Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Aug 27, 2026
Complaints 10610
Resolved
944
Unresolved
9666
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 427

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Salomi Cynthia
from Chennai, Tamil Nadu
Jan 27, 2017
Report
Copy

Address: 625706
Website: Bluedart.in

Hi, Bluedart service as far as I know is good in all areas. But very very worst in Madurai. Kindly remove bluedart from Madurai. So far all my expensive orders (washing machine, 55 inch TV, mobiles)were delivered through bluedart. And I will receive it only after 4 days after it reaches Madurai.Nobody responds well and ask for bribe.Remove it please
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    pandey Durgesh
    from Mumbai, Maharashtra
    Jan 27, 2017
    Report
    Copy

    Address: New Delhi, Delhi, 110045

    I am not receiving my shipment, status showing that Com'nee shifted some where else, while I am staying at the same address, please contact me on my mobile no. [protected] for any problem. I am trying to contact Delhi Cantt. office so many time but nobody is picking the phone. Your service is very poor. Please arrange to deliver the shipment at earliest as I need my cheque book urgently. You can contact me on my mobile no. [protected] for any problem.
    Blue Dart Express customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Leenu Mittal
      from Delhi, Delhi
      Jan 27, 2017
      Report
      Copy

      Address: Bathinda, Punjab

      Dear Sir/Ma'am,

      Tracking ID - [protected]
      My order is not delivered at my address after so many communication through phone call.
      The product is very urgent . Request you to please resolve my issue .
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        hasmukh007
        from Ahmedabad, Gujarat
        Jan 27, 2017
        Report
        Copy

        Address: Ahmedabad, Gujarat, 382346
        Website: www.bluedart.com

        I am getting more than 200 items on my resident address in a year and out of 200 more than 50 items deliver by bluedart. But still they are not delivered some times and update status like

        Consignee'S Address Incorrect
        Premises is closed
        Consignee not available etc.

        And all those time I was at my home and same address used for all items. How can address is wrong? And they not even trying call me. And when I follow up they talk rudely and never try understand and more delay delivery and also argue that courier boy is not wrong and they called me and I did not pickup call. but I never get call from them for asking address or anything. and Same happen to my office address.

        I do not recommended to use their service. Worst ever courier service.
        Blue Dart Express customer support has been notified about the posted complaint.
        Jan 27, 2017
        Updated by hasmukh007
        Update 2: Yet not delivered and their live vehicle tracking show their vehicle does not move a single millimeter since out for deliver. check http://bluedart.in/RouteMapMobile/ShowMobileRouteV3.aspx?CAWBNO=[protected]

        This is really poor service.
        I called snapdeal and they assured me to deliver between 9 AM to 1 PM but after when I call blue dart they clearly deny to deliver in that time and rudely said they may deliver after 12:30 PM and no possibility to deliver 9 AM to 1 PM. They also deny to prioritize and deliver ASAP.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Javed Vora
          Jan 27, 2017
          Report
          Copy

          Address: Junagadh, Gujarat, 362560

          I am NRI and home town is Una-Gujarat (Pin:362560), I have very bad experience of Blue dart courier Una Branch. Any shipment arrive through Blue Dart, I have never received due to very poor management and care less behavior of Branch office. Every time they return back to Origin with stating that Address is not found. Recently my wife PAN card also returned with Way bill No:[protected]. Last time my NRI account chaque book and Credit card also returned back. When I contact the bank they told most of our Una shipment with Blue dart happens the same thing. I think Una branch is spoiling all your name and reputation. I am very busy person and follow-up with you every time is not possible. Pls. take action and save your reputation.
          Blue Dart Express customer support has been notified about the posted complaint.
          Dear Javed,

          Inconvenience caused is highly regretted. We will re-dispatch your wife's PAN Card through Speed Post shortly.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vinit R Singh
            from Pune, Maharashtra
            Jan 26, 2017
            Report
            Copy

            Address: Thane, Maharashtra, 421004
            Website: [email protected]

            Courier not received the ref no is EV[protected] PLZ CONTACT ME ON [protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              nitinkota
              from Agra, Uttar Pradesh
              Jan 25, 2017
              Report
              Copy

              Address: Jaipur, Rajasthan, 302018

              Even we have given the right address of my home but two times your courier shown undelivered due to address in correct...If he is not getting the proper address he didn't call me for the address confirmation how you are providing the this type of services ...I have taken my courier from your office ..This is very bad my awb no - [protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ansar kp
                from Bengaluru, Karnataka
                Jan 25, 2017
                Report
                Copy

                Address: Bangalore, Karnataka, 560047
                Website: www.bluedart.com

                AWB [protected]

                The parcel is redirected after reaching Koramangala - and the reasons were mentioned as wrong Pin code, my location comes in Koramangala, how come this is wrong pin code ?

                Worst service -

                I suppost to get this by today, What can you do the best to resolve this ..

                Also there is no customer care number to speak about this .
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Deepti Kanotra
                  from Muzaffarpur, Bihar
                  Jan 25, 2017
                  Report
                  Copy

                  Address: Jaipur, Rajasthan, 302013
                  Website: Bluedart

                  Sir
                  I have registered a complaint with blue dart that I have not received my consignment no [protected]. The concerned person after receiving the complaint contacted me . His no is [protected], but instead of giving proper disposal of the article he started using abusive language and also threatened that my parcel will not be delivered.He also asked my credit or debit card no . Kindly take immediate action against him, otherwise I will lodge FIR against him and let me know immediately .
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepti Kanotra
                    from Muzaffarpur, Bihar
                    Jan 25, 2017
                    Report
                    Copy

                    Address: Jaipur, Rajasthan, 302013
                    Website: www.bluedart.com

                    Sir,
                    My name is Deepti . I was supposed to receive my parcel by 25/1/2017.My way bill no is [protected].My address is A 104 Mangalam Vihar, near badh pipli stand bandh ki dhaani, sikar road Jaipur 302013. Now when I m tracking my consignment it is showing that it is out of delivery area. Kindly make arrangements for its delivery urgently or provide me the alternate contact no, because the no given on site [protected] is not responding continuously. Just contact me personally as my mobile no is [protected] and ensure delivery.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anindya S Majumdar
                      from Pune, Maharashtra
                      Jan 25, 2017
                      Report
                      Copy

                      Hi team,
                      I want to lodge a complaint again one of your customer-care executive I had talked with, My Wef no: [protected].

                      I had called the cc regarding my package for which i got an sms saying delivery attempted however I didnt get any call for the same, but while explaining my issue your CC executive was so mannerless that he was just not ready to listen my issue but tell me his assumptions and also arguing without knowing the fact.
                      I just want to raise the concern as from a customer side calling a CC is the only thing to get the problem resolved but if the CC executives will not ready to listen ho a customer will lodge his complain or get the issue resolved?

                      Hoping for an enquiry and a positive reply.

                      Regards
                      Anindya
                      ([protected]@gmail.com)
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        Lalitha Bashyam Krishna
                        from Bengaluru, Karnataka
                        Jan 25, 2017
                        Report
                        Copy

                        Address: 517501

                        We had ordered for a domestic gas stove 10 days ago. We got the tracking no [protected] and waited to receive the parcel. But we were shocked to know that the parcel has been returned without a call, nor any telephone or personal contact. Now what should we do to get back our order, who's responsible for our pain in not getting our requirement on time. Blue dart has to compensate for this inconvenience and punish the person/s responsible for this disturbances.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Problem from Betul-460001
                        The courier here is not being delivered at time .
                        Before 3 days my courier has arrived here and yet not delivered to me .
                        When i go to them they say that we are not getting ur courier in our shop . It is kept deep inside shop . So kindly do something.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          subhujeet
                          from Hyderabad, Telangana
                          Jan 25, 2017
                          Report
                          Copy

                          Address: Rangareddy, Andhra Pradesh, 500005
                          Website: Bluedart

                          Hello Team,

                          This is to bring your kind consideration that on 24th January'2017 got message from blue dart "Delivery of my order from Ebay with Blue Dart Awb# [protected] was unsuccessful. Reattempt delivery in next 48 hours". So, today while I was doing some work I don't see blue dart person called me and unable to pick call. While I am calling back they are not attending the call. It was very bad experience with blue dart regarding my another parcel from blue dart is still not received. If in case any assistance call me at [protected]. Kindly, look into this issue and resolve as soon.
                          Thank you
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Dear subhujeet,

                          We are sorry to hear that you've been having this experience. We don't have access to your account. Please reach out our concerned team here:http://ocsnext.ebay.in/ocs/home.

                          Regards,
                          Team ebay
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Phool Singh yadav
                            from Shikohabad, Uttar Pradesh
                            Jan 25, 2017
                            Report
                            Copy

                            Address: Aligarh, Uttar Pradesh, 202001
                            Website: www.bluedart.com

                            Your Executive Call me 24/01/17 .He sad your credit card not give without your ID your Home Owner and sad If you give your ID I give your Courier than I sad If I come your office you give. He sad Ok Than I go Office with ID but Office Manager sad Credit Card give only you for your mailing address than I request but they not agree give me office. Not we are go digital or they are not give any ID behave. This Is wrong Because I wast time and money (I do private job Agriculture Sector) one day and my company loss one day sale.
                            My courier no=[protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Arup Poddar
                              from Kolkata, West Bengal
                              Jan 25, 2017
                              Report
                              Copy

                              Address: Dimapur, Nagaland, 797112

                              Hi,
                              Every time our consignment not delivered and when we track web at that time shown Consignee'S Address Incomplete/Landmark Needed.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                khushali1908
                                Jan 24, 2017
                                Report
                                Copy

                                Address: 500033
                                Website: www.bluedart.com

                                I was told my courier will be picked up between 4-6 pm, nobody responded till 6:30, I had to call several times to get someone to respond correctly. It was a food item and I had informed the customer care executives several times that I need to get it out straightaway and that I wouldn't be available after 7 because of some important engagements. Finally the pickup person came late and when I called customer care again, they refused to come and pick it up saying we can't send for a pickup again on the same day. In case, it was not possible to collect it, I would like to have been informed straightaway that it won't be possible rather than just making me wait and delaying the delivery. I would have rather used another courier service. This kind of service is really unacceptable.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  I
                                  Ilan Dascal
                                  from Nagpur, Maharashtra
                                  Jan 24, 2017
                                  Report
                                  Copy

                                  Address: North Goa, Goa, 403510

                                  While trying to send a parcel to Faridabad from the Mapusa Blue Dart brand in Goa I was requested to open my parcel, every item was searched as if I am a terrorist.
                                  The worker, Anita Zore, has asked me to remove the silicagel pacxk that I have inserted to keep my valuable items from exposue to moisture.
                                  Needles to say that I have explained throughout the process (almost 1 hour of my time) what is silica gel and that all the items contained in the parcel ar3 merely clothes and last bags.
                                  At the end of the process all my items were messed and not folded correctly and could not fit my parcel which I have prepared in advance, as to save valuable time.
                                  Ratish dheke, the branch manager, has also refused to send my parcel containing the silica gel, and has made me remove it from the parcel.
                                  This is the first time in 12 years of working in India that I was asked to go through this insulting and time consuming process.
                                  Ilan Dascal
                                  [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  I did not received my credit card till date. if it is ODA then why any one didn't call me.
                                  AWB- [protected]
                                  Please response.
                                  Sushavan Sinha
                                  [protected]
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    anish diwan
                                    from Surat, Gujarat
                                    Jan 23, 2017
                                    Report
                                    Copy

                                    Address: Vadodara, Gujarat, 390012

                                    My company send me some imp documents on 19/01/17 with mark urgent delivery because its very important documents and today 23rd there system saw you will recive your courier on 21st 17.15 hour since last saturday and today 23/01/17 monday bust still i am waiting for courier there customer care exucatives also give a false time commitment and counvey that there is not only my courier many courier they have.

                                    O worst service provided by blue dart courier vadodara, insted of if my company send that courier to me by any local courier it is far batter then bleu dart courier
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Aßhãý ÞʌRtʌþ Sïñgh
                                      from Gurgaon, Haryana
                                      Jan 23, 2017
                                      Report
                                      Copy

                                      Address: Chennai, Tamil Nadu
                                      Website: www.bluedart.com

                                      I had ordered a product from bewakoof.com with awb no.-[protected]. Blue dart was supposed to deliver it 3 days ago as it has reached my city way earlier. When i track my order they show that my order is not locatable. I didnt recieve any call from them and when i called them they asked me to come down to their office and take my parcel. When i refused the told me that their delivery person will come tomorrow in my area so i will get my order tomorrow. If this is the case then why do they show that my address is unlocatable. And expect me to come down to their office for something which they are supposed to do as i have paid for it.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        M.Hagreeva Chary
                                        from Hyderabad, Telangana
                                        Jan 23, 2017
                                        Report
                                        Copy

                                        Address: Hyderabad, Andhra Pradesh, 500050
                                        Website: WWW.BLUEDART.COM

                                        Dear sir/ madam,
                                        We applied for PAN card on date about 1st week of December and PAN card reached to blue dart courier on date about December 3rd week, but
                                        the PAN card not yet received from blue dart courier.

                                        The details are mentioned below about PAN card
                                        Ack number: [protected]
                                        Blue dart number: [protected]

                                        Please send PAN card to below mentioned address

                                        M.Kavitha
                                        W/O M.Hayagreeva Chary
                                        Flat no G-3, Ground floor
                                        Sai mansion apartment
                                        Jawahar colony road no-1B
                                        Chandanagar, Hyderabad
                                        Rangareddy (Dist.) 500050.
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Jan 23, 2017
                                        Updated by M.Hagreeva Chary
                                        PAN Card reached to Blue dart courier Madinaguda branch Hyderabad city but not yet received and no body respond at Madinaguda branch Hyderabad city.
                                        Please send immediately it is very urgent.
                                        Please update the current status to my mail ID

                                        hayagreevachary.[protected]@mylan.in
                                        Dear M.Kavitha,

                                        Your PAN card has been dispatched on December 19, 2016 by Blue Dart Express Ltd vide airway bill no. [protected], at the address for communication.
                                        It is mandetory to dispatch PAN card at communication address mentioned in PAN Application/Form, if your address have changed, then please re-apply for change in address. kindly contact our TIN Call Center on[protected] for further assisstance. "
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit