the screnshots for the same. I didn't received the refund till now. Please look into this.

This is regarding the non delivery of the order with AWB No.[protected] from Blue dart Cunningham road Bengaluru, stating various false reasons as undelivered due to address related issues & prohibited area entry, since 4th March 2023. The order from the same supplier during Feb 2023 with AWB No.[protected] is delivered to the same address. How come it is being stated as address related issues etc., now. Since 4th March I've been receiving messages that the order is out for delivery without being attempted to & delivered. I would request the attention of the administration to look into the matter & resolve the issue. BLUE DART services assurances both to the supplier and the customer is to be fulfilled as assured.

Way bill no: [protected]
Ref. no: 32719814

The courier service has never contacted me for delivery. But, in tracking status they showing as consignee address incorrect. I have provided the address correctly.

I have reached out to courier office through phone call and asked about why without contacting you guys returning my product. They said, my delivery boy tried to call you but you are not reachable. My mobile is working perfectly and I'm in a reachable area. They were lying to me.

Instead, the shipment has been returned to origin at shipper's request. I'm experiencing this again and again.

Please help me out to get my credit card.

Thank you.

The courier service has never contacted me for delivery. But, in tracking status they showing as consignee address incorrect. I have provided the address correctly.

I have reached out to courier office through phone call and asked about why without contacting you guys returning my product. They said, my delivery boy tried to call you but you are not reachable. My mobile is working perfectly and I'm in a reachable area. They were lying to me.

Instead, the shipment has been returned to origin at shipper's request. I'm experiencing this again and again. Blue dart is a poor delivery platform.

Please help me out to get my credit card.

Thank you.

Dear sir the courier boy has not deliever parcel in my home, I did't get any call from delivery boy. But in status it showing consignee address unlocatable / incomplete address, i am requesting you to respond to this email as soon as possible awaiting for your reply.
Waybill no. [protected]

Hi,

Waybill no. [protected]

Today, I was contacted by the delivery person for address confirmation. Have shared the route details with him. After sometime when contacted he informed he had more package deliveries awaiting so it would be delayed. Later when I tracked the status on the bluedart website, it states " Consignee'S Address Incomplete/Incorrect" whereas the address is correct and complete one, and also shared the route details with the delivery person. When I tried to reach out to the delivery person multiple times he didn't attend the call and after sometime blocked my contact. I want to know whether my package would be delivered or not. I have also raised concern with the bluedart official site. Could you please confirm whether my package would be delivered.

The delivery person contacted from the below mobile number: [protected].

Do reach out to me for further details

I ordered an product from traya which was to be delivered through blue dart on 28th jan of 2023 while the delivery agent asked me to collect it from him because he said he won't be coming to my area just for one package. On denying to collect he started rude behaviour and refused to deliver. On the subsequent days I complaint to blue dart and traya both but even after than delivery agent didn't deliver the package and he put the reason for non-delivery that address was incorrect and I refused to show Id. while the delivery agent never showed up to address. My Order number is #400229 from traya and AWB number is [protected]

Hi Team,

I wrongly updated phone number but address is correct only.

Could you pls check and update the phone number for below

Waybill No - [protected]
Correct Ph- [protected].

Thanks,
Prasanna

Hi,
Waybill No : [[protected]] Reference No : [[protected]JC08420597]
Status is showing that "C'Nee Shifted From The Given Address" whereas i am staying at the given address only.Plz deliver the product as soon as possible to the given address only

This is nagireddy
My courier waybill no.[protected].
The delivery boy called me to deliver but he won't come to my address as per courier address, he said he don't have an delivery service to my address,

but he updated the status as consignee not avaiable.

Last month I got my courier for same address through bluedart,

Hi,

Bluedart delivary boy saying they dont have an delivary service as per courier adress, then why bluedart accepted this order.
2months back i got courier for same adress thorugh bludart only
why this time the bloody del.boy behavving like this.

Waybill num: [protected].

My expected delivery date was 25 feb 2023, didn't recieved any call or mail from blue dart regarding my package delivery, yet they marked my delivery status as consignee not found and asked me to reschedule my delivery to 27 feb 2022. I don't have any issue with the delayed delivery date but atleast don't provide any fake status of 'consignee not available'
It is very unprofessional behaviour from a delivery express like blue dart

I had received a message from ICICI regarding waybill on 15 Feb mentioning it reaches in 4 days. Later on 17 th I received a message from bluedart that they attempted the delivered and missed to complete on 17.

Now on 20, when I see the tracking, it shows some address incomplete, this couldn't be reason as address and road and my contact were clear with ICICI organization and earlier received other documents with the similar address.

Seems the bluedart is skipping g in delivering products without any confirmation or verification with customer.
By the way I tried calling the chargeable blue dart number and it's IVRS never forwarding call to executive to report issue. This is another looting from customer without a proper customer care navigation.

I haven't received my credit card yet got sms from blue dart that the credit card is delivered to me. Please help.