Blue Dart Express Complaints & Reviews

Hi,

I want to register a complaint against one of the bluedart customer service executive. Who was very very rudely talking and instructing to my concerns.
Very improper way of handelling the issues.

Emp id : t01439

Name : neha.

Got very upset with the service and the way of talking without understanding my concern.

Thanks & regards,
Dipti

Courier name : blue dart
Waybill number : [protected]
Parcel not delivered on the said address but shown in online report as "delivered'

I have submitted below a attachment on fake delivery report and my order copy.

My kotak mahindra credit card is shiped by bluedart on 11th july from gurgaon and it had to reached noida on my office address i. E. Suit no. 05, c 51, sector 62 but i didnt get any call for delivery and they people updated the shipment is undelivered. So i would to know how they people are iresponsible.. And updating the wrong information without confirming from customer. Thanks
Dadan jha
[protected]

I ordered an axis active band which was shipped by blue dart courier services. I received a text message in the early morning about delivery before 12:45 pm. I had to go to out of town for next 10 days so i was trying so hard to get it delivered on time as i had to leave for the station by 2:30. I had been calling blue dart on their to free number and local no. By finding it on just dial. All of them denied to give me courier boy's no. & kept repeating they will contact local delivery centre to make it on time. I spoke to their supervisor as well & told her i didn't receive it and now 1pm. Suddenly i come to know delivery was attempted but premises was closed. Its a guest house with huge reception & he didn't even call me. Honestly it was cheating and lie by blue dart. I asked them if i can collect it but no there is no facility like this. They said they will reattempt delivery before 2:30pm i kept waiting and left. At station i received a call from delivery boy at 4pm. I asked him to go back as i had left. They returned it to axis bank home branch in noida and now i have to collect it from there which is like an headache. Blue dart is such a unprofessional company with all dumb employees who don't know customer service, even their company doesn't have any good policies about customer service. Shameful service and frustrating experience for me.

I have taken the sweet sensitive trimmer from ebay but icnt have option to reutrn i just to return i vl give u the entire number of order item id:[protected] and paisapay id [protected] please try to get return the product so try to look at this service because i tried so many times to get start i used sheels also new one but its working but am not able to return so tried to take bsack the product i don wanna to keep

Team,

This is like worst delivery experience with blue dart. There was a birthday gift that suppose to deliver on 12th july. But you guys not even able to deliver it on time on top of that update the delivery status with meaning less excuse. Phone number was given in the address section but your delivery boy not even call that number to clarify his doubt on address. Same address are given for others delivery too from blue dart only and that get delivered, then how come for this delivery your guy not able to locate the address.
This is not acceptable at all. Please start given value to user expectation.

Way bill no. [protected]

With reference to the above mentioned way bill no my pan card had been send by income tax department (Pan service wing) to my address but it has not been received to me till date and more above in the tracking status it is shown to delivered a person name subir das who is unknown to me on dated 03/07/2017.

Now i am requesting the blue dart express to kindly find my pan card and the person name subir das whom you have delivered the shipment without my permission.

Kindly take immediate action.

With regards
Kandrap mohan mishra
[protected]

My way bill number is "[protected]". My parcel did not delivered to me and full one week wasted. Many times i visited blue dart office but really very disappointed there. Nobody attended to me there. Staff is really unprofessional. Never pick my phone. Blue dart amritsar serviced really very bad. One day company will big loss for this. He did not care customers. My parcel is very important for me but blue dart courier boy never called me and status was there "unlocatable address" in the end of the day. If my parcel not delivered to me and going back to company than really i will knock the door of consumer court and harassment case on blue dart. All responsibilities for this only blue dart.

My mom's pan card was to be delivered by blue dart but they held the courier for more than ten days updating the reason address not found. Even though contact numbers were given no one even bothered to call back to confirm address even once. And now they have sent back the courier. Pls take the necessary action and do the needful. Bill no - [protected], new bill no - [protected]

Blue Dart vide REF NO EV[protected] not received till today nd on your site during tracking show delivered how it possible? I also contact your branch at Amreli he told parcel not received here also contact costumer care till free number she told your costumer care representative Call back you but not contacted

Your sbi card will be attempted thru blue dart vide ref no ev[protected]on or after 10-jul-17. Status can be tracked thru www.bluedart.com.

Tracking this reference no. Showing delivered but this not received till today, i have also contact your branch at amreli he told parcel not received nd also contact costumer care your representative told customer care officer contact you but not contacted i want to know my parcel statue

Hi my name is krishna kudupudi and my way bill no is [protected]
Im trying to locate my consignment since friday as im not available at my home so i requested them to deliver it at my office. The lady at the call center 1st told me it will be delivered with in 48 hours by monday afternoon. On monday the consignment didnt turn up for which i again called the customer care and they told me that it has arrived today and will be delivered on tuesday. And today on 11th july i tried to track my consignment which showed me incomplete address if it was incomplete then they should had ask me before or atleast called me.
Now i called the customer care again were i was given hard time even hungedup my call once and lastly i spoke to girl vaishali who very arrogant from the begining when i told her that she is rude she is teaching me how polite she was i dont no what type of courier service blue dart is providing but hoping that i will get satisfying feedback from bluedart

I requested for pickup of documents to blue dart on last friday from pin code no. 421003. To banglore 560001. Following up from last 3 days and have mailed complain also many times. No body have come for pickup.

Pls ref. Pickup ref. No as mentioned in subject.

I have called 10 times and mailed complain many times. Every time i get assurance that it will be resolved and pickup will be done between 5pm to 7 pm.

Can not expect such service from a company like blue dart.

A courier wide airway bill no. [protected] arrived at greater noida on 08.07.2017 @ 9.25am and every day it showing courier out of delivery but it has not yet delivered, in the evening some messages are showing on tracking website "prohibited area-entry restricted" or "consignee's address unlocatable/landmark needed" which is not justified. I believe the courier is intentionally not delivered by the delivery team.

I have ordered a product in amazon and blue dart have taken the product to deliver to the customer but the courier boy from blue dart was delaying it. However i have spoken to him several times but he is not caring my words. Please just take it as a complaint. Because am not going to lose anything, company is going to loss its good fame, the courier boy name suresh

Dear team,

I am not happy with you, because it's my personal experience with you that every time my courier getting by me within 10 days, your executive come at my premises but dont check its closed or some one available inside the flat. My premises having 6 flats once flat always closed due to no body leaving there. Once again your executive come by yesterday and return back. Now i am trying to connect your indirapuram centre...

Dear sir,

I have applied for pan card online by filling the form 49a at pan centre managed by nsdl. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status on 10 july, 2017, i got the following message:

Your pan card has been dispatched on 19-jun-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 29-jun-2017.

Immediately with the given airway bill number i checked at bluedart website to track out my status, but they have returned to nsdl rtos already on 29 jun 2017 with a remark "returned to origin at shipper's request".

The reason for non delivery was indicated as "prohibited area-entry restricted for delivery".

Let me bring to your notice that we do not live in a prohibited area as claimed by blue dart. Further, we receive courier as well as mail deliveries on a regular basis from flipkart/amazon/myntra etc and there has been no problem whatsoever.

I would like to also highlight that there has been no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

Acknowledgement no: n-[protected]
Alotted pan no: iklps0143d
Yours truly,
Siddharth saxena
+91-[protected]

Dear
The blue dart company is not informed to me about my pancard are to be come so i am not happy of the service of blue dart.. I was checked pancard status per day they are only information is pancard despatched in shortly but when i was check on 9th of july there a shocked information for me which is your pancard is delivered on 3rd july and at the time i was check the reference number so the information is that show your pancard is delivered back to nsdl i have not receive any calling about it and also message i am very afraid of the service

My pan card is not delivered in my address after 9 days of dispatched from blue dart express noida
please registered my complain
my address is Near shiv mandir, village gejha, sector-93, noida, gautam buddha nagar, uttar pradesh-201304, contact no. [protected]
dispatched date 20/06/2017
Pan Card Acknowledge No.-[protected]
Name- ROSHAN SHARMA
Blue Dart Airway no.- [protected]
Thank You

Blue dart is really hopeless and the delivery guys do not want to drop the package at the given address. they act like they are not being paid for the #### and they even misbebave. seriously amazon stop using blue dart. blue dart sucks. bunch of damned #######. still not delivered.
my tracking details of blue dart are as below :
[protected]
need to take action on this ASAP.