Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Mar 17, 2026
Complaints 10595
Resolved
944
Unresolved
9651
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
surya786
from Mumbai, Maharashtra
Aug 4, 2022
Report
Copy

Address: Gujrat boroda

Dear Team,

We have booked online courier service from Gujrat (baroda) to Mumbai (Sakinaka) and total price of goods only rs5000 but charge of courier is 3390.

We have given all detail given below

Awb No. = [protected]

Goods inside = Around 4kg

So please check and clear this issue as soon as possible.
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shreya sen biswas
    Aug 3, 2022
    Report
    Copy

    Hi, my AWB no is [protected]. My order was supposed to be deliver on 22nd July and i didn't receive the order yet. I called customer care and they are giving me false information from past 2 weels that the shipment is connected to my destination but unfortunately I didn't receive the parcel yet. I am going to complaint in police station regarding this courier service. Worst courier service ever.
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Murfiya Fathima
      Aug 2, 2022
      Report
      Copy

      Hi Team, I have an order to be received and WayBill Reference Number is [protected]. I didn't receive any call regarding the delivery of my order. Instead they have updated as "Consignee'S Address Unlocatable/Landmark Needed". When I reached out to customer care, Customer Care Executive didn't provide any proper resolution to update my address or to reach out to someone from Delivery Team. The way Executive answered my queries was not Polite.

      I am not happy with the service provided by Customer Care Support/Delivery Team. I need someone to look into this issue and get it addressed as soon as possible.
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aatma8499
        Aug 2, 2022
        Report
        Copy

        Date[protected]
        I am available in this address but they will update as no such consignee at the given address. They do not call me for guide the direction or what's another problem. Worst service. Please forward this to bluedart courier service for doing some action. I saw first time this type of service worst service in my life.
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          B@k
          from Silchar, Assam
          Aug 1, 2022
          Report
          Copy

          I have ordered a product on 24th of July of which I amin urgent need but I haven't received it yet I have been tracking the details since 8-9 days now from 2 days it has been in the hub or apex of bluedart of my hometown but now status is showing "delay caused beyond control" I don't know what to do exactly now I have tried to call on the toll free no of bluedart courier service but these are of no use and I'm really disheartened.
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            DHRUVAL SINGH
            Aug 1, 2022
            Report
            Copy

            I ordered mobile from mi.com. My order was with bluedart. Firstly after 10-15 calls they just came to deliever the order. As the order was with exchange the delievery guy checked each and every aspect of the mobile to be exchanged but found nothing but just some air in the screen and refused to exchange. According to the exchange policy the screen was not damaged nor discoloured and no water damage. But then also he refused to exchange. Also he came for delievery at a place 7 km away from the address given. Really disappointed with such experience. Hope the company view these employees and replace them if they want to deliever good experience to people.
            Blue Dart Express customer support has been notified about the posted complaint.
            Aug 01, 2022
            Updated by DHRUVAL SINGH
            Also they mentioned the delievery reason as CONSIGNEE REFUSED TO ACCEPT
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rupkatha Ghosh
              Aug 1, 2022
              Report
              Copy

              Address: Bangalore

              I had ordered a Rakhi from IGP. They shipped the courier through BlueDart with the waybill No. as [protected]. The courier guy did not even bother to call me up and now the status on their website shows as "Consignee's address unlocatable".
              Please resolve at the earliest.
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                BijalMakwana
                from Zirakpur, Punjab
                Aug 1, 2022
                Report
                Copy

                Address: Building Plot No. C, St. Square, 167, Phase 8B, Industrial Area Phase 1, Sahibzada Ajit Singh Nagar, Punjab 160055
                Website: courier.check-status.online/blue-dart-zirakpur-140603

                Sir/Madam,

                This is to inform you that I had couriered my passport via 2-way courier for IRCC visa application. My Airway bill number for pick-up was [protected] in the name of Abhishek Mittal (Husband). The pick-up was done on 23rd of July. My fees for courier was around Rs. 1800/-. The delivery boy did not seal our envelopes in Blue Dart cover bags which is a standard requirement of IRCC. Also, taking in consideration the rain, the document was mishandled from the start
                My Passport was returned back unstamped by the Visa office because it was Damaged during the transit. The Passport had no issue before it was couriered, it was in a very good condition. Blue Dart is playing with people's trust over them for believing them in safe and cautious courier of their original documents.
                I am totally Depressed with the service provided by BlueDart as Visa Stamping is related to my Career in moving to a different Country.
                I request for the strict action taken against Zirakpur (Punjab) Courier service and also check their worst google reviews so that they do not mishandle anyone's personal original documents this way.
                Also I want the Jaipur Mansarovar 302020 BlueDart branch to know that I am going to resubmit my Passport again and Hopefully they handle my Passport with care.

                Thanking you,
                Bijal
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sujagopan
                  from Hosur, Tamil Nadu
                  Aug 1, 2022
                  Report
                  Copy

                  There was a consignment from HDFC to my house Plot No 23, Vijay Nagar, Viswanathapuram, Bagalur Road, Hosur with a consignment number [protected]. When we checked the status, it is coming Consignees's address locatable issue. But none of the person from the service provider has not even shown the courtesy to contact thrpogh mobile phone and decided unlocatable. This is the second incident happening since last three months.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anilkumar1329
                    from Delhi, Delhi
                    Jul 31, 2022
                    Report
                    Copy

                    Bluedart showing nonsense courier status
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kapil bhagat 2001
                      Jul 30, 2022
                      Report
                      Copy

                      C'Nee Shifted From The Given Address issue

                      It's not expected from you that you'll doing delivery with such a pathetic service. My order is expected to deliver on 29th july, but no one from your side contacted me either or reached on to deliver address and it's showing C'Nee Shifted From The Given Address. It's a humble request kindly look into it otherwise i have to take legal measure against your team ....
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      A
                      AMIT singla 29
                      from Jagraon, Punjab
                      Jul 30, 2022
                      Report
                      Copy

                      Address: Ludhiana

                      Hi sir,

                      My courier was not delivered yet and courier boy his name is mr. jagdeep from ludhiana is a vry bad behaviour on call and this person totally harassment of me. This person contact number is[protected]. your service is vry poor and bad. i hope your team action vry soon this person and help me for this matter as soon as possible.thankew

                      Thanks and Regards
                      Amit singla
                      [protected]
                      Courier number [protected]
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Anshsharma70060677
                        from Kathua, Jammu and Kashmir
                        Jul 30, 2022
                        Report
                        Copy

                        Hi, I ordered a watch like a week ago and received a message in the morning that my courier will be delivered today and when the time came to deliver it, they replied as
                        Consignee's adress unlocatable landmark needed.
                        This courier is very important to me and I want it at any cost.
                        Thankyou and I hope this will help me in getting my courier
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          niranjan100
                          from Noida, Uttar Pradesh
                          Jul 30, 2022
                          Report
                          Copy

                          Defence document not received

                          Address: PKB 33A 2nd FLOOR, BEHIND CNG STATION SECTOR 122

                          Good morning sir i have shipped an important documents blue dart on 28th july 2022 which is not yet reached as your service is available in 24hours.No response has come yet, our documents were very important, so we request you to send the documents as soon as possible...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          R
                          Rakesh kannaiyan
                          Jul 30, 2022
                          Report
                          Copy

                          I'm travelling in dhanbad express.it is full dirty in sleeper couch and the rest room are uncleaned.passengers are travelling without reservation ticket.No body is checking the tickets.the catering food are un-hygine.the pessangers are sleeping in walking path.even I can't move restroom
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rohanmantri
                            from Pune, Maharashtra
                            Jul 27, 2022
                            Apr 30, 2023
                            This thread was updated on Apr 30, 2023
                            Report
                            Copy

                            Refund of payment made twice

                            Address: Pune

                            Awb#[protected]
                            Payment of 2090 made by google pay showed failed transactions so cash was paid
                            But next day the amt got deducted
                            It’s been 20 days but refund has not been credited
                            Why is it taking so much time...
                            Helpful
                            4 other people found this review helpful
                            4 found this helpful
                            2 Comments
                            Report
                            Copy
                            G
                            Galenatvestkova
                            from Dahod, Gujarat
                            Jul 26, 2022
                            Report
                            Copy

                            Respected sir I have new account open in axis Bank axis Bank send welcome kit thorough blue dart courier service but after long time not received my parcel
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              johndanize
                              Jul 26, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kharagpur PUD

                              Again they are not delivering the parcel at home .. the address is complete but they are not home delivering..

                              Waybill no [protected]
                              Jul 26, 2022
                              Complaint marked as Resolved 
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nehayadav2809
                                from Mumbai, Maharashtra
                                Jul 26, 2022
                                Report
                                Copy

                                Address: Maheshwari committee jijamata chawl goni nagar gali no 03 near Hanuman mandir jogeshwari east Mumbai 400060
                                Website: Fashionrobs

                                Wrong product delivery want refund amount
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sonalisarangi1993
                                  from Hyderabad, Telangana
                                  Jul 25, 2022
                                  Report
                                  Copy

                                  Address: H.NO.1-8-450/1/a/159 and 160, 1st Floor, Victoria Castle, Prakash Nagar, Begumpet, Hyderabad, Andhra Pradesh, India - 500016

                                  Blue dart suppose to deliver my HDFC credit card by 23rd July 2022 but still now i haven't received it. Now when i tracked the aws number in site it says the address is "Prohibited Area-Entry Restricted For Delivery " how i don't know because the address is of an apartment in Kondapur. Also i didn't received any calls or SMS from delivery executive yet.
                                  First of all the bank documents are considered to be confidential which should be delivered with priority and security.
                                  Now i am really worried about the credit card what if someone is tampering the document.
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit