Blue Dart Express Complaints & Reviews

Bluedart express is one of the worst delivery express in the country. Bluedart expects people to stick to bluedarts time. Bluedart thinks customers have plenty on free time.
Yesterday, 18th july 2017, bluedart deliverer called me on my phone at around 11:30 am and said that he come to deliver a package at my office address. I told him i work night shift and i can meet him at 7 pm, and i requested him to come at 7 pm again. He agreed to my request. At around 6:30 pm, i called the number back, within two or three rings, my called was rejected. I called back after 2 mins, got rejected the second. I called for 7 or 8 times, got rejected all the times. I even sent an sms to the number that i have a delivery to be made by bluedart, but got no reply. Then i went to bluedart tracker and tracked my delivery, status showed "consignee not available". I called bluedart customer service, my line got transferred to another line, the man on the line said he does not take care of delivery, then i asked whom should i reach to to track and ask about my delivery, but to my horror, he cut the call even without answering my question. What kind of customer service is that? It is the worst in the world.

Now, today 19th july 2017, another bluedart deliverer called me at 4 pm. I told him the same case and i complained to him that my call was rejected continuously, he said it must be another deliverer. We discussed the situation and he suggested to send some friends with an id proof and claim the package. I told him my friend can come and get the things at 5 pm, he said he can wait till 5 pm for my friend. So i even thank him for the understanding and assured him my friend will come and meet him at 5 pm. I forwarded his number to my friend and told him to go on my behalf and claim the package.
At around 4 :50 pm, i called to inform the deliverer that my friend is coming to meet him, but my call got rejected just like yesterday. Then my friend called me and said his call also got rejected. Wtf?
I called again, got rejected again.
Bluedart ducks to the core.
Can i file an fir for this on grounds of lying and fraud?

Ordered item on paytm. Shipped through bluedart. Awb no: [protected]

Destination: amritsar.

Bluedart at amritsar (Pin 143004) calls the customers and says that item cannot be delivered in their area and need to be collected from their office at amritsar.

We have been facing the issues several times before. If they cannot deliver why do they pick up item in the first place? Paytm would have shipped via some other couriers which can actually deliver.

Poor service from bluedart at amritsar. Many people in amritsar have been complaining against this malpractice. But no resolution yet.

The customer care neither resolves the issue nor they were willing to escalate issue to higher authorities at bluedart. They wouldn't share the contact numbers either.

Pathetic pathetic pathetic service by blue dart. You should feel ashamed of this. You should either rectify the issue or you should stop picking up the item from the shipper..

If you cannot deliver then make it known that you cannot deliver...in the first place..

Let other couriers company's pick it up.

Never ever ask the customers to come to office n pick up the item. That's bloody shameful practise. Shame on the people sitting on top and ignoring these issues..

Blue Dart tried to deliver Shpt#[protected] fm KOTAK MAHINDRA.
Send me sms we have delivere to day.
Shipment go to mumbai branch
I have recorded blue dard service agent
Call me [protected]

Hi team,
I have been chasing down with blue dart representative named priyanka to deliver my debit card issued from citibank to my mailing address. She is showcasing various policy constraints and not delivering the card to me.
Initially when i called her then she said that delivering the card outside the office premise is not allowed then i talked to citibank to grant them to make a call to me once they come to deliver the card. But now these courier people are not billing to call me also. They are saying directly now that they won't deliver the card at this address.
Please sort it out at the earliest as i am really fed up now. Writing you with a huge hope.
Waybill no: [protected]

Dear team,

Kindly note, that blue dart tracking number, which you provided me, it was not delivered me on my address, and i have also wrote the same on my mail, i have visited bd office 3-4 time but, they said it was already delivered, they dont give me the exact detail of receiver. Please find below the detail for your ref.

Waybill number : [protected]
—
Pickup date : 03 april 2017
From : mumbai
To : new delhi
Status : shipment delivered
Date of delivery : 04 april 2017
Time of delivery : 12:09
Recipient : vikash

Regards,
Deep sharma,
[protected]

Bluedart awb# [protected] is the number... I got a text message stating"axis bank credit card dispatched through bluedart awb# [protected] has returned undelivered".. How this could be possible?? None of the executives from bluedart contacted me about the card delivery... Bluedart often doing this... How could you take back my card without informing me???

Worst service ever experience... No proper response...

See i need to know where my card is... Else i will complaint higher authority...

Hi,
My way bill no. [protected]. My shipment deliver was as on 17/07/2017 at my address but we are shifted from other address. Field executive was call me and i was going near field executive but he is gone. And he was also told me he is deliver at my new address. But today he is not received any call. There m. No is [protected]

And also not recieved faridabad branch any call i am trying since 3 hours but no response from faridabad branch contact no. Location[protected]
Faridabad branch office address:-
Blue dart express ltd building no - 5 r/4, gobind bhawan, n. I. T

How to track my shipment and recive my shipment please help.

I was allotted a sbi credit card and which was to be delivered to my address by bluedart. And the envolop no. Was ev[protected] but was not delivered to my postal address and rather sent back. I did call the branch there had a talk with blue dart office. He told me the envolop would be delivered shortly to my address. Now after a long wait of 7+ days i finally got to know that the envolop has been sent back to the bank. This is really humiliating. Kindly take some actions and get my envolop delivered.

Thank you
Anil kumar

I have to receive a product from new delhi vide ref no [protected]. But the product was tobe delivered on 15.07.2017 as per tracking information and sms. But is undelivered till date. The local rehabari office has not called me once and now falsly claiming that they have not traced the address. But lots of parcel came to me at this address including bluedart in the past also. Kindly resolve the problem and take stringent action agsinst the careless staffs.

Awb no [protected] parcel amt 1299 was fpr cod.
but delivery person says no swiping machine only cash why explain.
but message says go digital pay via wallets cars, upi or net banking .
pl explain.
amount 1299
please seee that it is not repeated.
complaint also to supplier

Respected sir

I have submitted my complaint on 14.07.2017 against of blue dart courier.

Now i have received call on same day. That person was saying he is calling from delhi he is shop keeper now that person asking about my personal information regarding my atm number (My pin code & my atm number) his number is : [protected].

Cc:
[protected]@gov.in

Harinder singh
Zpower impex pvt ltd
Sco – 1, above sbi intouch branch
Adjoining best price, zirakpur 140603

Respected sir,

On 10.07.2017, i have online order on turboshopp picker [mobile phone k-tel 3310, order number t34763]. I made this purchase on turboshopp picker]. Unfortunately, this product has not performed well & charger was also tore from the wire. It was without head phone. Company hides the name of own which is k-tel, in advertising nothing showing k-tel they only mentioned 3310. The mode of payment was cash on delivery.

Fraud person (Shop owner) sent this to me by courier. The name of courier company was blue dart courier. Tracking number is “[protected]”. Routing code zkp / zkp. When we visit to blue dart office of zirakpur & we asked about the number of sender he didn’t provide to me. He was just saying this is our prime & regular customer. Blue dart person was saying. “he gives us business i can’t help you in this case. You may do whatever you want to do.

My humble is request to you please help me to solve my problem. If you are not supporting me in that case i only have one option to solve my problem through court.

Thanks & regards
Harinder singh
[protected]

18th june i had block my all bank debit and credit cards, as i lost my bag.
Hdfc i was holding account from last 8 yrs and my till date address is same. So hdfc dispatch my debit and credit card, from which as per blue dart both got delivered, but i never received my debit card, i only received credit card, so i call hdfc and blocked my debit card, hdfc had dispatched again and now as per blue dart consignee address is incorrect..
My new awb no is : [protected]
. After repeated attempts to get in touch with the company through the toll free no. The courier still hasn t reached. After rescheduling the delivery time on the call, still no response. This is a highly irresponsible behaviour on the part of the company or the people who pick customer calls, their is no coordination between the toll free no people and the delivery staff.

This is to bring to your notice that a very important bank courier that was to be delivered to me last week is still pending tracking no : [protected]. After repeated attempts to get in touch with the company through the toll free no. The courier still hasn t reached. After rescheduling the delivery time on the call, still no response. This is a highly irresponsible behaviour on the part of the company or the people who pick customer calls, their is no coordination between the toll free no people and the delivery staff.

Regards
Sukrit chadha

The consignment number : bd[protected] has been not delivered by blue dart to me. I had ordered for medicines from a homoeopathic clinic which was required urgently. But the status of the consignment has been showing premises closed multiple times even though i have been present all day in my residencial complex. I have called in the office at which my consignment is but they are not even picking up the phone even once in 5 days. Customer care people make baseless promises to deliver it at the end of the day but are not even giving me details of the delivery person. These people have made customer fools with their fraudulence. Please make my consignment of rs 1500 reach me. Or else i will be forced to go to consumer court.

Sir ...actually my product was arraived today ...but my adress was dismatch ...so plz deliver my product on tomorrow ... contact through my mobile or i have take my product at delivery office ...so plz arrange delivery on tomorrow ...thanking you

I got portugal visa applied & was assured that i will get it today on 15th july 2017, as courier work on saturday. Then i came to know that bluedart delivers this.

However noone received calls on any mumbai & pune blue dart numbers. And i did not get my passport today. I have now missed my portugal business trip because of no contact tp courier.

Hello sir ji my name pintoo kumar. Father name. Sh. Om prakash. Date of birth 24 march 1997. Mera acknowledment no [protected]. Pan no, frnpk1427g, my address house no 553 gali no.5 ambedkar nager haiderpur, shalimar bagh north west delhi, my mobile no.[protected] bill no [protected]. My pan been dispatched on.29 july 2017 by blue dart express ltd courier. And my pan card is expected to be delivered by
09_july_2017. Jo abhi nahi aaya hai. Mera mobile pani me gir gya tha. Jo number pan card ke liye diya tha. O phone kharab hone ke karan do din tak sim band tha. Isliye pan card ka message phone par nahi aaya tha. Are wapic nsdl mumbai chal gaya hai. Please sir mughe medical shop open karna hai aap see request hai ki mera pan jaldi se bhejwa digiye. Please

I had been to rajajinagar (Navrang) bluedart office on 13/7/2017 by 10:00 am to courier the gift for my husband who stays in army for his birthday on 14/7/2017 when i asked the office person he promised me that for sure without any doubt the product will reach the location and will be delivered within business hours on 14/7/2017 with overnight shipping but today is 15/7/2017 still the order is not out for delivery and this person had just screwed my surprises and my army mans happiness.
When i gave a call to that person he said that the fe reached the place by 5:30pm on 14/7/2017 but was unable to deliver, for the kind information the tracking shows the product sent to lucknow only by 15/7/2017. Why the #* these # should lie when they can't do it.
It is a matter of feelings, commitment, hard-work and love mainly

I have paid rs.720 for not delivered product

Now i need my money back and no need to deliver the order as the eatable which was prepared by me inside is all spoilt and not o[censored]se

Blue dart spoilt my day
Waybill no : [protected]

We sent passports through the courier and paid RS 100 extra for the purpose.The delivery boy without searching properly for the addressee or making a call to the addressee or sender, the packet was simply delivered to Yogesh, security guard and left.At least if he has telephoned and alerted the sender or addressee it should have been better.

They take extra charges for shipping of pan card at my home in the name of company on[protected]. Please tell me about the your term and conditions. They were telling me that if you are not giving 50 ₹ then you should collect your pan card from office. Please tell me... Is your services are not for home delivery???
Or is there is any change in your rule???